Re-Downloading Purchased Items When Your Hard Drive is Wiped

Hello everyone within Apple staff and everyone within the Apple community. I have just finally recovered my lost apple account that was started back in 2006 and was lost in 2008. I have used the account since about January 2008 because my laptop crashed and I never got back on my account because i forgot my password and the ipod that I had purchased broke. So all of my purchases from 2006 to 2008 were lost except for the purchases i placed on my little brothers IPOD. I was able to salvage four purchases from his ipod. But when I checked on the store to see my purchase history I have two pages of purchases and about 10 dollars. All I want is to be able to redownload my music videos and tv shows from my account because when my computer crashed in 2008 everything went with it. I cannot transfer anything from my previous ipod because it broke as well. With my old laptop's hard-drive wiped and no ipod to transfer purchases from I am at a lost for all the money I spent on the itunes store. I would really love to get my two pages of items returned to my account and new ipod touch so that I can enjoy them again. I feel that I have spent a lot of money on these items and I just want to be able to use them again, instead of looking at them on a past bill. If someone could please show me how to gain my files back it would be grateful. Thank you.

Click here and ask. Regardless of whether or not the request is granted, back up all of your purchases. A copy on an iPod, iPhone, or Apple TV shouldn't be considered a backup.
(49594)

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I lost all my purchased songs when my hard drive. Can I get another copy from Apple?

I lost all my purchased songs when my hard drive. Can I get another copy from Apple?

Quite possibly, at least assuming you are based in the US. Install the latest build of iTunes, sign into the iTunes Store and click the Purchased entry in the Quck Links panel. Here in the UK I only get tabs fro Apps and Books but, if I understand correctly, you should also get a tab for Music. Click on the Not in My Library button and you should be able to download your purchases again.
tt2

?When your hard drive crashes

I had about 400 compact discs and a few itunes worth of music on my itunes when my hard drive crashed.
My music is still on my ipod but it seems if I put anything on my new itunes folder on my new hard drive, I'll lose my old music when I sync.
Is this correct?
I'd appreciate any help on how to live with this lost data on my hard drive.
Message was edited by: acb3
Message was edited by: acb3

Hi. Welcome to the forums.
Yes, Your new install will want to overwrite the iPod with a blank library given half a chance. Check out this post from Zevoneer for some iPod recovery options.
http://discussions.apple.com/thread.jspa?messageID=6273675&#6273675
Should explain how you can drag your music back from the iPod. I've used the manual method successfully in the past. Some of the other tools can take a long time to catalogue the iPod so be patient.
tt2

How can i get back my purchased items after a hard drive and iphone failure?

My itunes was loaded on my parents computer and the hard drive crashed. I didnt get round to backing up to my laptop and then my iphone crashed and removed everything. How can i get back my purchased items?

Downloading past purchases from the App Store, iBookstore, and iTunes Store

How to restore the OS when your hard drive fails...

So I recently bought a Y50-70 from Newegg. Being that I hate Windows 8/8.1 with a passion I made sure to find a laptop that runs Windows 7. Lucky for me (and one of the reasons I bought this laptop) is that I should be able to run Windows 8.1, 7, and Linux without problems. Woohoo.
I should note that this is my first Lenovo, so I'm not too privy to the intricacies of Lenovo products yet. I've been told to avoid them like the plague and I'm trying to prove that things aren't as bad as my friends say, but I'm rapidly deciding their wisdom should have been heeded.
Just like every time I buy a laptop, the first thing I do is make a direct sector-for-sector copy of the hard drive.
After that I booted up and made the "recovery disk" in Windows 8.1 just for future security. So 32GB thumbdrive is now dedicated for reinstalling Windows since the laptop comes with no recovery media.
Ok, so far so good.
Now, I blew away all of the partitions and installed Windows 7. It's not all peaches and cream and there's some problems. So I thought I'd go back to Windows 8.1 and see if these problems are software or hardware in nature.
So I pulled out my trusty USB stick, and lo and behold you can't actually reinstall the OS if you've deleted the recovery partition. I checked that box that says something about including a copy of the recovery partition, but you can't recover the OS even after doing that. Every time I get a message about the harddrive being locked or no image being present (I forget the exact error because I'm about 24 hours from demanding a full refund and mailing this thing back).
So, assuming I have Windows 8.1 fully installed, what is the proper method to backup the OS in a fashion that is restorable on something like a disk failure where you install a new blank hard disk and then need to do a recovery. Does this not exist for my laptop? I've always been told that the Windows 8.1 recovery disk creator was the solution, but it clearly isn't.
Anyone know the proper method for this scenario?

Hi,
Sorry to hear this hasn't worked out like it's supposed to. I've used recovery flash drives without problems, but have also seen that the "drive locked" problem does occur. I'm not sure that it's a Lenovo issue. Seems to be more a generic Windows restore problem that happens with some drive configurations.
That doesn't help you - I chimed in to say that if you haven't already, you might call support and explain your situation. I can't/don't speak for Lenovo, but when I've had recovery issues in the past with a new laptop they've provided the recovery media gratis.
(Apologies if I missed that you've already called...)
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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How do you know when your hard drive is failing

Having trouble turning on computer and computer freezing and getting a blue screen. Videos freeze. Do I need a new hard drive for my Imac Hard drive has errors.

Boot your machine with the install disc that came with it, launch Disk Utility and repair the disk. If that passes, then boot your machine with the supplied Apple Hardware Test disc and run the extended tests, at least twice. If that passes, download and run Rember,

When your hard drive is full

My 1tb hard drive on my 27" imac is almost full.
I'm not interested in the tedious prosess of going through folders and deleting applications and files I don't use anymore. I want to keep everything.
I would like to just copy the whole 1tb storage onto an external hard drive and delete the onboard 1tb storage on the imac and start from scratch (on the imac) all over again.
Then, if I need anythign from the "old" storage I could just plug in the external 1tb and grab it.
I have time machine backing everything up but is that the correct way to do this? I don't think that's what time machine is designed for. Or is it? What are the best practices in doing something like this. If I had a "tower" then I would just pull the hardrive out and put a new hard drive in.
1) What are the best practices in backing up a hardrive so you can retrieve things easily.
2) What are the best practices is deleting the old hard drive to start all over again. (if it was windows I'd reinstall but I don't think Apple will let me re-download the os)
Please help. Thanks in advance!

For what you want to do, Time Machine isn't the best. I don't recommend you to keep your data only with Time Machine, so now you have two options:
1. If you have more than 1 TB of free space on the external drive, you can create a partition in it > http://pondini.org/OSX/DU3.html Then, use the Restore feature to copy the OS X volume into the new partition of the external drive > http://pondini.org/OSX/DU7.html
2. Get a new external drive and format it in "Mac OS Extended (Journaled)" > http://pondini.org/OSX/DU1.html Then, use the Restore feature to copy the OS X volume into the external drive > http://pondini.org/OSX/DU7.html
Finally, you can erase the hard drive and reinstall OS X

Will downloading Mountain Lion reset your hard drive?

Do I need to back-up my hard drive before downloading mountian lion?

Yes, a backup before an upgrade of the operating system is always a good idea.
If everything works perfectly, nothing should happen to your data. I don't know about you but I am never going to trust my data to everything working perfectly.
Allan

My hard drive was wiped. I can not transfer from my Ipod to the Library.

I have changed the option to a manual update. The IPod will appear on Itunes but the music will not go to the library. I try and drag it there - no joy.

Are you trying to move the music from the iPod to iTunes after the HD crash? If so you'll find instructions in this article "Two-way Street: Moving Music Off the iPod - Rescuing your music when your hard drive goes phhht" http://playlistmag.com/help/2005/01/2waystreet/
It explains the manual process and also links to some programs that can help.

HT201272 I am trying to redownload purchased music after a hard drive dilemma. When I click purchased I get an error message. Any insight?

I am trying to redownload purchased music after a hard drive dilemma. When I click on the 'purchased' category in the iTunes store I get an error message. Any insight?

Does it include "unable to download "ITEM" at this time. Please try again"? I think there is an issue with redownloading your purchases using the "purchased list" option. I suggest you contact the support team for a history regrant (your purchases will be reposted to your account", which i think is a one time exception and would only include the items which are still available in the store.

HT1660 I lost my entire music library when my hard drive crashed 2 wks ago. It's all on my iPod, though. I just cannot figure out how to download my iPod music BACK into my iTunes library. All they seems to address is Library - iPod. I'm not an iT geek..

Hi, I lost my entire music library when my hard drive crashed 2 wks ago. It's all on my iPod, though..but the songlist appears gray. I just cannot figure out how to download my iPod music list BACK into my iTunes library. All they seems to address is Library -> iPod transfers. I'm not an iT geek.. Help meeee!

See Recover your iTunes library from your iPod or iOS device.
tt2

How do I drag downloaded items into my hard drive?

how do I drag downloaded items into my hard drive?

Open a Finder window & drag your downloaded items anywhere you want.

I losted my ITunes collection when my hard drive failed. I have a new computer and need to download all those songs that I lost. How do I do that?

I lost my ITunes collection when my hard drive failed. I have a new computer and need to download all those songs that I lost. How do I do that?

See Recover your iTunes library from your iPod or iOS device.
tt2

How do you change the default save as directory when saving a PDF file to your hard drive?

This is the on-line help instructions on this site:
Downloading a PDF file to your hard drive
You can download a PDF file to the hard drive from a web page's link. Downloading PDF files doesn't require the ActiveX plug-in file to be installed. (If you want to open and view the PDF file after downloading it, you must have Acrobat, Adobe Reader, or Acrobat Reader installed.)
To download a PDF file from a link:
1. Right-click the link to a PDF file, and then choose Save Target As from the pop-up menu.
2. In the Save As dialog box, select a location on your hard drive, and then click Save.
My issue: I want to save several pdf files (from the Adobe Reader in my browser) one at a time and each time it defaults the save as directory to the desktop and I have to go looking for the directory I last saved a pdf file in. I got lots of directories and I wish I could change the default setting for the save as directory. Just a minor thing but irritating as other programs usually will allow you to switch the default save as directory to one of your choosing.

There is not a way to set the default location from all the forums i searched in the last couple days.
Russ

HT4914 if you use iTunes match in order to create space and remove music from your hard drive, does that happen automatically when you subscribe and upload your music or is there another step to remove the music from your hard drive once you've uploaded t

if you use iTunes match in order to create space and remove music from your hard drive, does that happen automatically when you subscribe and upload your music or is there another step to remove the music from your hard drive once you've uploaded to iTunes match?

Welcome to the Apple Community.
iTunes match won't automatically remove content from your computer, if you want to do that you will need to do it manually yourself.

Re-Downloading Purchased Items When Your Hard Drive is Wiped

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