Re: Have subscription, but Skype says I have to ad...
xxxxxxxxxxxx I have paid for a year subscription and when I go to make a call its acts like I need to add credits, I have double checked and it shows where I paid for it with my order number and it show where it was suposed to have been added to my account with a status delivered.
Hello
Always start your own topic please rather than infiltrate someone else's No two issues are ever the same (too many variables).
In your case your account shows that you have an active 100 minutes monthly plan and that you have already used up your allocation for this current period. Your next additional minutes will be added on July 15th 2014. Until then you can call using Skype Credit.
Buy Skype credit
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
Similar Messages
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Have subscription, but Skype says I have to add mo...
I have bought a telephone number and 3 months calls for $18.00 During last 2 hours I am trying to make a call anywhere, but it is written that I have to add money!
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content.Hello
Your account shows that you have purchased a Skype Number. These are for your contacts to call you. If you wish to make calls you need either a relevant Call Subscription or credit.
Skype subscription Buy Skype credit
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Unlimited subscription to US but Skype says I have...
I just purchased an unlimited subscription for 12 months to the U.S. I made one call to a u.s. mobile phone, now Skype says I have to buy credit to make my next call. The call was dialed, not sms. Why? I thought my subscription gave me unlimited mobile and landline calls to the continental us, guam and puerto rico.
Hello
Your account shows that you have purchased a Skype Number. These are for your contacts to call you. If you wish to make calls you need either a relevant Call Subscription or credit.
Skype subscription Buy Skype credit
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Paid subscription but account says I have a CC free membership with trial software!!
Hello, I purchased the $9.99 per month PS & Lightroom bundle at the start of the year and I my payments are current but my PS tells me my trial has expired and it asks me to license my software! It was working fine until about a month ago when it updated and now I get the message I just spoke described. Lightroom works and updates fine! When I go to manage my account it tells me I'm on a Creative Cloud Free membership and I only have access to trial software. Please help!!
Hey Jeff, I went to the hosts location and there was no hosts file so I did a search and found the below file.
# Copyright (c) 1993-2009 Microsoft Corp.
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
# This file contains the mappings of IP addresses to host names. Each
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# The IP address and the host name should be separated by at least one
# space.
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# For example:
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I have noticed that I receive my payment receipts through my work email but I believe I'm logged into CC app via my hotmail account. Could this be the problem? I have some pics attached showing what my CC is showing.
Sorry to be a pain but I'm getting busier with work and this is a major problem which I needed sorted ASAP please!! Hope you can help.
Regards,
Kurt -
Bought subscription but skype says no credit when I try to call
I have bought a 1 month 120 min subscription for Swedish calls but when I call I get the message that I have no credits? I got an email confirmation that my order went though
FanJamie wrote:
1. Every time I try to call a mobile phone that is within Australia it is telling me I have no call credit 2. but when I check my account it tells me I have more than enough to make the call I need to make.
Hello and welcome to the Skype Community.
1. Your account shows that you are calling a cellphone in Australia. Please note that only calls to landlines in Australia are included in the Unlimited World Subscription.
2. You haven't purchased any credit so your credit balance is zero.
Buy Skype credit
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM card and need to disconnect and insert my SIM. I don't understand why this keeps happening and it's been going on for a wile now. I have tried over and over again to get this iPhone to work but nothig is happening. I've even gone on the website for support (apple.com/support) but cannot find anything that will help me with this situation. Can someone please help me find a solution to this problem? I have been without a phone and do not have money to buy another one and it is crucial for me to get it fixed. Thanks.
wesb
What computer operating system is involved in the Premiere Elements 11 and 13 issues? Same computer or different ones? Are you installing from purchased download installation files or from purchased installation disc? Does Premiere Elements 11 work completely on this computer whereas 13 will not?
Let us go through the typical drill so as to take nothing for granted.
1. Does the problem exist with or without the antivirus and firewall(s) disabled? Are you working with an individual home computer or in a
school or company network?
2. Are you running the program as Administrator and is there any "domain" account involved?
3. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
4. Do you have the latest version of QuickTime installed on the computer with Premiere Elements?
Let us start by ruling in or out any of the above, and then we can decide what next.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR -
I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?
The instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see the iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen. -
i have changed my PC and want to authorise it on itunes match, it looks like it has but still says i have 5 machines authorise
Sign-in to your iTunes Account, you can see which computers are authorised. If necessary de-authorise all and authorise those again that you need.
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I am trying to change my apple id Country. but it says " you have a store credit balance, you must spend your balance before you can change it." i don't wanna spend it to change my country. by the way i can't update any of iPhone apps. need help
It's strange because I can change my AppleID country without this message.
So what to do? Just try to do this again, but on another device. You may also erase cookies and history of your browser.
I hope it will be helpful, good luck! -
my iPod touch 5 is disyllable and it wants me to connect to iTunes. i connect to iTunes but it says i have to accept the invitation from my iPod witch is locked so what do i do?
Hello there Patss213,
If your iPod Touch is telling you to connect to iTunes and when you do, you are prompted to Trust the computer but are unable to due to the device being disabled, you will need to put the device into Recovery Mode and restore it with this article:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Keep in mind this will delete all information on the iPod, and you will need to restore it from a backup:
iTunes 11 for Mac: Update and restore software on iPod, iPhone, or iPad
iTunes 11 for Windows: Update and restore software on iPod, iPhone, or iPad
iCloud: Restore your iOS device from iCloud
Thank you for using Apple Support Communities.
All the very best,
Sterling -
i sent my 17inch mac pro to apple to install a new hard drive and my mountain lion was not on it when i got it back, using the same apple id i tried to re download it but it says i have to pay
never mind i got it by going into my account and veiwing hidden items and there it was
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I have already downloaded keynote on my iPhone, but it says i have to pay for it when i want to download it on to my mac
Keynote for iOS is a separate product from Keynote Mac with separate pricing reflecting the difference in their function. Keynote iOS is $19.99, and Keynote iOSis $ 9.99, iOS apps only work on iOS devices, Mac apps only work on Mac.
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How can i find my ipod touch 5th g that has been stole (it does have icloud but it says that it needs internet connection) i dont know what to do now plz help
What To Do If Your iDevice or Computer Is Lost Or Stolen
If your Mac, iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should do in advance - before you lose it or it's stolen - and some things to do after the fact. Here are some suggestions:
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T, Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. Lost or Stolen iPhone? Here’s What to do
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on MobileMe
3. OS X Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
Third-party solutions for computers:
1. VUWER 1.5.4
2. Sneaky ******* 0.2.0
3. Undercover 4.7
4. LoJack for Laptops Premium Mac
5. STEM 2.1
6. MacPhoneHome 3.5 -
why is it when i am trying to syc my music to my iphone but it says i have authorised my laptop...but i have authorised it!
how do i stop this and get my music onto my iphone?If you look at the details of the error message displayed on your computer, iTunes will show you which songs and account(s) have not been authorized on your computer.
Songs from other people's iTunes accounts are usually the culprit. These songs can be added to your iTunes library by file sharing software, or by perhaps by your friends trying to share music with you.
If you don't recognize the iTunes account that purchased the unauthorized songs, you should probably get rid of them or investigate other (probalby not very legal) methods for working around the problem. -
I purchased quick time pro, and attempted to download quick time 7, but it says I have quick time x installed. I deleted quick time x but it still says it is there and will not let me install.
In the optional install items-Quick Time is not an option. I am on Leopard.
Then you either:
1) never had QT X installed and could not have deleted it since QT X is only installed on Snow Leopard (OS X v10.6), Lion (OS X v10.7), and Mountain Lion (OS X v10.8) systems or...
2) you are actually running Snow Leopard (OS X v10.6) and not Leopard (OS X v10.5) as you just stated.
Please confirm which statment is actually correct.
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