Re: Bluetooth connection to Desktop Version 6.....

Hi,
Any update on your problem ?
I am also facing the same and suprise no post since 2010.

Still nothing on my dilemma of no Bluetooth connectivity, still having problems with this 9780. I have successfully connected a 8100, 9000, before it bricked My 9930, but every time I try the 9780 I get a code generated by both the computer and the phone. I am using Windows 7 pro 64 bit, DM 6.1 and BB OS v6.0.0.666. I have also tried BB OS v6.0.0.723 with the same result. Any help would be greatly appreciated. Thank You.
Remember, There is never a stupid question, just stupid answers.("If any advice that was offered by me helped, Please click on the Thumbs up on the post or click Accept as Solution. Thanks and it was nice to help you out ")

Similar Messages

Desktop 6.0 Bluetooth Connectivity lost

After recently updating to Desktop 6.0 my software will no longer allow Bluetooth connectivity (which I had with the previous version)
Suggestions?
Solved!
Go to Solution.

Hi,
I have the same problem with my Lenovo T61. Everything was fine in v5.0.1.
I've tried everything I can think of from diagnostics to disable bluetooth, reboot, renable and check DM6, reboot and checkl DB6 but nothing.
No choice now but to rollback and hope for the best.
Link the v5 downloads is here if you're interested;
https://www.blackberry.com/Downloads/browseSoftware.do
Cheers,
Simon

Desktop Software for PC - Windows 7 Bluetooth Connection

Hi All,
Here's what I've got hardware wise Software all updated on all below..
BlackBerry 9900
Desktop PC with no Bluetooth built in
USB Bluetooth and Drivers
When installing the Bluetooth USB and it's drivers I don't get any option to allow Bluetooth connections the box is grayed out. In turn I can't sync the phone or do anything. I think this is more of a Windows Driver problem but just wondering if anyone else is having the same trouble and found a fix
Many thanks
@pauldeans

Try the solution I've posted here:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/I-need-the-old-Blackberry-Desktop-sof...
1. If any post helps you please click the below the post(s) that helped you.
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When booting up, the bluetooth connects and then disconnects with my trackpad 3 or 4 times then i get a gray cover over the desktop that drops from top to bottom then a window that tells me to use the power button to do a forced shutdown.

when booting up, the bluetooth connects and disconnects with my trackpad 3 to 4 times and then i get a gray sheet that drops down from the top to bottom of the desktop then a box in the center that tells me to use the power button to do a forced shutdown. wireless keyboard connects with no problem. went to the apple store and they replaced the bluetooth card. still have the same problem. removed the batteries from the trackpad, strted up and no problem connecting with wireless mouse and keyboard. anyone else experience this?

This could be a software/state problem or a hardware problem. Here are steps to resolve the former.
http://support.apple.com/kb/TS2570
https://discussions.apple.com/docs/DOC-5282

BlueTooth connects via HotSynch, not other means PALM TX

I am at my wit's end here. Really. I'm about to toss my Palm, and I'm hoping someone can help me out.
Here's my setup:
1. PALM T|X - less than a month old.
2. Dell Inspiron 6000 laptop, running Windows XP Home SP2, 2gb of memory, Centrino technology.
3. USB Bluetooth Adapter 2.0
Here's my problem:
1. I can connect, via Bluetooth, to my laptop in order to HotSynch. I did this by following the on-screen instructions on my Palm device.
2. I cannot connect, via Bluetooth, to my laptop in any other fashion, despite following all of the on-screen instructions. So, when I attempt to go on the Network Service, click on the Connect button,my computer says "Bluetooth Connection Successful. Bluetooth device _ is connected to 'HotSych' service on this computer. Com 11."
The service connection progress never moves beyond that on the Palm device. I always get the following error:
Error: PPP timeout (0x1231)
My connection type is PPP
My idle timeout is 3 minutes, but even if I click "Never" it doesn't connect me.
Query DNS is checked
IP Address is automatic is checked.
Is there PLEASE someone who can help me figure this out? I'd greatly appreciate it.
Thank you.
Post relates to: Palm TX

jrgrampa, you just pulled up a very old post. I have no idea what you are asking about!
Without more information, we/I can't help you.
What OS is on your computer?
What version of Palm Desktop do you have installed?
What errors are you getting? Can you post your HotSync log?
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
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Each time I use a USB,IPHOTO,DVD or VMware Fusion connection the desktop mouse pointer freezes regards Model Name:       Model Identifier:MacBookPro10.6.8, 2   Processor Name:Intel Core i7   Processor Speed:2 GHz   Number of ProcesJohn

Each time I use a USB,IPHOTO,DVD or VMware Fusion connection the desktop mouse pointer freezes regards Model Name: Regards John
Model Identifier:MacBookPro10.6.8, 2
Model Name: MacBook Pro 10.6.8
Model Identifier: MacBookPro 8.2
Processor Name: Intel Core i7
Processor Speed: 2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 4 GB
Boot ROM Version: MBP81.0047.B27
SMC Version (system): 1.69f4
Serial Number (system): C2*******F8V
Hardware UUID: *****
Sudden Motion Sensor:
State: En
<Edited By Host>

Hi Allan,
Thank you for your early response, I eventually managed to unZip the requested download, each time I tried the computer froze.
EtreCheck version: 1.9.12 (48)
Report generated 19 July 2014 19:27:23 GMT+01:00
Hardware Information:
     MacBook Pro (15-inch, Early 2011) (Verified)
     MacBook Pro - model: MacBookPro8,2
     1 2 GHz Intel Core i7 CPU: 4 cores
     4 GB RAM
Video Information:
     AMD Radeon HD 6490M - VRAM: 256 MB
     Intel HD Graphics 3000 - VRAM: 384 MB
          Color LCD 1440 x 900
System Software:
     Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:4:34
Disk Information:
     Hitachi HTS545050B9A302 disk0 : (465.76 GB)
          - (disk0s1) : 200 MB
          Macintosh HD (disk0s2) / : 465.44 GB (58.8 GB free)
     MATSHITADVD-R   UJ-898
USB Information:
     Apple Inc. FaceTime HD Camera (Built-in)
     Apple Inc. BRCM2070 Hub
          Apple Inc. Bluetooth USB Host Controller
     Apple Inc. Apple Internal Keyboard / Trackpad
     Apple Computer, Inc. IR Receiver
Thunderbolt Information:
     Apple, Inc. MacBook Pro
Kernel Extensions:
          com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) Support
          com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) Support
          com.ZTE.driver.ZTEUSBCDCACMData (1.3.35) Support
          com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.35) Support
          com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) Support
          com.novatelwireless.driver.3G (3.0.13) Support
          com.novatelwireless.driver.3GData (3.0.13) Support
          com.novatelwireless.driver.DisableAutoInstall (3.0.13) Support
          com.option.driver.Option72 (2.15.0) Support
          com.option.driver.OptionHS (3.26.0) Support
          com.option.driver.OptionMSD (1.21.0) Support
          com.option.driver.OptionQC (1.11.0) Support
          com.rim.driver.BlackBerryUSBDriverInt (0.0.67) Support
          com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) Support
          com.tomtom.driver.UsbEthernetGadget (1.0.0d1) Support
          com.vmware.kext.vmci (3.1.2) Support
          com.vmware.kext.vmioplug (3.1.2) Support
          com.vmware.kext.vmnet (3.1.2) Support
          com.vmware.kext.vmx86 (3.1.2) Support
          com.vodafone.driver (3.0.9) Support
          com.vodafone.driver.Data (3.0.9) Support
          com.vodafone.driver.DisableAutoInstall (2.0.6) Support
          com.zte.driver.cdc_ecm_qmi (1.0.26) Support
          com.zte.driver.cdc_usb_bus (1.0.26) Support
          de.novamedia.driver.NMSamsung (0.0.2) Support
          de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) Support
          de.novamedia.driver.NMUSBCDCACMControl (3.2.12) Support
          de.novamedia.driver.NMUSBCDCACMData (3.2.12) Support
          de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) Support
          net.kromtech.kext.AVKauth (2.3.6 - SDK 10.8) Support
          net.kromtech.kext.Firewall (2.3.6 - SDK 10.8) Support
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     HWNetMgr: Path: /Library/StartupItems/HWNetMgr
     HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Problem System Launch Daemons:
          de.novamedia.nmnetmgrd.plist Support
Launch Daemons:
          com.adobe.fpsaud.plist Support
          com.citrixonline.GoToMyPC.CommAgent.plist Support
          com.trusteer.rooks.rooksd.plist Support
          com.vmware.launchd.vmware.plist Support
          com.zeobit.MacKeeper.AntiVirus.plist Support
Launch Agents:
          com.citrixonline.GoToMyPC.LaunchAgent.plist Support
          com.conduit.loader.agent.plist Support
          com.epson.ews.launcher.plist Support
          com.hp.devicemonitor.plist Support
          com.hp.messagecenter.launcher.plist Support
          com.trusteer.rapport.rapportd.plist Support
          de.novamedia.VodafoneDeviceObserver.plist Support
User Launch Agents:
          com.adobe.ARM.[...].plist Support
          com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
          com.google.keystone.agent.plist Support
          com.zeobit.MacKeeper.Helper.plist Support
User Login Items:
     VMCStatusMenu
     Dropbox
     Vodafone Mobile Broadband
     HP Product Research
Internet Plug-ins:
     Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
     FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
     JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
     AdobePDFViewerNPAPI: Version: 10.1.7 Support
     Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
     AdobePDFViewer: Version: 10.1.7 Support
     QuickTime Plugin: Version: 7.6.6
     Google Earth Web Plug-in: Version: 7.1 Support
     GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
     Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
     iPhotoPhotocast: Version: 7.0 - SDK 10.7
iTunes Plug-ins:
     Quartz Composer Visualizer: Version: 1.2
3rd Party Preference Panes:
     Flash Player Support
     Flip4Mac WMV Support
     GoToMyPC Preferences Support
     Trusteer Endpoint Protection Support
Top Processes by CPU:
         18%     mdworker
          7%     WindowServer
          2%     Dock
          2%     Vodafone Mobile Broadband
          1%     SystemUIServer
Top Processes by Memory:
     242 MB     AntiVirus
     78 MB     Dropbox
     53 MB     WindowServer
     45 MB     rapportd
     37 MB     MacKeeper Helper
Virtual Memory Information:
     2.00 GB     Free RAM
     864 MB     Active RAM
     182 MB     Inactive RAM
     995 MB     Wired RAM
     164 MB     Page-ins
     0 B     Page-outs
I appreciate your assistance in this problem
Regards
John (omegajon)

Bluetooth Connectivity Issues Resolved

It took me a bit of time to sort these two things out, so just want to share:
Problem is Bluetooth connectivity to PC so that I can use the Desktop Manager:
Using: Windows XP PRO, SP3 - Blackberry 8220 Pearl flip
1) The first issue had to do with ANY Bluetooth connectivity to the synchronization program (Desktop Software). I was actually told by the carrier tech services folks that it just wouldn't work right, so connect via USB.
After a LOT of research, what I found is this: Blackberry connectivity only wanted to recognize the Windows NATIVE Bluetooth connector. I was using something else a lot more powerful, and that worked on everything else I tried... but not with the Blackberry synch software. I uninstalled the 3rd party connector and just ran the Windows version and everything worked perfectly immediately.
I do not know whether this is still the case, but it absolutely was the problem less than 1-year ago. I found the clues in some of the Blackberry Support Knowledge Base info. (Clue only.)
2) Just today, and what prompted this note is a different issue. I recently upgraded to Blackberry Desktop Software version 4.6.0.180, and guess what? The Bluetooth connectivity again would not work. Again, everything looked great. The program could see the phone OK, but it would not connect to allow sync with the application.
Answer is this: The upgrade opened two ports in my Windows Firewall (which makes sense)... but it did not erase or delete the previous open port settings. What I found was this:
(Under Firewall Exceptions)
BlackBerry Desktop Software music sync service data transfer TCP - Port 4482
BlackBerry Desktop Software music sync service data transfer TCP - Port 4481
BlackBerry Desktop Software music sync service discovery UDP - Port 4482
BlackBerry Desktop Software music sync service discovery UDP - Port 4481
So... The Firewall didn't know what to do because it had the same 2 ports opened under exceptions as both UDP and TCP for the same port numbers. (i.e., Port 4482 as BOTH UDP and TCP)
The fix was simple... just delete the opposing exceptions so that "...Data Transfer" was TCP on Port 4481, and "...Service Discovery" was UDO on Port 4482. (Doesn't matter which, just that one is on a different port than the other.)
How? Open the Windows Security Center -> Windows Firewall -> Exceptions Tap -> Scan down until you find the two applications above. By highlighting and clicking EDIT you can determine what port numbers are assigned and make the fix by deleting opposing assignments as mentioned.
Sorry for this verbose message, but this was a hassle for me, and I hope it helps someone else before they either give up or start tearing away their hair in frustration.
(NOTE: This is my first post here, so if this should be located in another area please do send it there or let me know what I should do.)

So, this is interesting. I appreciate the post.
I, too, had issues with Bluetooth connectivity with DM 4.x. I ttried many times, even had the native Windows drivers installed, and all worked except that the ability to select the BT option in DM was greyed out and not available. Is this the problem you had and that this fix solved? I never did figure it out and subsequently reloaded Windows after a HDD crash and it's worked after that.
I currently have DM6 and haven't even bothered with Bluetooth on the PC because it's always been more trouble than it's worth. I do have the 4 entries in the Windows Firewall as you describe but my Windows Firewall is turned off (don't remember if it was turned on before but i don't think so).
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Nokia OVI keeps bluetooth connection active

Hi. I recently switched from PC suite to the new OVI suite. This new application keeps the bluetooth connection to the phone active from the moment that you connect to the phone. With PC suite there was only a connection active during communciation. The result is that OVI is communicating with my phone continuously, thus consuming a lot of battery power constantly. I have switched off all automatic sync options. Does anyone know how to stop this continuous bluetooth connection? Thanks in advance. With kind regards, Ron. Nokia Ovi Suite 2.0.2.42 PC Connectivity Solution 9.45.0.0 Connectivity Cable Driver 7.1.23.0 Nokia Ovi Suite Software Updater 2009.40.0.60128 Maps Service API 3.0.38.0 Nokia mPlatform 2.6.40 Ovi Desktop Sync Engine 1.1.0.77 Operating system: Microsoft Windows XP 32-bit Edition, Service Pack 3 Language: English Detected internet browsers: - Microsoft Internet Explorer 7.0.5730.13 Detected Bluetooth stacks: - Microsoft (Version: 5.1.2600, Build: 5512) - IVT BlueSoleil (Version: 2.7.0, Build: 8)

Being a lazy user of Nokia PC Suite (let others go to the Bleeding Edge, don't try and do difficult functions, use it only for basic phone security, ...), I was happily bumbling along, backing up my Contacts, Calendar etc., without a care in the world. Then along comes a 'new and better' version of PC Suite and without much thought I install it and trash the previous version install files. And guess what? The ***bleep*** new version fails to do backup of the Contacts file (just hangs forever). Any bug-fixing or other quick correction for PC Suite now looks unlikely, especially given comments here about Ovi becoming the only Nokia-supported option (even if actually support is patchy or non-existent).
So, looking for pain-free (or at least pain-reduced) alternatives, I investigate Ovi. And one of the first comments I see says that it's a reduced-function form of PC Suite! And PC Suite doesn't work properly anyway!!
And oh look! Ovi may not actually support my phone (6600 Slide) and according to this thread is misuses Bluetooth to the point of draining the phone battery even if no useful activity is in progress. Give me strength!!! Why release ANOTHER pile of , when judging by the LONG list of problems here, there has been no success making its predecessor work properly?
Message Edited by wildreamer on 19-Dec-2009 10:48 AM

Bluetooth connectivity again....

I add myself to the list of people having trouble with their Bluetooth connection.
I haven't been able to solve my problem by scanning throug this forum.
I can't connect to my 6230i with my Trust BT120 Bluetooth USB adapter.
The odd thing is that the driver installs ok. I can transfer files to and from the phone. When I try to use Nokia PC-suite then I don't get anything when trying to configure the Bluetooth connection. The program finds nothing.
Any suggestions????
Here's what I get from the PC Suite info box:
Operativsystem: Microsoft Windows XP Udgave 2600 Service Pack 2 Sprog: English (United States) Sprog til programmer, som ikke bruger Unicode: English (United States) Landestandard: Danish Indtastningssprog: Danish
Nokia PC Suite: Version 6.81.13.0
Sprog: Dansk
Connectivity Cable Drivers: Version 6.81.1.2
Bluetooth-program: Microsoft Bluetooth-program Version 5.1.2600.2180

Try the tips listed here Desktop computers: Troubleshooting wireless keyboard and mouse issues in Mac OS X v10.5 - Apple Support
Try resetting the SMC Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support

Nokia C5-03/Win7 Bluetooth connectivity problem

When I am trying to connect Nokia Ovi Suite to my phone using Bluetooth, the pairing process seems to succeed, except the last phase: Then I receive a message that the connection did not succeed. The wizard gives then a possibility to try again with a different ID but it fails every time.
It is the same problem if I try to pair the phone from computer's Bluetooth icon in the notification area. However, with using my laptop with XP this succeeds. Therefore I believe that my phone is OK but there is something wrong with my Bluetooth software in Win 7 computer. Nokia Ovi Suite lists it:
- Microsoft (Version: 6.1.7600, subversion: 16385)
When I start the computer, the Event Viewer shows the following error:
"The Bluetooth driver expected an HCI event with a certain size but did not receive it."
Source: BTHUSB
EventID: 5
The Microsoft's "Event Log Online Help" onthat window does not suggest anything.
However, this may be the actual reason for the problems but I do not know how to fix it.
I have tried Microsoft's "Fix it" tool but it did not fix this problem.
Any ideas what to do?

Still the same problem.
Now I installed the Nokia PC Suite and I tried to make a bluetooth connection to it.
Everything goes again well except after the last phase when I give the asked pin number in my phone, the computer ponders a while and shows then a window with the text that the phone cannot be verified.

PC Suite Upgrade has disabled my bluetooth connect...

Hello!
After using an older version of Nokia PC Suite that came with my model 6233 phone, I decided to upgrade to 6.82.22.0. The older version worked via Bluetooth without any trouble. With the new version, I can no longer make a Bluetooth connection to my phone.
Using the PC (running Windows XP Prof.) Bluetooth connectivity software, I can see and interact with my phone. (I am using an Acer USB Bluetooth device).
When I completly delete all pairings and pair via the Nokia PC Suite software, I can get to the point at which a pairing code must be entered. Upon entering the code and accepting via the phone. . .nothing happens. The button labeled 'next' remains gray and after waiting 20 minutes I am forced to 'cancel'. When I go back to try the process again, the phone is no longer visible. (Via the PC software, yes, but via the Nokia software, no.)
Can anyone help me solve this problem?
Thank you in advance for any suggestions!
-z

I used "Add/Remove Programmes" in Control Panel. It might also be the "Cable Connectivity solution" that Software updater installs. so I uninstalled that - but that broke my cable connection, so I could be wrong.... Either way, I'm now able to connect via Bluetooth which is the main thing.

MacBook Pro dropping bluetooth connection with HP Officejet 100

I've recently started developing problems with my MacBook Pro (OS X 10.7.4) maintaining a bluetooth connection with my HP Officejet 100 Mobile Printer.
The problem I'm seeing is that when I send something to the printer, everything starts out okay, but then after about 10 seconds, the bluetooth icon in my status bar indicates that it is no longer connected. The printer pauses for a minute or so and then spits out the half-printed page.
Anybody else seeing this? Any suggestions on how to fix?

I have a similar issue, albeit a different bluetooth printer from yours.
According to a review on CNET's website, the dropping of bluetooth connections seems to have been introduced in the 10.7.4 update and did not exist in the 10.7.3 version of the Mac OS X Lion software.
MacBook Pro with Mac OS X 10.7.4 (Lion)
Canon Selphy ES30 with Canon BU-30 USB bluetooth adaptor

Bluetooth connectivity in Windows Vista

Hi there!
I am using Windows Vista Home Premium 64-bit on a custom built PC I assembled last year. For Bluetooth connectivity with the PC I am using a Bluetooth dongle (adapter) from Billionton Systems Inc. Here is what it says on the label.
Billionton Systems Inc.
P/N:GUBTCR42
Order No:83888 (32-8866)
S/N:07071300501
Clas Ohlson AB
It is sold in the Clas Ohlson stores, that's why their name is seen on the label, and the 32-8866 is their order number, while the other order number is the manufacturers order number.
I did get the CD with drivers for it and all that, but the software included on that CD seems to be very outdated. I think it includes the Toshiba Bluetooth stack (I think it was labeled differently thou). The included software does work on Windows Vista, but only barely, because it seems to be adopted primarily for Windows 2000 or XP. I remember that it was really difficult to step through the installation guide. The installation guide did show up, and I think that even the Autorun function worked fine so that it would show up automatically upon inserting the CD. But it was pracitcally impossible to step through the installation because the buttons and dials were displaced and f***ed up so you wouldn't be able to see or to click on them. However, if you did manage to step through the installation process you were set and ready to use the new device.
It was a long time ago I installed this, so I'm not sure if this worked perfectly. But there must have been a good reason why I stopped using it, and instead started using the built-in Bluetooth stack from Microsoft. After installing Windows Vista now, I just plug the Billionton Bluetooth dongle right into the USB port. Vista finds it and installs the following devices for it.
Generic Bluetooth Radio
Bluetooth-enhet (RFCOOMM-protokoll-TDI)
Microsoft Bluetooth Enumerator
Bluetooth-enhet (Personal Area Network)
Standardmodem över Bluetooth-länk
Bluetooth Peripheral Device (not installed)
As you can see my Vista installtion is using Swedish interface language. In the above list "enhet" means device, "protokoll" means protocol, "över" and "länk" means over and link respectively as in "standard modem over Bluetooth-link".
The only thing that is not installed is something called "Bluetooth Peripheral Device". This should be the last thing to install but I only get the message "Windows måste installera drivrutiner för Bluetooth Peripheral Device" which is probably equal to "Windows must install drivers for Bluetooth Peripheral Device" on English interface.
Even thou the "Bluetooth Peripheral Device" is not installed, I am still able to use this Bluetooth dongle to connect with my Nokia N73 and it seems to work flawlessly. But now I am getting the "Ny maskinvara har hittats" (New hardware found, or similar) dialog every time I log on to Windows Vista. I usually chose to abort it It but it shows four times so I have to abort it four times. In the Device Manager there are four listings of "Bluetooth Peripheral Device".
Why is that? How is it possible that the Bluetooth dongle still works even thou the "Bluetooth Peripheral Device" is not installed? What is "Bluetooth Peripheral Device" and do I need it?
I did try to contact Billiongon Systems for some support on either how to install the shi*** Toshiba Bluetooth stack properly on Windows Vista or to ask for a newer version, or instructions on how to install the Bluetooth dongle without using the included software but using the Microsoft Bluetooth stack built-in to Windows. I sent e-mail to them two or three times but about a year ago when I first purchased this Bluetooth dongle, but they haven't answered to me yet so I don't expect any answers from them anymore. So I hope that someone here can help me to install this "Bluetooth Peripheral Device" thing or at least shed some light on the problem and explain what that is, what it is used for, and why I would need that.
Thanks in advance!
Reference
Screenshot 1 - Installing drivers for new device
Screenshot 2 - Installing drivers for new device
Screenshot 3 - Installing drivers for new device
Screenshot 4 - Installing drivers for new device
Screenshot 5 - Installing drivers for new device
Screenshot 6 - Installing drivers for new device
Screenshot 7 - Device Manager
Screenshot 8 - New device found (Bluetooth Peripheral Device)

Hello CricFancy!
Thanks for your answer! As for the Bluetooth stack, as explained before I have given up on using the Toshiba Bluetooth stack. I am using the Bluetooth stack from Microsoft that's built in to Windows Vista. I have not tested using any of the other Bluetooth stacks mentioned on that list. I think that the WIDCOMM Bluetooth stack is primarily designed for use with Bluetooth chips from Broadcom, so I'm not so sure if it would work at all with the Billionton Bluetooth dongle (not sure what chip is used in it thou).
As for the IVT BlueSoleil Bluetooth stack, I have not tested it yet, but I think there is a big chance that it might just work well with my Billionton Bluetooth dongle, simply because BlueSoleil is de facto standard for Bluetoth interoperability with support for Bluetooth chipsets from many different suppliers. But the drawback with BlueSoleil is that it costs money. And I'm not motivated to buy it, I don't think it's worth it. I don't see why I as end-user should be financing the industry's incompetence and failure of creating a solid technological platform for Bluetooth connectivity. This problem I am having is not a problem specific to the Billionton Bluetooth dongles. It doesn't matter what brand of Bluetooth dongle you buy, Billionton or not, cheap or expensive, none of them work properly as they should. You will always run into problems with them, and it's usually problems with compatibility. And they expect me to pay extra for a software package like the BlueSoleil in order to make it work? No bloody way!
Right now I can't recall if I have installed the Bluetooth dongle (and with it the Microsoft Bluetooth stack) before or after installing Nokia PC Suite. I don't think it really matters, but I will remember to first install the Bluetooth dongle (and with it the Microsoft Bluetooth stack) next time I re-install Windows Vista.
"If you have installed compatible dongle on your pc, make sure that you insert that dongle once the pc is started and not before pc is switched on." Could you define compatible? Like I said, there is not many, if any, Bluetooth dongles that are compatible with... anything at all basically. I don't mean to be rude but Bluetooth techonology seems to be just a peace of **bleep**, as far as the compatibility is concerned. Besides, why would I need to insert the Bluetooth dongle after powering (switching) on the computer and not before that? Mine is inserted all the time, I never take it out of the computer. Why would I?
Exactly what "Nokia help file" are you refering to in that message? You mean THE Nokia PC Suite Help file? Or are you refering to some Nokia FAQ? I was unable to find that information in the Help file for Nokia PC Suite.
Reference
The exact version number of the Microsoft Bluetooth stack used on the computer is 6.0.6000, build: 16386.
Screenshot 1 - Nokia PC Suite 7.1 System information
Message Edited by altair8801 on 04-May-2009 02:40 PM
Message Edited by altair8801 on 04-May-2009 02:42 PM

I cannot get the desktop version to open.

I am on a Mac running OS 10.10 (Yosemite). I was able to access Story in Chrome and sign in successfully. I downloaded the desktop version which required updating Air (which I did) and now when I launch Story on my Mac I get message saying that the application needs to update. So I try to update it but I get a message that says:
"Sorry, an error has occurred.
The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author."
Then I click Close and it relaunches the Story launch screen and again the update pop-up pops up and if I click later the pop-up goes away. If I then try to sign in (I am a CC subscriber) I get an error that reads:
"Error
Failed to connect to services. Do you want to login in offline mode?" No or Yes
I click Yes and nothing happens.
The online version seems to work in Chrome but I am really more interested in the desktop version. I realize this software is classified as beta but I'd still expect it to function at least a little bit. Right now I can't use the desktop version at all. I'd appreciate any help.
Thanks.

It seems like you already have an old installation of Story.
You will have to remove it first before installing the latest one.
So the steps would be:
- Open 'Applications' folder in finder and move 'Adobe Story' app to Trash. Remove it from Trash too.
- Search 'Adobe Story' in Spotlight to make sure that this application is not installed on a different drive. If installed then remove that version too.
- Now download the latest version and install it. ( you can download the installer directly from: https://story.adobe.com/AIR/AdobeStory.air )

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