Re-authorizing AND downloading iTunes 7
I am trying to authorize purchases which for some reason have become 'unauthorized'. I am told to download iTunes 7 and although it says I have successfully downloaded, I constantly get sent back to the 'download iTunes 7'. I've checked the 'About iTunes' and it says I am still running iTunes 4. I have definitely got all the Windows requirements. HELP.
Wow! I did a Google search and downloaded iTunes 7 from a non-Apple site (filehippo, or something!) and it worked! And my tracks are authorized - great!
So the Apple site didn't!
The problem I now have is that it says 'The ipod ... is synced to another iTunes library. ...' The problem is when they ask if I want to replace This ipod with THIS iTunes library, which is This one - the new one or the other one? Thanks.
OK so you never see a "Run Save Cancel" dialogue, you
just go straight to the thankyou page?
http://www.apple.com/confirm/itunes/thankyou.html
This means you never downloaded the installer, it is
a bit confusing that the thank you page appears when
the download hasn't worked.
Various things people have done to get round this
include restarting their computer and not putting in
an email address, you could try those but without
much hope of success.
The actual download takes place from edgesuite.net
and it is possible that your security software is
interfering with the process. I wonder which one you
are using.
Also do you have an alternative browser you could try
and are you able to download other things OK?
Apple have this help on not seeing the download
button, but you do see the download button.
http://docs.info.apple.com/article.html?artnum=302755
Nevertheless the advice may be helpful.
Similar Messages
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I have tried but failed to get my computer authorized but when following the instructions, there is no link to do this? Need to get authorized to purchase and download itunes??
You can authorise your account via the Store drop-down menu at the top of the iTunes screen, if the menus aren't showing then control-B should them to do so
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I have just bought a new computer and downloaded itunes. I plugged in my iphone and upgraded to the newest itunes/ synched etc. Now have no music or apps on the phone. Contacts, texts, photos all fine. Just all itunes content that is missiing. It isn't showing in my itunes account on my computer or on my phone. Any idea how to get it back? (No point synching with itunes on my computer as it isn't there either!)
I suggest copying your entire iTunes library to your new computer, also you might want to copy the photos you want to save. Then sync your device to the new iTunes and copy over your music, documents and photos that you want.
If you are no longer going to use the old computer you should open up iTunes on the old computer and use the menu to deauthorize it. Be sure to use the same iTunes menu on your new computer to Authorize the new one. -
Recently got a new computer and downloaded iTunes. All of my music has downloaded from the cloud witht the exception of one song. I have tried transferring from my phone, but it won't work. How do I get it back without having to download again?
Thanks.If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
If you do have access... See Here...
iTunes: How to move your music to a new computer
Or...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes. -
I recently bought a new computer and downloaded itunes onto it. When i sync my ipod it prompts me to authorize my computer
with the purchases that i've made, but when i try to do so, my apple i.d. is not what shows up and so my ipod won't sync any of my songs or apps. I have no idea who's username i'm seeing and i've never seen it before. That's the only thing that is stopping my ipod to sync, a password that isn't mine!! I am beyond frustrated and don't know what else to do, if someone can please help me i would be so appreciative you have no idea. Thank you so muchClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I have a ipod shuffle synced to a desktop (ver 9), I have a new laptop and downloaded itunes (ver 10.7). When i plug the ipod in the new laptop it wants to delete my songs. How do i use my new alptop and ipod together?
Your iPod is designed to sync with only one iTunes library at a time. It will recognize the iTunes library on the PC as a new library. If you sync the iPod with this new library, all content will be erased from the iPod and replaced with what is in the new library. So what you will want to do is copy everything from the iPod to your new iTunes library on your PC first.
See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock -
i just got an ipod touch and downloaded itunes. when i plug my ipod into my computer itunes doesnt read my ipod. i looked it up in 'help' in itunes and it said if itunes doesnt read your device to click on 'device' and hit add. but i dont see a 'device' button anywhere. can anybody help m eplease?
Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
I would like to play music from my iPhone 5 on the speakers attached to my computer at work. I don't have the authority to download itunes onto the computer. Can I play the music from the phone without having itunes on the computer?
KiltedTim wrote:
The cable would be much cheaper than the Scotch!
But much less fun or satisfying.
Signed,
An IT guy -
i have deleted and downloaded itunes on my computer to be able to sign in with this new account but it wont let me what do i need to to?
What new account?
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I authorized and dled ITUNES to the new pc. Well i would like to know where is all my songs i purchased? I want to hear them on this pc, i bought them so where are they and how do i get them on here so i can buy new songs and make new playlists?
They will only be where you put them. They do not magically appear in new places.
Have you copied them from your old computer to your new one? -
Cant get music to play. It's all there but the diamond on the bar doesnt even move, I can place it in the middle of the song but when I press play it goes back to the beginning and nothing!
If it helps I have just authorised a new computer and downloaded itunes 10 after my last hard drive crashed and then I imported my purchases from itunes cloud so I didnt think I'd get problems...
Can anyone help?
Sorry may have posted this incorrectly - first time in the communities area.http://www.apple.com/support/mac/app-store/contact.html?form=account
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I live in USA. I am traveling in Germany and downloaded itunes. Its in German! How do I change to the english version?
Go to the bottom of the screen, click the flag, choose your country.
You can only buy from your country of residence and only while in that country. -
I have a new computer and downloaded iTunes and signed in to my account but my iPod tuoch says its synced to a different account?
Edit > Preferences > Store check Music under Automatic Downloads.
Open the iTunes Store from left hand column, then select Purchasedfrom the column on the right, click the Not In My Library button and select the tunes you want to download again.
That said, you seem to be under a misapprehension as to how iTunes works, or at least how it has worked in the past. It has, until recently, been up to you take care of your purchases once they have been downloaded. You had a one-time download which you were reminded to back up. With the recent change to this policy you can at least download your store purchases again, but having a personal backup of your iTunes store purchases, stuff purchased elsewhere and files ripped from your CDs will still be preferable to gathering all the stuff together again in the event of a disaster.
For a backup strategy see this User Tip.
tt2 -
I get an error message everytime I try and download Itunes
I get the following error message every time I try and download ITunes to my Dell Inspiron 1545 laptop, with Windows Vista 32 bit:
Anerror occurred during the installation of assembly “Microsoft.VC80.CRT,version=”8.0.50727.4053,” type=”win32,” publicKey Token=”1fc8b3b9a1e18e3b,”process or Architecture=”x86.” Pleaserefer to Help and Support for more information. HRESULT: 0x80070002.
Does anyone have any suggestions on how to download ITuens successfully?Today, April 19, 2011
Okay ... not likely to be a Windows Update issue that has just recently come on, then.
The 80070002 errors acn be associated with damaged files or missing permissions, and conceivably software interference too. So let's throw a bunch of basic principles troubleshooting procedures along those lines at the problem.
First, I'd try running a disk check (chkdsk) over your C drive, or whichever drive you install your program files on.
There's Vista instructions in the following document.
http://windows.microsoft.com/en-us/windows-vista/Check-your-hard-disk-fo r-errors
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors. You'll probably need to schedule the scan to run on restart. The disk check should take quite a while to run (if you're running it on the C). If it quits after a few minutes or seconds, something's interfering with the scan.
After that completes, download a fresh copy of iTunesSetup.exe from the Apple Website and save it to your hard drive. (Don't run the install on line, and don't start the install just yet.)
Restart the PC. After the PC restarts, do not open any applications. Disconnect from the internet and/or your network. Now disable all your security software (firewall, antivirus, antispyware).
Now start the iTunes install by right-clicking the iTunesSetup.exe and selecting "Run as administrator".
(Reenable all security software prior to reconnecting to the internet and/or your network.)
Any better luck with the install that time? -
I don't know why whenever i choose " check for updates " and download itunes 11.1 on my desktop , it never shows any downloads .. even when i tried downloading it from the website, and i need itunes 11.1 so i can restore my iphone again .. help please
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
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