Re-dab radio going off

Since I got bt infinity my DAB radio went off, but my FM works fine, and has anyone found out that money BT has taken and you don't know what it is for, I've had 3 payments two of £15 and one of £36 and no amount of phonecalls can extract an answer and yet every time I log in to my bt account I'm hit with a £70 owing well in my figures it is £20 I owe, why will they not tell me why I paid £36, and they have taken another £30.
Sorry about that ' but I'm furious about my radio loosing the dab and it's since  my infinity went on can that affect my radio ?
coolpolitealex

Could be faulty radio but more like the smart flicking radio frequency on the home-**bleep** is messing with the DAB radio, turn off the home-**bleep** and see if the radio stations can be-found.
As to the bill i think you will find that BT like to charge 3months in advance why they will tell you thats the norm. I've never had this stupidness before personally i think they use this money to get a load of interest from it.
You will be told you will get this advance payment back if you leave remember that as i had to fight tooth and nail to get mine, if it wasn't for one of the mods on here well i think i would have gone to court; as BT insisted i owed them money even with the advance payment, but it turned out that they like to charge so much in advance that they charged my for the months that i was with my new ISP.
Good luck and record anything BT India tell you as they lie; in my own experiance!

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