Re: Genieo removal after Maverick exception during download 5/24

During my download of Maverick yesterday, the only exception was a pop-up that indicated Genieo was not acceptable and that it had been put in a file (of course I don't recall the exact words). I later saw it with my other apps with the Genieo icon, a gray disc upon it and the word "uninstall" underneath the icon. After reading "The Smart Mac" Thomas Reed's article and dire warnings if one doesn't follow the 6 steps exactly, I am afraid to proceed as I am quite the novice. Since the app has that indication, would it be OK to just leave it there as such - or if I should uninstall - does its present status indicate a simpler approach to un-installation?

I suspect you are referring to Thomas Reed's "TheSafeMac" site and I understand your reluctance, but you must have overlooked his recommendation to use the Adware Removal Tool he recently wrote which automates those steps, avoids the need for you to follow six steps exactly and basically makes it a no-brainer.
I hadn't realized that Apple had added Genieo to it's list of Incompatible software, but moving the application probably didn't get rid of the other files / processes that may cause your computer to run slower and display unwanted advertising.
Do not run the Genieo provided "Uninstaller"! Not only does it do an incomplete job, it actually installs additional files which makes it's presence less obvious.

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ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
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17/02/2014 8:50:48.830 pm Mail[1420]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
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17/02/2014 8:50:48.831 pm Mail[1420]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 8:50:48.832 pm Mail[1420]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
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17/02/2014 8:50:48.843 pm Mail[1420]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 8:50:48.844 pm Mail[1420]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
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17/02/2014 8:50:49.147 pm Mail[1420]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 8:50:49.148 pm Mail[1420]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
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17/02/2014 8:50:49.151 pm Mail[1420]: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
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SASL(-1): generic failure:
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17/02/2014 8:57:35.537 pm sandboxd[44]: ([1420]) Mail(1420) deny file-issue-extension /Applications/System Preferences.app
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17/02/2014 8:58:37.834 pm Mail[1450]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
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ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
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17/02/2014 9:05:11.982 pm Mail[1311]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
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17/02/2014 9:05:11.983 pm Mail[1311]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:05:11.983 pm Mail[1311]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
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17/02/2014 9:05:11.996 pm Mail[1311]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:05:11.996 pm Mail[1311]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
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17/02/2014 9:05:12.299 pm Mail[1311]: Rethrowing (from nts_ValueForProperty:) NSInternalInconsistencyException: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:05:12.301 pm Mail[1311]: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:09:30.982 pm Mail[1351]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:09:30.982 pm Mail[1351]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
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    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
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17/02/2014 9:09:30.996 pm Mail[1351]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
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    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
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17/02/2014 9:09:31.300 pm Mail[1351]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
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    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
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17/02/2014 9:09:31.301 pm Mail[1351]: Rethrowing (from nts_ValueForProperty:) NSInternalInconsistencyException: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:09:31.309 pm Mail[1351]: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
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17/02/2014 9:17:47.000 pm kernel[0]: hfs: mounted Mavericks Mail Update on device disk1s2
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ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
17/02/2014 9:48:21.100 pm Mail[1281]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:48:21.100 pm Mail[1281]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
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17/02/2014 9:48:21.107 pm Mail[1281]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:48:21.108 pm Mail[1281]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
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17/02/2014 9:48:21.121 pm Mail[1281]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:48:21.122 pm Mail[1281]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
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17/02/2014 9:48:21.425 pm Mail[1281]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
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17/02/2014 9:48:21.428 pm Mail[1281]: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
18/02/2014 11:05:32.667 am SubmitDiagInfo[2026]: Removed expired file file:///Users/kylie/Library/Logs/DiagnosticReports/Mail_2014-01-17-172108_kylie -pennells-computer-2.crash
18/02/2014 11:05:32.668 am SubmitDiagInfo[2026]: Removed expired plist file file:///Users/kylie/Library/Logs/DiagnosticReports/.Mail_2014-01-17-172108_kyli e-pennells-computer-2.crash.plist
18/02/2014 11:05:32.751 am SubmitDiagInfo[2026]: Removed expired file file:///Users/kylie/Library/Logs/DiagnosticReports/Mail_2014-01-17-172122_kylie -pennells-computer-2.crash
18/02/2014 11:05:32.754 am SubmitDiagInfo[2026]: Removed expired plist file file:///Users/kylie/Library/Logs/DiagnosticReports/.Mail_2014-01-17-172122_kyli e-pennells-computer-2.crash.plist
18/02/2014 11:05:32.760 am SubmitDiagInfo[2026]: Removed expired file file:///Users/kylie/Library/Logs/DiagnosticReports/Mail_2014-01-17-172204_kylie -pennells-computer-2.crash
18/02/2014 11:05:32.761 am SubmitDiagInfo[2026]: Removed expired plist file file:///Users/kylie/Library/Logs/DiagnosticReports/.Mail_2014-01-17-172204_kyli e-pennells-computer-2.crash.plist
18/02/2014 6:40:40.623 pm com.apple.iCloudHelper[2324]: AOSKit ERROR: Setup request failed, [email protected], url=https://setup.icloud.com/setup/get_account_settings, requestHeaders=
    "Accept-Language" = "en-us";
    Authorization = "Basic ...";
    "X-APNS-Token" = b56c2b7e1d85a6e0e62e5042aa11f1713b173f25c6f01c736814e5bb8de65773;
    "X-Aos-Accept-Tos" = false;
    "X-Mme-Client-Info" = "<MacBookAir6,2> <Mac OS X;10.9.1;13B42> <com.apple.AOSKit/176 (com.apple.mail/7.1)>";
    "X-Mme-Country" = AU;
    "X-Mme-Timezone" = AEDT;
error=Error Domain=AOSErrorDomain Code=5003 "The operation couldn’t be completed. (AOSErrorDomain error 5003.)" UserInfo=0x7fd7aae09810 {HttpStatusCode=409, DialogInfo={
    AlternateButtonLabel = "";
    AlternateButtonLink = "";
    Body = "MOBILEME_TERMS_OF_SERVICE_UPDATE";
    DefaultButtonLabel = "mme.setupservice.SetupServiceJS.OK";
    DefaultButtonLink = "";
    DialogType = TOSDialog;
    ErrorID = "MOBILEME_TERMS_OF_SERVICE_UPDATE";
    Header = "";
    HelpLink = "";
    description = "This account needs to accept the ToS";
    localizedError = "MOBILEME_TERMS_OF_SERVICE_UPDATE";
    protocolVersion = 2;
}}, httpStatusCode=409, responseHeaders=
    "Cache-Control" = "no-cache, no-store, private";
    "Content-Encoding" = gzip;
    "Content-Length" = 404;
    "Content-Type" = "application/xml; charset=UTF-8";
    Date = "Tue, 18 Feb 2014 07:40:38 GMT";
    "X-Apple-Request-UUID" = "9401099f-8801-4f62-a7ca-d16db588239f";
    "X-Responding-Instance" = "setupservice:21000201:nk11p10me-setupsvc002:8001:14A51:121055";
responseBody=
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
          <dict>
                    <key>protocolVersion</key>
                    <string>2</string>
                    <key>DefaultButtonLabel</key>
                    <string>mme.setupservice.SetupServiceJS.OK</string>
                    <key>Body</key>
                    <string>MOBILEME_TERMS_OF_SERVICE_UPDATE</string>
                    <key>ErrorID</key>
                    <string>MOBILEME_TERMS_OF_SERVICE_UPDATE</string>
                    <key>DialogType</key>
                    <string>CustomDialog</string>
                    <key>AlternateButtonLink</key>
                    <string></string>
                    <key>AlternateButtonLabel</key>
                    <string></string>
                    <key>localizedError</key>
                    <string>MOBILEME_TERMS_OF_SERVICE_UPDATE</string>
                    <key>DefaultButtonLink</key>
                    <string></string>
                    <key>Header</key>
                    <string></string>
                    <key>HelpLink</key>
                    <string></string>
                    <key>description</key>
                    <string>This account needs to accept the ToS</string>
          </dict>
</plist>
18/02/2014 6:40:40.627 pm Mail[1281]: [AOSAccounts] : [ReportAuthErrorNotification] : AOSTransactionGetError The operation couldn’t be completed. (AOSErrorDomain error 5003.) reason (null)
18/02/2014 6:49:41.000 pm syslogd[18]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
18/02/2014 6:59:52.401 pm syncdefaultsd[1363]: com.apple.mail-com.apple.mail.recents will keep remote value for MR_9824ED5728BAF605F963A0111BD43734 as it's the initial sync
18/02/2014 6:59:52.403 pm syncdefaultsd[1363]: com.apple.mail-com.apple.mail.recents will keep remote value for MAX_RECENTS as it's the initial sync
18/02/2014 6:59:52.404 pm syncdefaultsd[1363]: com.apple.mail-com.apple.mail.recents will keep remote value for MR_F3E968F132A2D4F195A30313751AEE25 as it's the initial sync
18/02/2014 6:59:52.405 pm syncdefaultsd[1363]: com.apple.mail-com.apple.mail.recents will keep remote value for MR_2D515D99B5F1866A8358CA514D851EBD as it's the initial sync
18/02/2014 6:59:52.406 pm syncdefaultsd[1363]: com.apple.mail-com.apple.mail.recents will keep remote value for MR_CBE83A6CD721353325864EB93DE06F40 as it's the initial sync
18/02/2014 6:59:52.407 pm syncdefaultsd[1363]: supressing remaining warnings for com.apple.mail-com.apple.mail.recents
18/02/2014 6:59:52.408 pm syncdefaultsd[1363]: com.apple.mail-com.apple.mail.recents had 7 keys that reported issues.
18/02/2014 7:00:10.819 pm com.apple.preferences.internetaccounts.remoteservice[1333]: An instance 0x7fc33bc83c40 of class IMAPMailbox was deallocated while key value observers were still registered with it. Observation info was leaked, and may even become mistakenly attached to some other object. Set a breakpoint on NSKVODeallocateBreak to stop here in the debugger. Here's the current observation info:
<NSKeyValueObservationInfo 0x7fc33e828710> (
<NSKeyValueObservance 0x7fc33e82df30: Observer: 0x7fc33e82c640, Key path: uidNext, Options: <New: NO, Old: NO, Prior: NO> Context: 0x7fff8deca44b, Property: 0x7fc33e8286e0>
18/02/2014 7:00:30.168 pm Mail[1439]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
18/02/2014 7:00:30.168 pm Mail[1439]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
18/02/2014 7:00:30.175 pm Mail[1439]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
18/02/2014 7:00:30.176 pm Mail[1439]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
18/02/2014 7:00:30.189 pm Mail[1439]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
18/02/2014 7:00:30.190 pm Mail[1439]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
18/02/2014 7:00:30.493 pm Mail[1439]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
18/02/2014 7:00:30.493 pm Mail[1439]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
18/02/2014 7:00:30.494 pm Mail[1439]: Rethrowing (from nts_ValueForProperty:) NSInternalInconsistencyException: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
18/02/2014 7:00:30.496 pm Mail[1439]: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
18/02/2014 7:48:31.576 pm syncdefaultsd[1488]: recentsd-com.apple.mail.recents will keep remote value for MAX_RECENTS as it's the initial sync

I am trying to reset my 4th generation ipod touch via itunes (as I cannot remember parental controls code). In itunes it does a download but then says the software was corrupted during download. Itunes is up to date. Operating system is vista. Any ideas?

I have given my 4th generation ipod touch to my husband and he wants to download some in app purchases, so I am trying to reset it via itunes. I dont remember setting parental controls but I must have at some point, maybe when I lent it to the kids. But I cannot remember the password and nothing I have tried works. So I have backed the ipod up and am trying to reset it but after speding 10 minutes doing a download I get a message that says:
"The softwaar for the iPod was corrupted during download. Disconnect and reconnect, then try again. Make sure your network settings are correct and your network connection is active, or try again later"
I have tried many times. All the settings are correct, and the network seems to be working fine in all respects.
Any advice very much appreciated.
Thank you
UPDATE - decided to try one more time after trying for hours and it has worked! I now suspect it may have been because my son was playing an online game. Though we have plenty of bandwidth. But in case, I guess it could be a bandwidth problem.

A Complete Guide to Restore or Recover Your iDevice (or if you forgot your passcode)
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
If you need to restore your device or if you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to
         update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Safari / App Store crashing after mavericks update

Weird stuff after Mavericks update. Internet connection is fine, Chrome works perfect.
Safari attempts to open webpage, but shows 6-9 white boxes surrounded by green border in the upper left hand corner of the page. The webpage will show up, then safari crashes. If I disable Javascript, then smaller boxes show up, but safari is usable.
App Store will also open, but shows nothing.
Disk Utility has a bunch of Open Error 1 and Open Error 5
Any suggestions?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Re: Genieo removal after Maverick exception during download 5/24

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