Re: BT-Hub4 has been cut off.

Question

This has been tested from the main socket which is now a single brushed aluminium face plate so has no test socket and the problem is the same. I have tried two different hubs with no change.
On reset with engineers on the phone the hub goes green, flashes green then turns blue for about 30 seconds but then starts flashing orange before settling to solid orange and wont connect.
I have changed all the filters and followed all engineer instructions for over 2 hours.
It was working fine but a little slow when I initially called BT and from the point the engineer was trying to restart the hub his end it stopped working so I know he has done something his end which is why I am so frustrated.
I am desperate to resolve this. I t cannot be an internal wiring fault as it was ok before he worked on it from his side.
Any info much appreciated.

Answer 1

does your phone work?
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