Re: BB curve-8520 :Unable to see the option "add existing e-mail account" in the e-mail set up wizard

Hi there!
This is Md. Ashikur Rahman purchased a BB curve , model-8520 from India. Now I am in bangladesh & my service provider is Grameenphone. In the e-mail setup wizard I can see only one option which requires BB enterprise password to complete the set up. I think the other option- 'Add existing e-mail account' is locked.
My service provider is unable to unlock. How can I use that option so I can complete my e-mail set up & comunicate over internet?
Thanks.
Ashikur

Hi and Welcome to the Forums!
Your service provider is exactly that...the provider of all of your services. If they cannot delivery PUSH email to you (or, for that matter, any other BIS-level services), then there's nothing anyone else can do.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Re: BB curve-8520 :Unable to see the option "add existing e-mail account" in the e-mail set up wizard

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