Re: DVD/CD Drives disappear ! HELP!

Help!! Purchased new iPod but when disc is loaded on to windows XP Home DVD/CD drives disappear so unable to import music into iTunes.
Have fully restored computer to factory settings and tried again this time using apple web site to download software and the same thing happens?
HELP
JON

okay i recently upgraded
i have my 2 serial drives on the on there controller
and then my 80gb on the primary ide
with a 200gb on the secondary ide
and my Lite on dvd/rw on the second primary ide
and my IO?magic dvd/rw/cd/rw on the second ide channel
ive messed with and messed with any chance of the board going bad i have no problems running to compusa today before they close

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Internal Drives Disappeared- Help

G4/1.0 DP MDD with four drives filling the internal bays. The two in the upper bay, one with the OS, show up fine. The two in the lower bay, under the DVD drive, which were showing up fine after installing 10.4.7 about ten days ago have suddenly disappeared. They don't show up under disk utility or System Profiler either. Booting with Disk Warrior, one of the drives appears on the list and DW says it is shown on the desktop, but it's not. Repaired the directory, but still nothing. Finder prefs are to show all drives.
I repaired permissions many times, zapped Pram, replaced battery, disconected the drives, checked the jumpers and reseated the connections and all seems fine. About three times over the last year, using 10.3.8 - 10.4.4 - 10.4.7, these drives disappeared temporarily, but returned upon a restart. Now they seem to be gone for good, but there must be something else I can do to try and get these drives to show up/mount on the desktop. Any ideas?? My next step is to remove the drives and put them in cases to check them, but I have a feeling that the drives are OK and there's something else going on here. I think the bus that these drives are attached to are slower than the main bus, but I only use these drives for backup and fortunately most of the info is old and not important. Still, I'd like to solve this puzzle. BTW all other types of external drives, Firewire, SCSI, USB are all working fine and I disconnected everything peripheral from the CPU to troubleshoot.
Any help would be greatly appreciated.
Thanks,
MacScott
G4/1.0 DP MDD Mac OS X (10.4.7)

I had the exact same issue and did nearly all of what
you did, which are the typical troubleshooting
procedures.
This worked for me: replace the PATA cable with a
fresh one that is NOT a cable select IDE cable. The
cable select IDE has a little sliver cut from a
segment of the ribbon that makes the driver CS no
matter what the jumper setting.
I have no idea why this worked but it did. I have
not had a problem since.
Thanks, but I'm a little confused. So a new cable for each drive or are there doubles? Is this a universal cable Mac/pc? Maybe the cable that came with the drive (that I probably threw away)? Do you know the link of a supplier? Would any Apple store have these??
Knowing why this worked would relieve a little anxiety. Do these cables go bad just sitting in the cpu?
Anyway I googled PATA and I'm still not sure if I'd know the difference between a cable select and a non CS. I'll continue my research.
Thanks again!
Hmmm, swapping the drives. Maybe I'll try this before I swap the cables.
Thanks,
G4/1.0 DP MDD Mac OS X (10.4.7)

After OS & App SW install, hard drive disappears - HELP!

I'll preface this by saying that this is likely a user problem, but nonetheless it's a problem. I have a new K8MM motherboard with an AMD Athlon 64 3000+ CPU. 512MB PC3200 DDR, 200GB IDE drive, DVD-R/W that I got my son for Christmas. We wanted to build it ourselves (!). I'm using an Antec Aria case. No problem in any of the physical assembly.
My problems begin after installing WinXP and various drivers and applications SW. At some point that is difficult to pinpoint, but certainly after my driver install, my system begins to rapidly decline as defined by on-going software installations not finishing properly (first symptom). For a while Windows continues to boot properly, but at some point it will no longer boot. When I go into the BIOS settings all appears to be in order - the peripherals all appear to be recognized, including the hard drive, which still shows up as 200GB IDE. Rebooting attemts at this point go into an infinite loop of booting BIOS, then a screen telling me that Windows didn't boot properly with some options. Regardless of what option I choose, the result is a total reboot of the BIOS, then back to this "Windows didn't boot properly" screen again.
If I reformat the hard drive and start over again from a fresh OS install, than again no problem. Everything seems to install properly until the system again begins to degrade and nothing works again. Thinking this might be a drive problem I replaced my original SATA drive with an IDE drive and got identical results.
I have a question I wanted to ask the experts on this forum. That is, my K8MM motherboard came with a Drivers and Utilities CD. I "assumed" that I needed to install the drivers from the CD after Windows was installed (even though everything seemed to be working properly at the time - hey, why otherwise would the driver CD be there?). When I reviewed the manual again this evening, I noticed that it never specifically told me to install any of the drivers on the CD. Could it be that I shouldn't have installed the drivers, and that is the cause of my problem? Perhaps this driver install conflicts with the drivers that Windows XP SP2 installed?
Thanks in advance for any guidance!

VIA Drivers
the via 4 in 1 and a vga driver are all you should need
and windows will have a version of them
never use drivers of a boards disk
allways d/l the newest is my advise
these disks are made months in advance and are never up to date
Moan Guide
read bit in there re jumpers on a wd if no slave then dont use master
Memtest86
run that

CD/DVD Drive disappears after installing itunes and quicktime HELP!

When I have installed itunes and quicktime my cd/dvd player drive disappears?? Has anyone had this problem??

I have had exactly the same problem with my Toshiba Laptop running Vista Home Premium for 5 months. I have continually tried updating and checking this site for a fix, but haven't had a clue. My Son-in-law works for Microsoft and uses iTunes extensively and he can't figure it out either. Toshiba has no answers.
I am beginning to believe that Gates has scored one-up on Jobs by planting something in Vista that crashes the drive when you try to use Apple software.

Help! iTunes makes my DVD drive disappear

I installed iTunes version 7.6 and my DVD drive disappeared when I re-
booted my pc. At first I was able to restore to an earlier point and
my DVD drive re-appeared. When I tried to re-install iTunes, again the
DVD drive disappeared and I was unable to restore at all. The only way
I was able to restore my DVD drive was to restore my pc back to
factory settings. I have since tried an earlier version of iTunes (Version 7) with
exactly the same results as version 7.6. I have a 80GB iPod classic and I'm using XP. Can anyone help me install iTunes without losing hardware?

I have exactly the same problem. there are loads of others the same and some have advised to get a really old version of itunes and others have had to down load new drivers. I as of yet have been unable to resolve the issue yet I know others with Vista who can run new itunes with no problems. How frustrating!!! try looking through the archives on this support page for plenty of ideas on how to resolve it.

Satellite M505-S4940 DVD Drive Disappear

I have sent my lop top back to Toshiba 2 times because the DVD drive disappear, I insert a Cd or DVD and nothing happens, and try to go to my computer and is not there, any body had the same issue? And how can I solve the problem?
Do I need to sent the computer to Toshiba again?
Help Please!!!!

Satellite M505-S4940
Maybe this helps.
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
-Jerry

Hello my name is Tyesha Woods,and I have a problem with my dvd hard drive, it will not eject my cd no matter what i do can you please help me?

Hello, my name is Tyesha Woods I onw a Macbook and my dvd hard drive will not ejected my cd ,I have tryed everthing I could would you please help me?

Hi Tyesha,
Your DVD won't eject?
Restart the MacBook - as it is restarting, hold the trackpad button down. This will force it to eject. The disk should eject before you get to the login screen or desktop.

Laptop DVD Drive Disappears in Vista

PROBLEM: As soon as you put a CD in the drive, the drive letter disappears. The drive also disappears from the device manager
MODEL: HP laptop with Nvidia chipset (dv6748us)
Have Vista 32bit with SP2 and all other updates installed. Installed latest BIOS and chipset drivers from HP’s site. Laptop has an IDE drive interface. I tried a CDROM and it works, but tried multiple DVDRW and DVDROM drives and none work.USB DVD drive works. No filter stuff in the registry. Putting it to sleep does not bring it back. Scanning for hardware changes in the device manager does not find it again. Only comes back after reboot.
No option to change IDE/AHCI setting in the BIOS.
I did a factory restore and it still does the same thing.
I tried doing a clean install of Vista from a DVD, but as soon as Vista setup appears it says something like "A driver for the DVD/CD drive is missing" Please inset a disc with the correct drivers. I tried downloading NVidia chipset/RAID/AHCI drivers from Nvidia's site and from HP and loading them, but to no avail.
Any other suggestions besides just using a USB drive from now on?

Same exact problem here but also note that neither the webcam nor the DVDROM is found in the Device Manager. Also BOIs wont allow changes to info. Recently updated to F.32 with the same problem.
THinking about trying some old BIOS to see if they make a difference. Also noted that my Pavilion DV9925nr shows as DV9700 in the BIOS so is the 9925 a sub version of the 9700?

I'm trying to burn my audiobooks on CDs. Got through three books just fine, then my CD/DVD drive "disappeared." I rebooted and got it back, but iTunes says, even after I un- and re-installed it, that it doesn't have the registries to burn CDs.

I'm trying to burn my audiobooks on CDs. Got through three books just fine, then my CD/DVD drive "disappeared." I rebooted and got it back, but iTunes says, even after I un- and re-installed it, that it doesn't have the registries to burn CDs. How can I retrieve this capability? My audiobooks are from Audible.

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

Help needed ASAP! Ext. DVD-RW Drive Question

I need help...I have a Mac Mini purchased in 2005 with just a CD-R (I didn't buy the SuperDrive model).
I am wanting to connect a firewire DVD-RW drive to burn a slideshow created in iPhoto. However, I do not have iDVD on the machine, and when I try to install from the internal CD drive, I get a prompt telling me that it will only install on machines with the SuperDrive (even though this is the CD that came with the machine).
If I connect the external DVD burner, will I be able to use that to install iDVD and then burn my slideshow?
Help!! I need the slideshow by Sunday of this week!!

Found it:
iLife: How to Install iDVD on a Macintosh Without a SuperDrive
http://docs.info.apple.com/article.html?artnum=93290
or
Control-click on the file called "Install iLife '05" and select "Show original"
From there you should be able to install each part of iLife individually.
Mini 1.42GHz Mac OS X (10.4.6)

When i try to write an image in dvd my drive show me an error as...sense key=medium error, sense code=0x73, 0x03. Can help me anyone?

when i try to write an image in dvd my drive show me an error as...sense key=medium error, sense code=0x73, 0x03. Can help me anyone?
Mac Pro, OS X Mountain Lion (10.8.3), EARLY 2008 MACPRO3,1

Try another blank DVD or another brand of DVD.

Powerbook G4 12" 867mhz with dvd/cd drive problems - please help!

Hello all,
Just realized this thread should have been in this section. I put it in the using your powerbook section. Sorry for the double post. I just wanted it to be in the right section.
I have just inherited a powerbook g4 from a family member who is upgrading to a new machine. It has dvd/cd drive problems. I'm totally new to OSX and a notebook machine and need some assistance. I've been briefly scanning the forums here and noticed problems with these drives on the model computer. Is there a way to fix this with an install of older software? Here is the problem, if I insert a cd into the super drive it mounts on the desktop, and itunes will play it but it skips and sounds very distorted. I haven't tried a dvd but was told it doesn't even see the dvds on the desktop. Here are the know specs on the machine:
867mhz
640 mb ram
mac os x 10.5.1
boot rom version 4.5.5f4
the burner info: matshita dvd r uj-015
firmware version: docb
Thanks in advance!

Good Morning Mac,
According to your posted specs for the 12" G4PB you have the bare minimum requirements for Leopard. Even Tiger (10.4.11) should have 1GB RAM for decent performance (see my signature specs).
An easily installed 1GB RAM stick can be obtained at either of these reliable vendors:
http://eshop.macsales.com/ or http://www.crucial.com/
However, we are getting ahead of ourselves. Try the following in this order:
Repair Disk Permissions with /Applications/Utilities/Disk Utility/Repair DP, then do the following:
Run Repair HD from original CD or DVD install disk ........
Insert disk and re-start holding down the 'C' key until you see the spinning gear.
At Installer level...... DO NOT CONTINUE
At top left, use 'Utilities' Menu for Tiger or later and go 'Disk Utility'
Select your HD volume with Operating system on...
Select First Aid tab then select Repair Hard Disk button
If "RED" errors are repaired, run again, until none are reported then +run again+ just to be sure you are OK
Do NOT continue with the Installer... QUIT the Installer and return to the Finder ......... Eject the Disc
RESTART ..... Repair Disk Permissions .... AGAIN!
Try the above stuff first .... if that doesn't help, we will get into the "RESETS" steps next!
DIXIE

Brand new iMacs & an external USB drive disappeared on one of them - help?

I'm new to this particular forum & I just bought a 2.8 GHz intel iMac (my wife is picking up for me this moment) - my boss just bought a 3.06 GHz intel iMac a few days ago, he installed Parallels & then Vista Ultimate w/SP1. He has an external USB hard drive & it showed up mounted on the desktop. When Vista asked him (voices from the dark side) if he wanted to link the drive to Vista he said yes - that's when the drive disappeared & he said that he couldn't get it back & he said that he couldn't find it with the explorer in Vista either. He tried rebooting, tried reconnecting the drive, doing this w/o launching Vista, etc - but he said that it wouldn't come back. He is not experienced with Macs, only the dark side so he's not familar with the system yet. I have not seen his Mac yet. I'm at work, so I do not have access to a Mac, I cannot offer troubleshooting tips for this cold turkey w/o a Mac in front of me, as it has been over 5 years since I've seen a problem like this.
That is why I'm writing this here, because I know that this is no doubt a simple fix for most of you. I can try to get him to come to this discussions site.
I can't wait to fly my new Mac today - should I just go ahead and re-format (low-level) & install from scratch? Even though I've purchased Parallels also, which needs no partition, should I make a partition anyway, incase i want to also use the Boot Camp route on the other partition?
Thanks 1.0E6,
Gino

Success - He finally did get it back after shutting everything down, powering down, pulling its connection, bring the mac back up sans Parallels/Vista, connect up the drive, drive showed back up, then startup Parallels/Vista.
btw - my new iMac is a dream (2.8/500/24") - I changed the memory to 4 mb, low level formatted the Mac, installed the software & "wow-zer" compared to my older lapstand iMac
btw2 - I had posted before to other forums (Airport, Mail), but this was the 1st time to this particular forum (intel iMac)
Message was edited by: Gino La Pointe

DVD stuck, drive not recognized in system profiler, can't eject, HELP!

I am distraught, my DVD/CD drive is quite sick, if not dead. Alright, I watch DVDs on my computer somewhat regularly, but this one time I was about an hour into a movie when it just stopped playing. I couldn't finish the movie because now my computer doesn't recognize the disc or even the fact that it has a DVD/CD drive at all. The DVD doesn't appear on the desktop and the eject button doesn't do anything, it's been stuck my drive for maybe a month or so and I forgot about it for a while actually.
The scariest thing is that when I check my system profiler I can't find any info about my DVD drive. When I click on disc burning, it says I dont have a disc burning device installed.
I've tried resetting the power manager (PMU) but to no avail. I would really like to solve this without taking my computer somewhere.
Any suggestions?

Welcome to Apple Discussions
Simple step first. If the "stuck" is due to a software problem, restart the computer holding down the click pad through the start-up until the disk ejects. This usually ejects anything in the drive.
You'll find other suggestions here (Donald Worrell post).
If none of the above suggestion work, you'll need to get a technician (Apple certified, if still under warranty) to look at the machine. If the DVD ejects, but the profiler still does not recognize the drive, then a trip to the Technician is your only recourse.

Help with the DvD Ram driver for Satelite P10

On my notebook (Sattelite p10) is Windows 2000 Professinal running, but the DVD Ram driver from the Toshiba Homepage does not work...
Where I can get a driver which is working on my notebook?

Hi Val,
The correct driver for your notebook running Wnidows 2000 should be version 3.0.8.0 and is available for download from the Toshiba website.
I presume that this is the one which you have tried, so I am not sure what you mean when you say that 'it doesn't work'.

Re: DVD/CD Drives disappear ! HELP!

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