RE: Charts are Missing From OEM Plug-In

Hi:
- A few weeks ago, we created an OEM plug-in with charts.
At the time, the charts appeared normally.
- But when I tried to reload the OEM plug-in, the charts did not appear on the homepage.
- Could someone please tell me how to troubleshoot missing charts?
For example, under which directory should the charts xml file appear?
And, which log file has the chart related log entries ?
Thanks
John

Support does have a force undeploy tool you can use for the case of a decommissioned agent (as you've described). The basic functionality is to remove the deployment entries for the dead agent only from the MP deployment tables (mgmt_mp_deployments, mgmt_mp_deployment_errors, mgmt_mp_nls_substitutions - You'll need to find your MP_GUID from the mgmt_management_plugins table to do it). Of course, doing this manually is not recommended/supported/etc.... so be very careful.
Then you can undeploy from any other agents where it still exists and delete it from the Management Plug-ins page. In this case, the delete of all versions from the repository will enact the final undeploy from the repository and clean up the plug-in.

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