Re: Gears of War: Ultimate Edition ($10 Pre-order Reward Certificate)

So I pre ordered when the 10$ reward was available. Will best buy still honor this or is everyone not gettign the 10$ reward?

Hello sixthnewkid,
Thank you for being a My Best Buy member and pre-ordering your games from Best Buy. We're pleased to have earned your loyalty.
I'd like to specifically thank you today for pre-ordering the Gears of War Ultimate Edition from us. I am sorry for any earlier confusion, but I regret that this title is not a part of our "Get $10" offer. That being the case, there will be no bonus points for anyone who pre-ordered previously. Any other My Best Buy Gamers Club or Gamers Club Unlocked benefits still apply.
Sincerely,

Similar Messages

Gears of War: Ultimate Edition at Best Buy

The Locust Horde is a nightmarish race of creatures that surface from the depths of the planet. Only one squad can eliminate these hellish beasts from the surface — the Delta Squad. A disgraced former war hero, Marcus Fenix, is seeking personal redemption, and leading his fire team into danger is his way. Lock and load for the epic adventure that helped define a generation of high-definition gaming, now remastered for Xbox One with Gears of War: Ultimate Edition.
Step into the boots of Marcus Fenix and grab your gun, the Locust Horde isn't going to stop itself. The original Gears of War returns in legendary fashion, as it has been completely remastered from the ground up for 1080p resolution at 60 fps. New lighting, environments, characters and cinematic scenes, as well as support for 7.1 surround sound plunge you deep into the harrowing battle for survival. Plus, you'll gain access to five new never-before-released campaign chapters that follow Delta Squad on their explosive journey to Timgad Station. Hop online and get ready to re-live the genre-defining multiplayer action that features a total of 19 remastered maps and six competitive modes, including Team Death Match, King of the Hill, Warzone, Assassination, Execution, Annex and the special community-designed 2v2 mode. Get ready to re-live and re-experience the Gears of War adventure that started it all.
Product Features
Lock and load for the epic and legendary title that helped define the first generation of high-definition gaming with Gears of War: Ultimate Edition, which features the original Gears of War completely remastered in full 1080p at 60 fps
Packed full of new content, including five new never-before-released campaign chapters that follow Delta Squad as they fight their way to Timgad Station
Dive into the deep and harrowing battle for survival against the Locust Horde as Marcus Fenix, a disgraced former war hero, who is seeking personal redemption as he leads his fire team against the merciless onslaught
Immerse yourself in the epic battles and iconic combat with this rebuilt version of Gears of War that now features improved lighting, environments, characters and cinematic scenes
Unlock and read five Gears of War comic books within the game to gain a deeper understanding into the saga
Become enveloped in the action with support for 7.1 surround sound
Load up for the return of the genre-defining multiplayer*, which includes 19 total remastered maps and six competitive modes, such as Team Death Match, updated King of the Hill and a special community-designed 2v2 mode
Earn all-new Xbox Live achievements and a 1,250 new Gamerscore
Enjoy hand-picked gameplay improvements, alternate controls and a new difficulty level that is designed for franchise rookies
Gears of War: Ultimate Edition provides you with early access to the beta for the next Gears of War**
* Online multiplayer features require Xbox Live Gold membership (sold separately)
** Gears of War 4 Beta: For early access to the Gears of War 4 Beta when it launches (expected Spring 2016), login to Xbox Live and play Gears of War: Ultimate Edition by March 1, 2016. Must be 17+
Xbox One, broadband Internet (ISP fees apply) and Xbox Live Gold membership (sold separately) required. Beta dates, content and features subject to change. Not available in all markets.
You are reserving Gears of War: Ultimate Edition for use only with Xbox One, release date 08/25/2015. Features and requirements may change. See xbox.com/reserve for additional information.
Pre-Order Gears of War: Ultimate Edition at Best Buy >
Still have questions? Want to talk to the Best Buy Community about Gears of War: Ultimate Edition?Reply to this post and join the conversation!

Hi CLD2ooth,
You know, we haven’t heard anything in regards to pre-order bonuses for Gears of War: Ultimate Edition just yet, only the Beta Access. Considering we just recently listed this title, it’s quite likely this could change in the future.
Keep an eye on the main Gears of War page here for any changes and I’ll do my best to jump back in here if I hear anything on this as well!

Gears Of War Ultimate Edition preorder bonus?

It has been posted that this is what the U.S. Bestbuy is getting for the retailer preorder bonus: Golden Hunter MP Character along with all other bonuses for preordering from any retailer
Best Buy Standard Edition ($39.99 USD)
- Gears of War: Ultimate Edition Physical Copy
- Golden Hunter MP Character
- Gears of War 4 Early Beta Access
- Civilian Anya MP Character
- Animated Imulsion Weapon Skin
Now I know other retailers bonuses and seems like the only one in Canada that hasn't listed anything is Bestbuy. All the other retailers are also listed in the U.S. Are getting the same bonus as there Canadian counterparts. Any update on this ?

Online Only preorders of Gears of War Ultimate Edition will get the exclusive Golden Hunter Multiplayer Skin! Full detail will show on the product page soon and yes, you will get the exclusive if you have already placed your preorder via our web store

GTA V $10 pre-order reward

Does GTA V still offer a $10 Pre-Order reward cerficate? It is still listed on the Pre-Order deals page but when you click through it is no longer there. Just wanted to check to see if it will be applied to an online order. thanks!

Hey sweetdavieg,
It does! Customers who pre-order and purchase an Xbox One, PlayStation 4, or PC version of Grand Theft Auto V are eligible to receive a $10 bonus certificate. Just keep in mind that the bonuses are not typically awarded until 15-20 days after pickup or shipment, so you won't necessarily see record of the certificate right away.
Thanks for your interest in pre-ordering with us!
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Issue w/Witcher 3 Pre-Order $10 Certificates, Store Pickup and Steelbook

I picked up my order yesterday for In-Store Pickup & had a couple of issues. First, when I was picking up my order, the associate helping me tried to pick up the two large boxes at the same time & I watched as they slipped from his grip & he dropped them in front of me. The outer sleeves of the boxes came unattached to the boxes & since one of the boxes fell on the other one, there was some slight damage to the box, there's a large crease on the top now. I asked him if he could grab another two that weren't damaged since they were obviously dropped right in front of me, but the associate said there were no other ones available. To him it might not seem like a big deal, but if I am going to spend the large amount of money on the Collector's Edition of an item, I like EVERYTHING to be pristine & perfect, even the outer packaging! That was disappointing.
On top of that, I asked about the Witcher 3 Best Buy Exclusive Steelbooks I was supposed to get w/my Pre-Order & he said they had not yet arrived, & that two would be set aside for me & to call the store later that day to see if they were delivered. Luckily I was able to get them, but I figured that it shouldn't be my responsibility to stay on top of the shipment, I felt that I should have at least been the one to RECEIVE a call since my order was at the risk of being incomplete, & ME having to call the store to track the shipment is an inconvenience to me.
My other concern is I checked my reward zone purchase history & while I already received the points for picking up my Pre-Order Games, I have NOT received the Victory Can Be Pre-Ordered $10 in Reward Certificates for the games, there is NO record of it in my Purchase History to reflect the Pre Order Bonus. Normally it is shown in the same section of points for the purchase (it can be seen when I check the details of my Mortal Kombat X Pre Order picked up a month ago).

Hey siatienco,
I have to admit, the circumstances you’ve described around your The Witcher: Wild Hunt pre-order are pretty frustrating to me. Obtaining your SteelBook should have been standard protocol, not a matter of “luck”. Also, I can completely understanding wanting a Collector’s Edition that’s in good shape and I greatly apologize if you received one that isn’t in perfect condition!
One positive note I can add here is that you likely have nothing to worry about with the $10 Reward Certificate portion of your pre-order. These points generally don’t show up until 15-20 days after you pick up your pre-order and within this timeframe, they may or may not even show as pending.
If for any reason you don’t see the 500 points ($10) in the timeframe mentioned above, please send me a private message via the link in my signature. Keep in mind, the points may appear back when you placed your pre-order, so be sure to look there as well.
Sincerely,
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Missing Pre-Order $10 Certificate

Hello -
I recently pre-ordered and purchased Shadows of Mordor, and I don't think my $10 RZ certificate is processing correctly. When I pre-ordered, I selected the XB1 version, but chose to switch to the PS4 version when I picked it up.
I asked the CS Rep when I picked it up if switching to the PS4 version would void my RZ Cert reward, but he had already canceled out the original pre-order at that point. And then told me I wouldn't qualify for it now due to the way pre-orders are handled.
I'm hoping someone can look at my purchase history and see that I preordered the game and purchased it - I just ended up buying it on a different platform - and grant me the $10 RZ Cert.
Thanks!

Hi malistrais,
The 500 bonus points you can receive by way of the "Get $10" pre-order promotion is a great offer, so I can understand feeling concerned that the last minute change with your Middle-earth: Shadows of Mordor pre-order may prevent the bonus points from posting to your My Best Buy™ account. If your pre-order had to be cancelled because of the change from Xbox One to PS4, then the bonus points may not post to your account because it took place after the game was officially released.
I would like to go over your My Best Buy™ account with you and the pre-order you placed, so I will be sending you a private message. To check your private messages, you will want to login to the forum and click on the yellow envelope at the top of the page.
Thank you for reaching out to us on the forum!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Missing Pre-Order Reward Zone Certificate for Fifa 15

Hi - please let me know who I should contact regarding the missing pre-order certificate for Fifa 15. Thanks!

Hello joogle,
When it comes to things like missing Reward Certificates from gaming pre-orders, we can certainly help you out right here on the forums! While I thank you for pre-ordering and purchasing FIFA 15 at Best Buy, I’m sorry to hear that you may not have received the bonus from the My Best Buy Get $10 promotion. I’m happy to review your account and help if needed!
Using your email address on file for the forums, I was able to locate your My Best Buy membership. In looking, I actually do see that you received the 500 points for pre-ordering FIFA 15. You’ll see the points if you look back to 5/30/14 when you pre-ordered the game. You can review your points by logging into your account on BestBuy.com and clicking the My Best Buy tab at the top.
You should be set here! However, please let me know if you have any other questions or concerns.
Cheers,
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Pre order $10 Certificate & GCU

Hi, I pre ordered battlefield hardline for the xbox one by depositing $5 the day before the release date. I came back to pick it up the next day and paid I believe a total of $50. I'm not exactly sure if the $5 deposit was applied or not but I don't see any 1000 points ($10 certificate) pending. I did get the pre order bonus code on my receipt though. They even asked me for my email so the code could be emailed as well. I just want to make sure if the $5 deposit was actually applied and if not, could you please help me get refunded $5 and get my $10 certificate if for some reason, it didn't count as a pre order? Thanks in advance.
Solved!
Go to Solution.

Hi SomethingNanika,
The "Get $10" pre-order offer is a great way to earn some bonus points, and as long as you picked up your Battlefield Hardline pre-order within seven days of the official release date, you should qualify for the 500 bonus points ($10 = 500 points). It can generally take up to 20 days for points to officially post to a member's account, so 4/6/2015 would be your 20th day.
I looked over the receipt from when you picked up your pre-order and it does look like the $5 deposit was applied correctly. Your discount for being an Unlocked member brought the price down to $47.99 and with sales tax the total was about $50; however, that is when your $5 deposit was applied. The final receipt should show that your credit card was charged about $45.
With that being said, please feel free to send me a private message if you have any other questions or if you do not see the 500 bonus points post after 20 days, and I will see what I can do to help. You can send a private message by clicking on the blue button in my signature that is labeled "Private Message."
Thank you for posting and enjoy Battlefield Hardline!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

GOW Ultimate Edition...where is the bonus stuff??

Both Amazon and Game Stop offer bonus characters for pre-ordering....but BB there is no $10 credit for a pre order nor any bonus characters....what gives??

Hello Imn22,
Great questions about the Gears of War: Ultimate Edition pre-order bonus and the Get $10 promotion! Unfortunately, this game doesn't qualify for the promotion.
It's not listed on the website, but we'll be offering a Golden Hunter multiplayer skin. BestBuy.com should be updated in the near future to reflect this bonus. I apologize for the delay.
Best Buy will receive the Golden Hunter multiplayer skin.
Both menacing and ornate, the Golden Hunter stands out in the Locust Horde wearing unique, gleaming armor and hunting players with a deadly combination of weapons.
This Multiplayer Skin lets you play as a Golden Hunter in competitive multiplayer* matches in Gears of War: Ultimate Edition

Get Deluxe bundle now and Pre Order Monster Hunter 3 Ultimate

This what I'm going to do...
Get Wiiu Deluxe and comes with 10.00 besbuy gift card.
Head over to the store that the devs created the Monster Hunter 3 Ultimate site an pre order the game because you get FREE Game Pro controller along with it.
Even though zombiu bundle cost 389.99

mputtr wrote:
I just took a look at the capcom store and it's the classic game controller, not the pro controller like in the zombiU bundle.
the one you'll get is the one that looks like a snes controller w/ hand grips.
you'll be getting:
http://www.bestbuy.com/site/Nintendo+-+Wii+Classic+Controller+Pro+(Black)+-+Black/9853244.p?id=12181...
not
http://www.bestbuy.com/site/Nintendo+-+Pro+Controller+for+Nintendo+Wii+U+-+Black/5764077.p?id=121869...
K i get it now, but still good kinda.... This might be useless for me i already own one

Destiny Limited Edition Pre-Order Bonus $10 Issue

I pre-ordered Destiny 2 months ago online for in-store pickup. Went to the midnight release and was told that they didn't have my game (Destiny XB1 LE). I went home, called bestbuy.com and asked what was going on. She said it showed in store, and to pick it up in the morning. Go back in the morning of release day and am told that they were shipped 360 LEs by mistake and that no other store anywhere had a limited edition. I go back at the end of the week and ask what is going to be done - they initially say nothing. The manager then gets on the phone and starts calling stores - lots of stores - and finds a copy and has it shipped in. When I go to buy it, they cancel my pre-order and ring it up under a new transaction (i.e. no $10 in points). Could I still get my $10 in points?
Thanks,
Chris

Hi cficare,
Thanks for pre-ordering and purchasing your copy of Destiny with us! I was glad to read that the staff at your local store was able to help you find a solution, despite the initial version mix-up.
In order to guarantee you receive the $10 pre-order bonus certificate, the rep who assisted you should have fulfilled your initial order and then processed an exchange if necessary. Cancelling the initial order prevents this from occurring, so I'd be glad to see what can be done to assist you.
Please make sure to check your private messages when you can by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Missing $10 Game Pre Order Bonus

I have not received the $10 Pre Order Bonus on the following orders.
Order Date: 09/05/2014
{removed per forum guidelines}
SKU 8396021
Call of Duty: Advanced Warfare - Atlas Pro Edition - Xbox One
Order Date: 09/23/2014
{removed per forum guidelines}
SKU: 8439005
Microsoft Xbox One Special Edition Sunset Overdrive Bundle 6QZ-00026
Order Date: 09/29/2014
{removed per forum guidelines}
SKU: 6577106
Forza Horizon 2 Day One Edition - Xbox One

Hey again Segura,
Thanks for reserving and purchasing your copies of Call of Duty: Advanced Warfare, Sunset Overdrive, and Forza Horizon 2 with us! I hope you're enjoying each game so far.
I've had the chance to review your account and it looks like at least one of your pre-order bonus certificates (for Sunset Overdrive) may not have been awarded since your initial order was returned + repurchased at the time of pickup. I've addressed that issue, so you should see record of that certificate sometime in the next 2-3 business days. The other certificate for Call of Duty: Advanced Warfare should post within a similar timeframe, so make sure to keep an eye on BestBuy.com for updates.
As far as Forza Horizon 2 is concerned, remember that this game was not eligible for our Get $10 program. Instead, customers who pre-ordered and purchased this title were to receive a $10 Xbox Live code via e-mail within 15-20 days of shipment or pickup. If you still haven't received your code though, then you'll want to send a message to our Gaming-BBY inbox with the following information:
Message Subject: Game Title & Platform
Message Body: Include...
• Proof of purchase (Customer Service PIN from in-store receipt or BestBuy.com order #)
• Email address (the one you provided for the code)
Please ensure you provide all of this information to Gaming Support for the fastest service. Armed with that information, our gaming team will be able to quickly assess the situation and provide you with a resolution.
Thanks for your patience and understanding!
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

$10 reward certificate with EVERY pre-order using GCU?

So every single time I pre-order with my GCU I will get a $10 certificate?

Hey MutantMike,
It'd be amazing if our Get $10 program worked that way, but alas, it does not -- My Best Buy members must pre-order and purchase an eligible title to receive this bonus. A full list of qualifying titles can be found here:
Get $10 in Reward Certificates
The offer is also limited to one bonus certificate per My Best Buy membership per title. For example, if you were to pre-order and purchase two Xbox One copies of The Witcher 3: Wild Hunt and one PlayStation 4 collector's edition of the same title, you would still only be eligible to receive one $10 pre-order bonus certificate.
I hope this helps.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Can't pay off pre-order to join Gamer Club Unlocked in weekly ad?

So I got the Best Buy ad this moring in the paper and saw the "Join Gamers Club Unlocked for $30 when you buy any new game $39.99 or above." Knowing I still had 3 preorders outstanding, I called up the Rewards Zone 866 number and asked them if I would be able to take my preorder in and just pay it in full to satisfy the requirement so I could join. Of course is what I was told and just to take my pre-order receipt into customer service.
I head into Best Buy in Castleton, Indiana (#229) and head to customer service as told with the ad and explain I called the RZ 866 number and they told me to bring it to them. After the lady handling the registered called someone, he told me that it would be no problem and he would just have to cancel my preorder and then to just pull the game card and one of the Gamers Club Unlocked cards and the register would take care of it.
Then that is when everything went South.
I hand the individual the two cards and he proceeds to tell me I could join the GCU for $30 when I buy a game. When I told him I wanted to pay in full for the game he told me I could not do that because "it's two different systems." I explained that I had already spoken to the RZ folks as well as customer service and then he told me "well I should know, I'm the video games guy." I then told him I would just come home and call the RZ folks again, asked for his name and store number which he gave me in a smug tone and I left. As I was walking out the sliding glass doors he said "have a nice day" in a condescending tone. That set me off. I turned and asked the security guy for a manager to complain about the terrible customer service and attitude and the manager was apathetic in helping me. After explaining what I was trying to do, he said he "thought" he could help me. At this point I was overly annoyed so I told him to forget about it and left.
If you look at the add, nowhere does it say you can't pay in full for a preorder game to satisfy the requirement. Obviously it can be done because the folks on the 866 number said it would be no problem and I've seen multiple posts on several video game forums of people doing it at their local store. This is probably the third time in the last year I've had issues with associates at this store on advertised deals. So what gives? Lack of training? Employees that just don't care?
So now my dilemma is do I go to another location to see if they can help me or do I just cancel all of my preorders and find a new retailer?

Hello Jason,
Enuf is spot-on: since in-store pre-order deposits are not considered to be actual purchases, bundle offers such as our current Gamers' Club Unlocked promotion do not apply. If the title you reserved is released and you pick up your copy while the offer is still in effect, then you would be able to take advantage of the bundle savings during the final sale. Otherwise, you will need to purchase another title $39.99+ to be eligible.
As far as why your thread was moved is concerned, all My Best Buy Gamers' Club-related inquiries -- including those on promotional offers, benefits, and pre-order bonus certificates -- belong in this board. Our In-Store Purchase board is intended as a place for customers to post general policy inquiries, share their in-store experience, and obtain support for existing/prior purchases.
Thanks for your understanding, as well as for taking the time to post!
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Pre-ordered CoD: AW missing $10 bonus

Pre-ordered CoD online via BBY.com for in-store pickup on 11/2. Checked BBY for the pending points and it's missing the $10 pre-order bonus. It's only showing points for the purchase. Granted, I pre-ordered the day before and not weeks or months in advanced but it's still before the game was released. Any help with this would be appreciated.

Hi y2juio,
Enuf is spot-on: you may not see records of your pre-order bonus certificate until 15-20 days after pickup or shipment. If you still haven't received it after that timeframe has passed, let us know and we'd be glad to see what can be done to assist you at that time.
Thanks for your patience and understanding, as well as for purchasing your copy of Call of Duty: Advanced Warfare with us!
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Re: Gears of War: Ultimate Edition ($10 Pre-order Reward Certificate)

Similar Messages

Maybe you are looking for