Re: Connecting Casio Commando to my computer
UPDATE: After 3 calls to Casio, I logged a request for them to release the Windows 7 driver for the C811 Commando. Called Verizon to complain.. a Verizon tech said the driver does exist and gave me a URL to a 3rd party website. There I found the driver for the Casio Commando 7xx phone. Downloaded it skeptically. Installed it. It is in fact a Casio driver, but after installation IT DOES NOT WORK WITH THE C811.
ATT: VERIZON TECH SUPPORT - WAKE UP! WE HAVE A PROBLEM HERE.
Branched from Connecting Casio Commando to my computer
Message was edited by: Admin Moderator
Hello Tim
Use the appropriate article for the type of computer you have at home to get it to show up within iTunes.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G.
Similar Messages
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Casio Commando issue with Windows 7
My stepfather just got a Casio Commando and is having trouble accessing his MicroSD card from Windows 7
I have used many other Android devices in the past (my Eris included) and have never had an issue accessing the MicroSD card from a computer (though I have never used them on Win7, only Vista and earlier, and on OS X, mostly on XP and OS X 10.5)
When we tried connecting it, instead of getting a USB mode selection option in the pull down menu, nothing happens, the phone doesn't seem to notice that it is even connected to anything (doesn't even charge), when Win7 notices the Commando connected, it asks to install a driver (I think it said C117 or something like that) and says that it can't find one on Windows Update
When looking online, I was able to find the C117 driver, but upon installing it, all that it would do was allow the phone to charge, the phone still didn't seem to notice it was connected to a computer
I tried it on my Macbook as well and it seems to work fine, just doesn't seem to work on Win7, is there some sort of incompatibility between the Android OS or the Casio Commando and Win7? If not, is there any reason why Win7 won't see the MicroSD card as a "Mass Storage Device"?I have the issue as well and we SHOULD be able to expect a fix for transferring files via USB. At work my network is secure thus I can not use the network transfer listed below. At home this is fine (have not tested yet) but when I have work photos I need to be able to connect via USB (like my other work phones do) and transfer the files. I contacted Casio and they stated their support agreement with Verizon did not cover phones. So no I hope Verizon will get to work on this. I have also e-mail customer support.
Below is my e-mail to Casio where they denied me support. Hopefully things go better with VZW support.
--- On Mon, 4/23/12, CMS <[email protected]> wrote:
From:
CMS <[email protected]>
Subject: RE: Casio GzOne Commando - Cannot mount
USB drive Date: Monday, April
23, 2012, 4:00 PM
Thank you for contacting Casio
America. We are very sorry to hear you
are having a problem connecting your
Commando Phone. Unfortunately Casio
America was not included in the contract
drawn up between Casio Computer
CO LTD in Tokyo, Japan and Verizon. Anything
done would be through those
avenues.
http://nec-casio-mobile.com/support
Margo
Technical
Support Coordinator
CASIO AMERICA, Inc
570 Mt Pleasant Ave.
Dover NJ 07801
www.casio.com
-----Original
Message-----
From: DO-NOT-REPLY [mailto:[email protected]]
Sent:
Monday, April 23, 2012 9:04 AM
To: other_cms
Subject: Casio GzOne Commando
- Cannot mount USB drive
TOPIC-|Technical Support|E|
CATEGORY-|General
Information/Other
Products|E|
MODEL-|GZONECOMMANDO|E|
MARKETING-|du|E|
MESSAGE-|I have
tried on 3 computers, 2 WinXP with latest updates and
service packs and 32
bit and 1 Windows 7 PC with latest updates and
service packs running 64 bit.
None of them can see the drives on the
phone when plugged via USB. About all
I get is a MTP USB Device in the
device manager and all have had an
issue/conflict that
enabling/disabling will make it go away for a bit but
then it comes back
and really doesn't matter as at no point can I access the
drives on my
phone.
I have a work phone (htc) that I have since tested
on these computers
and it works fine on all of them but the GzOne just will
not mount a USB
drive. I really need this to work as I have a LOT of media I
need to
move off the phone.
Service - Verizon Wireless
Phone #
This
e-mail has been scanned by MCI Managed Email Content Service, using Skeptic(tm)
technology powered by MessageLabs. For more information on MCI's Managed Email
Content Service, visit http://www.mci.com. -
Casio Commando 4g Pictures from SD Card and Google not showing in Gallery!
Hello everyone it's been a while!
So I've had a couple of these shiny new Commandos and guess what?!? They've got issues :-/
Here's my gripe, let see if the community is better help than Verizon Support and/or Casio Support. I picked up a new Commando on July 3rd and installed a 16gb SD Card. I used the device for 5 days then returned it ( long story ). I removed my SD Card with all my stuff on it. On July 17th I got another New Commando, installed my SD Card, annnnnnnnnnnd my photos are not showing in the Gallery......
Now if I install Astro File Manager and look at the SD Card guess what? All the photos are there..
So why won't this device add these photos to my Gallery?
Also related to the Gallery: Why aren't my Google Photos showing up either? Yes I've got Sync Google Photos turned on in the settings.
Thanks, GaryOkay, some ideas for the Gallery. With each one check the Gallery app to see if it work before going to the next idea.
Reboot the phone to force the phone to rescan the card at booting.
In Settings > Storage unmount the SD card and then remount it. This will also force the phone to rescan the SD card.
In the Settings > Apps > all scroll down to Gallery and select it. Clear the cache and data. This will force the phone to rebuild the gallery folders.
Turn off the phone and remove the SD card. With a card reader, copy the entire contents of the SD card to a temp folder on a computer. Properly disconnect the SD card from the computer and put it back into the phone. From the Settings > Storage format the SD card in the phone. Then using the method you prefer either the card reader or connect the phone to the computer via USB cable copy the contents of that temp folder back on to the SD card. Disconnect the phone or the SD card from the computer properly and let the phone prepare the SD card (rescan it) and see if the folders show up.
As for the Google sync for photos, my Tbolt has drop down menu in the gallery app to select and view the Picasa web albums. I wonder if the Casio Commando has something similar. I haven't chance to go through the full user manual yet to see if there is more information on syncing web albums.
Hopefully some this helps. -
Casio Commando wi-fi disconnect solved with static IP
I have had continuous trouble with my 1 month old Casio Commando C771 (Android 2.3.3) disconnecting from my home wi-fi network. The issue would come and go with no consistent reason.
The phone shows and remembers the home wifi network info and shows the SSID in the list of many others nearby. It properly tries to connect and says "obtaining IP address...". Then is says "disconnected". My router logs always show "Wireless system with Mac address xxxxxxxx disassociate reason 1". "Reason 1" seems arbitrary and I cannot find out what the error code means.
Network info:
WPA2 PSK security
IPv6 enabled
MAC address filtering
D-Link DIR-615 wireless router
As far as the router goes I believe it is good. I can connect 4 other wired and wireless devices without trouble. Only the phone has issues.
After spending 2 very long calls with verizon tech support nothing was resolved. First time they had me "hard reset" the phone by pulling out the battery while it was on. That got the phone and wifi to connect. (Not a good long term solution in my view) But the next day it would not connect. Second time they had me do a *228 roaming update and this magically fixed the issue at that moment. But the next day the Commando went back to refusing to connect to my network.
I tried reducing the length of the PSK password, turning off IPv6, broadcasting and not broadcasting my SSID, rebooting the router, turning MAC address filtering on and off, even using an open connection with zero security. Nothing worked as a permanent fix.
Sometimes the phone would connect after I messed around with one of the above settings and sometimes it would not. Sometimes my phone would just magically connect to the network with no trouble.
To see if DNS was an issue I removed all other devices from the network so the phone would be the only IP address assigned. Once that did work and I then connected my other devices to wifi again and everyone was happy. Then later the phone was disconnected. So to me it did not appear the IP's and DNS were the issue.
But just to see I disabled DNS on the router and gave static IP's to all devices. BAM! like magic the phone connects every time with a static IP.
I hope this helps someone else. If anyone has a better solution please let me know.I am not using a static external IP with my ISP. Mine does not allow that either for home accounts. I set static addresses for my internal network of devices. Check your router to see if there is an option to set DHCP "reservations". Your external IP provided by your ISP to connect to the internet is not effected.
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hello all .. i have a big problem in my ipad version 5.1.1 that is when i connect the ipad with my computer the i tunes give me this message ( itunes couldnt connect to this ipad .an unknown error occurred (0xE8000012).) how i can solve this problem please
and this is an pic for the problemThere is some troubleshooting for 0xE8 error codes on this page : http://support.apple.com/kb/TS3221 - you could see if anything on that page fixes it
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My new airport express does not connect my printer to my computer. The old airport did. I recently updated to OS 10.9.2. I have since bought a new
HP 6700 all in one wireless printer, got the latest Comcast router. None of which connect to my computer wirelessly. Which do I throw away the printer, router, or Mac? HelpContact HP for support.
Explain that you are using a Mac, anticipate the inevitable groan, and wait patiently for their resident Mac expert to return from vacation.
Until then download and install its driver here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=5058338&cc=us&dlc=en &lc=en
Otherwise return the printer and purchase one from a company that visibly supports OS X. HP isn't on that list. -
I want to use an old 3 GS iPhone that is no longer in service as a phone now as just an iPod to play music. When I connect the phone to the computer with iTunes running, iTunes says it can't connect to the device because it didn't get a valid response from the device. How can I get the system to recognize the phone, and let me rename it as my iPod, instead of my phone?
As an aside, the current installed operating system on this old iPhone is 4.2.1, but that wasn't one of the selectable options in the operating system list dropdown below. Don't know if that makes any difference.Hi maddogdne,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Using an iPhone without a wireless service plan
http://support.apple.com/kb/ht3406
Cheers,
- Judy -
Can anyone help me connect my Macbook Air to a SAMSUNG TV. When I follow the basic instructions (Thunderbolt to HDMI connection) the screen on my computer goes grey and an error message appears inviting me to press any button to restart the Macbook. When I do this nothing happens. Only when I disconnect the computer from the TV does the Macbook allow me to login. The TV does not receive any signal from the Macbook even though I know the HDI port works fine. Any ideas what I'm doing wrong? Do I need to enable something on the Macbook?
An update...
I downloaded Apple's (rather large!) list of software updates today, and I was finally able to recognize my iPod again. I did a restore using the iPod updater from 06-2006, and all seemed to work OK. (I'm afraid to try the new one again!)
Then I tried to re-load my music library from iTunes, and got stuck. It froze up after a while and wouldn't go any further.
When I disconnected my iPod from my computer, I find 2 podcasts and nothing else, though iTunes told me it had transferred 600+ songs. Those 2 podcasts do play fine, and the basic iPod software all seems to be intact.
So -- anyone get through this connection problem and have any ideas to share??
iMac Mac OS X (10.4.7) -
Just updated to IOS 7 and two issues:
First when I connect my iPhone to my computer I get this error message:itunes was unable to provider data from sync services". I'm not sure what this really means...
The second issue is when I try to select "Manually Manage Music"
The iPhone "My iPhone" is synced with another iTunes libary on "MY-PC". Do you want to erase this iPhone and sync with this iTunes library? An iPhone can be synced with only one iTunes library at a time. Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library."
So... I don't want to do that, but I do what to be able to Manage my music. I'm not sure what it means by being synced to another iTunes unless it means to an older version of itunes?
Anyone have any ideas?I cannot address the sync services error right now, but the error that you receive when you change from sync to manually manage music is what happens when you change. Once you change to manually manage music, it erases all of the music and will only put the music that you want on the phone, content that you manually drag over to it. See if this support document helps you out. http://support.apple.com/kb/HT1535
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When I connect my ipod to my computer it opens my documents and won't show up in my itunes and I have unistalled then reinstalled itunes and reset my ipod twice and it stills does the same thing how can I make it so that it shows up in my itunes?
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
I connected my iphone to the computer after my husband had been in itunes with his iphone, when i connected my phone I lost all my info, photo's calendar, contacts etc, and my husbands info was downloaded on to my phone. how do I retrieve my info and get rid of his.
are you using icloud? if so try to log in on your phonre using your apple id not your husbands.
do this for me ok?
thanks,
techguy3347 -
After i connected my iphone to my computer to upload some pictures, the couple of apps that i had synched to my itunes, later i noticed that this deleted them from my iphone, therefore i re-connected my phone, dragged that apps back onto my phone and all seamed okay. Till i went to play an app (dinner dash) and notice that now only was all my data (scores and level beaten) erased, but i had also purchased extra levels and these are no longer available, they are asking my to pay for the levels again. I know they weren't expensive, but i already paid for these and obviously still want them without having to pay again? Any help would be great, i can't even seam to find a email address that i could write to on the apple site for help!! I either want to get these levels again, or my money back to download them again.
Hello johnohuk,
Thanks for the question. It sounds like most of your music was purchased from the iTunes Store. If your country supports iTunes in the Cloud, you can download your past purchases using this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M. -
Printer is not connected, yet the cord connects the printer to the computer
printer is not connected, yet the cord connects the printer to the computer, HP Office jet 6700, computer Mac OSX 10.9.4
Hello jbsarts,
Welcome to the HP Forums.
I see that you are having an issue with a connection error.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I have also located a document that deals with A 'No Computer Detected' or 'Connection Error' Message Displays during Scanning. The document may have "Scanning" in the Title, but it will troubleshoot the issue just the same.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP -
Can anyone help me pls. , I deleted an app on my Ipod Touch, and It was deleted but when I connected my device on my computer and went to iTunes>"apps" , I still saw the app I deleted and it says "install" . Guys, how will I delete it permanently? May you Pls help me. Thanks
Just don't click install
-
My iPod touch screen says it is disabled. Connect to iTunes. When I connect the device to the computer a window pops up and said that the iPod is locked and I need to enter the passcode on the iPod..... I can't get it to do anything. Any ideas?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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