Re-directing problems on apple devices
I am getting constant pop-ups and being re-directed to dubious websites when I click on links in both safari and chrome. I am having this problem on both my OS X 10.6.8 laptop, older desk top computer, and new iPhone 6 plus - do I have a virus or is it a chrome/safari issue?
What you describe is likely to be a network issue, as that's one of the only common causes that could affect all those different devices at the same time. See:
http://www.adwaremedic.com/kb/hackedrouter.php
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com.)
Similar Messages
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ISE CWA redirection problem for Apple devices
Hi,
I'm testing some guest scenarios (CWA) in my lab using ISE1.3 and WLC2504 (7.6.130).
I have noticed that redirection to ISE portal doesn't work for apple devices (iOS 7 and later).All other devices like laptops,androids etc work fine.
Seems that the workaround on WLC that bypasses the CNA on iDevices doesn't work in my case.The device tries to open the ISE portal and shows just a blank page (attached photo)
The problem doesn't appear for devices with iOS 6 but only for newer versions.
I've also tried with version 8.0 on WLC without success.
Any advise?
Regards.Captive portal/wispr support for apple ios7
CSCuj18674
Description
Symptom:
When attempting to access the Guest Portal with an Apple iOS 7 device while the WLC "Captive Portal Bypass" feature is enabled, the web sheet on the device still appears, preventing the user from continuing the flow.
Conditions:
The Apple device is running Apple iOS 7.
Workaround:
In the ACL on the WLC used for captive portal redirection and exemption of special traffic for the Guest Portal, add exemptions for the IP resources that resolve from "www.appleiphonecell.com" and "captive.apple.com" FQDNs.
IMPORTANT NOTE: These IP addresses are associated with the FQDNs of "www.appleiphonecell.com" and "captive.apple.com" and are subject to change by the entities hosting those domains. If the IP addresses do change, the ACL would need to reflect that. -
Wifi problems with Apple devices, Microsoft devices work fine on my home network?
Starting two weeks back I noticed network speeds had slowed. In the house (2) ipads, (2) iphones, smart TV, Wii, (2) laptops. I manage the wifi connections by manually turning them off or on, so at a given point only (3) devices may connect to wifi router. Performance has gone from slow to non existent. I can connect to my SSID but cannot say stream to my IPADs or Iphones.
Power down reset cable modem and router
Tried renewing lease
Reset network settings
Recreated my Wifi connection (linksys router)
As I've stated my Wifi issues are only with my Apple devices and Windows laptops and other non apple devices access my Wifi network just fine. Any ideasClick on the info button on the right of the Wi-fi your trying to connect to. I You should see a bunch of numbers under the IP Address, Subnet Mask, Router, DNS, etc. If not try pressing the static button. Wait for a few seconds and close out of it. Go back in and it will most likely default back DHCP. If not press DHCP, type in your password and it should re-recognize your router. Also try settings, general, reset on the very bottom of the general tab, and reset your network settings. One of these two should work. Good luck.
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Listmates: Has anyone had problems connecting Apple devices to the network set up after connecting all PC's and other devices (a BlueRay disc player, for Netflix, etc.), using the WRT160N router? Cannot seem to connect either my iPod Touch, or my daughter's iMac computer to the new wireless network created when I installed the new router -- no problems with wired connections to the BlueRay player or a PC in my office, and I was able to set up a wireless connection to my Dell laptop upstairs, effortlessly, yet nothing I try allows me to connect the iPod Touch or the iMac computer wirelessly.
To my knowledge, I never set up a Password for the wireless connection between the new router and the Dell laptop (the wireless network), and I'm continually asked for one when trying to connect with my iPod; have tried the sign-on password for the laptop, the same with the "home" computer to which the router is connected (wired), and anything else I can think of (including the Encryption Key generated by the router when installing) -- nothing allows me to connect.
Thanks!There is no such issue between wrt160n router and MAC devices. For wireless connection issues, you can try changing the channel on your router. Which security mode are you using on your wireless router? Do you receive any kind of error message while connecting on a MAC device?
Refer to this link on how to change the channel http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=f2625b15a5d7454b8e7fafbe65d5aa63_4009.xml&pid=80&r... -
Why do all my other Apple devices not care if the movie I rented from iTunes if it was downloaded directly to that device or not, but the stupid Apple TV won't allow you to play rented movies unless you rented it directly from the Apple TV?
Great, so now I have to airplay it by linking my computer to my Apple TV and then the movie has to buffer! So, all that time I spent downloading the HD video has to technically "download" again by buffering. The more I use Apple TV, the more I feel like this item was not created by Apple. I don't even use it for what I originally purchased it for. If I would have known that anytime I wanted to sync a movie from my computer to Apple TV by using airplay that it would have to buffer the movie, I would have never ever ever ever ever purchased this waste of time device. So the video has to technically play all the way through one time first so Apple TV can "remember" the movie to play it back in real time afterwards.
Am I missing something here? Am I doing something wrong that can be fixing my problem? I should have known that the Apple TV had so many things backwards when simple things like when you are using the remote and you reach the bottom of your list, in order to cycle back to the top of your list you have then press the directional buton back the other way rather than most modern day devices that will automatically cycle you back to the top or to the other side when you reached the bottom or end but keep on pressing the button. That **** annoys me when I am doing a search for a movie and have to type the name in manually and have to cycle back and forth to the letters. It makes me feel like I am using a rotary phone or something!I was told by someone to try and purchase something directly from my Apple TV and that will help authorize my Apple TV. So I picked something that was free and it downloaded.
Then I went back to the Movie that would not work and it played just fine.
So it seemed to work. I will have to try it on other movies and TV shows later. -
Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....I hit retry and it came up again. I hit ignore and it prompted me to hit finish so Itunes can open. I looked thru alot of these posts on here to try and resolve this problem myself but it's not working too well...I downloaded Itunes to my desktop so I can right click it with the program i downloaded called WinRAR. I extracted it and then went into the folder called Itunes64setup. I saw the file called AppleMobileDeviceSupport64 in there so I began to try and download it on it's own. Well that didn't work as I planned and got this error message:
Apple Mobile Device Support wasn't installed on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. Your system has not been modified. To retry these operations at a later time,please run the installer again.
Well I tried to run it again and came up with the same message...I see that some people got great support to help them so I am hoping someone can help me as well. I know "b nor" is very qualfied and hopefully can help me! Please advise what I can do. Thank youHi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
Hello everyone, I have a problem when I sync my apple device. I plug it in and a message comes up saying, this device could not be synced because this computer is not authorized for the purchased items on this phone. I already tried to authorize again, after deautherizing it. HELP ME PLEASE
Hi applerinneedforhelp,
Thanks for visiting Apple Support Communities.
If iTunes is asking you to authorize the computer, and you've already done so, the troubleshooting steps in this article can help:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Regards,
Jeremy -
I Have reinstalled itunes to solve a problem with Apple mobile support, but during install i get this message. Service 'Apple Mobile, ( Apple Mobile Device ) failed to start. Verify that you have sufficent privileges to start system services. I'd appreciate any help on this.
Thanks bluebanana 66Hi bluebanana 66,
Thanks for visiting Apple Support Communities.
There are a few reasons why you might receive this message after installing iTunes. You may need to verify that iTunes has been completely removed before trying to install again. See this article for the steps to completely remove and reinstall iTunes:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
If the error message persists, see the "Additional troubleshooting" section of this article for some steps that can help solve it:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Best,
Jeremy -
Why am I having a problem Receiving email on multiple Apple devices My brand-new iPad informs me that my email is used by another device which is my iPhone 4S This is an intermittent problem and does not always happen
Hello Cyko69
If you are seeing a Mailbox Locked alert, the following article will explain what is going on. Typically with certain type of emails, it is meant to be accessed one at a time. The article will give some suggestions on how to resolve the issue.
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
My MacBook Pro will not connect to my home wifi but will connect everywhere else. My other Apple devices (I-pad, I-touch, another MacBook Pro) connect to the router without problems. It was working fine but all of a sudden stopped working.Thanks!
try this.
get back into your router's settings and start deleting devices that are not connected to your router.
you can also delete the ones that are connected - they'll connect again.
on the DHCP side of it, increase the amount of users that can connect/log in to your router.
see if that sorts it out for you.
good luck. -
Problems downloading episodes in Apple device
Since 1 week, latest episodes of certain series (Big Bang Theory, Once, Mentalist, etc.) will not download on my Apple device. The Apple TV software is up to date, the Itunes login os correct, the Ethernet connection is working, I have reenter the location, and while my MacBook pro Itunes does show the new episodes for download, my Apple TV does not.
I have done regular Restarts on both the Apple TV and the computer, but to no avail: new films work, complete series downloads work, just the latest episodes of certain ongoing series will not download on the Apple TV device. My I-tunes software is updated both in the computer and in the Apple TV, w/o a problem. I only have not migrated yet to Maverick in my Mac, but I can't hardly imagine that that is the problem.
So, why??? I just don´t understand, if you can see the new episodes in my MacBook pro, why don't they show also on my Apple TV.
Please, help.
Kind regards,
Carmen BartoloméThis is an on going bug in the iTuens Store. The new episodes are there but are not showing up in the purchase list. You can find and watch the shows in the iTunes Store by going to TV Shows > Top Shows > or TV Shows > Search and looking up the specific show in question.
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How to get connect with Apple when you have problem in test device limits?
I have reached my test device limit in August. I have popular app that is very sensitive of being tested super carefully (navigation app for the blind, testers from 20+ countries), so 100 device limit is easily reached. Basically, I can't ship any new versions due to fact that I can't guarantee safety of my users.
I sent first request how to handle this to Apple in August. Since then I have sent at least 3 new requests. 2 times some person has responded suggesting adding 10 new devices or asking me to delete unneeded away and then list gets reseted after 7 days. I answered "yes please do that" and cleaned the list. Still after several months, I have situation that my device list shows "100 of 100 available devices have been registered." and adding new devices is disabled.
I had read that this list can be reseted when I renew my dev membership. I did that one month in advance to see if it helps. It didn't and even when old one expired, it didn't help. Maybe I have missed some step, but for that reason I have tried to reach Apple Support. My two latest contacts to Membeship support has this same information about my problem (of problems getting support) and also short description about original problem.
Have any of you had same kind of problem with Membership Support? When I have contacted Developer support, I have got excellent service.
How should I continue? Start trying to make phone calls instead of using official contact forms?Your problem _is_ the device limit...you repeated your issue, so I'll repeat the quote from Apple:
Although you may remove a device from your account, it will continue to count against your 100 device limit.
Please confirm you understand the process now, thanks. -
ipod problems
My ipod sounds as if it has interference when on docking station....3 other apple devices work with no such problems, i.e a nano. a classic and 2 separate iphones so the problem doesn't seem to be the docking station...I have been given 2 reolacement ipods and the sound persists....it is obviously the connection.....as before downloading any data on the new ipod I docked it and the noise was present ....mairiskye....- Is it a 4G iPod? That model sometimes mates poorly with dock because the configuration of the iPod by the dock connector is different that other devices. Thus, make sure it is fulld/seated in the dock.
- Have you brought the iPod and dock to the Genius at the an Apple store. -
Apple Mobile Device USB Driver has a driver problem MTP USB DEVICE ACCESS IS DENIED
I can't do anything i tried to update driver and nothing here is what all it says apple mobile device usb driver has a driver problem MTP usb device access is denied
DON'T DO ANYTHING LISTED BY APPLE SUPPORT.
Just try this -
Start computer in safe mode, go to device manager, locate Iphone, Ipod, or Apple Mobile Device Manager. Update/install driver in safe mode and - voila, successfully installed and no more access denied errors. -
Could apple send me an iPad air. All my friends are making fun of me because I'm stuck with the old device and no phone. I've had app problems with apple before so I think that it would only be fair to get a newer device. Thank You Apple
First we aren't Apple just normal users just like you.
Second provide Apple a feedback or send them a mail.
Third they will never send you a free iPad Air.
If you want one you have to buy it. (go for refurbished if the device is too expensive) or look for special prices.
Contact iTunes support if you have a problem with an App.
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