Re: Gift Card undelivered

I have purchased a gift card for my recipient worth $45 but it is undelivered to his email as on date.I have repeatedly contacted the customer support by emailing them but there's no proper solution yet,the gift card isn't delivered yet.I am very upset with chat and vision regarding how the issue is being handled.

Hi michaelsworld,
Could you kindly provide me with your order number please. I will look into your case with priority and update you asap.
Looking forward to heating from you soon.
Kind regards,
ChatandVision Ltd,

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Gift Card undelivered

Hey Skype,
I have ordered $10 gift card through your vendor Chat and Vision,.
48 hours have passed and the recipient still has not received the email.
I am looking at her email inbox with her and there's no sign of it.
This is unacceptable as she needs it urgently to call overseas.
Please take care of this as we consumers do not have direct access to Chat and Vision Customer Service (or lack thereof)
Thank you.

peterki wrote:
I have ordered $10 gift card through your vendor Chat and Vision,.
48 hours have passed and the recipient still has not received the email.
Hello
Orders for gift cards generally take longer than 48 hours for Chat&Vision to process. I'll check to make sure it's being done.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

My Gift Card order undelivered.

I also have the same problem. I also bought a gift card fo $10 and is still not deliverd to the mail address. now its more than 48 hours.

jithi wrote:
I also bought a gift card fo $10 and is still not deliverd to the mail address. now its more than 48 hours.
Hello
We can't assist you until you advise which supplier you purchased from.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

How do I transfer a gift card balance to family members in family share

Ok well I just realized that the account associated with my Family share will only access my credit card and not my gift card balance.
I had two $100 gift cards which I redeemed into my account thinking we could all share the gift card. Little did I know that only I can use the balance.
I know I can just purchase the app or the song and then they can download it for free but it's a pain in the butt if I'm not home to do this. Is there anyway I can transfer the funds to my wife and kids?? Oh and to top it off I've since thrown away the original gift cards so there is no way to remove the funds and place them back on the cards. Thanks in advance!

Open the App Store on your iPad. Scroll all the way to the bottom in the "Featured" tab. You should see your Apple ID there. It may indicate that you have that credit balance. If not, click the Apple ID button you see there and sign in if necessary and then click "View Apple ID". You should see the credit balance.
It will apply to your app (or iTunes music) purchases automatically.

How do you add an iTunes Gift Card so that all purchases of any members of a Family Sharing Group can use the credit?

How can all family members of a Family Sharing Group use a gift card that has been been applied to the iTunes master account? I added a gift card to our master iTunes account for my grandson, and even though he's a family sharing group member, none of the purchases I have approved from his requests have used the gift card credit. A search of the iTunes support site failed to turn up anything that even remotely addresses this topic. It would seem reasonable to assume that any purchase made by any family member should be able to use the gift card credit since all purchases go through the master account, but this does not appear to be the case.

Regarding your statement about the gift card balance being used if redeemed to the organizers account - http://www.apple.com/feedback.
Regarding redeeming the gift card to the child's account, it is the same as redeeming to yours. You have to be signed in to the iTunes store using the child's apple ID, then redeem the gift card there. If you already redeemed the card on your ID, you won't be able to redeem it again.
Redeem and use iTunes Gift Cards and content codes - Apple Support

Multiple users/gift cards on one account

I have what I would imagine to be a common scenario but not sure how to handle. Before yesterday, we had one teenager using the home PC on a iTunes account linked to our CC for any purchases she needed to pay us back for. We now have 2 more teenagers who need to do the same with their new iPods and all 3 kids have gift cards. How do we ensure they can all use their gift cards separately, but still link any additional purchases back to our common account linked to our CC? I have seen several posts about how to use multiple iPods on the same PC but not how to manage iTunes accounts in relation to multiple gift cards and a common iTunes account for billing purposes which should be common. I want to make sure I set this up properly from the start so any aasistance is appreciated.

I would suggst creating a new iTunes accounts for each user using their own gift cards. You don't need a CC if you use a gift card.
Go to the iTunes store screen and click Redeem at the top right under *Quick Links*.
Enter the gift card number then select *Create new account*. At the CC details scene, select None.
but still link any additional purchases back to our common account linked to our CC?
You cannot. They can all be on the some computer.
Any gift cards put onto a single iTunes store account are put into that one account. Anything purchased by anyone will be deducted from the total.

How can I change my apple ID region after reedeeming a gift card from USA, since I want to use my visa which is from canada?

Dear Mr/ Mrs:
I am pooria, my apple ID id **********@*****.com
well actually I have a problem, I have a Visa card and as I recieved a gift card from my friend from USA, aftrer redeeming the card and spend it through app strore, now, I have 0.98$ and I can't spend for other apps since there is not any app which is exactly 0.98$ . So I've tried several times to get back to my visa card to go to appstore and buy my favorate apps, but the matter is that my visa is from Canada and I recieved a notice in which untill I didn't spenc the 0.98$, I'm not able to change my location and this really is a big problem for me. Would you please fix the problem that I can change my apple ID location to use my visa card?
Moreover I have to say that as I go to a trip several times a year, I prefere to use giftcards insted of my visacard specially when I'm not in canada, and most goftcards sold in these countries are from US. So It would be a big problem that I always should email apple support inorder to do sth to allow me to change my location scince I would like to have my visa also.
would you please help me with this matter?
sincerely
Pooria
<Personal Information Edited by Host>

Pooria
Contact Apple. Before you do, think about telling the story in order
I travel a lot
I have a balance that prevents me from transacting with Apple... please help me.
I prefer to use Gift Cards, is this wise?
What would you suggest to achieve my goal of [ whatever your reason may be for your current methods ] ?

How can I delete credit card from account to use gift card redeemable credit?

I cannot use my gift card $20 because my declining credit card refuses my purchase. I don't want to **** thing to use my credit card, I want to use my redeemable gift card **** it, so why won't it let me. And I cannot delete my credit card becase there is NO WHERE to get rid of it!!! Frustrating!!!

Moorside01 wrote:
I have the same issue. My son has an iPod Touch, but it seems that he has to have a credit card associated with the Live ID
Live ID is for Microsoft.
Are you saying you do not have the None option when you review his payment info?

How should I give itunes autonomy to my children now that they are in high school and have used my Mac and my itunes account to buy music for years, including all gift cards given to them. They now both have their own computers.

When my children were younger, and needed more help and oversight, I had them purchase songs with my permission, often with gift cards that they had been given on various occaisions. Now, however, they both have laptops, they would like to split out "their" music and books, sync their Itouches to their own system, and I would love to have 9000 less Taylor Swift songs stored on my hard drive. Also, it seems that I can't set up independent Itunes accounts for them without a credit card, however they both get gift cards several times a year. A suggestion for this? It must happen to a lot of families. Thanks.

Unfortunately you cannot split (nor merge) items purchased with an AppleID. I am not clear on what you will have to do to allow them continued access to their music on your account. Apple no longer has DRM protection in its music but then I also hear people have all kinds of authorization issues when trying to synch so it sounds like they still keep restrictions on what you can do with the music when trying to move it about. I'll let somebody more experienced with syncing answer this part. You may have to authorize their computers and devices to your AppleID to allow them all functionality with the music.
Ideally you would have set them up with their own AppleIDs years ago but...
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card - http://support.apple.com/kb/HT2534 - only works for new accounts!

My 2 children share an itunes account. now that they are older and receive lots of itunes gift cards, it's very difficult for them to each redeem cards fairly! how do i set up separate accts

can anyone tell me how to go about setting up a separate account for one child without messing up the original account? or can anyone give suggestions about redeeming gift cards so each child does not have to keep track of the others purchases. its' causing a lot of stress around here and potential inequity. my daughter wants her own acct. i assume i would set that up under a separate email and will she lose everything?

You will indeed need another email address, but you just then set up the account as you did your current one. You can use your daughter's gift card to set up the account. I'd suggest you give each child his/her own user account in Windows, if you haven't already. That will give them each their own iTunes library and keep each child's purchases completely separate.
As to the existing content, once you've set up the user account for your daughter, just copy the content you want your daughter to have from your current iTunes library to a shared location (either on the computer or on removable storage such as a USB flash drive or an external hard drive), log into your daughter's user account, launch iTunes, and drag the content into the iTunes window. Then just authorize that copy of iTunes to that iTunes Store account (Store menu -> Authorize) and she'll be able to continue to play and sync that content. Log her into her own iTunes Store account for future purchases.
Regards.

How does my child use an existing iTunes gift card now that we have family share?

My son has a balance on iTunes from a gift card, we have added family sharing to our devices and now we can't seem to use his gift card for his purchases. How do I fix this?

Regarding your statement about the gift card balance being used if redeemed to the organizers account - http://www.apple.com/feedback.
Regarding redeeming the gift card to the child's account, it is the same as redeeming to yours. You have to be signed in to the iTunes store using the child's apple ID, then redeem the gift card there. If you already redeemed the card on your ID, you won't be able to redeem it again.
Redeem and use iTunes Gift Cards and content codes - Apple Support

How many times can you resend an iTunes Gift Card?

Tried sending an iTunes gift card to a @facebook account but the recipient hasn't received it.
Is it possible to send to another of their @facebook accounts and if that also fails then to a conventional account?
I guess my question is how many times can you resend on Gift Card and to how many different email accounts?

To use an iTune Gift Card to buy books...
Open iTunes on your computer and click on the iTunes Store.
You'll need to be signed in...
Click on the little House icon in the dark gray bar across the top. (or Shift+Command+H)
On the right side of the page under Quick Links click Redeem and enter your code.
Then it will show your credit balance in the dark gray bar across the top next to your account name to let you know how much you have to spend.
Then as you buy books, it'll deduct from the credit balanace.
There is a distinction between, iTunes Gift Card and Apple Gift Card.
Apple Gift Card: can be used to purchase Apple hardware and accessories at any Apple Retail Store, the Apple Online Store...
iTunes Gift Card: To give music, movies, TV shows, apps, books, or anything on the iTunes Store, the App Store, the iBooks Store or the Mac App Store, select an iTunes Gift Card

Is there another way of getting apps from the appstore without putting your credit card number in, ive heard about the itunes gift card thing can anybody just give me more info about that and how i can buy free things free things from the appstorepls help

Is there another way of getting apps from the appstore without putting your credit card number in, ive heard about the itunes gift card thing can anybody just give me more info about that and how i can buy free things free things from the appstore...pls help as im only a teenager and have no credit credit and my parents dont trust me with theres and they dont care about the fact that you can set up a password/.... PLEASE SOMEONE HELP I WILL BE SO GRATEFUL... And i would really like to get the iphone 4 but if there is no way of etting apps without your credit number then i would have to get a samsung galaxy s3 maybe ...

You can set up an Apple ID without a credit card.
Create iTunes Store account without credit card - Support - Apple - http://support.apple.com/kb/ht2534

If I wanted to exchange my iPhone 5 for the new iPhone 6 (no additional cost after $199 gift card from selling iPhone 5) do I have to pre-order online or do I just have to show up at a Verizon store Sept 19th?

If I wanted to exchange my iPhone 5 for the new iPhone 6 (no additional cost after $199 gift card from selling iPhone 5) can I pre-order online now or do I just have to show up at a Verizon store Sept 19th?

scodaddy, that is a wonderful question. We are super excited about the new iPhone. You can always pre-order your new iPhone online and then start the mail in rebate by following this link: http://bit.ly/GGnDDC Or you can always go into the store location and do it all in store on the 19th when the phone is launched. That would depend on if the store has them in stock when you go in. I hope that this was able to address your concern.
KevinR_VZW
Follow us on Twitter @VZWSupport

My ITunes gift card I brought, the Reemdem code had bin wide out so I can no longer see that code what do I do

My ITunes gift card I brought, the Reemdem code had bin wide out so I can no longer see that code what do I do?

"bin wide out"?
If you mean you cannot read the code on the back of the card take it back to the store you purchased it from. If the numbers are not visable because you scratched them out I don't know if the store will replace or refund that. If you can read some of the numbers you could just keep trying a combination of letters and numbers to replace the missing ones. This will take a while depending on how many inputs are missing. You will have to use 0 through 9 and I am guessing A through Z.

Re: Gift Card undelivered

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