RE: Adobe Digital Editions recognizing KOBO

I have been using the ADE with my KOBO for over two years. Today, I can't manage my KOBO acct because ADE will not recognize the KOBO.I have tried changing USB cords, closing and reopening the program, restarting the computer without luck. I was able (as usual) to download my books but since the KOBO is not recognized on the home page cannot transfer them. The battery on the KOBO is fully charged. Any ideas on what I can do? 

Sorry, but it doesn't work that way.  Both devices stand alone and connect
via the USB cord and the operating system software.  Let me go over the
process - no offense intended to your intelligence or experience.
The process of connecting should start with you plugging in the KOBO to
your computer.  The computer should recognize the KOBO and give it a drive
letter.  You can check on this with Windows Explorer (NOT Internet
Explorer), which will show you all of the devices attached to your computer.
Then, start ADE.  If all is well, ADE will show the KOBO in the bookshelf
pane of the Library view.  If it's not there, then you can try a couple of
things.  First, press the key combination of CTL, SHIFT and the letter D.
That should deauthorize the KOBO if it's there.  If ADE can't find it, it
will tell you it can't deauthorize the device.  The next time ADE tries to
see the KOBO, it should ask you to authorize the device.
There's one more thing to consider.  Did you upgrade any software - KOBO or
ADE?  That can upset the applecart.
===========

Similar Messages

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    http://forums.adobe.com/message/3371268#3371268
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    4   ePub3.dylib                   0x0000000103da8995 ePub3::Package::SyncContentStreamForItem(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 265
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    please let us know, book type that you are trying to transfer (pdf or epub)
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    3. Go to File -> Item Info
    4. Check Location.
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    Thanks

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    ============

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    Error Message:
    rocess:    
    Adobe Digital Editions [830]
    Path:       
    /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
    Identifier: 
    com.adobe.adobedigitaleditions.app
    Version:    
    4.0 (1)
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    X86-64 (Native)
    Parent Process:  launchd [138]
    Responsible:
    Adobe Digital Editions [830]
    User ID:    
    501
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    OS Version: 
    Mac OS X 10.9.5 (13F34)
    Report Version:  11
    Anonymous UUID:  D9964638-76EB-805C-616A-CCF088BC4A27
    Sleep/Wake UUID: 7F8B5B6C-3EC2-4447-97D8-316DEFA689DD
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    VM Region Summary:
    ReadOnly portion of Libraries: Total=193.8M resident=146.3M(76%) swapped_out_or_unallocated=47.5M(24%)
    Writable regions: Total=81.7M written=13.9M(17%) resident=24.1M(29%) swapped_out=0K(0%) unallocated=57.6M(71%)
    REGION TYPE                 
    VIRTUAL
    ===========                 
    =======
    CG backing stores             
    7196K
    CG image                       
    468K
    CG raster data                  
    24K
    CG shared images               
    180K
    CoreAnimation                    
    8K
    Foundation                       
    4K
    Image IO                       
    308K
    Kernel Alloc Once                
    8K
    MALLOC                        
    44.3M
    MALLOC (admin)                  
    32K
    Memory Tag 242                  
    12K
    SQLite page cache              
    256K
    STACK GUARD                   
    56.0M
    Stack                         
    10.7M
    VM_ALLOCATE                   
    16.4M
    __DATA                        
    24.7M
    __IMAGE                        
    528K
    __LINKEDIT                    
    73.6M
    __TEXT                       
    120.2M
    __UNICODE                      
    544K
    mapped file                   
    54.8M
    shared memory                    
    4K
    ===========                 
    =======
    TOTAL                        
    410.0M
    Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.45f0
    Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
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    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314431
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HDT721064SLA360, 640.14 GB
    Serial ATA Device: PIONEER DVD-RW  DVRTS08
    USB Device: Built-in iSight
    USB Device: Keyboard Hub
    USB Device: eReader-3.8.0
    USB Device: Apple Optical USB Mouse
    USB Device: Apple Keyboard
    USB Device: IR Receiver
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus:

    Please try the new release of ADE (link: http://www.adobe.com/solutions/ebook/digital-editions/download.html)
    Some important kobo related bugs/crashes are fixed in this release.
    I hope it fixes your crash issue as well.
    Let me know if it works for you.
    -chirag

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    from Marcia.
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