Re-authorizing music bought on a different account

Hi all
I bought some music on an iTunes account a couple of years ago, then lost access to the e-mail related to that account so I couldn't reset my password, etc. I didn't really have use of a computer either, so I saved all the music I had onto an external hard disk, where it's sat doing nothing for a while.
Now I've bought a laptop, and imported all that music back into my library, and I want to put some of it onto my iPhone. So I created a new iTunes account as I could not get access to the old one, but I can't seem to transfer the music bought on the old account onto the iPhone. I'm being asked to provide authority using the password of the original iTunes account, which I don't know and can't access the e-mail account it's attached to anyway, so I can't get my password reset.
Any ideas?
Also, I was trying to authorise this laptop a few days ago, and it wouldn't work. I got the problem sorted, but while I was researching the solutions I was invited into a chat box with an Apple support rep. I can't find this anywhere on the site now. Anyone know anything about that?
Thanks in advance.
Bill

You can only authorize those tracks through that original account; there's no way around it. You can reset the password here:
https://iforgot.apple.com/
if you remember the security questions you initially set up. If you don't, you'll need to contact the iTunes Store customer service group through the form at the bottom of their web page and explain the problem to them. They should be able to help you sort out the problem with your account login.
I got the problem sorted, but while I was researching the solutions I was invited into a chat box with an Apple support rep. I can't find this anywhere on the site now. Anyone know anything about that?
Chat is not always available, nor available for all topics. Where and when it is available, the link will be at the bottom of the iTunes Store support page relevant to the problem. You can select the topic from the iTunes Store Customer Service page.
Regards.

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Re-authorizing music bought on a different account

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