Re: Broadband down again - TIME TO LEAVE BT but ne...

Nice to know that AAISP are still persistent with BT OR I can only imagine what could of easily happened if you have gone down the reporting a PTSN fault yourself,
Typical scenario being the remote tests carried out by your Telephony provider wouldn't show the fault,(a large number of HR dis faults go undetected) Engineer visits your home most don't carry the tools to test a line in depth such as a PTQ tester be that JDSU or hawk ect
So if the noise was not present during the engineers visit it could easily have resulted in a £130 charge and the intermittent fault would be no where nearer to being fixed
We are supposed to be getting FTTC by end of June12 there's one isp i wouldn't touch, BT retail infinity , Just them having a useless outsourced overseas call center is enough for me to choose one of the others ,

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File upload window click and scroll down some times takes off on me?

when i try to use a website any website that opens up a different window so i can upload a file to it when i scroll down some times it goes slow but other times it takes off on me and goes fast and it is hard to stop on what i want by clicking any way to fix this im on windows 8.1 latest ver and running a microsoft wireless mobile mouse 4000?

Private mail from '''onyx5500''' Today at 8:45 PM
<blockquote>
i did try safe mode and it works fine so how do i fix the non safe mode </blockquote>
Please respond on your post. This way, others can help or be helped.
https://support.mozilla.org/en-US/questions/1055167
It could be the work of one of your add-ons.
Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager.
Hot key; '''<Control>''(Mac:<Command>)''<Shift> A)'''
In the Add-ons Manager, on the left, select '''Extensions.'''
Disable a few add-ons, then '''Restart Firefox.'''
Some added toolbar and anti-virus add-ons are known to cause
Firefox issues. '''Disable All of them.'''
If the problem continues, disable some more (restarting FF). Continue until
the problem is gone. After, you know what group is causing the issue.
Re-enable the last group '''ONE AT A TIME''' (restarting FF) until the problem returns.
Once you think you found the problem, disable that and re-enable all the
others, then restart again. Let us know who the suspect is detective.

After a few minutes, the page down won't work without clicking the mouse pointer on the page I am reading to activate page down again. Is there a way to go back to page down working every time without having to click the page first?

Question
After a few minutes, the page down won't work without clicking the mouse pointer on the page I am reading to activate page down again. Is there a way to go back to page down working every time without having to click the page first?

Today, two other users reported issues with the back-forward history list dropping down if they hovered the mouse pointer over the back or forward button -- without clicking -- and then moved the pointer downwards. One user was on a touchpad, I don't know about the other user. Are you experiencing anything like that?

BT Vision down again Do NOT follow reboot advice!

BT vision is down again, the same issue as the beginning of 12th June: cannot play on demand and catch up content, (this time only) error messages VPE 108.
I also have the same complaint that I had on the thread with the same issue on 12th June - which is that the online advice contradicts the advice (WHEN YOU CAN FIND IT) that the 08001690199 gives.
I'll explain what I mean, I followed the online advice after ringing 0800 111 4567 which tells you to follow the online help, after checking service status here: http://www.bt.com/help/home/ -Which said NO issues with the BT Vision service.
Followed all the online advice; reboot hub, hard reset vision box, rescan for channels, reset registration.
After resetting; all the on demand programmes now have charges on them, so I called the 08001114567 number to be told that vision is closed but that I did the right thing by rebooting etc.
I rang back a while later and asked if there was an issue with vision - told that I had got through to Broadband and that vision was closed (I had pressed all the buttons for vision), so I asked for the number for the service status line and she told me the number I had rung to speak to her! (08001114567) I said that there was a line with recorded message that gave the status of all services and she again said the 111 4567 number.
I eventually found the number (I remembered that I had put it in the June 12th thread [have put it in phone now lol).
When I rang the service status number 08001690199 which said: there was an issue and DO NOT reboot as you could lose the service.
I have checked the service status page and it still says nothing IF you view on a mobile / tablet and enter your phone number.
If you press view all service updates - on a mobile/tablet it says nothing (just the place to put your number, then no issues).
Check on a PC then you will then see that there IS an issue.
If following the online advice can cause an issue (and it's not a one off as this is the second time in a month) then there should be a message on the help page to check the service status first.
The service status number should be easier to find (all the helpline staff should know it at least). This would of not been as much of an issue if there had been a message on the main helpline number as there has been on previous occasions (this message should be BEFORE the message telling you to follow the online help.
The service status page should show the same no matter what you view on ( my tablet shows as mobile in portrait mode and PC in landscape).
Reason for edit: I could not play on demand (constant loading, error messages) I had no issues accessing said content.

Hi folks
We have been made aware that there is an outage affecting some customers on the Vision platform. We are very sorry if you are being affected by this, the team are hoping to have the issue resolved very soon.
Cheers,
Chris
BT Mod Team.
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Nervous about shutting down again tonight! help?

the last 2 times I've shut down tonight, upon restart all my settings have been erased. (keychains messed up, desktop picture gone, etc...) Any thoughts on what i may try before shutting down again???
thanks!
MC

Even with a dead PRAM battery, this shouldn't be happening if the computer stayed connected to an active electrical outlet.
It sounds like you are shutting off the computer and then removing all power to it. If you are cutting power at a power center, power strip, or battery backup unit, your new PRAM battery is not gong to last very long. When the computer if off but still getting current to the power supply, the PS allows a trickle of current to bypass the switch to maintain contents of PRAM where your settings are stored. With the battery dead and the power cut off, you get the symptoms you have described.
I learned this the hard way, by cutting all power to a Mac at work by shutting down the battery backup unit after shutting down the Mac. The battery was dead in a few months, and I was fighting preference setting problems like you are now.
Leave it plugged in. "Going green" by pulling the power every night is not an appropriate action for this computer model.
EDIT: As you are in the US, you'll find the PRAM batteries cheapest when you order online. This place:
http://eshop.macsales.com/item/Newer%20Technology/BAA36VPRAM/
is where I get mine. Radio Shack carries the same battery as part number 23-026 but it is easily 3 to 4 times as much there.

I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?

I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?
I have Snow leopard on my computer, and I tried to do a hard restart as an article suggested, but it did not work. I also tried cleaning out the PRAM.
The only things I did last night:
-cleaned the history of Firefox out, including cookies
-let it unplugged all night
-plugged it back in the morning, it took a long time to figure itself out, but eventually the time was correct and I got on the internet for a bit
-shutdown the computer since I was going out and thought it would help the computer charge
-came back, tried to turn it on, and found that it would not go past the grey screen the apple on it and the spinning wheel even though I left it for 20 minutes or more
-tried turning it off and on to no avail

Before doing a reinstall, which may not be needed at this point,
Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
You could have some directory corruption. Let us know what errors Disk Repair reports and if DU was able to repair them. This could just be a start in repairs and you may need a better utility to finish the job.
Then Repair Permissions.
No need to report any Permissions errors........we all get them.
 DALE

Open/Save as etc Popup windows don't stay open! just close down again

Hey all
Ive got a problem on my Macbook Pro, Installed Leopard, and now in most programs whenever I try to bring up the open window or save as etc windows they appear for a second and then closes down again like I have made a selection!
Its really annoying me!
Any Ideas

Thanks. But I always have the List View.
One lame thing worked though. I would hit the command short cut and keep hitting it for a few times. This forces the command window to stay open, and it actually helps getting ridding of the problem temporarily.
I also had a similar but nastier problem in Acrobat. I tried to save a Photoshop PDF file in Acrobat, the Save As window opened and closed right away. Then all the command menus went gray; non of the commands was available including Quit. The only option I had was to force quit Acrobat. However, I didn't have this problem when handling native Acrobat files. The good news is that my lame solution worked.

Since I updated Firefox I have to constantly re log-in to my Yahoo account such as email. Every time I leave the page I have to log-in to get back into it. I also run OPERA and I do not have that problem with them. I stay logged in. Any suggestions?

I have windows Vista and have the updated version of Firefox. I also can run OPERA and LUNASCAPE with no problems. When running Firefox I have to constant re log-in to my Yahoo account every time I leave the page. For example: I log in to check my email on Yahoo and then leave my email page. Then when I return to recheck my email I have to log in all over again. I can't stay logged in. If I run my OPERA browser I stay logged in for days without having to sign in all over again.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
"Remove Cookies" from sites causing problems:
Tools > Options > Privacy > Cookies: "Show Cookies"
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

Suddenly a voice in my Iphone4 is describing all the buttons just as if I would be blind. How can I shut this down again?

suddenly a voice in my Iphone4 is describing all the buttons just as if I would be blind. How can I shut this down again?

Voice Over Fix
Settings > General > Accessibility > Voice Over > Off
Or
Press the Home Button 3 Times
iPhone: Configuring accessibility features (including VoiceOver and Zoom)

Hi.. I'm new to mac, I've got a mac book air and time capsule is it possible to save music,video from iTunes Store directly to time capsule leaving my 128GB Mac free? If so please help..

Hi.. I'm new to mac, I've got a mac book air and time capsule is it possible to save music,video from iTunes Store directly to time capsule leaving my 128GB Mac free? If so please help..

You can move your iTunes library.. Apple have explicit instructions to do it. If the library is moved to the TC and accessed over wireless, the efficiency of the whole system will drop dramatically..
A file you download goes.. Modem---TC--Laptop--Back to TC--Store on disk. Double looping the wireless slows it dramatically..
As far as using TC for your iTunes.. you CAN.. but SHOULD YOU?
Store files on the TC.
https://discussions.apple.com/message/24380694#24380694
This is asked several times a day.. obviously people are struggling with their latest SSD being too small.
The TC is not suitable for network file server.. but many people having no choice press it into service as such.
It cannot be partitioned. It was and is and ever shall be a backup device for Time Machine.
Major issues.
1. No backup.. no way Time Machine can backup a network drive. No place to backup to.. So all your files will be at risk. And you will need to buy a third party like CCC to do backup.
2. The TC cannot be partitioned and mixing TM backups and data is not great.
3. The drive is slow to spin up and quick to spin down.. there is no controls.
4. iPhoto in particular can easily corrupt its entire library with wireless networking causing a disconnection to one photo. Even if you do this;;; do not move your photo library... you have been warned!!
5. iTunes will constantly lose connection to the library. The disk is too slow to respond.. itunes on the computer will constantly spit out errors. Even in the midst of streaming the TC can spin down the disk due to caching.
6. Do not use any live files on the TC no matter what else you do.. if you edit files in whatever program the file must be on the local hard disk.
7. The only suitable location for most libraries is a computer. You can plug in an external hard disk.
Read pondini for some work arounds.
Q3 here. http://pondini.org/TM/Time_Capsule.html

Every time i turn on my macbook pro, it gives me the message: "Your computer was shut down last time because of a problem" even though it only happened once last week

My computer crashed lasts week. And now, every time I turn on my computer, at the login screen it says that my computer shut down last time because of a problem, and gives me the option to restore my windows, i've tried both options, it still comes back.
My computer is a macbook pro mid 2010 running OS X 10.9.1
comment if you need any more information
Thanks for the help!
-Ethan

First boot into Safe Mode, Mac OS X: Starting up in Safe Mode, and then reboot again normally. The safe mode boot will take longer as it runs repair procedures during the boot.
If that fixes the problem I'd also update the system to the latest 10.9.4 via the OS X Mavericks 10.9.4 Update

Portal Down Again

Our development portal is down again, this time after rebooting to add servers to the pool. After login, no page is displayed, and the following is evident in the jserv error log:
ORA-06510: PL/SQL: unhandled user-defined exception
ORA-06512: at "PORTAL30.WWCTX_SSO", line 636
ORA-06502: PL/SQL: numeric or value error: character to number conversion error
ORA-06512: at "PORTAL30.WWCTX_SSO", line 838
ORA-06512: at "PORTAL30.WWCTX_SSO", line 965
ORA-06512: at "PORTAL30.WWCTX_API", line 221
ORA-06512: at "PORTAL30.WWERR_API_ERROR_UI", line 113
ORA-06512: at "PORTAL30.WWSEC_APP_PRIV", line 885

General observation.
Google Play portal is down.
Apple Developer site is down due to it being "hacked"
Amazon uncontrollably deleted two of my apps from the app store and they can't seem to figure out what happened.
Is there some digital attack going on?

IMac shut down unexpectedly. I tried to restart and it did for a bit, then immediately shut down again. I've had it for 3 years and this is the first problem. I can't turn it on to give specs. Any suggestions?

I purchased an iMac approx 3 years ago. We keep it on almost all the time, however the other night we noticed it was off. We did not shut it off as we were downstairs watching a movie. I unplugged the cord, waited 10 to 15 seconds, plugged it back in, wait for a few more seconds and turned it on. It started up and was almost done booting. Then it shut down again and I have only gotten it to attempt to turn on. (the fan kicks in for about 2 seconds and then nothing) Any suggestions?

Try that process of resetting the SMC two or three more times, sometimes it takes more than once. if that doesnt work I could only suggest making an appointment and hauling it in for service.

HT3964 I just upgraded to Snow Leopard then Lion and the computer shut down after installation. Now when it starts up it gets as far as the apple icon and then shuts down again

I just upgraded to Snow Leopard then Lion and the computer shut down after installation.
Now when it starts up it gets as far as the apple icon and then shuts down again
whenever I turn it on it loads that far and then closes.
HELP!

Restore your bootable backup/clone or Time Machine backup of Snow Leopard, launch Disk Utility from the install disc, repair the boot volume, and reinstall Lion.

The Internet connection with WRT54GC V2 is slowing down about time.

I upgraded the router to the newest firmware (1.01.0), but the connection with time still slowing down. I turn the router off and then on, and the connection is fast already. After 1 or 2 days the connection slowing down again. What can I do?

Connect your computer straight to your modem and check if you face the same problem...If you don't face any problems through the modem, hard reset your router...
Press and hold the reset button for 30 seconds...Release the reset button...Unplug the power cable from your router, wait for 30 seconds and re-connect the power cable...Now re-configure your router...If you still face the same problem get your router replaced...

Re: Broadband down again - TIME TO LEAVE BT but ne...

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