Re-dowloading a program
I went to upgrade from PhotoShop Elements 10 to PhotoShop Elements 11 & discovered that on my computer, PhotoShop Elements is an alias only & can't find the original program. I bought PhotoShop Elements 4 in 2007 originally & have continually upgraded. However I can only find my serial number from my original purchase. What can I do? I don't want to have to buy the whole program again.
Any previous version of Photoshop Elements is eligible for an upgrade to PSE11.
http://www.adobe.com/products/photoshop-elements/buying-guide.displayTab3.html
Do you have a valid serial number from any earlier version?
Bear in mind that the difference between the full version and the upgrade is only US$40 so all is not lost if you have no serial numbers.
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Which kind ID I have to use??If you don't have your own Apple ID go here https://appleid.apple.com and create one.
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Dreamweaver won't load but other programs did
I dowloaded the programs, and the only one not working is Dreamweaver. It says Entry point not found. I have installed 4x and unstalled it 3. I have also restarted my computer. I have Java. I read somewhere that Dreamweaver needs Java.
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Error message in launching Photoshop Elements 8
I downloaded the trial version of Photoshop Elements 8. After the download is completed, I clicked on the "Launch" button. After a few moments I receive an error message stating, "A problem occurred while extracting some files. Check available space on your computer and the write privledges on the destination folder."
I initially dowloaded the program on my laptop's C drive. Although I am fairly certin there is plenty of space there, the second time I downloaded the progam, I directed that the software be downloaded to my external drive where there is tons of space. I received the identical message after attempting to Launch.
I have no idea how to check the write privledges on the destination folder.
Any ideas? Thank you in advance.Hi,
It seems that the download is not happening fine. Can you please refer the below link and see if that helps in anyway to make sure that download happens successfully?
http://kb2.adobe.com/cps/400/kb400530.html
If not, i am afraid I would have to suggest you to contact the customer care and let them know that you are facing issue with download and try again in say a day or two?
Regards,
Ankush -
i have HP Pavillion dv6-6c65sx
win 7 home premium ( recovery )
i bought my laptop a few months ago
it had a problem
i took it to the technical support
they have changed the motherboard
the problem was solved
byt anothe proplem appeared
my laptop always on and too loud
even the processor is cool
it blow cool air out of air vents
thats mean there isn't any overheating inside
i dowloaded a program to show me the processor temp.
it ranged between 43 and 50 celesius
i just want to know if i can change the rage which fan working on
or its a technical issue and i have to go technical supportThis is the problem of the fan and not BIOS/System problem.
At such temperature Fan always keep cooling your laptop.
The cooler the laptop is the better working and lifespan!
If fan makes noise, get only the fan replaced.
| Please hit Kudos, if I help you! |
| |
| VA |
|___________________________| -
How can I use mu trial version of Photoshop?
I Dowloaded trial version but I can not find program anywhere in my computer or in my cloud. It shows, that I had dowloaded the program, but where is it ?
WE can't know. You have not provided any system info or other technical details. Run the cleaner and start over.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium -
My creative cloud showed all my active subs, PS and LR5 the first month I joined.
Since the second payment for the sub, month 2, only LR5 is working, does not show in the ccloud icon as before, only PS with deets that it was upgraded 2 days ago. I tried top open a previous psd file in PS and said the file could not be found within PS. PS did open but not able to use it for some reason.
What do I have to do next to have it working as when I first dowloaded both programs?
It tells me that my Adobe and ID & pswd don't match, which I did change less than a week ago.
This is very confusing! I would like access to PS from LR5 and to be able to open files I originally created.
Help.
ZoshartWithout system information and otehr details nobody can help. Technical issues in the programs themselves are a different matter from actual install and licensing issues. On a hunch I tend to think your sign-in info is simply outdated, so you may need to manually delete the OPM.db, if signing out of CC app and logging in again doesn't fix it... refer to this:
Sign in or activation errors
Mylenium -
Invalid handle to path? Help!
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Error detail: IOException: Invalid handle to path "/var/folders/15/bq7_xhf94zv6z1byk1rvjmf00000gn/T/tmp7bcd7658.tmp"Run through this list of fixes, I suspect by #8 all will be well.
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Invalid handle to path? Help please!
I dowloaded a program LOGOS and it keeps on crashing. Their tech people said it came down to this problem. Can anyone help me with this 'path'? She said it may be something with LION and not being downloaded properly?
Error detail: IOException: Invalid handle to path "/var/folders/15/bq7_xhf94zv6z1byk1rvjmf00000gn/T/tmp7bcd7658.tmp"Is this still an issue (it's been a while since this was posted)? If so, I'd encourage you to post on the Logos community forums or to call Logos customer support.
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I accidentally installed the Babylone search engine tool bar while dowloading a program and when I realized that Firefox had been substituded I tried to get back and even ran a restore for the system. Since then, everytime I try to reisnstall Firefox, there is a message that says that Firefox can harm my system and when I ignore it, it says that maybe I don't have permits or licenses for it. I am frustrates as even the menu bar from my alternative search engine, Google Chrome, has disappeared.
Please write back and tell me what to doYou may also need to create a new profile in case more files were damaged by closing down Firefox that way.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues -
I just subscribed to Ps and Lr. I want to dowload the programs on a different computer than the one I used to purchase them. I only see one button for downloading and don't know where to go on the computer where I want the programs installed. Can you help me?
Hi Suzannegibson,
Please go to https://creative.adobe.com/ and log in with your Adobe id and password.
Click on download center and download Photoshop and Lightroom from there.
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Safari crashes every time I close a browser window
Hi--I'm running Mac OS 10.3.9 and Safari 1.3.1 and over the past few days Safari has run fine until I go to close any browser window--and then the whole program crashes, every single time, no exceptions.
I have Reset Safari and done Empty Cache. I have trashed the com.apple.Safari.plist Preference file. I tried downloading the 1.3.1 Safari updater and running it again, but the installer wouldn't let me install it onto the system since it's already there. I have done Repair Disc Permissions. I have even replaced the Safar.app with the one from my computer at work to see if the Safari program itself had been corrupted--but the program still crashed in the same way after replacing it. I don't use any dowload assist programs like SpeedDownload.
I saw mention in another thread that some people have had trouble since installing the new Shockwave updater, but it seems that they were running Tiger. Anyways, I did indeed update that a few days ago, but the program did not immediately start having problems after installing that. But that's the only change I can think of that I have made to the program recently.
Can somebody help? I love Safari--it's by far the best browser, so much faster than Firefox even. I don't want to quit using it!
Thanks!Yep---thanks iBod!
Date/Time: 2006-01-07 13:11:09 -0600
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Version: 1.3.1 (312.3.1)
PID: 428
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000020
Thread 0 Crashed:
0 libobjc.A.dylib 0x95e0b1ec objc_msgSend + 0xc
1 com.apple.Safari 0x0002e18c 0x1000 + 0x2d18c
2 com.apple.Foundation 0x965c19e4 -[NSArray makeObjectsPerformSelector:withObject:] + 0x108
3 com.apple.Safari 0x0002e014 0x1000 + 0x2d014
4 com.apple.Safari 0x0002de5c 0x1000 + 0x2ce5c
5 com.apple.Foundation 0x965c1aec nsnotecallback + 0xb0
6 com.apple.CoreFoundation 0x91bb24a8 __CFXNotificationPost + 0x1b4
7 com.apple.CoreFoundation 0x91bb6eb8 _CFXNotificationPostNotification + 0x340
8 com.apple.Foundation 0x965bf938 -[NSNotificationCenter postNotificationName:object:userInfo:] + 0x74
9 com.apple.AppKit 0x92f19c84 -[NSWindow _close] + 0x64
10 com.apple.AppKit 0x92f70c84 -[NSWindow close] + 0x28
11 com.apple.Safari 0x0002de00 0x1000 + 0x2ce00
12 com.apple.Safari 0x0002dd78 0x1000 + 0x2cd78
13 com.apple.AppKit 0x92f276fc -[NSApplication sendAction:to:from:] + 0x6c
14 com.apple.Safari 0x000209f4 0x1000 + 0x1f9f4
15 com.apple.AppKit 0x92f2e418 -[NSControl sendAction:to:] + 0x60
16 com.apple.AppKit 0x92f686f8 -[NSCell _sendActionFrom:] + 0x9c
17 com.apple.AppKit 0x92f08150 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 0x3fc
18 com.apple.AppKit 0x92f79314 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 0x234
19 com.apple.AppKit 0x92f3e4e8 -[NSControl mouseDown:] + 0x218
20 com.apple.AppKit 0x92fe4aac -[_NSThemeWidget mouseDown:] + 0x80
21 com.apple.AppKit 0x92eb25f4 -[NSWindow sendEvent:] + 0x10e4
22 com.apple.Safari 0x0001fbc8 0x1000 + 0x1ebc8
23 com.apple.AppKit 0x92ea4ca0 -[NSApplication sendEvent:] + 0xebc
24 com.apple.Safari 0x0001d4ac 0x1000 + 0x1c4ac
25 com.apple.AppKit 0x92ead0d0 -[NSApplication run] + 0x240
26 com.apple.AppKit 0x92f697bc NSApplicationMain + 0x1d0
27 com.apple.Safari 0x00007fc4 0x1000 + 0x6fc4
28 com.apple.Safari 0x000548ac 0x1000 + 0x538ac
Thread 1:
0 libSystem.B.dylib 0x951d58b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x951d5438 mach_msg + 0x38
2 com.apple.CoreFoundation 0x91b995e8 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x91b9dd74 CFRunLoopRunSpecific + 0x148
4 com.apple.Foundation 0x965c71b8 -[NSRunLoop runMode:beforeDate:] + 0xac
5 com.apple.Foundation 0x965dfdbc -[NSRunLoop run] + 0x4c
6 com.apple.WebKit 0x94ff2384 +[WebFileDatabase _syncLoop:] + 0xa8
7 com.apple.Foundation 0x96604510 forkThreadForFunction + 0x6c
8 libSystem.B.dylib 0x951f2990 pthreadbody + 0x28
Thread 2:
0 libSystem.B.dylib 0x951d58b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x951d5438 mach_msg + 0x38
2 com.apple.CoreFoundation 0x91b995e8 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x91b9dd74 CFRunLoopRunSpecific + 0x148
4 com.apple.Foundation 0x965c71b8 -[NSRunLoop runMode:beforeDate:] + 0xac
5 com.apple.Foundation 0x965dfdbc -[NSRunLoop run] + 0x4c
6 com.apple.Foundation 0x96632054 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 0x20c
7 com.apple.Foundation 0x96604510 forkThreadForFunction + 0x6c
8 libSystem.B.dylib 0x951f2990 pthreadbody + 0x28
Thread 3:
0 libSystem.B.dylib 0x951d946c select + 0xc
1 com.apple.Foundation 0x965bc9c4 _loadRunLoop + 0xd4
2 libSystem.B.dylib 0x951f2990 pthreadbody + 0x28
Thread 4:
0 libSystem.B.dylib 0x951d58b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x951d5438 mach_msg + 0x38
2 com.apple.CoreFoundation 0x91b995e8 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x91b9dd74 CFRunLoopRunSpecific + 0x148
4 com.apple.Foundation 0x965c71b8 -[NSRunLoop runMode:beforeDate:] + 0xac
5 com.apple.Foundation 0x965dfdbc -[NSRunLoop run] + 0x4c
6 com.apple.Foundation 0x96632594 +[NSURLCache _diskCacheSyncLoop:] + 0xa8
7 com.apple.Foundation 0x96604510 forkThreadForFunction + 0x6c
8 libSystem.B.dylib 0x951f2990 pthreadbody + 0x28
PPC Thread State:
srr0: 0x95e0b1ec srr1: 0x0000f030 vrsave: 0xfff00000
cr: 0x42002222 xer: 0x00000007 lr: 0x0002e18c ctr: 0x95e0b1e0
r0: 0x0002e178 r1: 0xbfffd9f0 r2: 0x05b67490 r3: 0x036c6861
r4: 0x95e64af0 r5: 0x95e3cf10 r6: 0x00000000 r7: 0x059ac8c0
r8: 0x00000000 r9: 0x00000044 r10: 0x95e0c1ac r11: 0x000ce1b4
r12: 0x00000000 r13: 0x00000000 r14: 0x00000100 r15: 0x00000000
r16: 0xa2e97d54 r17: 0xa2e97d54 r18: 0x00000000 r19: 0x00000000
r20: 0x0ba5e8b0 r21: 0xf71eda83 r22: 0x00000a40 r23: 0x003123e4
r24: 0x00000000 r25: 0x95e475ec r26: 0x00000000 r27: 0x0037bce0
r28: 0x00376110 r29: 0x000d603c r30: 0x00000001 r31: 0x965c18dc
Binary Images Description:
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0x92070000 - 0x92096fff com.apple.FindByContent 1.4 (1.2) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x920a9000 - 0x920dafff com.apple.securityinterface 1.0 (39) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x92109000 - 0x92121fff com.apple.WebServices 1.1.1 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x92131000 - 0x9214bfff com.apple.openscripting 1.2.1 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x92170000 - 0x92357fff com.apple.security 2.4 (179) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x92647000 - 0x926bafff com.apple.DesktopServices 1.2.5 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x927f0000 - 0x92827fff com.apple.CFNetwork 1.2.2 (7) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x92880000 - 0x92c05fff com.apple.HIToolbox 1.3.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x92d7c000 - 0x92d96fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92de0000 - 0x92e30fff com.apple.HIServices 1.4.1 (0.0.1d1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x92e70000 - 0x9336ffff com.apple.AppKit 6.3.9 (743.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93680000 - 0x93958fff com.apple.CoreGraphics 1.203.30 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x939d0000 - 0x939d4fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x93a50000 - 0x93a64fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x93a6a000 - 0x93a84fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x93aa0000 - 0x93b87fff com.apple.AddressBook.framework 1.1.2 (321) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x93f55000 - 0x93fa8fff com.apple.bom 1.2.5 (63.2) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x940c0000 - 0x940fcfff com.apple.LDAPFramework 1.3.4 (37.4.2) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x941cd000 - 0x94259fff com.apple.ink.framework 101.1.4 (55.12) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9438a000 - 0x94397fff com.apple.CommonPanels 1.2.1 (1.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x943a0000 - 0x943b3fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94580000 - 0x9458cfff com.apple.help 1.0.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x94596000 - 0x945a5fff libPSRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
0x945b0000 - 0x945b9fff libz.1.dylib /usr/lib/libz.1.dylib
0x94650000 - 0x946affff com.apple.SearchKit 1.0.2 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x946ed000 - 0x946fdfff com.apple.speech.recognition.framework 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x94720000 - 0x94721fff com.apple.securityfoundation 1.0 (6) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94c40000 - 0x94c4ffff com.apple.DSObjCWrappers.Framework 1.0 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94c57000 - 0x94cdffff com.apple.CoreServices.OSServices 3.0.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x94d34000 - 0x94dedfff com.apple.QD 3.4.70 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x94f5f000 - 0x94fadfff com.apple.print.framework.Print 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x94fe0000 - 0x95077fff com.apple.WebKit 312.5.2 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x951ce000 - 0x9531dfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x95373000 - 0x953e6fff com.apple.NavigationServices 3.3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9542e000 - 0x95490fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x954c0000 - 0x95ac6fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x95b20000 - 0x95df0fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x95e0a000 - 0x95e79fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x95f00000 - 0x95f20fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x96028000 - 0x960f0fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
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0x968d0000 - 0x969b2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x96aa0000 - 0x96acefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96ade000 - 0x96af9fff com.apple.SystemConfiguration 1.7.1 (???) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x96b50000 - 0x96bdffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x96c00000 - 0x96c38fff com.apple.LaunchServices 10.3.5 (98.4) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x96c4c000 - 0x96c84fff com.apple.AE 1.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x96cb0000 - 0x96d9efff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x96de0000 - 0x96df0fff com.apple.vecLib 3.0.3 (vecLib 3.0.3) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96ee0000 - 0x96ee8fff libbsm.dylib /usr/lib/libbsm.dylib
0x97280000 - 0x972cbfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x97345000 - 0x973aefff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x973e0000 - 0x976cbfff com.apple.WebCore 315.10.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore -
I have missing plug-ins in Mainstage 2.2.2...
"S-comp "Tremolo of type Stereo 5.1" and other plug-ins are reported missing: "they are not in your system" says a window that opens when I start the program. Where are they? Was the program not fully downloaded? I have not erased them!
When I bought Logic/Mainstage I had problems dowloading the program. In fact, I only recently noticed that were also some sounds missing. I used "download additional content" and that solved part of the problem; however, I get this report of a long list of plug-ins missing. What gives?
Thank you in advance
MGV-MexSome 3rd party AudioUnits?
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Slow boot, blue screen, red face
I will make this as short as possible. Today when I turned on my old G5 Power Mac, I thought it was broken. I got the blue screen, and then nothing. I was in the process of hooking it up to my laptop for the Target Disk Mode when I noticed that it had now fully booted.
Here is what I did yesterday:
First, I updated my system, with everything Apple said. I do not remember what all of them were, but there were three updates, and it took a couple hours. After that, when I had a restart message, it was very slow, and I eventually manuaaly turned off the computer and restarted. I also then dowloaded a program from version tracker called "encrypt this", or something like that. When I tried to encrypt a folder, twice, the computer "timed out."
Now it takes a long time to boot (several minutes), but once it is going, I notice no problem with performance. It is not slow at all. Also, I put the dowloaded program in the trash bin, and emptied it, but it is stil very slow to boot. Any thoughts on the problem or solution would be appreciated.I reinstalled Leopard this evening, and then reloaded everything from Time Machine. Considering the long time the computer took to reboot, I doubt the problem has been solved. Still, I have a new problem from the install. It is now asking for a password, and will not let me in. I have never been asked for a password before, even when I installed Leopard the first time in September. I used the password that I use for Apple (I have two, and I used them both), but each time the little window jiggles and goes back to the password screen. I have no idea what that password might be, and no idea how to learn it since I cannot get the computer up. How can I do this?
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Problems with installing Dataviz Documents to go on my touch ipod
I am having problems installing the program. Everything goes well till the end, when I get the message "sync successful" (or similar) but when I go to my ipod the only new thing I see is a symbol for the apple store, but I see no symbol/button for Dataviz Documents To go.
I upgraded my Ipod version to 3.0, I restored the ipod, I deleted andre-dowloaded the program several times, I restarted the computer and the ipod... but to no avail... I am not a heavy ipod user, this is the first time I try to install an application, I feel like I am missing something very simple (or I am in big trouble!). I checked with Dataviz and their support website is very rudimentary. I could no see any solution.
Anybody any suggestions for the unsophisticated Ipod user? It will be greatly appreciated, as I want to do word processing during my vacations and this will allow me to leave my laptop at home!FYI - this is the iPhone discussions area.
Have you tried downloading the app with iTunes on your computer, followed by selecting Sync Applications under the Applications tab for your iPod's sync preferences with iTunes? The options below include all applications, or selected applications. If you choose all applications, all applications downloaded via the app store with iTunes on your computer will be installed on your iPod when syncing your iPod with iTunes.
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