Re:Error while doing the Invoice

Question

Dear Team,
We are encountering a problem while creating a manual billing using the transaction code EASIBI .  System  shows billing is completed success fully when we click the log it shows that the u201CBilling order deleted for contract number with schedule billing dateu201D. When we click on the details for message its gives a message u201DThe message is displayed in FM ISU_BILLING_UPDATE after FM ISU_S_TRIGGER_DELETE has run success fully is getting in our screen .
After the above process when we try to print a bill system will shows an error like the u201CBilling order has been deleted for that concern contract.u201D
Kindly advise how to proceed further.Thanks for the consideration.
Regards,
Suma.

Answer 1

Hi,
In your case, it seems you are having multiple contracts within one contract account and all are in joint invoicing.
In case, if all are in joint invoicing, you need to have billing documents processed (or billable billing orders) for all the contracts in joint invoicing group while creating invoice document.
Alternative, you can remove the contract from joint invoicing by making them as optional. Please have a look at the contract - joint invoicing option and make it as 2. So, if the billing order for contract is available that would get invoiced or it wud execute with the remaining contracts.
Invoicing occurs at contract account level, so, need to have all the mandatory billing orders or billing documents for all contracts in joint invoicing. Either remove the contracts from joint invoicing or make available the billing orders (bllable) for all contracts.
Also, for query related to error - billing order not found.
Whne you are executing billing/invoicing - system looks for available billing order (billable) - It executes billing first and at that point billing order gets deleted.
If you are executing invoice with billing documents already created using EASIBI - you will get the error in error log for billing order not found because the system by default starts the billing process at first and at that time it does not find any billing order as already we have the billing document created. So, after that the invoicing process is triggered, and the invoicing gets executed correctly.
So, the error related to no billing order found is of no use in this case, its just because of the process.
If you have the billing order, you can directly go to the invoicing option on EASIBI, it will create the billing document first and then invoicing in a single step. So, the option of radio buttons on EASIBI is just for the processing level you want to go with.
Hope this helps!!
Regards,
Rajesh Popat