RE: BEFW11S4 - the laptop works, the desktop doesn't.
I'll start off by saying I'm not the sharpest tool in the shed when it comes to these things (I can see the eye-rolling now ) but I hope I can get some help here. I have searched previous threads here but could find none that detailed the exact problem I'm having.
I have a hand-me-down BEFW11S4 v1 and the installation guide, which I've read and followed the instructions to the letter. I'm attempting to hook up a desktop and laptop to the router. The laptop worked immediately upon plug-in. The desktop, however, is not working at all.
I have a cable modem (optonline), am running Windows XP and have manually changed the IP address per the manual's instructions. Still no connection. I opened IE and attempted to go to http://192.168.1.1 but IE will not allow it. Instead, I receive a message asking me to sign in or continue working offline.
I don't get it. The laptop is responding so, obviously, something is working. I have also determined that the network cable is not a problem because, after many desktop failures, I attempted to connect the desktop with the same cable I used with the laptop.
In addition, I have also used the EasyLink_Connect file that is available on this site. It determines that I do indeed have an internet connection but it cannot locate the router. The program ends there. It might also be helpful to mention that every time I made an attempt (at least a dozen) to get the desktop working, I powered everything (desktop, router, modem) down each time and re-started according the manual's instructions.
Any suggestions? Thank you in advance.
hey...u said that you changed the ip address...however, u did not mention like whether u changed the ip address of the computer or the router ?? and what ip address did u assign to that device...
as the laptop goes online when wired to the router , that means the router is working fine...there could be some problem with the way your desktop computer is set up...
check out the ip address on the desktop..if your computer is set to a different ip address as from the range of the router...then you need to change it to the range of the router's ip ....
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