Re : Highlight Search rsults in RoboHelp 7 (webHelp)

Hello there,
How are you ? I am a newbie at using Robohelp. Our company
just purchsed Robohelp licenses and I was trying to pickup this
tool. I could create the html help file with TOC and Index. Search
works great but what's baffling me is that the Search results don't
highlight the search word.
I tried to Google it but it brought that you had to right
some JS to highlight and add it to ALL help pages onload(). But ,
it said that V7 had these feature out of the box...I tried looking
but couldn't find it .
Can someone please help me with this. Thanks in advance.
- Sam

Hello Rick,
How are you ? Thaks for your quick response. Appreciate it. I
am obviously missing something!! Yes, I am using WebHelp Single
Source Primary layout output.
However, as you suggested when I click on View I don't see
Pods .
Moreover, I double clicked on the WebHelp layout (In project
Tab, Under Dependencies Folder icon)
Click the Next > button at the bottom of the dialog
But that didn't bring me the option for Search
highlighting!!!! Instead, I am seeing option to make output 508 /
W3C compliant. I am using Robohelp 7.0 Build 145 . Also, I am
currently on trial version , yet, to receive the license keys from
Sales guy. You think that could be it ? I wanted to attach the
snapshot of what I am seeing( didn't find option in forum) where I
am suppose to see Search highlight option
Thanks again,
Sam

Similar Messages

RoboHelp 10 WebHelp search feature not working?

Hi all,
I am using the Adobe Technical Communication Suite 4 and cannot get RoboHelp 10 to generate a WebHelp product with search capabilities.
I have created a RoboHelp 10 WebHelp project and imported FrameMaker 11 files.
Everything seems okay, but when I search in Internet Explorer 10, nothing happens. I can even be on the same page as a term and enter the term in the box,
but then nothing happenns. I also tried: Opera, Firefox, Chrome and Safari browsers and still no results in the WebHelp search results.
Actually, I get one word by default and that word is: "null".
Any idea on what is causing this? I have a deliverable due soon, and I need to get this search capability working.
Thanks in advance for your suggestions.
I am using the latest patch too - RoboHelp 10.0.0.287
Regards,
Jim

Hi Jeff,
Thanks for the reply. I am not sure if it is Java, although I did download Java to make sure I had the latest update. I am running on a Windows 7 64 Bit Dell Laptop with Adobe TCS 4.
I just saw a different post - but related to this post on the topic and I think it has to do something with the XML files that are created during the normal generation process.
I have a feeling that there is something wrong with my XML files and the reason I say that is because I can generate one of the sample RoboHelp projects to WebHelp and then use IE 10 to search and the results
come up right away, but when I do a WebHelp generate on my project the search does not work.
Here is that related thread:
http://forums.adobe.com/thread/798369
Search Error: Failed to initialize database
Mar 1, 2011 12:33 PM
That thread dealt with RoboHelp 8 and I am using RoboHelp 10, but I think the problem is probably the same.
My questions are as follows:
I have a customer deliverable on Monday with several hundred files and a search mechanism that does not work at all. Can I copy the search mechanism from the sample project and then put it into my project?
Are the XML files generic or specific to each project?
How many XML, Javascript and other RoboHelp type files are used to make the search functionality work? I was thinking of populating one of those sample files, that has already been started with my files to see if that would get things going in the right direction - with the idea of removing all the sample files from that project and replacing them with my files, but, I have over 400 files, including references to foldout drawings and vendor manuals (baggage files) and it would probably take too much time to make that happen.
With that said, if you or anyone else has ideas on how I could get this search engine working, I would really, really appreciate it.
My current file structure is like this:
Main Project Folder
    !ScreenLayout
    My Project File1
    My Project File2
    My Project File3
    resource
    whdata
    whgdata
    whxdata
    Frnt_Cov.htm
    Frnt_Cov_csh.htm
    Frnt_Cov_rhc.htm
    All RoboHelp graphics, javascripts and .htm files
There does NOT seem to these folders that are in the sample:
!Language!
!SkinSubFolder!
!SSL!
The !ScreenLayout! folder is the only one present. Does this have anything to do with only having MultiScreen HTML5 and WebHelp (Primary Layout) for my project settings?
Again the most notable difference I see, is between the folders NOT included in my project (!Language!, !SkinSubFolder! and !SSL!). I am not sure why these folders are not included in WebHelp.
Thanks for taking the time to read this, as well as for any suggestions that can be offered. I really need to get the search feature working by tomorrow.
Regards,
Jim

RoboHelp 5.0 - Highlight Search Terms

Hello,
I found the following page about highlighting search terms through Adobe’s forum:
http://www.grainge.org/pages/various_rh_projects/highlighting/index.htm
However, I was unable to download the Javascript .zip file from http://www.calvinly.com/weblog/000111.html (the actual link is http://www.calvinly.com/robohelp/highlight_search_X5.zip ). Is there another way to locate this file?
Thank you,
Connie

Hello,
I found the following information at
http://www.grainge.org/pages/various_rh_projects/highlighting/index.htm
Reference the Javascript File
The script is referenced by adding the following to in the <head> section of the page.
<script type="text/javascript" src="highlight.js"></script>
You can name the javascript file whatever you want as long as you amend the above accordingly. You will also need to enter path details if the topic is not in the root of the project. Click here if you need help with setting the relative path.
Call the Javascript Function
The topic you are reading calls the script by inserting the following immediately before the closing </body> tag.
<script type="text/javascript"></script>
This looks like a great feature. Can someone help me to locate a copy of the highlight.js file? (when I tried to download this file from http://www.grainge.org/pages/various_rh_projects/highlighting/index.htm I got a "file not found" message).
Many thanks,
Connie

Highlighting Search Strings vs Individual Words

I am using the method on Peter Grainges site for Highlighting
Search Strings. I have completed all necessary changes and the
function works~~~~ One thing I have found that I wonder if I can
change.... As it stands now If I enter more than 1 word to search
ROBO actually separates both words and searches them as individual
words ~ I want to search as a string not individually -- is there a
fix for this?? Thanks in advance for any help that is
offered.

The search has no link to the highlighting in this context,
it just makes it obvious.
I don't think you can change that other than use a different
search. ZoomSearch can be configured to work with RoboHelp and is
described on my site.

Auto-open DHTML dropdowns containing highlighted search result?

I have submitted the following feature request.
Does anyone know of a script or other "trick" that will produce this result?
When returning search results in published output, automatically open DHTML dropdowns containing the highlighted search term. Otherwise, users go to the listed page but cannot see the highlighted search term. There may be many dropdowns on a single page, resulting in some inconvenience for end-users of published output.

Hi Willam
I stand to be corrected on this, but won't that cause all drop-downs to expand for all topics? I understood the issue to be that only when a term was found inside a drop-down was when the expansion was desired. So perhaps a single page has ten drop downs and a searched term is found that occurs in one of the ten, only expand that drop-down do the term would be visible.
AFAIK this isn't possible.
As an aside, it always did strike me as odd that someone would go to all the trouble of inserting drop-downs and expands, only to later want them all presented by default when the topic was opened. Isn't the idea behind them to hide information until the user wishes to see it?
Scratching head.... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Enable Highlight Search Result in RH8 for Word

Hi all,
Is the search option "Enable Highlight Search Result" available under RoboHelp 8 for Word? I can find the option in RoboHelp 8 but I can't find it under the RH8 for Word application.
Any pointers or advice would be really helpful.
Cheers,
Leigh.

Thanks Peter.
Appreciate you answering this one.
It's a pity this is not an option as I have word docs already written for a User Guide and the text highlighting option in searches is really helpful to narrow down where seach strngs are located within large topic pages.
I guess I could copy and paste the word content manually into a RoboHelp HTML project instead.
Thanks again,
Leigh.

Highlight search string in a pl/sql report

Hi all,
I followed the example of QBE by Scott Spendolini. I got it working. But I am trying to add the highlight search string functionality, in the report created. The report is created from a dynamic pl/sql query. Can you give me any ideas or an example? Thank you for your time in advance,
Rgds,
Suma.

Hi Suma,
Your Search button runs a process called "RUN_REPORT". Presumably, this process picks up the values from the tabular form to construct the new SQL statement.
Given that you don't have a normal report definition - ie one that you can use the Highlight Words option - the only other possibility is to adjust the SQL query results.
Let's assume that you have in your RUN_REPORT process a variable called vJOB that holds the JOB value from your QBE grid. Your SQL statement could then be adjusted to something like:
SELECT EMPNO,
ENAME,
'<span style="color:red">' || JOB || '</span>',
etc
FROM EMPTABLE
WHERE JOB = vJOB;
Obviously, without seeing your code, I can not say exactly how it should be constructed to highlight the word(s), but the above should give you an idea of what you need to do. If you're still not sure, can you please paste into this thread the RUN_REPORT code.
Regards
Andy

How to highlight search term in a different color in search results?

Hi
How can I highlight search term in a different color in the search results. Currently it is black, I would like to change it to green.
Thanks in advance
Regards
Vidya

Dear Bhanu,
It might be possibe but i am not fully sure about it.
try with different combination and check it.
I need to check whether it is feasible or not.
Best Regards,
Arun Jaiswal

Robohelp 9: WebHelp search showing too many highlighted results

I set up the WebHelp Settings (Search) to Enable Highlighting in Search Results, Show Context in Search Results, and Hide Rank Column in Search Results. When I search for keywords, such as "e-mailing requestors", the results highlight every letter in the search phrase, including the "e" in "the. I did not enable the Substring Search. Please see the attached screenshot. Does anyone know what's wrong?
I have the latest update of RoboHelp 9 (9.0.0.228). This is happening in IE9 (9.0.8112.16421) and Firefox 3.6.20. (I can't even test the WebHelp locally in Google Chrome until I upload it to the Web server, since all of the panes are blank (version 13.0.782.112 m).

Peter,
You and Rick are both correct.
Here's the response from Nidhi at Adobe Support after I reported this as a bug:
"For searching words like 'e-mail' ,you need to specify it in double quotes ,and then only just the word 'e-mail' will be highlighted .
As in our search we have a set of break characters:- @ $ ^ ( ) ~ ? / { } [ ] + = ! * - %.
Whenever we encounter such break characters in the search query ,text is broken into keywords at these characters and indexed for searching ,and that is why in case of the word e-mail, the word 'e' and the word 'mail' are indexed separately .And when you search for the word e-mail without quotes ,it would search for all instances where it finds the word 'e' or the word 'mail' and highlight them .
Hence if you want the search to return and highlight only the word 'e-mail', you need to specify the word 'e-mail' in quotes like "e-mail" so that it honors it as a phrase and phrase search is done on it and the exact match is returned and highlighted."
Thanks very much for your help.

WebHelp search generated by RoboHelp 8 not working in Safari 5.0

Hello,
I'm new to the forum, but have been lurking for a while, and have benefitted greatly from answers found here. Thanks!
I use RoboHelp 8 HTML - recently upgraded from X5 - to generate WebHelp for a cross-browser compatible web app. I generate using the DHTML > Pure HTML option, and Safari is using the DHTML version. I use 'traditional style (no skin),' 'Optimize speed for: Local PC or Intranet'.
The Help seems to work fine in Safari for Windows, but now with the recent update to Safari 5.0, the Search functionality is not working at all. The search tab displays properly, but upon entering text and pressing Enter, nothing happens. It works in all other major browsers, except Opera which gets the Pure HTML version, and there I hid the search tab all together because it's unacceptable in that state.
The only customization I've done is swap out the tab images, and insert a little css to hide (display:none;) the "limit search results to __" option as it was getting cut off in every browser, and I couldn't figure out why, or how to fix it.
Any ideas? Anyone else seeing this?
Thanks for your anticipated help!

Hi there
Your mention of:
I still think this deserves attention, and would like to hear what others think.
Seems to imply you feel I was attempting to make you shrug it off. I wasn't. I was attempting to coax you (and anyone else) to submit the Bug Report. You have no idea how critical this aspect is. I see you made no mention of doing that so I'm assuming you ignored the suggestion.
Many folks have the grossly mistaken belief that the Bug Report/Wish Form just sends information to a circular file where it is never acted upon or seen again and as a result, you have had your say and it makes you feel better for getting it off your chest. But these things are actually reviewed by the development team. Each and every one of them. You may not get a personal response for each one you submit, but sometimes you do!
As for changing the verbiage, click File > Project Settings > General and look at the LNG File tab of the ensuing dialog. You are able to influence all manner of verbiage in that little gem.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95!
Adobe Certified RoboHelp HTML Training
SorcererStone Blog
RoboHelp eBooks

Robohelp 9 WebHelp - Searching doesn't produce any results.

Hi, I upgraded to RoboHelp 9 last week and now searching in Webhelp doesn't produce any results. I've created a new project, used the sample project, tried generating it to a new folder and results remain the same.
When I select the search tab, the status bar flutters with the "Waiting for file...." displayed indefinetly with the occassion display of the javascript: (void);
Screens shots are from the RH 9 sample project. Results are the same with my projects. CHMs generated work fine!
Any suggestions?

Mary
You added the problem to another thread that was not related as the issue there is the use of HTTPS. I have deleted that post.
You also started a second thread with a the same question. I don't understand how asking the question twice will help so I have locked that thread but created a link to this thread so that anyone with an answer can help you. If there is a reason for starting a second thread, please let me know.
Please just ask once and wait for a reply as this wastes moderator's time that is better used trying to answer questions.
Now to the problem. Searching with Chrome installed works just fine for most people so the problem seems to be local to you. If I have read you correctly, after installing Chrome, the search breaks no matter what browser is used.
Was that checked on other machines or just yours?
IGNORE THIS QUESTION - The answer is YES and that was in the post.
Did you also check that search was broken with the supplied sample projects? I know that works with the three browsers being discussed here?
Where was the help installed when tested by you both standalone and from the application?
Questions 2 and 3 are really only related to problems with Chrome. I have not seen anyone report Chrome also breaking the search in the other browsers. There's more to this than meets the eye as Chrome has not caused that problem for anyone else, or at least, no one has reported it.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Search tab malfunction in RoboHelp 8 (WebHelp output)

I am trying to create a WebHelp output after importing a Word doc into RobobHelp HTML 8. Once I generate WebHelp as the primary layout, the TOC and Index tabs work fine. However, the Search tab isn't working: Regardless of the key word I use in my search, the only result I get is a link to the imported doc (which imports as a single topic). This isn't a helpful Search function at all. What am I missing?
Thanks,
E. Johns
edjohns_dfw

I have come acoss issues being reported in adobe forums that webhelp output cannot be viewed in IE 10. Fixes are provided for Robohelp 10 @http://forums.adobe.com/community/robohelp/robohelp_webhelp?view=discussions where we are given a link with the fixes @.http://helpx.adobe.com/robohelp/kb/help-visible-using-win-8-ie.html but no fixes are available for robohelp 8. Please provide a similar fix for robohelp 8
Request the adobe development team to get back ASAP as we do not have the timeframe to upgrade to robohelp 10.

ToC, Index, Search appearing blank in RH8 Webhelp

Hello - I have been reviewing the forum questions and answers for about a year now - some great advice - but I can't seem to find an answer to my current problem, so I need to post it here.
I have recently upgraded our help system from RH7 to RH8. I generated Webhelp this week and all was well on my local system in both IE7 and FF3. The long list of every possible number and letter which was appearing in FF in the search column had disappeared and search was behaving exactly as I hoped. Nothing else looked anything other than perfect.
I made the submission to our engineering team and when it was integrated, I tested again. IE remains fine, but in FF, we get the "welcome" page, but an empty column where the ToC should appear. Same with the index - I can enter a keyword, but I get no results. Ditto for search.
Our test and production environments are different, obviously, than my local environment - I put the Webhelp output on an Apache server and all was well. It only breaks when it goes into the production environment.
I was told to tell you that our Apache server does a rewrite rule to Weblogic (9.2.3) - where, with the exception of the UGLY search results in FF from the RH7 Webhelp, all worked well with RH7 output. Our environment hasn't changed, so we believe that we may need to change something in a config file to accommodate changes in RH8. ( We made the changes to UTF-8 as recommended in earlier posts some months ago.)
Any help will be greatly appreciated.
Thanks
Marla

Hi again
For the Adobe forums search, I find you have to search twice. The first search shouldl bring back some results. What you want is to get to the initial results page.
Click the image below to see at full size.
Now you see a different page.
Again, click the image to see at full size.
Hopefully this helps... Rick
Begin learning RoboHelp HTML 7 within the day - $24.95!
Click here for Adobe Certified Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

TOC/Search window not displayed in WebHelp Pro output

Robohelp10, WebHelp Pro -
I've got what I have to think is pretty fundamental question: When I generate my WebHelp Pro project, everything works perfectly until I move the contents of the output folder to a network drive for viewing. When the default topic opens, rather than displaying the TOC/Search window on the left, I'm getting a link that says "Show". Click that link, and the TOC opens right up.
I would like to have the TOC displayed on that initial view, without requiring users to click the "Show" link.
Again, when I view the results of the output on my local drive, the TOC is displayed. The obvious problem is, the generated help needs to reside on a network drive to be accessed by our users...
PS: The project is on my local drive, only the contents of the output folder are being moved to the network drive. Also, everything other than the TOC display seems to be working fine.
Any ideas would be greatly appreciated.
-lcarey

Larry, Rick has solved your conditional build issue. However, do check to make sure you have all the updates installed for RoboHelp 10.
WebHelp issues in RoboHelp versions 10 and 11
I notice you are using IE. Does the Show link occur with Chrome or Firefox as well?
Meanwhile, I'm still suspect that you are not opening the correct "default" start page file to launch the WebHelp and that's why you're getting that "Show" link. This is "tell-tale" that you are opening the default topic file instead of the default Start Page. By chance have you somehow named your "default topic", index.html? If so, this is not correct.
john

Search Feature error RoboHelp 10

RoboHelp 10. Opened project in Window 7. When Webhelp is generated Search feature not working. Error: Failed to initialize database. It was working in Windows XP.
What do I do?

Hi there
Seems a similar thread had the same issue. See if the thread linked below has any value in helping fix this:
Click here to view
Of particular note, I think there were some PDF files in Baggage that caused the issue.
Cheers... Rick

Re : Highlight Search rsults in RoboHelp 7 (webHelp)

Similar Messages

Maybe you are looking for