Re: Downgrade from Creative Cloud complete plan - annual to Creative Cloud plan for Photoshop customers

Hi Bev,
Since I am downgraded successfully to Photographers Program, each day I get this message when starting up Photoshop for the first time, counting the remaining days down. My internet connection is working, so what is wrong here? How can I get rid of this message, what should I do that the membership is regarded is OK?
Regards,
Andreas

Hi Andreas
If you sign out of the Photoshop app (Help>Sign out), close it, relaunch and sign in again with your Adobe ID this will associate your ID with the new membership.
Please get back to me if you still have issues.
Kind regards
Bev

Similar Messages

  • Downgrade from Creative Cloud complete plan - annual to Creative Cloud plan for Photoshop customers

    How do I downgrade from the Creative Cloud complete plan to theannual to Creative Cloud plan for Photoshop customers

    Hi Bev
    All sorted. Many thanks for your help.
    Karen
    Date: Wed, 18 Sep 2013 06:10:40 -0700
    From: [email protected]
    To:
    Subject: https://forums.adobe.com/Adobe Creative Cloud Downgrade from Creative Cloud complete plan — annual to Creative Cloud plan for Photoshop customers
        Re: Downgrade from Creative Cloud complete plan — annual to Creative Cloud plan for Photoshop customers
        created by Beverley Gray in Adobe Creative Cloud - View the full discussion
    Hi Karen
    I've cancelled your complete membership so you can sign up for the new program: https://creative.adobe.com/#plans/offer/photoshop+lightroom
    Thanks
    Bev
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5692393#5692393
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5692393#5692393
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5692393#5692393. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Installed Creative Cloud plan for Photoshop customers but Photoshop CC reverting to trial

    I've recently joined the 'Creative Cloud Plan for Photoshop Customers' & installation was fine. Photoshop CC has updated to the latest version too. However, quite often, when opening Photoshop CC I get a box open up with 'Photoshop CC Trial' stating I have 00 days remaining. I click on 'licence this software', sign in with my details & all is OK until it happens again.
    I found this help page: http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html but it doesn't seem relevant - there is an option to 'deactivate' under help with Photoshop CC.
    Doesn't happen every time I open Photoshop CC but is rather frustrating. Any ideas?

    Hello Les_Cornwell
    Here is a help doc that might help your issue. http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applications-repeatedly.htm l
    I would suggest to update your Creative Cloud applicaiton manager and to delete the OPM.DB file outlined int his doc http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html and then log in to the Creative Cloud app manager.
    Here is a link to the latest Creative Cloud application manager if you have not updated yet. https://creative.adobe.com/products/creative-cloud
    Make sure that you are ruing the software as an administrator on your computer.
    If you find that this resolves your issue or was helpful, could you please take a moment to come back to this discussion and mark the post as helpful. Doing so greatly benefits your fellow users
    Let me know if you are still having problems
    Thanks
    Scott

  • I purchased the Adobe Creative Complete Plan for Annual Prepaid, and the Check Out just wouldn't proceed. It is still loading after click the confirm button. Dear adobe staff, please assist urgently.

    I purchased the Adobe Creative Complete Plan for Annual Prepaid, and the Check Out just wouldn't proceed. It is still loading after click the confirm button. Dear adobe staff, please assist urgently.

    I am having a similar problem. I am using Chrome and tried on Mac and on PC but the same. Its not completing my order and on PC saying:
    We were unable to process your payment please contact our customer support.......... etc
    But strangely its giving a confirmation button again. It gave me this error upon reconfirmation:
    PMT_000011 : adbehme, en_IE, There is money to authorize, But no Aurthorize delegated were applicable, 12834289525

  • Can I downgrade from Adobe CC Complete to Adobe CC Photoshop and Lightroom? I don't need the other CC apps at the moment. Will there be a penalty?

    Can I downgrade from Adobe CC complete to Adobe CC Photoshop and Lightroom? I don't need the other CC apps at the moment. Will there be a penalty?

    Moving this discussion to the Adobe Creative Cloud forum.
    LarryLilac please contact our support team directly at Contact Customer Care if you wish to modify your annual plan.  If you are on a month to month plan then you can cancel your current membership at any time.  You can find more details at Cancel your membership or subscription | Creative Cloud.

  • Lightroom 5 upgrade refundable if I subscribe to the Creative Cloud offer for Photoshop &

    I recently upgraded to Lightroom 5 and then found out about the Creative Cloud offer for Photoshop &Lightroom for $9.99/month. Would I be eligible for a refund  for my LR5 upgrade if I took up the 12 month subscription?

    Paulus.D wrote:
    Any idea how I can ask them directly about this possibility?
    Sent from my iPhone
    Phone them or go to the online chat.  Search adobe.com for the links and numbers for your country. 

  • I have just joined creative cloud just for Photoshop but it will not download?

    I have just joined creative cloud just for Photoshop but it will not download?

    We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
    Mylenium

  • Hello there. please help me. I thought I have made another plan for photoshop upgrading it for a lig

    hello there. please help me. I thought I have made another plan for photoshop upgrading it for a lightroom package for  22, 00 reals past year and indeed I was able to download the new package.  and that the previous subscription I had for only photoshop would be automatic canceled. but looks like I have been paying for both, as get 2 receipts in my mailbox every month. one for $19,00 and another from a company called  Digital River do Brasil Ltda, um revendedor de comércio eletrônico aprovado pela Adobe.. can please put me on the right track on this one? thanks val

    If it is not accepting another payment method then contact iTunes support here:
    https://getsupport.apple.com/Issues.action

  • HELP! i currently am signed up for the month to month plan for Photoshop...

    Hi, i currently am signed up for the month to month plan for Photoshop.. there has veen no problem in my payments etc until now when i open up photoshop its tells me to Renew my Subscription, and that my computer cannot connect to adobe server even though im connected to the internet.. the payment for this month has already cleared my bank!? Any Ideas whats wrong???

    When you sign in to https://creative.adobe.com and check your account info (click the upper right), does it say you're still active? Sounds like something got borked in the CC app and/or PS CC.

  • I've just installed CS6 creative suite mainly for photoshop CS6. It comes with camera raw 7.0.something, but need something newer to use my canon 6d. When I download camera raw 8.5 and install the raw converter doesnt work anymore, wont even open or isnt

    I've just installed CS6 creative suite mainly for photoshop CS6. It comes with camera raw 7.0.something, but need something newer to use my canon 6d. When I download camera raw 8.5 and install the raw converter doesnt work anymore, wont even open or isnt available anymore in the plugin list. Tried to reinstall everything for a few times, but nothing helps.

    When I search for updates the raw converter doesnt get update automaticly. Frustrating, is costing me the whole morning.

  • Cloud package for Photoshop and Lightroom

    If I purchase the cloud package for Photoshop and Lightroom . Will I be able to continue using my previous version of Lightroom on the same computer?  I would like to have access to both the my previous one and new cloud Lightroom on one computer.  What happen to my Lightroom installed on my computer?

    HI LIsa,
    Yes you will be able to use the previous version on your computer. You can run both versions on the same machine. The previous version should not be affected
    Thanks
    Scott

  • Upgrading from Photography to Complete Plan

    Hi, I currently am subscribed to the Photography Plan and was considering just moving to the complete plan. Since I'm commited to the Photo Plan through December, I was wondering if it was possible to migrate to the complete instead. In other words, is it possible to pay $49.99 for everything and no longer be billed the $9.99 for the Photo Plan?

    Hi BrianMor,
    Welcome to the community!
    As you want to switch/upgrade the plan so please refer to the below mentioned link under "Upgrade single-app memberships to a full Creative Cloud memberships"
    http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
    You can also contact our Customer Support
    http://www.adobe.com/support/download-install/supportinfo/
    Let us know if it helps,
    Thanks!
    Gurleen Kaur

  • Possibility to downgrade from team to individual plan without cancellation?

    Hi!
    I'm from Ukraine and individual plan is not yet available for my country. While it is not, I plan to use team version.
    Question is: When individual plan will be available for Ukraine, would it be easy/possible to downgrade to individual plan (without cancellation or some other major changes to subscription)?
    P.S. Also, it is still not clear why plan is not yet available, and no information why. Without no information why it is not available, it looks much like a kind of discrimination - large number of countries should over-pay for team versions instead of individual for no reason. Waiting for availability for my country, or at least good explanation.

    Hi Tom,
    I'm not sure why the team option was made available before individual. It may be related to the individual memberships being sold through the Adobe website versus team being sold through resellers. Its not possible to downgrade without cancellation, so you might want to wait for individual to become available.
    -Dave

  • Creative Cloud required for photoshop?

    Is adobe creative cloud required for downloading photoshop?

    Yes, for Photoshop CC - Cloud Plans https://creative.adobe.com/plans
    No, if you want to use 3 year old Creative Suite 6

  • Photoshop Creative Cloud = license for Photoshop CS6 ?

    Hello,
    Can I get a free license number for Photoshop CS6 when I am a Photoshop Creative Cloud subscriber ?
    Because I need CS6 to work under OSX 10.6.8
    Thank you,
    Philippe

    Download previous versions of Adobe Creative applications
    Note that those instructions say to click on a link called "More Information". It may instead read "View Tutorials". Click that link anyway. The end result is the same.

Maybe you are looking for

  • Add New Line item while creating a new PO in ME21N

    Hi All, I have a requirement to add a new line item when user is pressing enter on the Line item 1 based on some condition. I am using the BADI 'ME_PROCESS_PO_CUST' and Method is 'PROCESS_ITEM'. I have tried lots of options and also look for method '

  • Cannot use HPM2727nf to scan on Windows 7 64 bit

    Running Windows 7 64 bit. Have the HP Universal Driver for 64 bit installed. computer prints fine but whenever I try to scan a document it says "no scanner was detected"  but it is an all in one printer and it has a scan function. I have tried using

  • Created column not showing in the Document Library View for a Custom Content Type based on Document

    We have a custom content type based of Document Content Type. The OOTB "Created" column does not show up in the view as well as in the Site Settings -> Columns. But it shows up in the Display Form and Edit Form of the Item at the bottom "Created at "

  • Pass image name and path to flash from html

    Hello Flash Forum, I would like to use Flash to display a larger image in an HTML page that opens on top of a window with thumbnail images. The thumbnail page will be a php page. If the user clicks the thumbnail, I would like to open a swf that dipla

  • Solaris 10 Problem with Intel board network interface

    I've just installed Solaris 10 on my Intel board with integrated fast ethernet interface. Installation went smoothly, except for the networking. I've already followed the guide on this link http://solaris-x86.org/documents/tutorials/network.mhtml. Th