Re download a song
I purchased a song, which is missing from my back up. How do I get this song back? I went to re-down load it and i-tunes says "purchased"with no other option that includes me getting this song back on my computer. What do I do?
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the iTunes Store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
Similar Messages
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Unable to download new songs from iTunes
I have iTunes 7.6.2 and when I plug in my iPod I get 'syncing' then 'its ok to disconnect' message and I'm unable to download new songs I just bought. I tried this on 2 computers and the same results. One is running XP Pro SP1 and one is running Vista SP1 and the same issue with both pc's.
Any suggestions?iOS 6 (which runs on the iPhone 5) requires iTunes 10.7, which requires OS X 10.6.8 or higher.
Upgrade OS X on your Mac. -
i downloaded 3 songs to my pc and sync'd my ipod and the songs do not tranfer. is this related to not having the proper itunes version vs ios? I cannot get the songs to sync, but I can move other songs to different playlists and they sync fine...any ideas what's wrong?
Hi Dennis!
I have a couple of steps for you to try in order to get those songs transferred to your iPod touch. First, make sure all of your software is updated with the latest versions. If the songs were downloaded from iTunes, you will also want to delete the songs from your library and then download them again from the list of past purchases on your iTunes account. An article about doing that can be found here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you try a sync after those two steps and are still seeing the issue, then I would like you to try syncing the iPod by setting it to manually manage. An article outlining more information on manually managing your iPod sync can be found here:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
If you are still having issues after that, I have another article that can outline some other reasons why your songs may not transfer to your iPod, and it can be found here:
Some songs in iTunes won't copy to iPod
http://support.apple.com/kb/TS1420
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
I bought a song on iTunes and it started downloading but then about half way through it seemed to stop downloading so I pressed the square stop button in he middle of the downloading circle so that I could try and restart the download. But when I went back to iTunes, instead of having the cloud and the arrow to let me download the song from the cloud next to it, it said "Play" as if I had already downloaded the song. So I went back to my music library to try and find the song but it's not there and iTunes isn't letting me download it cause it says I already have it. Please help.
http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/
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I have 6000 songs in itunes (in my Ipod and old laptop).
I was able to download the songs I purchased directly from itunes to my new laptop but the 5000 songs I loaded into itunes from my old laptop using my own CD's won't transfer... or I don't know how.
When I plug in my Ipod to my new laptop, I get a message that says the Ipod library is linked to my old laptop and the library can only be linked to one computer at a time.
Any ideas how to resolve this situation?Copy them from your old computer, or your backuo copy of your old computer. to your new one.
The music sync is one way - computer to ipod. the exception is itunes purchases. -
After downloading a song a little over a month ago I haven't been able to play any of my other songs, why? Please help!
Here is what you can try,
Hold both the power and home buttons until the device powers off, may take 10sec. Let go of both as soon as screen goes black.
Open itunes on your computer and plug in your cable to the computer but NOT the phone.
Once itunes is open hold down the home button on phone and plug in cable and continue holding home button until you see the connect to iTunes logo on screen. iTunes will give a msg that a device has been detected in recovery mode. Now select restore and do not disconnect until you see your device in iTunes again.
Set the device up as NEW and see if the issue is still there. -
Could someone please advise on my current problem? Apparantly I can no longer download tones to my phone or account to be used as such since the tones are being downloaded as songs that cannot be transferred or placed in the tones area for the phone or in iTunes. Prior to the last update, this was always an option. I have also noticed that the Ringtones and Alert Tones are not showing up in my recent purchases as well to allow for me to place them back on my phone and there for require for them to be purchased again... Any help would be greatly appreciated!
I've discovered that all tones purchased will be downloaded as ringtones, BUT they can be utilized as tones and assigned as alert tones on the iPhone...
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My iPod wont allow me to download certain songs and apps, why not?
I have tried to download certain songs and apps on my iPod touch, but for some reason where it say 'install' the button can't be pressed, I can download other apps and songs but its just songs and apps here and there. For songs as well, I can have them on my iTunes but not on the iPod, I don't understand!
Is the "Restrictions" feature enabled? You can prevent downloading explicit songs and apps with that feature. Check that and then try again.
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Why is it that whenever I download a song from itunes that a small grey button appears next to the song (apparently this is the download progress) but whenever I hit it to resume, the song disappears. I am getting annoyed with having to copy the songs manually onto my phone. Thanks for anyones help. Cheers
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I messed up and deleted a few songs by mistake. When I go to the "purchases" option it only lists apps and books that have been downloaded, but music is not an option to see what was downloaded previously. Anyone know how I can re-download the songs ?
Thanks for any help! I am using the most recent version of iTunes.I have been having the same problem.. and yes, I am in the US. I have tried reinsatllin gitunes several time and that doesn't work either
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I downloaded a song from itunes and it says my computer is not authorized to play it, to authorized enter your apple id and password so I did, then it said that this computer was already authorized, but it still won"t let me play the song! What do I do?
Apparently not!! I am NOT happy about it either! I had always bought my mp3's from walmart.com (until they quit doing it) & ANY time I had a problem, they had it corrected in less than 5 minutes! Apple is a large enough company, that they should have an EASY to find support system. Having to post on here, WAITING for someone who MIGHT know how to fix it, is aggrevating!! I WILL NOT BE BUYING ANY MORE MUSIC FROM ITUNES & WILL BE GOING TO ANYTHING OTHER THAN AN APPLE PRODUCT!
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Okay, so when I got my Iphone I went to go put music on it from my desktop. I finally got all of the music I wanted off of the desktop on to my Iphone. Then when I went to download a song that I had just bought from Itunes a little pop up came on the screen asking to erase my music that I had on my phone currently to download this one song. Well I had to so I could download the song onto my phone. So, after I had got the song downloaded I went back over to my desktop to redownload all of the other songs onto my phone. My question is, How are you supposed to download songs off of one computer with out erasing all of the other songs on your phone? I would really like to know because I want to download more songs onto my phone from my dad's desktop and I don't want to go through the hassle of having to redownload those of the songs all over again and risk losing all of the songs I will possibly have on my phone later.
katenater wrote:
Thank you now how do I get the songs on to the flash drive?
Insert the flash drive into the other computer, and open it so it looks like a window. Highlight the songs you want in his iTunes, and drag them into that window.
That will cause them to copy onto the flash drive, and will not affect his library.
If you normally run iTunes in full-screen mode, make it smaller so that you can do the drag.
Then insert the flash drive into your computer. Find your Automatically Add to iTunes folder (it is inside the iTunes media folder) and drag the songs into it. -
When I type in my apple ID password to download a song it says it needs additional information so I clicked ok. And then it asked me two security questions that I don't remember the answers to. What do I do? I'm so frustrated
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
I bought a song in ITUNES and had problem downloading it. I contacted support and they downloaded the song for me. Now when I try to play the song, I get a message saying my computer isn't authorized to play it. I try reauthorizing but that doesn't work, just keep getting the same message. Can anyone help?
Hello
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Best of luck,
Mario -
I paid for and tried to download a song from itunes but the song won't dowload! When I got to store and click on available downloads it looks like it's downloading but I keep getting a message that the file is corrupt.
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
I am trying to download a song from itunes to my mac. I have done this hundreds of times but every time i do this now it doesnt work...can anyone suggest what the problem could be?
You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
(95884)
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