Re: Fair usagae policy viloation Blocking

Dear Skype Team,
I have been associated with skype for many years. I have used my skype account for any commerical purpose. I have premium account, mainly used to call india family, friends. At time I use for Australia local calls. But never used for illegal purpose. I paid 116.49 AUD for my subscription .
Now I have got an email stating subscription is blocked.
Fair usage policy violation blocking
We have noticed some prohibited usage of your Skype subscription.
As a result, your subscription will be terminated within the next 24 hours, moreover, you will no longer be able to use or purchase any of Skype’s paid-for products.
The suspension of your access to Skype paid-for products is permanent and you will be unable to transfer any existing paid-for products to a new Skype account, or receive a refund. However, you will be able to continue to make Skype-to-Skype calls and send instant messages.
No explanation and nothing.
Is this fair to block my paid subscription without even a single warning?
I bought subscription with some trust on the company and its service. Now, seems like they just stole from me.
I am wondering which policy got vialated? I need clear explanation. I have paid huge amount and I need explanation.

I received same email. When I spread a word within friends that its unlimited & good. They tried to singin but could not find India in to the unlimited list.
I also feel the same like you guys , that they do not want to keep India unlimited & thats is why pretending a policy violation. If parents are using it from Australia , they want to call all people , sometime continuos callss as might be network issue.
Skype is microsoft , Mr Satya Nadela you understand Indians are not cheaters. They pay money to call , Skype /Microsoft already took 117 AUD from me & now telling me I can not use????
This is insane, I request all such victims to rais ethier voice

Similar Messages

Fair usage policy violation blocking

Dear Sir,
This has reference to your e-mail dated Augut 17th 2014, regarding fair usage policy violation.
This is to confirm that I am a law abiding citizen and I hereby also confirm that I have been using skype only for my personal, individual and non-commercial usage only.
Under the circumstances, you are requested to kindly restart the blocked services forthwith and confirm.
Thanking you,
Yours faithfully,
Hari1987

VINCQ wrote:
i got a mail about fair usage policy violation blocking. i didn't sharing and use it for commercial. how can i fix this problem.
Hello and welcome to the Skype Community.
You received this message because you have exceeded the call limits set out in this document:
http://www.skype.com/en/legal/fair-usage/
please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Please help , regarding fair usage policy....subsc...

Hello Dear Moderator,
My skype id is pavank77
I had accidnetaly exceeded the unlimited india calling subscription on 1 april 2012 and my call would not connect, The subscription is still not active on 2 April 2012....According to skype as far as i searched in the forum it should be active today....
Please Help regarding this matter. Skype calling is important to me as i am far away from home.
I would highly appreciate your help.
Warm Regards,
Pavan

I am sorry to hear that your account has been suspended due to Fair Usage Policy.
For Skype to fully assist you with this concern, we can go through the email verification form by just clicking this link below:
https://support.microsoft.com/skype/hostpage.aspx?language=en&locale=EN-US&oaspworkflow=start_1.0.0....
1. Once you are on that page, choose Account and Password.
2. Choose Blocked Accounts.
3. Click on Next.
4. Click on Email Support.
5. Kindly fill out the form.
**Please make sure to enter as much information as you can for them to collate enough data to authenticate your identity. It is also important to include the Service Request number together with the issue <SR# - ISSUE>, on the subject field. Once the form is completed it will be forwarded to a special team who will handle your case. You will then receive a follow-up email and will be assisted further in resolving the issue/processing your request.
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

Fair Useage Policy - email received re. exceeded u...

Help
I have just spent 3 hours on the phone over the last two days trying to sort this out. We are on Option 1. Yesterday we received an email stating that we had used 7GB of our 10GB usage and that we would be charged if we exceeded the agreement. However, when I rang, about an hour later, I was told that we had used 11.2 GB and that we had exceeded the fair usage policy. We don't game, download films etc., and our general usage is apparently about 1GB.I have spoken to numerous people at BT, the last one, from the BT technical team, told me that he didn't have a message that said we had exceeded our usage and not to worry. He said that he had spoken to 7 people all of whom he had reassumed. I'm really unhappy about this and very worried that someone has accessed our broadband. I have checked everything and can't see any other system on our broadband network and everything is passworded.
I note that other people have had this problem. I cannot understand how BT staff do not seem to appreciate how worrying this is for customers.

Mary999 wrote:
Help
I have just spent 3 hours on the phone over the last two days trying to sort this out. We are on Option 1. Yesterday we received an email stating that we had used 7GB of our 10GB usage and that we would be charged if we exceeded the agreement. However, when I rang, about an hour later, I was told that we had used 11.2 GB and that we had exceeded the fair usage policy. We don't game, download films etc., and our general usage is apparently about 1GB.I have spoken to numerous people at BT, the last one, from the BT technical team, told me that he didn't have a message that said we had exceeded our usage and not to worry. He said that he had spoken to 7 people all of whom he had reassumed. I'm really unhappy about this and very worried that someone has accessed our broadband. I have checked everything and can't see any other system on our broadband network and everything is passworded.
I note that other people have had this problem. I cannot understand how BT staff do not seem to appreciate how worrying this is for customers.
Hi. Welcome to the forums.
May I ask if you use Facebook or Spotify ? The former can use a few 100 MB per day depending on application, and the latter is a p2p system which will utilise your connection for "sharing" purposes.
Have you checked the online usage meter (a couple of ways to access it is via my shortcuts option 14d & 14e) - to see what figure is showing ?
The problem with the 7GB email is that it unfortunately doesn't really give any extra useful information about when the figure was breached or by how much.
Hopefully DavidM can get to the bottom of the problem (and based on the info the tech. chappy gave you), it might turn up a generic problem somewhere which may also help with the other recent reports of higher than expected usage figures.
To be honest it's not impossible for someone to piggyback onto a broadband connection if they know the passwords and access etc, however this is probably not very likely in the vast majority of cases.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

Extremely Unhappy With the Fair Usage Policy

Can someone please answer me this, what is the point of having a 20mbps unlimited connection when there is infact a cap of 100gb pm? It's such a rip off my blood is boiling!!!
I've gone over the limit apparently and had my internet connection butchered as a result. The assistant on the phone said it's a "slap on the wrist" I seriously thought what an unprofessional cow and wanted to tell her to f*** off if I'm honest. I don't expect such rudimentary terminology to be used on me when I'm a paying customer, it's outrageous.
Now I read the fair usage policy and find out why my BitTorrent speeds have been so terrible, even before the recent capping of my speed. On a well seeded torrent (2000+ seeders) in a fully port-forwarded uTorrent I am achieving 30KBPS. After midnight they improve but still only averaging around 300KBPS. They throttle P2P as part of the draconian policy! Use GLASNOST (google it) to see what horrible things they are doing with your P2P!
Can someone explain to me how you justify limiting a so called "unlimited" bandwidth at a rate that is only 60GB more than your capped packages? This is clearly false advertising and your fair usage policy is the worst I have ever encountered. Either this is resolved or you can forget it, I'm cancelling my subscription, you will not get another penny out of me, and you can take it up with my lawyer.

They say its not limited as you are only crippled during peak hours and can down as much as you like in the remaining hours **bleep**
If any post helps tick the star box on the left
Just cause Im paranoid dont mean they are not out to get me

Fair Usage Policy On Total Broadband Option 3?

I know the usage on BT Total Broadband isn't actually unlimited and it has a fair usage policy. This used to be 100GB but since BT Infinity came in I can't seem to find the policy on BT's site. Has it changed?
If my answer was helpful, please give me a star by clicking the star on the left hand side.
Thank you.
Solved!
Go to Solution.

robo878 wrote:
I know the usage on BT Total Broadband isn't actually unlimited and it has a fair usage policy. This used to be 100GB but since BT Infinity came in I can't seem to find the policy on BT's site. Has it changed?
Hi.
The 100GB figure has never been on the fair use policy site, and neither does the new figure of 300GB appear (it's been that since middle/late August).
For details see my shortcuts options 14a-c
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

Fair Usage Policy On Total Broadband Option 3 - us...

Hi there!!!
I got kouple of question about this Fair Usage and hope someone will help me to get clear with it....
I started to experience some difficulties with connection lately, specially till 5pm....I'm on unlimited Option 3 and I know that Fair Usage Policy applies to heavy users... But since I haven't got any warnings from BT how do I know that I used my limit and they cutting my connection ????
Is there a option to monitor your usage with Unlimited connection???
Hope to get any answer which might help
Thanks!!

As I sad before I got connection beck today at 5pm...so it's connected since then. Till 5pm I wasn't able to connect at all...
here are results of the test:
FAQ
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
2. Upstream Test: -provides background information.
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
Download Speed
14958 Kbps
0 Kbps
21000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 14958 Kbps
For your connection, the acceptable range of speedsis 4000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :17169 Kbps(DOWN-STREAM), 1172 Kbps(UP-STREAM)
IP Profile for your line is - 15000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 21.69:22.21:56.1 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
Upload Speed
946 Kbps
0 Kbps
1172 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 946 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1172 Kbps

My default domain policy is blocking Admin account

Hi!
I'm having some trouble... i set up my default domain policy to block control panel
but its blocking my local administrator control panel which i do not want, i've given my administrator rights to the policy
but it doesnt work...
can u help me? thanks!

> but its blocking my local administrator control panel which i do not
> want, i've given my administrator rights to the policy
Can you open regedit? Then delete HKCU\Software\Policies and
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies
Greetings/Grüße,
Martin
Mal ein
gutes Buch über GPOs lesen?
Good or bad GPOs? - my blog…
And if IT bothers me -
coke bottle design refreshment (-:

ITunes and Fair Access Policy

I currently use Hughes Net for internet service as it is the only internet I can get. We are switching to AT&T for cell phone service as they are the only company with service where I live. There is no 3G service, but at least I will have cell coverage again.
To my point, with the iphones en route to me, I went ahead and downloaded iTunes. I loaded it up, and it started configuring my library and all. About 10 minutes in, I get a message saying I exceeded my Fair Access Policy usage. I knew about it, and keep a monitor on the usage, but couldn't figure out why it did this. The only thing I had running was iTunes, and I don't think I was actively downloading anything.
The only thing I could reason was that maybe iTunes was connecting to the internet to get album art I don't have in my library.
Has anyone had this problem before? Or does anyone know if iTunes is constantly running internet usage for some reason?
I'm sorry if this has been asked before - I'm new.

The AXn that the TV is connected to is now set up to extend the network. (This may not be correct but it made the most sense during the setup)
No problem. Actually, configured to extend the AEBSn the AXn will provide better throughput than the ProxySTA configuration and have the benefit of support both wired (the TV) and wireless clients.
The AXg is in another part of the house and is used soley for airtunes.
I assume that you have then configured the AXg to "Join a wireless network" instead of creating a WDS ... and, if so, this would be the appropriate configuration as well.
With both AXs configured as such, both should show up as "AirPlay Speakers" as long as you have enabled AirPlay on both through the AirPort Utility.
Additionally, (seperate question) if I run an ethernet cable from the AEBSn to my iMac, will I be able to use airtunes?
AirPlay works over both wired and wireless connections. You should be able to stream from the iMac (connected by Ethernet to the AEBS), and then, the AEBS will stream wirelessly to either Express.

Is the Fair Usage Policy still 300gb?

Is the Fair Usage Policy still 300gb?
The reason I ask is that I've just checked and I'm at 294gb up until 23:59 on the 27th yet I haven't received any speed restriction warning emails this month when you usually get a mail at 240gb.
Solved!
Go to Solution.

Confirming Infinitechris reply.
If you are a P2P user note the part I have highlighted in Bold.
Quote below is from KerryG message #18 in THIS THREAD.-
Re: BT TO SCRAP 300GB LIMIT!.
on 08-03-2011 16h27
Hi everyone
Yes, this is true! BT Total Broadband and BT Infinity customers will benefit from the removal of Fair Usage Policy (FUP) controls when they begin to be removed from April 2011. Once removed, heavy user customers will be able to download/stream as much as they wish without having their speeds restricted.
BT will remove the FUP controls currently applied to customers with ‘atypical’ usage. Today atypical users are restricted at 300GB usage and account for less than 0.5% of the BT customer base. BT will not target any individuals with restrictions based on usage levels. However, we still have traffic management policies that will restrict certain applications / protocols, such as P2P, when the network is busy.
As BT continues to invest in the network and network bandwidth we can now remove these restrictions and ensure the experience of the wider customer base.
(Note that charges will still apply for going over limits on BT Total Broadband Options 1&2 and BT Infinity Option 1 but traffic will not be managed.)
Thx
Kerry
BTCare Community Manager
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

Fair usage policy violation warning

Would like to know how it is determined for a violation.
Got an email on the subject line just now.
To me, i am calling only the regular numbers and in an emergencey now, calls are frequent and lenghtier. Most of the months so far my regular usage level is far below the minimum level and it can be verified.
Let me know what is the basis for the above notification. Is it based on the number os minutes consumed?
Awaiting the quick response to fix this!
[Removed for privacy]

I am using Skype premium Credit which allows me to make calls from my Mobile and Laptop to make unlimited calls to 50 countries. Sometime my wife uses my laptop to make call to my home country as well. Recently she went to Bangladesh and tried calling me from there few times. She came back two weeks ago and now nobody uses it from outside Australia.
But last week I received the similar emails from Skype like yours but I am not sure what they are identifying as fair use. I have read the fair use policy and I didn't do anything that is contradicting the policy. I have tried to get support related email address from Skype web but failed. Is there anyone who knows any contact info so that we can raise the issue with?
Another friend of mine was saying that first he received an email from Skype warned him of fair-use violation who is on a 600min per months subscription but hardly use few hundreds min and his service has been terminated temporarily the next day.
So if someone cal tell us what is going on and why they are doing it.

Fair Usage Policy - 6 hours per day exceeded

Hi,
My Fair Usage Policy - 6 hours per day is about cross the limit. Is there any ways to reset it before GMT 0000hrs
rgds

Unfortunately no
Otherwise if everyone could reset it on their own then there is no point for the restriction.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Fair usage policy

Does BT`s fair usage policy work both ways?? In the months when i dont use Broadband as much, why isnt this discounted off the months when i do? Surely on a fair usage policy this should apply!

Nice idea but its their usage policy and is fair to them so comes under the title of "who said life was fair"
If any post helps tick the star box on the left
Just cause Im paranoid dont mean they are not out to get me

Received" Fair usage policy violation warning" ema...

I just received an email from [email protected],and the subject was Fair Usage policy violation warning. This is ludicrous!
Basically the email says that after spying on my account,well they used the term"monitoring" which is ridiculous. they came to the conclusion that I was abusing the fair usage policy.
Firstly I felt that my personal privacy was violated by being spied on by Skype;
Secondly , the package I bought was 10000 mins phone to call worldwide, the reason why I purchase this particular package is becoz I was looking for a pair of Valentino lady heels, in order to have a bigger chance in finding them, I would have to call up as many stores as I can. And since this is what the package offers,I don't see what's wrong with me calling all the boutiques and department store branches. What I don't understand is how could calling stores in different locations has been judged as abusing fair usage policy?
This just became very personal, also I think what Skype did and the email going thru length to explain their suspection is absolutely rude and absurd.
I demand that Skype should stop violating SKype user's personal privacy and spying on their accounts. There're so many software out there right now,which would probably offer more service and respect for the consumer, and I'm sure Skype will lose more users if they keep on spying on our accounts.
And I would really love to contact Skype customer service team over phonecall or email, unfortunately I've looked through SKype entire website,and there's no info related to that. If anyone knows how to contact Skype,do share please. I'll really appreciate that.
Thanks in advance!

I am using Skype premium Credit which allows me to make calls from my Mobile and Laptop to make unlimited calls to 50 countries. Sometime my wife uses my laptop to make call to my home country as well. Recently she went to Bangladesh and tried calling me from there few times. She came back two weeks ago and now nobody uses it from outside Australia.
But last week I received the similar emails from Skype like yours but I am not sure what they are identifying as fair use. I have read the fair use policy and I didn't do anything that is contradicting the policy. I have tried to get support related email address from Skype web but failed. Is there anyone who knows any contact info so that we can raise the issue with?
Another friend of mine was saying that first he received an email from Skype warned him of fair-use violation who is on a 600min per months subscription but hardly use few hundreds min and his service has been terminated temporarily the next day.
So if someone cal tell us what is going on and why they are doing it.

Group Policy to block \ delete desktop.ini

Group Policy to block \ delete desktop.ini
Hi,
I need a GPO that can be used for some to have desktop.ini on their desktop and others not to have it.
How can I enable desktop.ini for some and disable \ delete for others ?
Thanks

Hi Bazap,
According to your description, you would like to delete the file desktop.ini for some users. Right?
You could create an OU which contains the users whcih you would like to delete the file, and then configure a GPO which is set to delete only apply to this OU. For your information, please refer to the following article to learn how to configure a GPO
which can delete a file:
Configure a File Item
http://technet.microsoft.com/en-us/library/cc772536.aspx
Regards,
Lany Zhang

Re: Fair usagae policy viloation Blocking

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