Re: E-mail problems - Connection lost in the middl...

Been having similar problems intermittently for some time . . . NOTE intermittently - sometimes it works, sometimes it doesn't error message as before (connection was lost in the middle of transmission)
Changing from port 25 to port 587 does not help. No obvious correlation with time of day or anything else that I have noticed so far.
Any suggestions gratefully received

Helenc wrote:
I'm using btinternet and not yahoo and i'm trying to use Thunderbird which is new to me.
My outgoing server port is set to 25 and and my incoming to 110 and i have my server name set up as mail.btinternet.com, it's really strange that I am recieving some e-mail from itunes, play, mcafee, amazon etc but I can't send e-mail or receive it from a friend with an ntl e-amil address?
Thanks
Helen
Hi again Helen.
My info regarding using the yahoo servers was actually for btinternet email addresses
I use Thunderbird without problem,
1. What you need to do is to look at the main account settings (click on the account and choose the gear wheel (View settings ....).
2. Look at the item at the bottom on the right hand side of the displayed window "Outgoing Server (SMTP)" and see what is in the box next to it.
3. In the left hand side of this section, go to the bottom of the area using the scroll bar if necessary and click on "Outgoing Server (SMTP)" - same name as before, different section.
4. You will see a section appear, and remembering what is seen in [2], choose that item from the list (if more than one) and click edit.
5. The Server Name should be mail.btinternet.com, port is 25 - tick the box next to "Use name and password" and in the "User Name" field enter your btinternet email address associated with this particular sending account.
6. Nothing else is needed here, so click "OK" out of any of the displayed extra windows.
When you send emails for the first time, you should get a password box up - enter the password for the email address and tick the "save password" box (or whatever it's called).
Added: Of course, if you have more than one Thunderbird account, and use the default for something else, then you need to add another SMTP server with the correct settings as I've described above, and then point at this in [2].
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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