Re: BT HOME MOVE NIGHTMARE

Hmmm that makes sense.
We moved house and wanted to get the internet with us but that's tricky for BT. We still pay for a connection that we still don't have And everytime we call we get a different explanation ???
It's just lovely to pay for NO Service at all.
Solved!
Go to Solution.

Thanks Conn,
Once one of the BTCare Team (Mods) have read this thread, then they may invite you to contact them.
The BT Care Team (Mods) are a BT UK Based specialist team who have a good reputation for solving customer problems.
If one of the BTCare Team (Mods) do invite you to contact them then go to their profile and Click on the bit where it says "Click here to contact the mods" under the About Me section.
Please do not PM the Mods as this will not lead to your case being tracked properly. If the BTCare Team (Mods) offer you their help and support then the BTCare Contact form will become available to you.
Cheers
I'm no expert, so please correct me if I'm wrong

Similar Messages

BT Infinity - Home Move Nightmare

Hi - I would like to share my nightmare related to the home move and BT Infinity
(re)activation at the new address in a desperate hope that someone might provide an insight and advice as to how to best handle and resolve this, as I am totally beyond myself.
Using the Home Move online tool, I informed BT at the beginning of Sept about my upcoming home move scheduled for Oct 16th, in order to give them enough time to sort out the transfer of my phone line and BT Infinity - Received the online confirmation that everything is fine and an engineer would be arriving at my new property on 16th Oct to re-connect my BT Infinity account
16th Oct arrived, 2 engineers came and no broadband and no Infinity, apparently not enabled yet. These guys called someone at Openreach who was supposed to investigate the issue, and left my property with no resolution, open socket hanging out of my wall and wires all over the place. I had to chase them up for the rest of the afternoon to find out if they are coming back or not, and finally was told that there is nothing they could do, another dept at Openreach had to step in and solve the problem, so BT will take care of arranging for a new appt.
Called BT next day and was told that the port issue got resolved, and we agreed on the new appt for 31st Oct (morning slot). Received a text from BT confirming the appt slot.
On 30th Oct, I decided to check my order status at BT Online as I was getting paranoid. The web-site said that the engineer visit was scheduled for that very same afternoon, 30th Oct (afternoon slot). Got quite frustrated and called BT to complain. They escalated the issue to someone from BT mgmt or Openreach on the phone (not quite sure), who was quite apologetic and admited that there was a mix-up with scheduling, the engineer was on his way to my property but unfortunatelly we couldn't not arrange to leave work and go back home - so this visit would be a loss and BT would bear the cost
The escalation contact promised to fast-track my next appt and someone would call me in the next day or so to get 3 available slots from us to agree on the next visit
I was also told that all wiring and porting is now all sorted out, another engineer visit would be able to sort out my Infinity connection in no time
The escalation contact did follow through as promised and I did get calls over the next 2-3 days and we agreed on another appt for this morning, 6th Nov - so far so good
BT Online had 6th Nov afternoon slot instead, which again got me quite paranoid. Called BT again to reconfirm the date and the morning slot - Was told to rest assured, everything is fine as agreed, 6th Nov 8-13, all ready to go
This morning another engineer arrived, and the first thing he asked was: 'Are you sure that the port is ready?'
All we could said was the confirmation that BT had been feeding us to date, all ready to go
The guy connected some wires and then said that he would need to go and check the port outside the property - he promised to be back as soon as possible
Well, he came back after 45min and delivered unwanted message - the port is not ready yet, it is apparently faulty, and someone at Openreach needs to come in to fix it. He called (a different dept) at Openreach and was told that someone would need to put an order through to get this port fixing job to be done. No ETA, no nothing.
We were told to call BT back and complain, complain etc
So I called BT immediately, and all I was told was that 'the order could not be completed unfortunatelly, it is delayed. Someone would be calling us on 11th Nov (have no idea where that day acme from) to inform us of the status of the order and next steps. Until then, BT can generously give me access to public BT WiFi. And yes, we will NOT be changed for the broadband service until it gets restored.
To add more insult to the injury, our most recent BT bills for Oct and Nov show full charges for BT Infinity and double billing for some phone services (Int Freedom). Had to call BT Billing today to complain again and requesta refund.
BT Online says that our Broadband order will be completed up until midnights of 13th Nov - what the heck is this supposed to mean? Why is BT / Openreach sending out engineers to our property if the port is not ready, enabled, or any additional work is needed to fix faults (if any)? Complete waste of time, money, not to mention having to take time off from work.
Is this nightmare ever going to end, and how more inefficient it can be?
Any help or advice would be very appreciated, thanks in advance
at38521

Hi at38521
I'm really sorry to read about the problems with connecting your services. Please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details and we'll be happy to help you get this sorted. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
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Can Apple TV 2 stream purchased videos / home movies converted to MP4 and in my iTunes library?

Okay, so we currently own a 1st Gen ATV and love it, however 99% of it's use is streaming purchased content and/or home movies etc. that I've used visualhub/handbrake to convert and imported into my iTunes library. All in all, once I gave up and surrendered my video content to iTunes and started streaming to my 1st Gen ATV I've grown hooked, I love sorting stuff however I want (I have about 250 movies, entire seasons of X-Files etc. that I've ripped from my own (LEGAL) media and put in iTunes, so when it's sorted properly it's very clean, when it's all alpha, it's a nightmare.
I've tried a few media servers for the PS3, however they just pile all the movies into one big alpha sorted mess, music isn't sorted by genre, no genius, TV shows are not tagged by watched, won't resume properly etc. Boxee / XBMC are a little better, but then again I run those on my ATV as well, and still Boxee doesn't really seem to sort stuff quite as well or play playlists properly.
We're getting another TV for our den and have been looking into other media streaming options, what I love about the Apple TV is the way I can sort all our movies, shows etc. by genre, so the kids can just go to the stuff I've tagged as Kids Movies or I can make video playlists for them and mix up some Planet Earth and Dora the Explorer for our babysitter and movies /shows are tagged as watched/unwatched, if you stop one it will ask if you want to resume, etc.
Looking into the ATV2 it seems like it's just geared for rentals, If that's the case I really am not interested. I like the Netflix option, but then again most newer internet connected TVs do that as well as my PS3, not sure how viable an option the WD TV Live plus or Boxee box is, I'd like to get some newer hardware, but I'm just not sure what route to go.
Does the ATV2 stream media in iTunes TV Shows/Podcasts/Movies folders? It doesn't sync right? So it it all Airplay now?
Is my best bet just to get another 1st Gen? Are there any other media servers that are able to sort stuff by played/genre/etc.
Ug, I'm at a loss! I really love the features of my old Apple TV, and would love to get a new one, but I'm just not sure if it will do everything I'm used to, or if any of the other standalone boxes are better options?
I know this is a bit of a ramble, hopefully someone can make enough sense out of where I'm going and help me out! Thanks!

Welcome to the Apple Community.
The Apple TV 2 will play all the content in your iTunes library that your Apple TV 1 does. It can no longer sync any of it but can stream it all just as the older model did. Airplay is a different feature that lets you stream from an iPad/iPhone, the Apple TV 2 has Airplay the first didn't.
You can still sort and search content by genre, it still marks content watched and unwatched and mainly still lets you organise much as the Apple TV 1 did, with one exception. It doesn't do nested folders, so the ability to tag a movie as a show (ie James Bond) and have all the associated movies in a James bond folder has gone and it lists all these movies individually.
It has a similar situation with TV shows. It will put all TV shows in a series in a folder as the older one did, but the new one lists each series separately whereas the older model would put all the series in one folder.
Not nesting folders is a bit of a pain with large libraries and whilst I don't like it, it's more or less the only compromise I have to make and of course I get additional features too.

Itunes 12 can't import shared home movie to iTunes library

HI. I am trying to import, or add to my desktop iTunes library, a shared home movie. I have file sharing turned on with both my laptop and desktop. I can see, from my desktop, the shared home movies, and I can even play them, but I cannot find an option to import them into the desktop library. I use my desktop to sync my iPad and ultimately I want to add the movies to my iPad. How do I import a shared home movie from my laptop to desktop, not just see it and play it from sharing?

Join the crowd. If you search this and other forums on the web, you'll find that Home Sharing has limited functionality on PC and Mixed PC-Mac networks. It works fine, Mac to Mac, it appears, but PC's seem unable to talk to Macs or one another on many, many, many people's home shared networks. I hope that Apple finds a way to improve this aspect of iTunes or at least expands its troubleshooting recommendations in the support database.

Importing Video From Home Movie DVD

I have home movies burnt onto a DVD from the original VHS Tapes, and want to edit the the using IMovieHD 6, but when attempting to import, I get an error message that says, "The File could not be imported". Quicktime was unable to parse it.
According to what I read, IMovie should be compatible with Mpeg-4 Files.
I've even tried to create Mpeg-4 files from the original video files off the DVD. Still no dice.
Dying to get all the 'slow' moments out of all the hideous Birthday Party footage.
I'm a newbie so forgive my lack of experience.
Thanks
robio

Hi Robio:
Welcome to discussions!
Don't suppose you have the original DV tape-do you? If so, that's your best bet for editing..
With that said, if you decide you need to use the DVD, then you will need to convert that DVD into something that imovie can use. (Thus, there is a possiblitlity of loss if quality..)
(I quote Karsten Schlüter here:)
for 20$ get the Apple
mpeg2 plugin
and for free
Streamclip for converting mp1/2/4, divx, avi, vob...
other tools are:
* DVDxDV, it
has a 30d trial period (testdrive sets a watermark)... and cost 25$
Cinematize
60$
* Mpeg2Works >25$ + Apple plug-in
http://danslagle.com/mac/iMovie/tips_tricks/6010.shtml
http://danslagle.com/mac/iMovie/tips_tricks/6018.shtml
or connect Your Camera to a DVD-player and copy to tape or import
trough if Your Camera handles that...
iMovie is a video edit app meant to work with firewire connected
miniDV camcorders
Sue

Help!! I can't get my new macbook to print with my Dell 155w OR burn a home movie to DVD

I cannot get my very recently purchased macbook pro to burn a home video to dvd OR connect to my dell 155w printer. I bought a macbook because it was so highly recomended. But I don't want to keep replacing things. I am so frustrated. I wanted a macbook because of its reputation. But I can't seem to figure out anything. I'm dissapointed and thinking I will just return it.

Your problem may be able to be solved but take this from a Long time Windows user and current Mac owner. Macs are not easier to use. Mac break down just as often as PCs, percentage wise as to how many are sold/produced.
They use the exact same hardware as Win PCs.
The learning curve for OS X is greater then for Windows.
Not sure of the age of your printer but it may not be supported in the newest Mac OS, Lion.
We would need a little more info on how you are trying to connect TO the printer. USB cable or Wirelessly.
As far as burning a Home Movie to DVD. Apple use to supply a program called iDVD for this but with the introduction of Lion OS they stopped supplying that program. You could try another burning program. Try Burn or you could buy something like Toast (Burn is free).
Personally I would return your Macbook Pro and stick to what you know with a good PC notebook.
Apple has a 14 day No Questions Asked return policy for Full refund. Take advantage of that policy.

Best way to convert home movie VHS tapes so they can be edited in iMovie HD

Please help! I'm sorry this question is going to be long, but I'm a novice at this.
My goal is to get my VHS home movies (I have about 30 of them) into iMovie so I can do two things.
First I want to burn DVD's so I'll have a copy of the VHS tapes before they go bad.
Secondly, I want to be able to extract small clips from all of the tapes and combine them in a new iMovie project.
Here's what I've done so far:
I purchased a Canopus ADVC110 and got someof my VHS tapes converted digitally but the file sizes were HUGE and eating up my hard drive space. I was down to 6 GB of space left on my hard drive and almost crashed my Mac.
I deleted all these huge files and got my Mac back up to having 111 gigs of space left. Whew!
This week I purchased a Pinnacle converter and started all over. I took a VHS tape, and it was compressed into a nice small Mpeg-4 file and went to iTunes.
Then I tried to drag and drop it from itunes to imovie. That didn't work. I then dragged the movie to my desktop and then dragged it to imovie..... looks like this was going to take a long time to get into imovie. I'm thinking this is too many steps.
Now I am importing the file into iMovie by importing directly from itunes. The file size is 1.04 GB and it is 1 hour and 54 minutes long. It is taking a loooong time to import this movie....like 100 minutes.
I am afraid I am doing this the hard way.
Plus, after reading all the discussion boards and all the problems people are having... I don't even know if I'll be able to successfully edit this movie once it's imported. Plus, after I've edited it (if I can) will I be able to transfer the clips to another iMovie project?
I'm happy with the file size that the Pinnacle converter is giving me. I'm happy with the way the movie appears in itunes.
Because I have **so many VHS tapes** to convert, I'm asking you all if there is an easier way for me to complete this task!
Thanks in advance for any advise. Keep in mind that I'm not tech-sophisticated..... just a middle aged Grandma trying to preserve memories of my family!

_Share" the highlight as suggested_
Thanks Lennart..... I'm not sure I know what you meant by the above.
Do you mean that I share the little clips I want to use in the 'best of project'?
I read the MacWorld article.... it's great thanks!
I want to keep all these converted movies on my hard drive because down the road I want to extract other clips from them so I can make a 'best of' movie for my other family members. I may want to do that next year.... or whatever..... so I want to have the imovies available for me when that time comes.
In order to do this am I going to have to buy a lot..... and I mean ALOT of extra hard drive space? That darn Canopus was really making files for me that were like 60-80GB's per one half hour movie!!
Hey, I really appreciate all the time you are spending with me on this topic. Making these imovie memories are so very important to me.

Turn on home sharing won't work to watch home movies on Apple TV

I have Apple TV 3rd generation. I transferred home movies from my MAC to my Apple TV. I have gone to Apple TV and then Computers and clicked it and there are my home movies. Many times however a message appears to "Turn on my Home Sharing". So I go to my computer and File and first have to turn off and then turn on and put in password and Done. Usually this works but I keep getting the same message and cannot see the home movies. Unplugged Apple TV, unplugged modem and router. Still not working. Any suggestions? thanks

you people are useless!!

New Home Movies from iTunes not showing up on Apple TV

I edit a lot of home movies in Final Cut. When I am done I use "Compressor" to convert the uncompressed movie files to an Apple TV format. The problem I am having now is that after I import them into iTunes they aren't showing up on either of my two Apple TVs when i use Home Sharing on my local network. I am able to play the movies in iTune and play them on my Apple TV by using AirPlay, but I would prefer not having to do this.
A few things to note:
1. Software is up to date on Apple TV
2. I have "Share my library on my local network" checked and "Share my entire library" selected under SHARING in my iTunes preferences
3. I am using Compressor 4.07. The preset option I use is " 1080 for Apple Devices (10Mbps)- Compatible with Apple TV (3rd gen.) and iPad (3rd Gen.)
Name: 1080p for Apple Devices (10 Mbps)
Description: Compatible with Apple TV (3rd gen.) and iPad (3rd gen.)
File Extension: m4v
Estimated size: 4.5 GB/hour of source
Device: Apple TV 3rd Generation
Frame sync rate: Automatic
Video Encoder
    Width and Height: Automatic
    Pixel aspect ratio: Default
    Crop: None
    Padding: None
    Frame rate: (100% of source)
    Frame Controls: Automatically selected: Off
    Codec Type: H.264
    Multi-pass: On, frame reorder: On
    Pixel depth: 24
    Spatial quality: 50
    Min. Spatial quality: 50
    Temporal quality: 50
    Min. temporal quality: 50
    Average data rate: 10 (Mbps)
    Maximum data rate: 14 (Mbps)
Audio Encoder
    Sample Rate: 44.100kHz
    Channels: 2
    Bits Per Sample: 16
    AAC encoder quality: high
    Data rate: 128 Kbps
Include Dolby 5.1 Audio track
Compatible with Mac, PC, Apple TV (3rd gen.), iPad (3rd gen.) and iPhone 5, iPod touch (5th gen.)

Are the files in the library?
I notice that music and movie categories exist, and I can watch the movies I have converted using handbrake, and iMovie for home movies that we're added to my iTunes library....but... I want to sort this into kid movies, parent movies, and home video categories. Apple TV will be so much more useful if I don't have to use my iPad to air play my home movies. Browsing a single list of video that includes these 3 distinct functional categories is pretty lame.   Where is my apple freedom here?
I expect this fixed or more easily configured with the new Yosemite and iOS update. I hope there is an Apple TV update to make this better too.

How can I make a folder in the TV for my home movies

How can I make a folder in the TV shows for my home movies collection? I have created a folder in the library in finder and put all the videos in there but they do not appear in itunes.
pshultz

It's best to never move iTunes media around in Finder. Add it to the Library through the iTunes interface by dragging them into the window. Once they've been added to the library, you can try using Get Info on the files in iTunes and change the tag info to make them group together. (A unique album name should do this.) If you want them to be included with TV Shows, you can try using Get Info to set the Kind to TV Show (found under the Options tab in Get Info), but I'm not sure if it will work. Otherwise, you could make a playlist and drag them into to access them all in one convenient spot.
If you add the items as noted above and they still do not appear in your library, it's probably because they are not a compatible format.
Message was edited by: Diane Wordsmith

How do I transfer a home movie to videos on my ipad?

There's obviously a simple answer to my problem, but I can't seem to find it. I made a home movie on my mac. I shared it with iTunes. I then looked for it in videos on my ipad. No sign of it. I found it among the photos and videos in the camera section. How to I get this home movie into my videos. Homesharing is on, but clearly hasn't solved the problem. Do I have to sync my ipad with itunes on my mac? Seems a bit complicated for such a simple task. After all, I can email it to my family without a problem. Anyone tell me what I'm missing?

Have you tried clicking the share icon when it is selected (the box with and arrow at the top) to see if you get an option to "open in..." and then select videos app.
I have not done this so not sure it will work but an idea to try.

Home Movie Cataloging - BEST PRACTICES

I have about 200 hours of old home movies on VHS which I am in the process of adding to my iMac. I am wondering about 'best practices' on how much video can be stored inside of iMovie '08, when how much video becomes too much inside of the program, etc.
In a perfect world, I'd like to simply import all of my home videos into iMovie, leave them in the 'library' section, and make 2-5 minute long clips in the 'projects' section for sharing with family members, but never deleting anything from the 'library'. Is this a good way to store original data? Would it be smarter to export all of the original video content to .DV files or something like that for space saving, etc?
Can I use iMovie to store and catalog all of my old home movies in the same way I use iPhoto to store ALL of my photos, and iTunes to store ALL of my music/hollywood-movies, etc?

We-ell, since no-one else has replied:
1 hour of DV (digital video in the file system which iMovie uses) needs 13GB of hard disc space.
You have 200 hours of video. 200 x 13 = 2,600 gigabytes. Two point six terabytes. If you put all that on one-and-a-bit 2TB hard discs, and a hard disc fails - oops! - where's your backup? ..Ah, on another one-and-a-bit 2TB hard discs ..or, preferably, spread over several hard discs, so that if one fails you haven't lost everything!
iMovie - the program - can handle video stored on external discs. But are you willing to pay the price for those discs? If so; fine! Digitise all your VHS and store it on computer discs (prices come down month by month).
Yes, you can "mix'n'match" clips between different projects, making all sorts of "mash-ups" or new videos from all the assorted video clips. But you'll need more hard disc space for the editing, too. You could use your iMac's internal hard disc for that ..or use one of the external discs for doing the editing on. That's how professionals edit: all the video "assets" on external discs, and edit onto another disc. That's what I do with my big floorstander PowerMac, or whatever those big cheesegraters were called..
So the idea's fine, as long as you have all the external storage you'd need, plus the backup in case one of those discs fails, and all the time and patience to digitise 200 hours of VHS.
Note that importing from VHS will import material as one long, continuous take - there'll be no automatic scene breaks between different shots - so you'll have to spend many hours chopping up the material into different clips after importing it.
Best way to index that? Dunno; there have been several programs which supposedly do the job for you (..I can't remember their names; I've tried a few: find them by Googling..) but they've been more trouble - and taken up more disc space - than I've been prepared to bother with. I'd jot down the different clips as you create them, either by jotting in TextEdit (simplest) or in a database or spreadsheet program such as Excel or Numbers or similar ..or even in a notebook.
Jot down the type of footage (e.g; 16th Birthday party), name of clip (e.g; 016 party), duration (e.g; 06:20 mins and seconds) and anything else you might need to identify each clip.
Best of luck!

Home Movies on Apple TV

I understand that I can watch home movies on my computer via apple tv. I am planning on buying a second generation apple tv but before I do so I would like to make sure that there is a way to watch the home movies which I have imported into imovie on the apple tv. Can someone point me to some directions as to how I get home movies which stored in imovie into itunes? Under the "Advanced" menu there is "Choose Photos to Share". Does this mean that I need to first get my movies from imovie to iphoto and then from iphoto to itunes? My apologies in advance if I am missing something really obvious here.
Thanks,
Andrew

I realize this is a late response, but it might help.
Try opening the movie file with iTunes. Right click on the video file, and select Open With > iTunes. If iTunes opens it and plays it, then it is ready to go for AppleTV. If it doesn't, then it is not in a format that iTunes or AppleTV support. This can be a huge time saver if you have a lot of clips.
If you have iTunes copy media to the library, then you are going to eat up a sizeable chunk of disk real estate -- as it sounds like you have a lot of movies. You can turn that option off and on in iTunes preferences. Unless you wanted it copied, I would turn that option off before importing a lot of video.
As someone else mentioned, you can use some free utilities to convert the files en masse. After they are converted, you do the same thing. Open With > iTunes. No need to call up iMovie. Quicktime Player has built-in preset for AppleTV in the Export option. There are automation scripts available to do this if you don't want to use Handbrake or other utility.
In my humble opinion, the AppleTV did not have sharing home movies in mind. At least not movies captured on non-apple devices. WDTV can play m2ts and other file formats with no conversion. I have several TB of home movies, so that was my only viable option. Besides, I don't think there is a way to play 1080p home movies through AppleTV. Nor will it play the 5.1 track from home movies, as that gets converted to stereo in the process.
Hope this helps.

How Can I Use IMovie with 6TB of Home Movies?

I have 6TB of home movies on a Thunderbolt WD hard drive. Recently the thumbnails and video has stopped loading and I can't get IMovie to load it all up. Is there any solution to use this much video with IMovie?

Thanks so much Karsten. So the fact I'm doing all this now is basically a culmination of (a) old mini-DV technology which meant dealing with the tapes was a hassle for many years (b) Mom & Dad just taking alot of video of alot of the kids, family trips, births, parties, first day's of school, etc. over about a 15+ year period and (c) Now that we finally have the technology to start to deal with all these tapes WITHOUT making DVDs (I tried several years ago, just way to time intensive) and we have big hard drive technology relatively cheaply, I'm trying to tackle this.
The first step was importing 300+ min-DV tapes into IMovie, which took the better part of a year, on and off. I now have three back-up drives of all that data. (BTW, I am a die-hard MAC user so everything has to be MAC compatible).
My primary goal for the near term is really not to try to craft neat summarized videos of family events. That will come later. The initial goal it to get all of this into some understandable and usable format. For starters, when pulled up in Imovie, this 15 years of video all just comes out as a gazillion NEW EVENT 3-12-2004-type headings, organized chronologically, which is essential, but with no ability to really know what is what. I've gone through about a third of the headings and renamed, merged and split them into events with names like Billy's Third Birthday Party or New Zealand Trip Day 5 or Sally's First Day at School, etc. etc. No editing of the actual content what-so-ever at this point.
What I have discovered, in the process, though, is that the kids LOVE to watch the unedited video of themselves as children...I have to turn it off to get them to stop watching. Videoing them watching the video actually makes for great video, because they find it a laugh a minute, they vaguely remember various things and places and they have tons of questions about their past childhood. That's largely what this record was kept for.
Thus, my immediate goal is to get it all into a format with Events all named properly so we know where important events are located, and from there, I'd ideally like to be able to convert key events to Iphone/Ipad/Apple TV mediums to the kids can watch some of it when they'd like - unedited.
The next step (maybe a year or so down the road) is to actually start to try to make the edited "Christmas Party 1998" video, vs. just the raw footage, for the wider family and friends that participated. A single edited video though can take hours and hours I've learned the hard way.
The problem I'm having is that as I brought in the last 1TB or so of video (2010-2013) from my current Imovie library (which is all digital to start with, no mini-DV tapes involved), now IMovie has stopped loading all the thumbnails (it loads only a portion), so combining, merging, splitting and naming Events is very difficult.
I tried importing it all into FCPX using the free trial, but I found that for whatever reason, instead of ordering things chronologically starting in 1996 forward, that the dates only start in 2012. Somehow FCPX doesn't recognize the encoded date the video was shot, but instead the dates that I copied it onto my current hard drive. Can't figure that out, but it makes it impossible to then organize things easily by date since all the events are scattered all around, instead of in chronological order.
Sorry this is long, but this is the problem I'm facing. I'd really appreciate an expert's opinion of how to tackle this!:)

How can I convert a home movie on dvd(vob file) to edit on imovie?

I had home movies converted to a dvd- the files are vob. Now I want to edit the movies in imovie.
I am having a difficult time converting from vob straight to mov files.
I purchased Quick Time Pro thinking that could do it, but I haven't been able to.
Also, it just says QuickTime Player Version 7.6.4 (518.35) on my computer.
Is it supposed to say QuickTIme Pro?
Thank you in advance for any help you can provide.

The "Pro" option just unlocks a lot of features in QuickTime Player. If you look at the registration info, it will show if you have Pro installed.
For converting DVD's you have two options; hardware or software.
The hardware option involves connecting a DVD player's analog outputs to a qualified "DV device" (DV camcorder, VTR or converter) then connecting the DV device's Firewire port to your Mac to capture the footage.
The software option involves using an application like DVDxDV or MPEG Streamclip to convert the DVD's VOB files into an editable format that works natively with your chosen NLE.
-DH

Re: BT HOME MOVE NIGHTMARE

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