Re: Clients on Outlook cannot connect - email does not work but OWA does work

Hi all,
Having some weird issues with the exchange server after I sorted out my SSL certs. 
So I created my new certs signed by godaddy and now I can connect via OWA without issues. 
However connecting via outlook doesn't work and using owa I can see that I can't send or receive emails. 
Where can I start looking here?
The weird thing is that doing the test on testconnectivity.microsoft.com it comes up stating that the connectivity on port 443 was successful...
But then further down the page it states the exact opposite - "The specified port is either blocked, not listening, or not producing the expected response"
Thoughts?

Hi,
Before we go further, I’d like to confirm the detail result of your ExRCA test.
And to narrow down the cause, I’d like to confirm the following information:
1. Check your certificate configuration: get-exchangecertifictae |fl
2. Outlook Anywhere configuration: get-outlookanywhere |fl
3. Check Autodiscover service: get-clientaccessserver |fl autodiscoverserviceinternaluri
Directly access the URL:
https://autodiscover.domain.com/autodiscover/autodiscover.xml
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

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