Re: ASSISTANCE PLEASE HDMI problem with Humax DTRT...

Hi starting this new thread as the one I have posted on has not been replied to yet and do not know how to flag it up for a reply!?
Hi have just found this thread. I had problems last October when my youview box which was installed in May the sound disappeared, an engineer came out and got it back again, however it has happened again this morning, have done 3 factory resets and still no sound.
Having read this thread I have taken out the hd lead and put in a scart lead and the sound is back, took out the scart lead, put the HD lead back in and the sound is still not there, obviously a problem with the HD on the box!!!
I was told by the engineer last year that if it happened again that a new box should be given.
Will one of the mods please help with this one, it is just not acceptable for this to happen when we are paying for HD.
many thanks Jules

polish wrote:
Hi Did that too.
Have been contacted today and BT are sending me a new you view box on Wednesday, accepted that the one we have has a fault.
Hi Jules.
Can you let the forum know if the new box sorts out your problem. It can help other customers who might be experiencing similar problems.
toekneem
http://www.no2nuisancecalls.net
(EASBF)

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Re: ASSISTANCE PLEASE HDMI problem with Humax DTRT...

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