Re: Creative Cloud doesnt start under Mac OS

I'm running lion and im having the same problem.  The cloud app wont load, and the uninstaller wouldnt work either.  I had to use the cleaner tool to remove it, now when i try and reinstall it it wont even go through the motions of installing the application.  before this the cloud application manager wouldnt even load after i restarted my system.

Jeff, thanks so much for the fast response.  I found the land mine bro   There was an apple itunes and a security update for the osx software, after i did the update everything installed and loaded just fine.  I'm guessing the reason why creative cloud wasnt loading on start of of my work station was because of this.  I noticed at home, I had a photoshop update and when i got to work at my desk computer i had no update.  This and creative cloud wasnt loading on start up.  When i was compositing something in after efffects, i went to go load a psd in photoshp cc and it wouldnt load for some reason.  So after the program not loading, and doing a remove then attempting to do the re install, thats when i posted the forum post.  Thanks again bro

Similar Messages

  • My adobe creative cloud doesnt start correctly it appears a white screen in the

    the principal screen and not the list of programs. is the second time of installation of this in my computer because I restore it .  And I have tried to install it many times and sometimes it apears the 206 error.
    my computer has windows 8

    Thanks !
    Date: Sat, 5 Apr 2014 03:48:29 -0700
    From: [email protected]
    To: <Removed by Moderator>
    Subject: Re: my adobe creative cloud doesnt start correctly it appears a white screen in the my adobe creative cloud doesnt start correctly it appears a white screen in the
        Re: my adobe creative cloud doesnt start correctly it appears a white screen in the
        created by Abhijit Kr. in Creative Cloud Download & Install - View the full discussion
    Hi angelogiuseppe9,
    If you are getting blank screen after launching Creative Cloud Desktop app then deleting opm.db should help. Please delete all the contents from this location.
    C:\Users\abhijiku\AppData\Local\Adobe\OOBE
    If you are getting Error 206 while installing then try to change the connection from LAN to Wifi and vice cersa. You can also try disabling your software firewall if any.
    Please let us know if it helps
    Regards,
    Abhijit
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  • Creative Cloud doesnt start

    Hi community,
    I have Creative Cloud from 2 years. Every thing working fine and 2 days before after the new Acrobat install Creative Cloud doesn't start.
    Simultaneity Acrobat doesn't work to.
    At this time I can Start and remove Creative Cloud app. I have try to reinstall but the install process crash without warning after a few second.
    I need help
    Tanks

    it might.  you can check how to save settings with,
    acrobat:  http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
    adobe media encoder: https://forums.adobe.com/thread/1713540
    after effects:  http://helpx.adobe.com/after-effects/using/preferences.html
    dreamweaver:  https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
    flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
    illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html
    indesign:  https://forums.adobe.com/thread/526990
    lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
    muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
    photoshop:  https://forums.adobe.com/thread/375776
    photoshop elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html,  http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
    premiere elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
    premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

  • I try to install LR CC in Creativ Cloud (10 times)  on Mac and as propose I logout from iCloud and login again. The Start Icon shows for short time an that is all.....is a deinstallation from the old LR necessary?? Or what is to do. Daniel Berne

    I try to install LR CC in Creativ Cloud (10 times)  on Mac and as propose I logout from iCloud and login again. The Start Icon shows for short time an that is all.....is a deinstallation from the old LR necessary?? Or what is to do. Daniel Berne

    Reboot the computer once.
    Sign out from Creative Cloud and Sign in .
    Important : Try to launch Lightroom CC apps from Apps tab menu. :
    Still same issue ? let me know .

  • How do I access photoshop and illustrator  from the creative cloud on my i mac?

    how do I access photoshop and illustrator  from the creative cloud on my i mac?

    Log in to your Cloud account to be able to download and install
    Some general information
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

  • Ciao,come faccio prendere le app su creative cloud e portarle su mac?

    Ciao,come faccio prendere le app su creative cloud e portarle su mac?

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
    -Windows or Mac does not matter... 2 on the same operating system, or 1 on each
    Some general information
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  • How do you uninstall creative cloud completely from your mac?

    ok so i seriously need help. so i was playing with photoshop about a month ago and i messed up all the settings so i got rid of it. (i didnt even have it for a whole day.) then, i wanted it again, so somehow i got it. but then smart me deleted it again because i made the same mistake. but i really want it back to use "a full 30 day trial" because i only had a chance to try it out for 8 hours before messing it up. so today, i made a new adobe account. and i cant get it back because that creative cloud is still on my mac. i tried everything to get rid of it and it literally wont work and i really want it back. PLEASE help

    Hi
    You can try below steps to remove Creative Cloud completely from your MAC.
    1: Navigate to : Application/Utility/Adobe Installer
    2: Double-click an Adobe CC product to uninstall one by one.
    3: Follow on-screen instructions.
    4: Download and run Adobe Cleaner tool using below link.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    5: If you don't have any Adobe product installed on your computer, you can manually remove Adobe folders from below location.
         * Library/Application Support/Adobe
         *  Mac HD/Users/<user account>/Library/Application Support/Adobe
    6: Restart the computer once.

  • Hello, I have creative cloud installed on my Mac Book Pro - OS X 10.9. 5 When trying to download trial version, a popup window shows the message " you have been disconnected"  Connect to continue. No way to access to the download programs after entering t

    Hello, I have creative cloud installed on my Mac Book Pro - OS X 10.9. 5 When trying to download trial programs, a popup window shows the message " you have been disconnected"  Connect to continue. The same message comes after repeated attempt to entering the login and password info. How can I solve this?

    Hi Jeff,
    Here is the screenshot of the window which comes after any attempt to download a trial version.  It is in French, it means you have been disconnected, connect to continue.

  • Problem with Creative Cloud Connection Preview app Mac

    I can't get the Creative Cloud Connection preview app to download on Mac OS 10.6.8. The option doesn't show up in AAM and I keep bouncing back and forth on the website when I click Learn More. Is there something I'm doing wrong or not doing? I've got files in Creative Cloud that I can access through the website, but it's a real pain to have to download/upload every time I want to work on them.
    I've attached a screenshot of AAM and the desktop app doesn't show up.
    Anyone else experience problems with this?

    Unfortunately, Creative Cloud Connection for Mac only runs on OSX 10.7 and 10.8
    http://helpx.adobe.com/creative-cloud/kb/creative-cloud-connection-faq.html#id_34776
    http://www.adobe.com/products/creativecloud/tech-specs.html#requirements
    "What operating systems are supported?
    Currently, the Creative Cloud Connection preview supports Mac OS 10.7 and 10.8 and Windows 7 and Windows 8 (both 64-bit and 32-bit versions). A broadband Internet connection is required.
    Users running Windows XP and Mac OS 10.6.8 or earlier don't see the Creative Cloud Connection on the Apps page or in Adobe Applications Manager."

  • I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window?

    I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window?  I'm trying to get a trial version of CS5. 

    You do not need to involve Creative Cloud to install/try the trial version of CS5...
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

  • I have problems with installing my Creative Cloud on my new mac.

    Hi! I have problems with my Creative Cloud account, because I've got my old mac computer stolen, and now I want to install my Creative Cloud on my new mac computer, but i can't manage to do it. I already have an account and I still pay every month, but I have no Adobe programs. Help me please! - Emil

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
    -Windows or Mac does not matter... 2 on the same operating system, or 1 on each
    -Both subscriptions MAY be in use at the same time https://forums.adobe.com/thread/1683787
    Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  • Photoshop CC unexpectedly terminates just after startup. Other Creative cloud applications starts normally. Any sugggestions?

    Photoshop CCunexpectedly just after startup. Other Creative cloud applications starts normally. I am running Windows 7 64 bit, GForce GTX670. Any sugggestions?
    I've tried re installing photoshop, tablet drivers, adobe cloude, and graphic drivers. I get no error messages and when I open a file in photoshop, i can see the picture for about 3 seconds, before the program terminates, I can't find any start up log either.ava
    If anyone have any suggestions to what I can do, I would gratly appriciate it.
    Thank you.

    Sign in, activation, or connection errors | CC, CS6, CS5.5
    Mylenium

  • Got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud.

    got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud on the stolen mac.
    And will the thievs be able to purchase things from itunes or adobe with my cardinfo? I have a password who comes up overtime i download anything, but i never used itunes on buying things. I just registred there.

    What is iCloud, and did you ask Apple about their "I" product? (The Cloud is not iCloud, whatever that may be)
    Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
    If that doesn't work, you'll need to contact Adobe (this is an open forum, not Adobe support)
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    For anything else, contact your credit card company and have a new card issued if you had any information on your stolen computer... and go to ALL of your online accounts and change your passwords

  • Can I load software from the Creative Cloud to both a Mac and PC that I own?

    Can I load software from the Creative Cloud to both a Mac and PC that I own?  Is it the same yearly license cost?

    Yes, you can use Creative Cloud desktop applications on two computers at once, regardless of operating system, for the individual associated with the Creative Cloud membership.

  • Creative cloud on my two mac.

    Hello,
    I have a creative cloud license on my mac. I just bought an extra mac. One is for the animation, the other for editing. I think I can install the software on both of my computers, but can I use in the same time, after effect on my first computer and Premiere on my second computer ?

    Hi Steve,
    You can install the apps available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time.
    Thank you for posting on Adobe Forums.

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