Re-downloading Adobe CreatePDF Basic

I recently purchased Adobe CreatePDF Basic. Unfortunately, my old computer crased days after downloading the program. I have been trying to download this program to the new computer and although it shows that I have purchased the program it will not allow me to download it.
Is there something that I can do... I was only able to use this program for a couple of weeks and really am upset that I paid $97.00 for something that I now am unable to use.

Deletion, no.
Combination of up to 10, I believe so.

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Adobe CreatePDF Basic version - deleting pages in PDF and combining PDF files

Does the Adobe CreatePDF Basic version allow for pages to be deleted in a PDF file and for PDF files to be combined? Thanks.

Deletion, no.
Combination of up to 10, I believe so.

Having difficulty downloading Adobe CreatePDF

having difficulty downloading Adobe CreatePDF

Hi Larry,
Adobe CreatePDF is a web-based service. You can access it by visiting http://createpdf.acrobat.com/signin.html and entering your Adobe ID and password. Alternatively, you can access the CreatePDF service from the Tools Pane in Adobe Reader.
Please let us know if you have any questions!
-David

Trying to download Adobe CreatePDF Desktop

It just keeps spinning. How do I go about reinstalling? I need this ASAP. This is ridiculous.

Print To PDF Setup
The Adobe CreatePDF Desktop Printer lets you convert any file (in a printable format) to PDF by printing it from an application on your desktop. The resulting file is saved automatically to your Adobe CreatePDF account, and you receive an email when conversion is complete. The desktop printer functionality is available for Windows XP, Windows Vista, and Windows 7. You don’t need any special hardware to print to Adobe CreatePDF Desktop Printer.
To print to the Adobe CreatePDF printer, first install and configure the Adobe CreatePDF Desktop printer. Then, open a file in its native application and choose the print function. Select the Adobe CreatePDF Desktop Printer from the printer list, choose the appropriate print settings, and then print the file. Adobe CreatePDF Desktop Printer converts the file to PDF, and then stores the PDF file in your Acrobat.com account.
Install Adobe CreatePDF Desktop Printer
In Adobe CreatePDF, click Print To PDF Setup.
Click Download Installer.
Double-click the AdobeCreatePDFDesktopPrinterSetup.exe file you downloaded and follow the prompts to install Adobe CreatePDF Desktop Printer.
Note: You need administrator rights to install the Adobe CreatePDF Desktop Printer.

Would like to download Adobe Create PDF Basic which I purchased 2/7/13.

I want to download Adobe Create PDF Basic to my windows 8 computer. I purchased it on 2/7/13 for $97.75 for another computer with Vista or windowss 7. HOW DO I DO THIS?

There's nothing to download. Just start using it!
For example, log in to http://createpdf.adobe.com/
or click TOOLS in Adobe Reader XI.
(There is an extra printer driver you can download and use, but it isn't needed for Word documents and such).

Cannot Download Adobe Muse CC with Creative Cloud App

I have tried several times to download Adobe Muse CC with my Creative Cloud app. No big problems with all the other programs I've downloaded but cannot get Muse downloaded.
I keep getting Exit Code 7. There are 3 errors with exit codes of 1612 and 255 and do not see an error code for the third error.
I was trying to paste the Summary of Errors here but will not let me paste anything.
Basically the download fails and is always looking for Nero.Express.msi for some odd reason, or at least odd to me.
I tried downloading also from a direct link for the latest version of Muse and it also failed to install.
I keep reading about uninstalling and reinstalling Adobe Air, WHY???
Any help here? Not sure why I was able to download numerous other programs and cannot get this one.
Thanks.

Hi wynter32466,
Which OS are you using?
Regards,
Romit Sinha

HELP! Error message when downloading Adobe Photoshop free trial...

Whenever I try to download Adobe Photoshop CS4 free trial, I get an error message which is: "You can't open this application because it is not supported on this architecture". This happens after the setup bit, when I try to actually open the application. I'm running OSX 10.5.8. I'm a new mac user so all of this is a bit confusing! I did have Adobe Photoshop CS (not CS4) but removed that because I thought it might be clashing. Still no luck. I updated my mac, too. Is there something else I should be doing or should know about?
Help!!
Thanks,
O.F.

Are you sure you got rid of all of Adobe's stuff? Check in /Library/Application Support/ and /Users/username/Library/Application Support/ for Adobe folders and stuff. Delete those and restart.
Once you figure this out, see:
Switching from Windows to Mac OS X,
Basic Tutorials on using a Mac,
Mac 101: Mac Essentials,
Anatomy of a Mac,
MacFixIt Tutorials,
MacTips, and
Switching to the Mac: The Missing Manual, Leopard Edition.
Additionally, *Texas Mac Man* recommends:
Quick Assist.
Welcome to the Switch To A Mac Guides,
Take Control E-books, and
A guide for switching to a Mac.

Font licensing and EULA: Adobe Type Basics OpenType Edition

Hi all,
I'm not necesarilly working with graphic design daily. However, I may have to replicate a design for a publication that uses Adobe Garamond Pro, which is why I got interested in Adobe - Fonts : Adobe Type Basics OpenType Edition.
However, before I shell out the cash, I'd like to ask a few questions about related EULA's and font licensing issues - as the last thing I want to do is buy something, and then end up sued/financially destroyed/imprisoned anyways. (which is why I prefer with open fonts & software - at least no worries about prison, in case of misunderstanding the legalese)
So, here are the questions:
I am a Linux user, and I primarily intent to use the fonts with xelatex. On the download page, there are two options: "Win" and "Mac". Which one should I choose? Related question: Adobe Forums: Install a Mac font on a PC:Windows can use OpenType, Windows Type1 and Windows TrueType fonts. Windows cannot directly read Mac TrueType or Mac Type1 fonts.
Macintosh can use OpenType, Mac Type1, Mac TrueType, and Win TrueType. Adobe products can read some Windows Type 1 fonts if installed in the correct folder.
Versions - possibly unrelated, but I've found this old comment from 2003 for 'Adobe Type Basics 5.0 Mlp (CD-ROM)':Unfortunately, this product includes fonts in the older PostScript "Type 1" font format instead of the newer OpenType format. Adobe sells an OpenType edition of Adobe Type Basics, but this is a download-only product. I wish Adobe would sell the OpenType Edition on CD.... so just to make sure: I would definitely download the OpenType if I buy from the above Adobe - Fonts : Adobe Type Basics OpenType Edition link, right?
Re-download - the Adobe Type Basics page doesn't mention the file format of the download, nor its size. With bought fonts, I'd consider installing whatever I need for as long as project lasts, then deleting everything from my computer, since I don't like proprietary stuff sitting on it. Thus, I'd be interested in re-donwloading the Adobe Type Basics package. So is this package a zip file or similar, if so - how big is it? Can I download the file multiple times after purchase? Is the number of times I can redownload limited?
I may have to do (in a role of page layouter for an academic institution) a document for a relatively big academic publisher (Springer); and I have little idea about how font licensing works there. Let's say I prepare a PDF which uses Adobe Garamond Pro, and embeds that font. Is it legal for me to just send that document to the publisher for printing, if I had purchased the Basics OpenType edition? I'm worried because I found in Adobe Forums: Install a Mac font on a PC:As I understand it, print service providers are required by the font EULA to own the font even though the customer provides it.
I suggest you ask your customer to purchase the modern OpenType versions of the fonts. ... but then, Springer are "publishers", not "printers"? How worried should I be about this? Should I ask for confirmation in writing from them, that they own the particular embedded font? Then again, since in this case I'd be working for an academic institution as page layouter, should the academic institution also buy the font? If the academic institution already owns the font, am I legally obliged to own it as a page layouter (even if I'd use that font on the institutions computers with licensed fonts on them)? I'm pretty sure I'd be legally obliged to own it if I intend to prepare the layout on my own computer, is that correct?
The download page mentions for "End User License": 5 computers. Say I install one Adobe Garamond Pro on one computer, use it there for the duration of a project, and then delete it from the computer. Is this computer then still counted towards the number of seats?
Occasionally, I have my personal notes and such typeset in Latex, and here I send them to a printer (as in, "print service provider") to print 2-3 copies in softcover for personal use. As far as I understand it, this does not represent a "published" book (and so there isn't a "publisher" institution as in the Springer example above). So, in this case, again the same situation: let's say I prepare a PDF which uses Adobe Garamond Pro, and embeds that font. Is it legal for me to just send that document to the print house for printing, if I had purchased the Basics OpenType edition? How worried should I be about this?
Other neat related links I found:
Adobe Forums: Font EULA Question Re: Selling Logos;
Adobe Forums: font liscensing: upgrading from print to digital ...
Well, I believe this is all I have for asking (for now) - thanks in advance for any answers!

I am a Linux user, and I primarily intent to use the fonts with xelatex. On the download page, there are two options: "Win" and "Mac". Which one should I choose?
Related question: Adobe Forums: Install a Mac font on a PC:Windows can use OpenType, Windows Type1 and Windows TrueType fonts. Windows cannot directly read Mac TrueType or Mac Type1 fonts.
Macintosh can use OpenType, Mac Type1, Mac TrueType, and Win TrueType. Adobe products can read some Windows Type 1 fonts if installed in the correct folder.
If you want Adobe Type Basics OpenType edition, then the fonts support multiple platforms. OpenType fonts work on Mac, Win and Linux systems.
Versions - possibly unrelated, but I've found this old comment from 2003 for 'Adobe Type Basics 5.0 Mlp (CD-ROM)':Unfortunately, this product includes fonts in the older PostScript "Type 1" font format instead of the newer OpenType format. Adobe sells an OpenType edition of Adobe Type Basics, but this is a download-only product. I wish Adobe would sell the OpenType Edition on CD.... so just to make sure: I would definitely download the OpenType if I buy from the above Adobe - Fonts : Adobe Type Basics OpenType Edition link, right?
Yes, the Adobe Type Basics Open Type Edition would provide you with OpenType versions of the fonts. Sorry that we don’t offer all the different fonts, font families and variations on CD-ROM, but it would be cost-prohibitive to make all those versions, and font software is relatively small compared to application software. That said, Our font EULA (End User License Agreement) which can be found at: http://www.adobe.com/type/browser/legal/pdfs/wf_EULA071111/EULA5seat_USEnglish07.11.11.htm l states: “2.5 Backup Copy. You may make a reasonable number of backup copies of the Software, provided your backup copies are not installed or used for other than archival purposes.” So you can make your own CD-ROM.
Re-download - the Adobe Type Basics page doesn't mention the file format of the download, nor its size. With bought fonts, I'd consider installing whatever I need for as long as project lasts, then deleting everything from my computer, since I don't like proprietary stuff sitting on it. Thus, I'd be interested in re-donwloading the Adobe Type Basics package. So is this package a zip file or similar, if so - how big is it? Can I download the file multiple times after purchase? Is the number of times I can redownload limited?
The file format is OpenType (CFF). I would recommend making a backup copy of these fonts if you don’t want to keep them on your system. Our Electronic Software Download service is not meant to be used for storage.
I may have to do (in a role of page layouter for an academic institution) a document for a relatively big academic publisher (Springer); and I have little idea about how font licensing works there. Let's say I prepare a PDF which uses Adobe Garamond Pro, and embeds that font. Is it legal for me to just send that document to the publisher for printing, if I had purchased the Basics OpenType edition? I'm worried because I found in Adobe Forums: Install a Mac font on a PC:As I understand it, print service providers are required by the font EULA to own the font even though the customer provides it.
I suggest you ask your customer to purchase the modern OpenType versions of the fonts. ... but then, Springer are "publishers", not "printers"? How worried should I be about this? Should I ask for confirmation in writing from them, that they own the particular embedded font? Then again, since in this case I'd be working for an academic institution as page layouter, should the academic institution also buy the font? If the academic institution already owns the font, am I legally obliged to own it as a page layouter (even if I'd use that font on the institutions computers with licensed fonts on them)? I'm pretty sure I'd be legally obliged to own it if I intend to prepare the layout on my own computer, is that correct?
Wow! Lots of questions here. First of all, publishers publish. Printing is just one form of publishing. Embedding information for Adobe fonts can be found at the following:
http://www.adobe.com/type/browser/legal/additional_licenses.html
http://www.adobe.com/type/browser/info/embedding.html
If you send a file to a print service provider and send a copy of the font along as well, then the printer needs to own a valid copy themselves. If you send the print service provider a PDF version of the file, then you can embed the font in the PDF (but you would not send the a raw version of the font). In this case, the printer doesn’t need the font, because it is embedded in the document.
The download page mentions for "End User License": 5 computers. Say I install one Adobe Garamond Pro on one computer, use it there for the duration of a project, and then delete it from the computer. Is this computer then still counted towards the number of seats?
If you buy a license for Adobe Garamond Pro, you have up to 5 seats. So, it can be installed on a maximum of five computers at your company. It is that simple to be in compliance. If you were to obtain Adobe Garamond Pro by purchasing Adobe Type Basics OpenType Edition, then you can install the entire set on up to five computers at your company. You are licensing the set, and the fonts cannot be split up and used across multiple users at your company.
Occasionally, I have my personal notes and such typeset in Latex, and here I send them to a printer (as in, "print service provider") to print 2-3 copies in softcover for personal use. As far as I understand it, this does not represent a "published" book (and so there isn't a "publisher" institution as in the Springer example above). So, in this case, again the same situation: let's say I prepare a PDF which uses Adobe Garamond Pro, and embeds that font. Is it legal for me to just send that document to the print house for printing, if I had purchased the Basics OpenType edition? How worried should I be about this?
Yes. It is legal to send the document to a print service provider with the font embedded in PDF. You are printing a document, and your interpretation of what it means to “publish” or be a “publisher” is not relevant. The words don’t even appear in our EULA.

Unable to use Adobe CreatePDF Desktop Printer

I want to convert a web page (html) to a PDF document. When I tried to do this using my Adobe PDF Pack, I received a message indicating that I would have to do it using the Adobe CreatePDF Desktop Printer. So, I downloaded and installed the Adobe CreatePDF Desktop Printer as directed.   I went to the web page and printed the document to the Adobe CreatePDF Desktop Printer, as directed in the instructions. I received the following error message: Could not open the file. Access is denied.
What do I do now?

I get exactly the same result. It doesn't work. Please note that I am
trying to SAVE the web page as a PDF file. That is, I am trying to convert
a web page (html) to a PDF document.   I am not trying to print it. I want
a copy of the PDF version of the web page to save on my computer.
In any event, printing it does not work.   I get the same error message I
indicated in my first missive. And, yes, my printer is working just fine.
Please: tell me how to use the
<http://forums.adobe.com/message/5836668#5836668> Adobe CreatePDF Desktop
Printer to convert a web page to a PDF document. When I try to do that,
using my Adobe PDF pack, I get this message:
"Adirondack-Wildfl ... ng-Shrub-List.html" is in a format not supported for
conversion to PDF.
You can save the file to one of the supported formats or use the PDF printer
for Windows to convert the file. For a list of supported file formats
<https://createpdf.acrobat.com/redir/cpdf_cpdf_supported> click here"
When I clicked on the link, I received these instructions:
<http://helpx.adobe.com/acrobat-com/kb/using-pdfpack.html#main_Convert_a_fil
e_to_PDF>
http://helpx.adobe.com/acrobat-com/kb/using-pdfpack.html#main_Convert_a_file
toPDF   This page included the following:
"To convert a file type not listed above, use
<http://helpx.adobe.com/acrobat-com/kb/using-pdfpack.html#main_adobePDF_desk
top_printer> Adobe CreatePDF Desktop Printer. " So, I clicked on that link
and downloaded the Adobe CreatePDF Printer. I followed these instructions:
"Print To PDF Setup
The Adobe CreatePDF Desktop Printer lets you convert any file (in a
printable format) to PDF by printing it from an application on your desktop.
The resulting file is saved automatically to your Adobe PDF Pack account,
and you receive an email when conversion is complete. The desktop printer
functionality is available for Windows XP, Windows Vista, and Windows 7. You
don't need any special hardware to print to Adobe CreatePDF Desktop Printer.
To print to the Adobe CreatePDF printer, first install and configure the
Adobe CreatePDF Desktop printer. Then, open a file in its native application
and choose the print function. Select the Adobe CreatePDF Desktop Printer
from the printer list, choose the appropriate print settings, and then print
the file. Adobe CreatePDF Desktop Printer converts the file to PDF, and then
stores the PDF file in your Acrobat.com account."
So, the instructions say that the Adobe CreatePDF Desktop Printer will
convert a file to PDF and store it in my Acrobat.com account. It doesn't do
that. I tried just printing it (after selecting Adobe CreatePDF Desktop
Printer). I also tried printing to file. In both cases, I get an error
message, and there is no file stored in my Acrobat.com account.
It doesn't work.
Please fix!

Adobe CreatePDF Desktop printer won't work

I downloaded and installed Adobe CreatePDF on my computer. I also went to the properties and entered my username and password which it accepted. Now, every time I try to print anything to PDF format it never saves / creates a file, it only goes to the queue and says <error> in the queue. How do I resolve this issue?

Sounds like you might be encountering the issue documented here: http://helpx.adobe.com/acrobat-com/kb/createpdf-desktop-printer-windows-7.html
Let us know how it goes or if the problem persists.
-David

Adobe CreatePDF Desktop Printer

I have a subscription to Adobe CreatePDF. I've downloaded the Adobe CreatePDF Desktop Printer and can see it in my list of printers. However, when I try to print a doc using the Desktop Printer, the doc doesn't print and I get 'error' under status. I've tried reinstalling the Desktop Printer but that hasn't helped. Can you advise?

I had this same problem. I'm running Windows 7, Service Pack 1. That was the problem. After countless times installing and uninstalling the Desktop Printer, with no success fixing the problem, I finally came across a notice from Adobe that Windows 7, Servicce Pack 1 is to blame. The only fix is to go to Microsoft and download a hotfix for the issue. Microsoft will email you a link to the hotfix. The hotfix is downloaded as a zip file. I recommmend extracting it to your desktop and then double clicking the extracted file. (The default extraction process wanted to dump it somewhere I couldn't ever find on my system. That's why I recommend extracting to your desktop.)
After a system restart, the Desktop Printer should work just fine. It did for me.
This is the link Microsoft emailed to me:
http://hotfixv4.microsoft.com/Windows%207/Windows%20Server2008%20R2%20SP1/sp2/Fix381852/76 00/free/437635_intl_x64_zip.exe
You can also try searching for KB Article Number: 2616471
Even though, this is a Microsoft issue, I'm very angry that Adobe doesn't have the courtesy to save us all a bunch of headache by including a disclaimer and/or instructions for the hotfix next to the install Desktop Printer instructions. I mean, isn't the majority of Adobe's customers running Windows 7, Service Pack 1? What a freaking waste of my time it was to go through this hassle.

When I download Adobe's CS6 applications from the applications manager it takes way too long. On my macbook I can download the same applications in about an hour or so. With my new mac with tons of RAM it takes about 6 hours. Can anyone help?

Basically I'm having trouble downloading Adobe's CS6 applications. On my macbook it does it a lot faster than my more powerful imac. I know someone who also has a mac who said something like fragmenting my memory. Does anyone know how to do that. I'm totally clueless. Thanks.

Curt-
Thanks for the reply!
Quick thumbnails: Yes, always
Video card: NVIDIA GeForce 8400M GT
The performance of the laptop has been great. It is a sony vaio that I bought 2 months ago and it has been very capable with CS3 photoshop, bridge and ACR. I load in thousands of raw files, cull them down to 600-800, apply quick develop settings with camera raw, and then batch all 800 through a fairly intense photoshop action. All of this runs great except when I want to rename or delete in Bridge. A little earlier I finally shut down bridge after letting it rename images for 3 hours and it had only renamed 7 files out of 700. (And I'm just trying to rename to Name_0001)
If you think I should run a performance check, I will. I'm just not familiar enough with Vista yet to know how.
ross.james
RossJamesPhotography.com

Having trouble downloading Adobe Air

Hi ,
I am having trouble downloading Adobe Air .
Whenever i am trying to download it , the web page is refreshing again and again , without starting my actual download, i waited for considerable time assuming the servers may be busy , but still the download is not starting.
Downloading from below link
http://get.adobe.com/air/
Tried download while logged in using user id
[email protected] , still no luck
Also tried basic trouble shooting steps mentioned on website such as making sure that my browser is allowing pop ups ,etc
I am using Mac OsX , 10.6 and browser is Safari , though i tried on the same machine wiht Chrome as well.
Had a chat with one of the support executive as well , but he was also not able to solve my problem , he directed me to here. Please check why i am not able to download Adobe Air.
Thanks

OK I have posted the file here:
<https://skydrive.live.com/redir.aspx?cid=2dc252adb60ad8c1&resid=2DC252ADB60AD8C1!304>
The file will remain for 72 hours after which I will delete it.
Good luck.

Lost script after re-downloading Adobe Story

Hello, I am trying to find out where one of my scripts has gone, I had invested a lot of time into the script. My laptop was having problems so I recovered it, & re-downloaded Adobe Story. When Adobe Story opened, I noticed I only have one script there, one missing, & the work I had done on the script that is still there is gone. If anyone could give me some useful feedback - if I can recover it, or even if I can't - I would greatly appreciate it. Thank you. ~

Hi,
I am really sorry that you lost your changes.
Basically when you choose to work offline all the data is saved on your PC. Adobe story servers do not come in to picture unless you specifically tell the adobe story air application to go online. This is what happened in your case. You made changes in offline mode and did not went online and then formatted the system. There is no way possible that data could have reached adobe story servers.
In future to avoid this kind of problem :
1) Try going online once in a while so that all data is syned to the server. So you will have sciprt data till some state on the servers.
2) Take backup of your script’s data before formatting your machine or just go to story online mode.
thanks
ratnesh

Cannot Install "Adobe CreatePDF Desktop Printer"

According to the Help Page titled "Create PDF Files", I should be able to download the installer for the "Adobe CreatePDF Desktop Printer". Supposedly, when I click "Create PDF" on my Acrobat.com main page, I will have an option to "Install Adobe CreatePDF Desktop Printer". However, when I click on "Create PDF", this option is not presented to me. Instead, I only have the option to "Upload a file to convert it to PDF". How do I install the "Adobe CreatePDF Desktop Printer"?
Thanks
CycleMark1

Hi there,
Well, you caught us: this feature won't actually be available until tomorrow, but it looks like you'll be ready for it when it gets here! Check back tomorrow morning for the CreatePDF features you've been investigating - and let us know how it goes!
Thanks,
Rebecca

Re-downloading Adobe CreatePDF Basic

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