Re: Can't get 20% off?

I have the exact same issue, it is extremely annoying. BBY has to look up to confirm I purchased it and that its on the account, but it never automates the 20% off, when ordering online, I always have to order it, pick it up, then have BBY track down my membership to knock off 20%.

Hello BR1060,
I can understand the annoyance and I'm sorry for the hassle. I was able to locate your purchase of the Gamers Club Unlocked program (GCU), but it doesn't appear on your My Best Buy account. Do you still have the card? Are you able to bring it to your local store?
They'll need to make sure to scan the barcodes on the back and link it with your My Best Buy Member ID. After they've done this, please make sure that they attempt to use the GCU benefits on the purchase of a new game. It should be reflected on the transaction if done properly. If not, then they may need to exchange the card for another and activate that card.
Please keep me in the loop on how it goes at the store.
Blake|Social Media Specialist | Best Buy® Corporate
Private Message

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Re: Can't get 20% off?

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