Re: Adobe pricing '*** about face' surely

Osgood wrote:
> lmfao they're only trying to charge 21% VAT on the UK
upgrade download.
> I know their a bunch of bananas, this just confirms it.
It's because the server for Europe is located in Ireland,
where the rate
of VAT is 21%. UK customers are charged an extra 3.5%.
However, if you
live in Denmark, where VAT is 25%, you save 4% tax.
Why is Adobe based in Ireland? Well, the 12.5% corporation
tax, the
lowest in the industrialized world, could have a lot to do
with it.
Bottom line: as always, caveat emptor. If you live in the UK
and are not
VAT registered, order the boxed version. If you live in
Denmark or
another EU country with VAT higher than 21%, buy the download
version.
David Powers, Adobe Community Expert
Author, "The Essential Guide to Dreamweaver CS3" (friends of
ED)
Author, "PHP Solutions" (friends of ED)
http://foundationphp.com/

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Adobe pricing practices/ politique de prix adobe

vous êtes un client Australien ou Européen d'Adobe
alors lisez ceci sur les
prix pratiqués par Adobe à votre égard.
http://www.amanwithapencil.com/adobe.html
(en anglais mais tout le monde
connait un bilingue!)
Et réagissez.
are you a non us adobe customer, please have a look about
australian and
european adobe pricing practices
Adobe is ripping off European customers :
http://www.amanwithapencil.com/adobe.html
regards

Yes they are... and that's why I probably bought my last
Adobe product
which was PS and Illustrator CS2. Seems as Adobe can live of
their US
customers alone...
Bretz skrev:
> are you a non us adobe customer, please have a look
about australian and
> european adobe pricing practices
> Adobe is ripping off European customers :
>
http://www.amanwithapencil.com/adobe.html
> regards
> bretz
>
>
Kim
http://www.geekministry.com

Adobe pricing practices

are you a non us adobe customer, please have a look about
australian and
european adobe pricing practices
Adobe is ripping off European customers :
http://www.amanwithapencil.com/adobe.html
regards
bretz

Yes they are... and that's why I probably bought my last
Adobe product
which was PS and Illustrator CS2. Seems as Adobe can live of
their US
customers alone...
Bretz skrev:
> are you a non us adobe customer, please have a look
about australian and
> european adobe pricing practices
> Adobe is ripping off European customers :
>
http://www.amanwithapencil.com/adobe.html
> regards
> bretz
>
>
Kim
http://www.geekministry.com

WHAT ABOUT FACE TIME? I'D LIKE TO KNOW IF YOU NEED A PHONE NUMBER FOR YOURSELF TO USE IT TO CALL FROM YOUR COMPUTER

WHAT ABOUT FACE TIME? I'D LIKE TO KNOW IF YOU NEED A PHONE NUMBER FOR YOURSELF TO USE IT TO CALL FROM YOUR COMPUTER

Do you have iMessage? I think as long as that person has iMessage you can use Face Time to call each other.

Licensing stopped working: Does anyone know if Adobe cares about it's customers?

For the 3rd time in as many months I'm having to uninstall, clean and reinstall CS 3 Web Premium suite.
Error message on all applications:
"You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting you IT administrator or Adobe customer support for help."
This is ridiculous... it seems like hundreds of customers are suffering the same problem from looking at forums and blogs.
Surely a company with such a reputation can provide a fix for this problem. I'm not rich, infact I am currently unemployed, but I invested a great deal of money in what I 'had' regarded as the best software.
However, having to go through this lengthy process of uninstalling, cleaning and reinstalling every few weeks is becoming a real pain in the butt. It takes hours...
I am getting no where in trying to get answers.
Can anyone tell me who I can complain to in order to get some action on this?
Can anyone advise if there is a perminant fix or what Adobe is doing about it!?
One VERY annoyed Adobe user.

This happened to me a few months ago. Go here:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401528&sliceId=2
Solution 4 is the one that finally worked for me. I did not have to reinstall the software!
Hope this helps.
Nancy

Anyone from Adobe care about customer service?

Want to buy CS6. Downloaded trial version but having issues with windows 7 home edition. Posted on Adobe Help Forums....no replies. Called Customer Service....was promised a call back; never received one. Considering moving to another product from an Adobe competitor. Anyone from Adobe reading these posts? Anyone from Adobe really care? Sad!

Hi and thanks for your comprehensive reply. I will try to answer all your questions. Just to back up a bit, I have tried many different things to get Audition 3.01 to work on my laptop. When I exhausetd all i could think of , I downloaded CS6 hoping that would give me better results. In the end, the two applications behaved exactly the same, ie inability to record in multi-track. Most of the tests I did, which I describe here were done on AA3.01. If they did not resolve the problem there, I am doubtful they are the cause of CS6 not working.
I have not tried playback only when selecting the TASCAM i/face. However, I can indeed select either the internal sound card on the laptop or the TASCAM in the HW Preferences. If I use the internal card, everything works except I cannot do multi-track recording of course. However, I can import a session and do everything with it. As for clock, I have tried toggling it between AUTOMATIC and INTERNAL in the TASCAM control panel, no difference (on AA3.01).I don't know if there is another place where this is controlled other than the TASCAM control panel. As for "device class" indeed I could only get CS6 to show the 16 channels of my TASCAM if I select ASIO. I did not check the "release ASIO in the background" box
In summary
1. AA3.01 Works well with an old PC runing windows XP 32 bit
2. AA3.01 installs and runs on a HP Pavillion laptop, i3 processor 8 Gig RAM, windows 7 HOME EDITION 64bit. If using the internal sound card, I could use AA3.01 for everything except multi-track recording
3. On the HP laptop, I can switch between internal card and TASCAM in HW preferences. I can arm one or up to 14 channels for recording. As soon as I hit record, about 1 sec of lead is highlighted in the tracks that are armed, but then everything stops. No crashing, no errors. If I delete the tracks I can continue working on other things.
4. After exhausting everything I could, I installed Audition CS6 on the same HP laptop. Exactly the same issues with recording appear.
5. I installed Audition CS6 on another laptop, a IBM Lenovo, i5 4Gig RAM windows 64 bit Professional. Absolutely no issues and everything works fine. Problem is, the Lenovo is a work laptop otherwise I would just use that and forget the rest
I will check about the playback when I get back from the office. However if memory serves me right, I believe I was able to use EDIT mode and still playback WAV files. Will confirm that later tonight
thanks
Tony

No clue about faces

Either Faces developers don't have a clue, or I don't. I just started using iPhoto '09 on my new iMac today. At first, I opened an old iPhoto library I have on a hard drive. As it was updating the library, I could see that it was scanning my photos and identifying faces. I had to cancel the scan, as I didn't have time to wait 768 minutes for it to go through my 38,000 photos.
So tonight I started a new iPhoto library, and imported about 600 portraits of girls at a dance recital, many of whom returned in several different costumes. I thought Faces would be a great way to group these photos by each girl, but absolutely no luck. The Faces scan started, but I could see each face appear as I had with the old library. So I manually identified a few faces, and the results were absurd. Nearly every girl appeared as 'this person may also appear in these photos'. Even the dad whom I identified was apparently in photos of girls in butterfly wings.
So to get to the point, is Faces really absolutely useless, or is there I something I can do to make it work for me?

Have you looked at this tutorial: Find out how to organize using Faces?

I bought cs6 last year and can not find any information on my adobe account about the purchase. I need to reinstall it. How do I get a hold of adobe to get this information?

who do I contact about finding a activation code of my CS6 i bought last year?

Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Adobe AIR and Adobe´s About Flash -site?

I encountered a strange thing while checking if I have the latest version of Adobe Flash installed.
When I go to About Flash page (http://www.adobe.com/software/flash/about/) I instantly get the following notification on separate window:
"Adobe AIR
Something went wrong trying to install this application.
Please install the latest version of Adobe AIR from http://www.adobe.com/go/getair and then try again."
I´dont have Adobe AIR installed on my computer. Notification shows up with Firefox and Safari and only when I´m logged in as an Administrator. My operating system is Mac OS X 10.6.
My questions are 1) Has anyone else encountered the same thing? 2) why does About Flash page communicate with Adobe AIR?

You don't need AIR runtime on iOS; see http://www.adobe.com/devnet/air/articles/air-on-ios-faq.html#b

What is adobe doing about its world wide Reader xi failure?

I have tried every solution offered on this forum to get adobe reader to open and read pdf's again.
Funny - but i started having problems shortly after i recieved an email on dec 6 from adobe about the october hacking incident - in that email they said they had previously sent an email abiout the incident - but i never received it.
People on the forums in the US, France and Germany seem to be having the same trouble as me - reader opens, freezes and crashes.
i have uninstalled, reinstalled, restarted - etc. even using the adobe cleanup and full install solution offered by mike -
nothing works. i use windows 7.
There is no helpful information on the site - my settings are correct - in short - nothing on my computer changed from the day it was working - last week - to monday - when not a single pdf can open.
this is very frustrating, and adobe seems very unconcerned.

The "hack" had nothing to do with any applications or whether they work or not so, that's not it. Just thought I'd toss that out there first before you go and panic a bunch of people unnecessarily.
Now, try this:
Download the Adobe Cleaner here: http://labs.adobe.com/downloads/acrobatcleaner.html
Download the FULL installer here: http://get.adobe.com/reader/enterprise/
Save the files.
Close your browser.
Run the Cleaner to completely remove Reader.
Then run the full installer to replace it.

Looking to speak to Adobe Sales about Primetime

I have spoken on the phone to many people at Adobe who have never heard of Primetime. It is very frustrating.
We currently have a license for Adobe Access and would like to get the Primetime Player SDK's. Can someone contact me about obtaining these SDK's.
Thanks.

Hi Andrew,
I found the proper contact to forward you to!
Can I please have your contact information?
cheers,
/Eric.

Is Adobe serious about Digital Editions or is it going extinct?

ADE is lagging further and further behind as iBooks keeps getting better and better - the complete propagation across Apple devices, the ease of use of color coded highlighting and notes, the layout, the links, the ability to copy then paste with automatic citation is awesome. We provide DRM protected content and ADE has been our recommended eReader. Our customers are in technology fields and yet find the entire process of working with ADE clunky and confusing; the complaints I see in the ADE forum are issues we field routinely - the acsm files, the separate mobile readers, the Adobe ID and other download problems. We have to deal with students who've waited to the last minute to study for an exam and then contact us in a total panic when the eBook they purchased months before no longer opens because of some syncing issue or OS update or equipment change. There are a lot of amazing Adobe products and Adobe Cloud is fantastic, but I need to know if I need to start looking for an alternative to ADE, or if Adobe's going to be releasing an updated version of ADE with it's own mobile version that allows for all the things people want - color coded hightlighting, notes, complete propagation across all their devices - in the immediate future, i.e., within the next 3 months. Thanks.

It's sad that Adobe have managed to make such a mess of their DRM,
with a second rate DRM infrastructure and third rate software (and that's even ignoring the lack of features you mention).
In an area where things ought to be easy even for very inexperienced users, they have made a monstrosity that is difficult for professionals.
I guess you are librarian in some technical education; it is the librarians in the public libraries I have most sympathy and admiration for in their attempts to help thier users.
Adobe don't seem to have any interest in improving it, bugs in ADE2.0 they have know about for over two years remain unfixed.
It looks as if their team consists of design (0), development (1 part time trainee), product test (0).
The relative openness of the Adobe DRM makes it attractive over alternatives such as Kindle.
For example, very few libraries in the UK offer Kindle loans.
That is why I try to help others in its use, but it becomes more and more difficult to justify Adobe's attitude.
I guess they aren't making any profit and are allowing it to go extinct as you suggest.

Adobe email about "business model change"

So did anyone else receive this email? I don't know if this is good or bad news. Customer support and documentation has been so bad thru Adobe that this could be good. But I have emailed Bluefire before about their reader and it took a week to get an answer...I am very frustrated that Adobe cant seem to just get a content server up and running and leave it alone.
"Dear Adobe Content Server Customer,
Thank you so much for your business with Adobe Systems, Inc. We appreciate you as a customer and want to advise you of some changes here at Adobe. We have recently established a business relationship with two new partners, Datalogics Incorporated and Bluefire Productions. We believe this will be a more efficient business model for both Adobe Systems and our customers.
Please note that your one-year service plan for the Adobe Content Server 4.1 will expire on xx/xx/xxxx. Your access to the Adobe Digital Signing Service for the Adobe Content Server 4.1 will remain active for 60 days from today.
Prior to the expiration date above, please reach out to our partners below to renew your maintenance and support in order to ensure uninterrupted access to the Adobe Digital Signing Service:
Datalogics Incorporated
[email protected]
Bluefire Productions
[email protected]
Please do not hesitate to contact us if you have any questions regarding our new business model. You may send an email to: [email protected]
Thank you for your continued business!
Digital Publishing Sales
Adobe Systems, Inc. "

sclarke624 wrote:
I have received an email saying:
Dear Mrs ******( it states my name)
Thanks for staying with us and welcome back to BT Business Broadband. We’d like to take this opportunity to remind you of the service, features and value you can expect to receive with your Option 2 contract.
The thing is I am on BT Total Broadband Option 3 not BT Business Broadband so I don't know why they are welcoming me back or if they have made a mistake or if they have changed my contract and am worried if a mistake will it cost extra. I have tried clicking on bt.com contact us but just get answers to questions which may be helpful and can't find hoe to email them.
Thanks for any clarification on this. Just want to make sure they are not goingto charge me more or maybe they haveupgradingme to 20mb and not told me, can't see any change in speed though.
Hi.
Either this is a mistake (which to be frank would be very bad if it's the case), or perhaps something else - even dodgy.
May I assume that the email address this was sent to was in the "To" field ? Typically business email addresses end in btconnect.com
Did the email contain any links such as "Login here" - indicating that the email could actually be a "phishing" email, with the link not going to any bt.com website.
If you know how to get email headers and can post them (removing any personal details first), then that would be handy to determine if it was genuine or not.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

I talked with Adobe Yesterday about removing Elements from my Mac, if there were any concerns with Lightroom 5 and Photoshop CS6

The answered no, that all I needed to do with Elements was to drag it to the Trash. I did that. Now in Lightroom 5 do I not see Photoshop in the EDIT IN menu, all my plug-is are missing as well! Ive found two papers on the subject, one for both programs where they say to find the Lightroom fine "com.adobe.Lightroom5.plist" and a similar Photoshop fine in >user>Library>Preferences. Neither exist on my mac! Im in a process of a system search to make sure, but so far, no good!
I'm looking for a fix, PLEASE. To stop and delete both programs, reinstall this and ALL the plug-in's isn't something I want to contemplate if I don't have to!

Sorry Keith, I didn't look at it as a duplicate post since I initually approached it as a Photoshop issue and have since come to see it as a lightroom issue. I've subedquently found the photoshop preference file, deleted it and restarted Photoshop which recreated that file. That didn't help.
SInce my initial concern was with Photoshop I failed to notice than none of the Lightroom plug ins were showing up. Researching that fix, what I found was essentially the same as with Photishop except the Lightroom preference file. Now I'm not finding that file but I'm doing a full system search.
Some caveats to all of this are, the photoshop and Lightroom plug ins are the same. Theyre resident and run in CS6. Additionally in Lightroom if I go to preferances> external edit, I see photoshop and all the plug ins listed there.

[ANNOUNCE] Adobe statement about Flash CS3 and future components

All,
Since the CS3 launch there have been many questions regarding
components. What happened to my favorite components, for example.
Is Adobe going to be developing any more components?
After much discussion Richard Galvan has posted a blog
regarding this topic. I know it's been a long time coming, and we
appreciate the patience.
http://blogs.adobe.com/rgalvan/
If you have any questions please post them to Richard's
blog.

1) Every post I see that you have made recently reflects on problems that are most likely associated with your computer that are causing problems with your software. 1st thing I would look at with your problems (and I do not mean just this one) is a conflict with another program, ei antivirus software, etc. Trying turning off programs one by one, relaunching your CS programs, and see if you can find a culprit.
2) With that kind of attitude you are only going to receive just as friendly/helpful solutions. Just because SOMEONE ELSE doesn't solve YOUR problem does not mean that THEY are ignorant.

Re: Adobe pricing '*** about face' surely

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