Re-entering Photoshop CS6 serial number

A recent anti-malware program deleted the serial number (activation number) from my CS 6 program. Now it comes up as CS 6 EXTENDED which, I understand, is the same program, but the activation key determines which program comes up. It is now telling me my 30 day trial period will end soon. How can I simply re-enter the number? There is no obvious place under the "Help" tab in the program. Even the "deactivation" key is grayed out. Thank you.

The point where you're prompted that your trial period is ending soon doesn't have a button or link to take you to a panel where you can activate the software?
-Noel

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Photoshop CS6 Serial Number Ineffective

My Photoshop CS6 serial number won't work. When entered I get a message telling me that two machines are in use and I must disconnect one of them. If I can find a way to get around this fine, otherwise i will need another "workable" serial number and would like to know how to go about getting one if this is the case.

You are only allowed to have the software activated on two machines at any given time. The way around this is to deactivate one of the installations if you are aware of where these two existing installations are.
If you are not aware of any other installations and/or this is a newly acquired serial number, then you need to contact Adobe Support by chat or by telephone.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

When I correctly enter Photoshop LR serial number, I get a red X and am stuck ! (?)

When I correctly enter Photoshop LR serial number, I get a red X and am stuck ! (?)

I think I have been through this with you just recently. Since I wasn't able to help you, I will respond anyway so that your request will moved to the top of the list. Hopefully, someone will be able to help you.

Adobe Photoshop CS6 serial number

I recently bought adobe photoshop CS6. I retrieved the serial number from my products and services and attempted to install. Its telling me that its not a valid serial number

Please contact Adobe support
http://helpx.adobe.com/in/contact.html?product=photoshop&topic=serial-number-issues-or-act ivating-my-product

Photoshop CS6 ; serial number

I bought Photoshop CS6 in the Adobe Shop Belgium, 30 July 2012. I want to install software on my new computer but the serial number I have is not accepted? What can I do?
Adobe Photoshop CS6
Mac, English
65158211
1
€ 240.79
€ 240.79
21%

Contact support by web chat.
Mylenium

Photoshop CS6 Serial Number validation

During installation I receive a message - "Please connect to the Internet and retry". I am connected. I have closed my Kaspersky software and Firewall. I purchased the programme from iSoftware .co.uk online and they sent me the serial number.

Welsh punpusher please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html to resolve the current difficulties you are facing connecting to the Internet.

When I enter my (CS6) serial number it tells me that it is valid but the product can not be found on my computer.

It then allows me to select from a drop down menu list that contains various CS5 products (which I don't have installed in my computer. What should I do? Thanks.

Hi jalexanderaradc,
It seems that you have a upgrade serial number for CS 6, which is why it is asking you to provide qualifying serial number.
You must have a CS 5 or CS 5.5 product serial number. Kindly select the product from the drop down menu and provide the serial number. It should work for you.
Please refer : Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
Thanks,
Atul Saini

Is the windows PC adobe photoshop CS6 serial number software compatible with MAC PC?

Help?

No
You can swap languages/platforms for a latest version product if you follow the instructions at the following link:
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

Unable to find CS6 serial number purchased via school website. [was: upsetting..]

So, i've been a Cs6 user for about 2 years now purchased the software through my school website that goes through adobe. Everything went great... until just recently my computer was at it's worst and i unfortunately had to reset it to factory settings deleting my cs6 software and i thought i could just come and redownload it through my profile, but ironically they cannot find any records of my purchase and with my computer being cleared i do not have proof of purchase, and i watched horrified as the massive amounts of money to buy the programs goes down the toilet. I am in school, work 2 jobs to pay for my future wedding upcoming in january, expecting a baby in november, and in the process of purchasing a house. my school and work focus on my cs6 use and without it i'm at a strong disadvantage. So i do not have the money to pay for a new software and i'm definately not going to pay for monthly services for something i have already bought for ALOT of money already. I strongly suggest you either pay for the disc copy, or print your proof of purchase because as i had to learn the hard way you CANNOT trust this company to back you up with support after your software has been misplaced on your computer, and until they can find my purchase or assist my problem i will not be using their services as will my friends and family.

Adobe will support you if they can find evidence that you've purchased the software. If they can't, they're at a bit of a disadvantage themselves.
You can always re-download the software from Download CS6 products
However, that will install as a 30 day time limited trial version. You'll need to enter your CS6 serial number to license it again on your computer.
The serial number is what you need to find (then store safely for future reference).
purchased the software through my school website that goes through adobe.
Have you tried going back through where you bought the software? You would have registered the software when you first bought it.

After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer." What I'm, trying to do is

After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer." What I'm, trying to do is download the qualifying product which I purchased just a year ago? Any help will be greatly appreciated.

I contacted Adobe support Chat and they confirmed the serial number and gave me a response code number to enter. Once that was entered the product downloaded immediately. The whole process took 10 minutes. Thank you for your response. I'm all good now.

Where do I enter in a serial number for photoshop cs6?

On installation i clicked on trial because i couldnt find my serial number and then when i found my serial number i opened photoshop. Well now i cant figure out where i go to enter in my serial number so that its no longer doing a trial. Any help would be great!!!

I don't know for sure but I would thing if you try menu Help>Activate it may start the activation process and ask for a serial number

Failure to register Adobe Photoshop in myAdobe account. Error message states enter a valid Serial Number

Hi,
I have a licensed copy of Adobe Photoshop CS6 Extended, it is okay when I enter the serial number in the application but when I try to register it online with it comes up with an error message "enter a valid serial number"?

Hi Ashutosh,
I am talking about registering the product in MyAdobe not the application. The application accepts the serial number, however, online registration is not accepted. The myAdobe ID is [email protected] and the serial number is [serial number removed]. I have 2 adobe IDs how can I transfer the applications from one ID to my preferred ID and have the [email protected] ID removed? Sorry for the two questions.
[Mod note - serial number removed.]

Cancelled PS CS6 subscription copy won't let me enter my retail serial number

I bought a Photoshop CS6 subscription a week ago, then decided I'd rather have the retail version. I have the appropriate retail copy, with a serial number in the box.
I called Adobe to cancel my subscription, and it's marked as cancelled now, though the cancellation email says I can continue using the subscription until next month.
I deactivated Photoshop, expecting that I'd then be able to enter my retail serial number, but when I try to license it, it doesn't even let me enter a serial number - it just detects the (just cancelled today, but still active) subscription and says thanks very much.
I'd like to enter my retail serial number without waiting a month for the cancelled subscription to fully go away.
I appreciate that this isn't exactly a terrible problem to have, and it's not a big deal. But is there any way to force it to let me enter my serial number, even though the subscription is still active? I'd prefer to avoid uninstalling the downloaded subscription copy, and reinstalling from the (ugh) DVD in the retail box - especially if that one will just pick up the subscription too!

I found the answer myself:
1. Deactivate Photoshop (via its Help menu) over the internet.
2. Quit and relaunch Photoshop. It will now think it's the Photoshop Extended Trial version, and it'll ask to register the trial with your Adobe account. Don't do that.
3. Quit and relaunch Photoshop again. It will say you have 30 days left in your trial, and you can either click the "License" button or "Continue Trial". First, disconnect from the internet (switch off your computer's wifi, or such - make sure there's no internet connection).
4. Click "License". It will fail to connect to Adobe, and will then give you an "Enter Serial Number" option.
5. Enter your serial number, reconnect to the internet, and submit the serial number. Let it register the serial number to your Adobe Account online.
6. Quit and relaunch Photoshop one more time, and you're done. Your Adobe Account online will show your new Photoshop serial number as registered.
Whew. But at least there was no need to wait a month, or to uninstall/reinstall.

I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can u

I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can use the product I purchased?

Hi Rosera,
This is bad and I am sorry to hear that you are running into these issues.
Let me connect with you, so right now, the current state is that you have installed copy of PSE 8 in trial on your windows 7 machine, and when you are trying to enter the serial number from your PSE 8 Box, it is saying the serial number to be invalid?
It might sound pretty obvious, but please make sure that you are entering the serial number correctly and of PSE 8(in case you bought a PEPE box)?
Have you tried the steps mentioned below by Barbara?
If possible, you can send me the serial number through PRIVATE MESSAGE and I can check it on my end that whether the serial number is indeed invalid or that the issue is with your machine?
Regards,
Ankush

Entered CS6 serial number. Now a serial number from a qualifying product is being requested.

Had to nuke my Windows 7 partition. Did not deactivate CS6 (just learned about that here). Now running Windows 8, reinstalled CS6, and now it's barking that my "Serial Number is valid, but..."
What can I do?

What can I do?
You've entered a CS6 upgrade serial number.
Now you use the Product dropdown box and select whichever version you're upgrading from (e.g. CS5) then enter the CS5 serial number in the Serial Number box next to it.

Re-entering Photoshop CS6 serial number

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