Re 'Home moves' & BT departments speaking to each ...

After contacting BT for a line extension to our new house (20m from old property,on our own land) Openreach sent out a surveyor (eventually). After several completion of order dates that come/go are changed the latest one (13th Feb) has come & gone with I/us still not having a line that's been activated. Now I'm told the following after I complained twice today...
'I can see that you arranged an engineer visit on 5th December charged at £130.00 for the new address. I am sorry but as a home move was not arranged the line was incorrectly set up using your old address master socket. Because you have built a new property and you will be demolishing the old address we needed to arrange a home move.
An order was placed to home move your service with stop date of 23rd January. This is the reason you have lost the connection to your newly build home as it was connected to the old address.
I have contacted our order team and requested that once Openreach gives us an update with your order that you be contacted. Reference for this request is....................
I appreciate that you have been severely inconvenienced and the engineer’s survey has caused you considerable distress. Unfortunately I am not in a position to offer anything more substantial although I am extremely sympathetic to your situation and as a customer, I appreciate that this is not a good level of service to experience. You will be updated after we get an update from Openreach within the next few days.
If you have two charges for engineer visits on your next bill please get back in touch for one of them to be removed.'
Really if the surveying dept had communicated with the line laying dept correctly in he first place I might have a working phone now instead of having to rely on mobiles & dongles.. Sadly I hear I'm not along is such fiascos.

Hi Buchanloon,
Thanks for posting. I can look into this for you if you wish. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Similar Messages

  • HT201177 I am trying to create home movies and each time there is no sound when I play back the disc. The sound is there when I play back in imovie and also after I've shared with idvd and played back. Not sure what else to do???

    I am trying to create home movies, and do not have sound on the final disc. The sound is there in imovie and after sharing to idvd. This has only happened a couple of times before and I have made a lot of movies. I have just gone through about 8 discs, all with no audio when I play them!!!

    You need to ask for support in the iMovie forum.

  • Home Move & BT Vision Not Activated Properly - nea...

    Hello,
    Apologies if there is an answer to this somewhere but I did a search and couldn't find anything relevant... also apologies that this is quite long but the whole saga has been going on for ages so there's a lot to write. 
    I hope someone is able to advise as to how I can finally get this sorted out though before I have a breakdown!
    - On 15/11/11 I contacted BT via the website to inform them of my home move from A to B and that I wanted to stop service at A on 21/11/11 and to start at B on the same date or asap thereafter
    - I received a standard email reply stating that service would start at B for phone, broadband & BT Vision 22/11/11
    - I then received a call (not sure of exact date) to say that there unfortunately would be a delay to Broadband & Vision
    - Phone service activated at B (new address) 23/11/11
    - Broadband activated at B 26/11/11
    - BT Vision activated 03/12/11
    - However I then noticed that Replay & On Demand (which had been part of my package) were still not activated (i.e. they were still PAYG)... I gave it a few days
    - I called BT in the afternoon of 08/12. I spoke to a few different people (Indian call centre I believe) who didn’t have a clue and was then put through to a helpful chap (I think in UK)... we went through everything and although he couldn’t see what the problem had been he did switch me to a new package: dual package (phone & broadband: and switching from Broadband Option 2 to Option1) + BT Vision Unlimited (i.e. not also including Film Club) + unlimited weekend & eve calls (previously had just been weekend).
    - He also said that they would knock a few quid off for the first 2 months because of the hassle and that it would be a new 12 month term
    - HOWEVER he couldn’t have it set up immediately as one of the first people I’d spoken to before being put through to him had logged it as a fault and apparently the new order can’t be put through and activated until the fault has been cleared
    - He informed me the new activation date would be 15/12/11
    - The phone activation happened 15/12/11 (i.e. switching from unlimited weekend calls to evening + weekend)
    - As of 22/12 BT Vision had still not been activated properly as I still didn’t have On Demand, Reply & Film Club... I was told that the order was still shown as open. There was an issue and the guy I spoke to said he would try and get to the bottom of it, sort it out and would call me back the following evening
    - A couple of hours later I received an email to say that my order was cancelled (?!)
    - Now it is possible that the person I spoke to tried to call me on 23/12/11 but I was out
    - 24/12/11 (I think, it may have been the evening of 23rd) I sent an email via bt.com asking what was going on
    - I then received a call 29/12/11 to say that the old order needed to be cancelled (I thought that it had been already, according to the email received on 22nd) & that then a new order would have to be put through. This would take at least 24hrs and that I should then be notified in 48hrs to let me know when the new activation date would be. Apparently there has been an “over-capacity” issue....
    - On 30/12/11 the order status online showed that an order had been put through on 22/12/11 but the activation dates were still showing as 15/12/11.
    - 02/01/12 I still had not been notified as to when the new activation date would be (48 hours would have been 31/12/11 PM)
    03/01/12 - someone from BT called and asked if my phone & broadband were OK. I said yes but that I’d not been having a problem with them anyway, it was BT Vision. He said that was a separate department and that I would have to speak to someone there. OK, fine I replied but I’d never had a prob with the phone & broadband anyway (i.e. so why the call in the first place as I’d not made an issue of that)... he just repeated that I would need to spk to someone at BT Vision. Fair enough.
    - 08/01/12:  I checked on bt.com and now my account was showing as having no outstanding orders at all.
    - Again I checked BT Vision and On Demand, Replay and Film Club had still not been activated. Plus my online account still seemed to be showing that I had Broadband Option 2 (not 1) as well.
    - I sent another email via bt.com 08/01/12. Pretty much detailing the whole timeline as I have here - and obviously asking that someone *please* let me know what was going on.
    - I received a call today (09/01/12) from someone at BT asking if it was all now OK as apparently it should be. I said that certainly it hadn’t been the last time I checked (last night).
    - He said that he could log it as a a fault but I said I was loathe to do that without double checking as that would delay it further (see what happened when it was previously logged as a fault when apparently it shouldn’t have been) and this had been going on since November as it was.  
    - I said he would check tonight and turn everything off & on again etc and see if that would make a difference.
    - He then said that he would just check what the system said was active... unfortunately he then cut me off and didn’t call back
    - This evening (09/01/12) I checked BT Vision when I got home but still no On Demand, Reply & Film Club (well they are there, but wanting to charge me).
    - I’ve restarted the hub and also the Vision Box but it hasn’t made a difference
    Does anyone have any ideas what I should do next? Clearly emails and calls aren't doing me any good at all and I'm getting incredibly frustrated... 
    All advice very gratefully received!
    Thanks,
    LK

    Hi LondonKitchener
    I am really sorry that you have had so much difficulty getting your Vision working properly.  Occasionally we can have problems with how the order is built and it sounds like certain essential elements have been left out of activation, it should just be a case of getting this reported and applied but sometimes it can take a while to get everything figured out and set up correctly.
    I'll happy to help you out with this and make sure you know what's happening each step of the way.  We can act as a point of contact for you which should make things a bit easier.
    Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
    Thx
    Craig
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
    td-p/30">Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Home Movie Cataloging - BEST PRACTICES

    I have about 200 hours of old home movies on VHS which I am in the process of adding to my iMac. I am wondering about 'best practices' on how much video can be stored inside of iMovie '08, when how much video becomes too much inside of the program, etc.
    In a perfect world, I'd like to simply import all of my home videos into iMovie, leave them in the 'library' section, and make 2-5 minute long clips in the 'projects' section for sharing with family members, but never deleting anything from the 'library'. Is this a good way to store original data? Would it be smarter to export all of the original video content to .DV files or something like that for space saving, etc?
    Can I use iMovie to store and catalog all of my old home movies in the same way I use iPhoto to store ALL of my photos, and iTunes to store ALL of my music/hollywood-movies, etc?

    We-ell, since no-one else has replied:
    1 hour of DV (digital video in the file system which iMovie uses) needs 13GB of hard disc space.
    You have 200 hours of video. 200 x 13 = 2,600 gigabytes. Two point six terabytes. If you put all that on one-and-a-bit 2TB hard discs, and a hard disc fails - oops! - where's your backup? ..Ah, on another one-and-a-bit 2TB hard discs ..or, preferably, spread over several hard discs, so that if one fails you haven't lost everything!
    iMovie - the program - can handle video stored on external discs. But are you willing to pay the price for those discs? If so; fine! Digitise all your VHS and store it on computer discs (prices come down month by month).
    Yes, you can "mix'n'match" clips between different projects, making all sorts of "mash-ups" or new videos from all the assorted video clips. But you'll need more hard disc space for the editing, too. You could use your iMac's internal hard disc for that ..or use one of the external discs for doing the editing on. That's how professionals edit: all the video "assets" on external discs, and edit onto another disc. That's what I do with my big floorstander PowerMac, or whatever those big cheesegraters were called..
    So the idea's fine, as long as you have all the external storage you'd need, plus the backup in case one of those discs fails, and all the time and patience to digitise 200 hours of VHS.
    Note that importing from VHS will import material as one long, continuous take - there'll be no automatic scene breaks between different shots - so you'll have to spend many hours chopping up the material into different clips after importing it.
    Best way to index that? Dunno; there have been several programs which supposedly do the job for you (..I can't remember their names; I've tried a few: find them by Googling..) but they've been more trouble - and taken up more disc space - than I've been prepared to bother with. I'd jot down the different clips as you create them, either by jotting in TextEdit (simplest) or in a database or spreadsheet program such as Excel or Numbers or similar ..or even in a notebook.
    Jot down the type of footage (e.g; 16th Birthday party), name of clip (e.g; 016 party), duration (e.g; 06:20 mins and seconds) and anything else you might need to identify each clip.
    Best of luck!

  • Can Apple TV 2 stream purchased videos / home movies converted to MP4 and in my iTunes library?

    Okay, so we currently own a 1st Gen ATV and love it, however 99% of it's use is streaming purchased content and/or home movies etc. that I've used visualhub/handbrake to convert and imported into my iTunes library. All in all, once I gave up and surrendered my video content to iTunes and started streaming to my 1st Gen ATV I've grown hooked, I love sorting stuff however I want (I have about 250 movies, entire seasons of X-Files etc. that I've ripped from my own (LEGAL) media and put in iTunes, so when it's sorted properly it's very clean, when it's all alpha, it's a nightmare.
    I've tried a few media servers for the PS3, however they just pile all the movies into one big alpha sorted mess, music isn't sorted by genre, no genius, TV shows are not tagged by watched, won't resume properly etc. Boxee / XBMC are a little better, but then again I run those on my ATV as well, and still Boxee doesn't really seem to sort stuff quite as well or play playlists properly.
    We're getting another TV for our den and have been looking into other media streaming options, what I love about the Apple TV is the way I can sort all our movies, shows etc. by genre, so the kids can just go to the stuff I've tagged as Kids Movies or I can make video playlists for them and mix up some Planet Earth and Dora the Explorer for our babysitter and movies /shows are tagged as watched/unwatched, if you stop one it will ask if you want to resume, etc.
    Looking into the ATV2 it seems like it's just geared for rentals, If that's the case I really am not interested. I like the Netflix option, but then again most newer internet connected TVs do that as well as my PS3, not sure how viable an option the WD TV Live plus or Boxee box is, I'd like to get some newer hardware, but I'm just not sure what route to go.
    Does the ATV2 stream media in iTunes TV Shows/Podcasts/Movies folders? It doesn't sync right? So it it all Airplay now?
    Is my best bet just to get another 1st Gen? Are there any other media servers that are able to sort stuff by played/genre/etc.
    Ug, I'm at a loss! I really love the features of my old Apple TV, and would love to get a new one, but I'm just not sure if it will do everything I'm used to, or if any of the other standalone boxes are better options?
    I know this is a bit of a ramble, hopefully someone can make enough sense out of where I'm going and help me out! Thanks!

    Welcome to the Apple Community.
    The Apple TV 2 will play all the content in your iTunes library that your Apple TV 1 does. It can no longer sync any of it but can stream it all just as the older model did. Airplay is a different feature that lets you stream from an iPad/iPhone, the Apple TV 2 has Airplay the first didn't.
    You can still sort and search content by genre, it still marks content watched and unwatched and mainly still lets you organise much as the Apple TV 1 did, with one exception. It doesn't do nested folders, so the ability to tag a movie as a show (ie James Bond) and have all the associated movies in a James bond folder has gone and it lists all these movies individually.
    It has a similar situation with TV shows. It will put all TV shows in a series in a folder as the older one did, but the new one lists each series separately whereas the older model would put all the series in one folder.
    Not nesting folders is a bit of a pain with large libraries and whilst I don't like it, it's more or less the only compromise I have to make and of course I get additional features too.

  • What's the best workflow for Home Movie Importing and Enjoying?

    I'm new to iMovie (and the mac) and have started importing all my home movies from my camcorder into iMovie. I quickly realized that movies take a huge amount of disk space and it may or may not be reasonable to import all my movies and keep them on the hard disk in .dv format. At 12GB/Hour I would need 1.2 Terabytes of storage (plus backup). If that is the best workflow, i'm happy to invest in a few terabytes of storage and back up. But before I do that, I want to check to see if there is a different workflow I should follow given my use case.
    Here is my use case:
    I have 100 hours of 8mm and miniDV tapes already and plan to continue creating more.
    I want to import them all into the iMac for ease of organization, searching for the clips of interest, and watch them either on my iMAC and also on my TV (via TIVO).
    I may do some editing, but this is not a big priority for me at this time. I may do more editing in the distant future when I have more time. My editing for now will be limited to rejecting portions of clips I don't want.
    I plan to watch the movies from my iMac on my TV via my TIVO (i've already ordered the Roxio Toast software that I understand I need, per the Tivo web site).
    The final piece of my use case is back-up. I'd prefer to back up my movies on disk this way I maintain any editing i've done in case of a disk failure. Depending on what video format is recommended, this may bump me into a RAID multi-terabyte system as both working and automatic backup?
    Here are my questions:
    Should I maintain my event library in .dv format? (and bite the bullet on the storage)
    Or is the .dv format intended only for temporary editing and users are expected to compress into another format after editing? if so, what format and which tool is recommended? (keeping in mind that I want to view the clips via Tivo and Roxio/Toast).
    If I need to byte the bullet and invest in storage, my quick math suggests I'll need about 2 terabytes for the library and 2 more for back up for a total of 4 terabytes!?. Is a RAID system recommended for this? (I was surprised that the Apple store did not carry such a system, so perhaps that is not the best option). What would you recommend?
    Anyone out there with a similar use case? I know I've asked a lot of questions here. I'd appreciate any recommendations you may have, even if you cant answer all of them.
    Thank you.

    I am in a similar mode, though about half as much existing DV footage.
    +Should I maintain my event library in .dv format? (and bite the bullet on the storage)+
    Short answer, yes; long answer:
    I did "bite the bullet" since 1T drives are at or just over $100. I'm using a MacBook Pro so I bought an 2 port eSATA card for my cardbus slot ($34), and a 1T eSATA/Firewire/USB drive ($119). I don't plan to "back up" as I am not going to get rid of my Mini DV tapes/vhs/analog tapes, etc. Those will be in an off-site dark cool closet elsewhere. I don't want to do RAID or such as it still puts everything in the same drive unit, in the same location. Basically I'm splitting my video import to two different physical drives. So if lightning, thieves, personal incompetence or whatever strikes, there's more chance it'll only affect one of the drives. I've thought about a Drobo, which you might consider. It is unique device that offers a spin on RAID that offers some advantages.
    Everything I read here on these boards suggests that it is best to grab the source video in the original format whenever possible. Since storage is cheap, makes sense to me.
    It is likely you wouldn't compress your video unless you were going to edit it. For example if you wanted to make a video of the kids growing up to give the relatives you'd likely end up compressing to burn them a dvd. You would compress if you were going to use MobileMe, YouTube, etc. to post some footage. Whether you watch the video from home, or output to DVD for others, or post online, at least you'll have the source video in it's best possible original format to work with.
    This is an aside, but might be useful, I imported one tape at a time, let iM09 create a new event and split per each day. THen I renamed every event based on what the content was before doing the next tape. This really helps later on once yo realize you have a hard drive with 50 hours + of everything in your life on it. I included the year in the name in some way, for example, John's wedding 1994, Hawaii 2000, Hawaii 2004. Then I ended up drag/dropping Hawaii to one event.

  • BT Home Move - a night mare (extremely disappointe...

    I am moving flat on 2nd July in the same building and moving to next door. I thought it will be a quick process for BT to move my home telephone line but it was not the case. Since I am trying to resolve the issues which triggered after my first call on 20th June (Monday), I'm still not sure when my BT line will be moved.
    Please see below for various orders placed during last week:
    VOL011-51*********
    VOL011-51*********
    VOL011-51*********
    VOL011-51*********
    20 June 2011
    I called around lunch time and talked to a nice lady who took 45 minutes to get the order in place. There were number of occasions when I was put on hold. I told the lady that my Internet provider is a different company and by that time, I was not aware of any SIM code (Simultaneous Provide code) which is required by the broadband provider to connect Internet services. I found out about this code when I called my broadband provider. Now I called back around 5PM and requested SIM code. BT representative told me to cancel your order so as you can place a new order and then I will be issued a new SIM code.
    21 June 2011
    As per BT representative's advice, I called again after 5PM and requested a new order. BT representative said the order is not cancelled and you need to speak to our 'Open Order' team. I said 'OK' fine, I will talk to them. I spoke to the guy in that team and he said the order is cancelled. He then connected me to the home move team again and I placed a new order. Now, next day 22 June 2011, I got message on my mobile that your order is cancelled.
    22 June 2011
    After receiving the text, I called again BT and enquired about my order? They said system problem and you need to place a new order. You need to wait for another 24 hours so as the system can be clear completely.
    23 June 2011
    I gave up and asked my wife to give you guys a call for home move. She spent an hour to arrange home move but incorrectly requested the closing date as 4th July instead of 8th July as I got keys for both flats until 9th July. I asked her to call you guys again and then BT said you need to wait for 3 days to cancel this out. She called again on the same day and requested if this could be done more quickly and the Open Order team said you can request another order after 24 hours.
    24 June 2011
    Then we called again on Friday 24th June and we heard the same story that the system did not cancel it completely and call again on Monday.
    27 June 2011
    We called again today and again we've been told the same story that you need to wait for another 24 hours for system to be updated and your order is placed as provisionally. My new moving date will be:
    Switching off: 8th July and
    Switching on: 13 July
    Please some body can tell me what kind of system BT uses for its order management system?
    Why there is no Super User/ Supervisor who can remove the order from the system?
    We spent around 10 hours in sorting this out and the big picture is, we're still not sure when our services will resume once it's switched off as it's all provisional booking. It's an extreme level of frustration which I can not explain. Due to this issue, I need to go to office on Saturday 9th July by travelling a 12 miles journey because I can work from home but due to unavailability of BT, I've no internet. Who will pay the cost?
    If you guys are not capable enough, then please ask your customers to leave and BT should not charge any cancellation charges so as they can freely see other options/ providers.
    I called BT on 20th June to arrange home move. The lady took at least 45 minutes to get the order in place.

    Hi Maaz, first of all do you want to go back to your post and edit out(****) some of the  VOL numbers.
    Secondly this is a customer to customer forum the only BT representatives on here are the mods. They should be able to help you if you fill out this form. 
    It might take a couple of days before the pick up the message.
    Form is here: http://bt.custhelp.com/app/contact_email/c/4951
    toekneem
    http://www.no2nuisancecalls.net
    (EASBF)

  • Apple TV vs. PS3 for photos & home movies

    I'm sure some of you have both of these units and have a comparison as to which unit displays photos & home movies better (sharpness, color, etc.) I recently bought the Apple TV and I'm not that impressed with the photo quality and 960x540 home movie recoding quality. The PS3 outputs at 1080p, and should be superior to the Apple TV in quality. I know you can use the Medialink software on the PS3 to interface with my Mac's iphoto & itunes.
    Looking for some real world comparisons from owner's of both systems.
    Thanks guys

    I own both, use a Mac for my computer, and have owned my PS3 longer than the Apple TV.
    Honestly, the PS3 sees more use than my ATV. However, for simple viewing of iTunes media on my HDTV, the ATV works well whereas I know I'd have issues with the PS3.
    I use a transcoding media app on OSX that allows me to browse through my videos on my PS3 as if my iMac were a media server. The system works quite well, honestly. I'd say that it is EASIER in a way to view non-Apple-formated videos this way, but if it is a standard that iTunes or ATV can play in HD, then the ATV works better and outputs it at the HD res without transcoding loss like I'd see through the PS3-media server linkage.
    For example: I have all of Farscape and Babylon 5 bought through the ITMS and thus watch it on my HDTV via the ATV. Also, my other videos that iTunes plays play though the ATV perfectly well without some of the network hitching I get when trying to view them transcoded via the PS3 media server (I'm convinced this is a case of my iMac needing more RAM to let my 2 cores do their work..... if only I had the new 27" iMac.... drool . . . . 4 cores available do to the encoding.....) for the HD versions (for example, the HD version of the popular "where the **** is matt" youtube video).
    As an iTunes interface to an HDTV, the ATV does its job and does it well (with some caveats). Outside of that, the PS3 excels. Also, HD movies through the ITMS are nothing compared to their blueray counterparts. Then again, the PSN video store pales in comparison to the ITMS. Star Trek is available in HD through the PSN video store, but the audio is only in 2ch stereo. Sad. I have the movie on blu-ray (which has the audio in 5.1 Dolby TrueHD), so I'm not sure what the HD version is on the ITMS.
    I see the 2 systems (ATV and PS3) as complementing each other. My PS3 is my blu-ray player, non-iTunes video player, and game system. My ATV is my iTunes interface for my Home Theater system. However, as I live in an apartment, I more generally just use my apple remote and control the audio on my iMac directly. Still, the ATV is quite useful for nights when I just want to rent a video (the PSN video store is lacking,and the new netflix service for the PS3 requires a Netflix authorization disc to use in the PS3.... most likely due to contractual agreement..... (thankyou M$ for binding Sony's hands like that, you know you're the ones who did that with your money paid to Netflix). The ITMS through the ATV is therefore easier for me to use and more expansive on video selection (though I still have yet to see Gods and Generals appear on the ITMS video store.... grrr), so for HD rental, the ATV is the choice I make.
    As far as photos.... since my Photos are in the standard place on my mac, the ATV is more readily there to display them all than is my PS3, which would require me to have up and running the media server app on my Mac (which I don't always have running).
    So, like I said, the 2 systems complement each other. Still, for the specific use you're talking about, I think the ATV does just fine. However, if you're looking for a comprehensive system, I might suggest the PS3 first, as you get the PSN, blu-ray player, and game system all in one. If you can, though, BOTH is even better (and affordable since the PS3 Slim now came out.... though I have been hearing gripes about some problems with people's PS3 Slims.... but that's in Sony's Disc. forums, and it is like the ones here: kind of an emergency room).

  • Restructuring iTunes media folders for Home Movies

    I'm working with Final Cut Pro X and it should have the ability to "share" edited videos into Apple Devices (like iTunes and Apple TV), and as I understand it, the video files should be stored in Home>Music>iTunes>iTunes Media>Home Movies.
    But that's not what happens on my system.
    I've tried to add the folder myself, but it doesn't seem to be taking.  So I'm wondering if this is more of an automatic structure that gets built on the fly.
    I'm currently using iTunes 11.1.0.50.  However, all my music and podcast is actually stored on an external drive. (I don't know if that has anything to do with my problem)
    Does anybody have insight into how iTunes file structure is built, and how/if I can make this work for me?

    I figured it out (with the help of Apple Support)...
    In the iTunes preferences, under the Advanced tab, I needed to check the box to "Copy files to iTunes Media Folder when adding to library."
    Sure enough, doing so creates the folder that the video file can be stored in.
    I had unchecked it so that I wouldn't bog down my laptop's hard drive with all my music.  So each time I share my videos, I'll have to first go in to iTunes and check that box.

  • I would like to make a movie of me speaking while doing a power point presentation.  I have seen this done with the powerpoint embedded on the screen and the speaker doing the talking on the rest of the screen.  Is it possible to do this in iMovie?

    I would like to make a movie of me speaking while doing a power point presentation.  I have seen this done with the powerpoint embedded on the screen and the speaker doing the talking on the rest of the screen.  Is it possible to do this in iMovie?

    Scrof wrote:
    ....  Is it possible to do this in iMovie?
    sure.
    the ppt has to be some kind of 'video' iM supports.
    so export it from with MS Office as a Quicktime movie, preffered with 'Animation' codec, or as appleintermediatecodec .. for quality reasons.
    you need the Talking Head as a 2nd video.
    then use iM's Pic-In-Pic feature to combine both videos as wanted.
    I would suggest to do some editing (you full-screen, the ppt full-screen, perhaps 'close ups' of some charts, cut-aways to snoozing audience, etc) to 'pep' the video. for this purpose, it could be much esier to export each slide from within PPT as a jpeg and create the 'flow' in iM only... except, you need the ppt-animations ... but, who uses animations in a presentation anyhow ... ?

  • Home Movies not looking HD?

    Hello All,
    Here is my breakdown:
    iMac
    Canon HV20 HD camcorder
    imovie 08
    50" Panasonic Plasma
    When i publish out of imovie to Apple TV(large file) then watch the home movie on Apple TV it does not look well, i see banding in flat areas....renting HD movies look AWESOME...why not for my HD home movies?
    Any suggestions?
    Message was edited by: Scott Hennessy

    Well simply put, I have the ability to stream the same footage exported from a PC at 720p to a 60" plasma or with the press of a the Plasma's input selector from the Apple TV at 960 x 540. There is quite a big difference in picture quality to say the least. If Apple is going to have a 720p ATV, it only make sense from the consumer point of view to make Imovie 08 and Quicktime transfer to ATV in 720P. This is why I bought it last week. So that my kids could make HD content on their Imacs (or I could on mine) and then play it in HD on the Family Room plasma without bothering my PC setups. Pretty simple concept really. I had intended to purchase several more for each family member to have their own content, but for now, I will simply continue to feed from a PC. When Apple gets its act together about ATV I will look at it again.... tomorrow , I will simply return the ATV to Apple. IMHO Apple doesn't have this ready to do what their ATV specification sheet says it will do... plain and simple. 960 x 540 is simply not HD period, not 720P for sure. There is a difference and ones eyes can plainly see it. I only bought the ATV because of its 720p support (or supposed support) combined with Apple's simply interface for the kids. I can get beautiful 720p results from my PCs, but I don't let the kids touch them, and I like the thought of making quick little Video camera to HD transfers on my Imac as well.

  • How to queue movie files to play after each other?

    Hi,
    I have home movies that I want to watch continually. I'm sick and tired of clicking on each file and playing it. I'd like to queue a selection of movies and just let them run one after another.
    HOW do I do this? Help please!!
    Thanks,
    Chris.

    A web search hasn't revealed any immediate obvious answers, suggesting queueing is not a feature QT (maybe different in the Windows version).
    I am only familiar with the cumbersome method as outlined in [http://www.ehow.com/how4453086present-multiple-movies-same-quicktime.html] where you copy (if only temporarily) multiple movies into one long movie.
    Use something like http://niceplayer.net/ , or as I said, iTunes should be able to do this in a playlist since it is the .mov format.
    Message was edited by: Limnos

  • Home movies get info/adding items to device

    I am trying to add details to some new home movies such as the artist name and album name just as I have been doing for years - but the Get Info only allows me to rename the file itself and add directors details, there's no option for any of the other details I have used so far to categorise my home movies to enable me to search for them (e.g. a You Tube video by a specific group that I have saved).
    This re-launch of iTunes is supposed to make things easier but so far very little I have tried to do on it has proved easier, I am spending so much time trying to work out what I now have to do I am getting little else done this weekend.  It's a bit like Windows 8 compared to Windows 7 - okay for those who designed it who know where everything is, but for the hundreds of millions of users now wasting time trying to find where things are that they were used to, I am sure it is not proving to be a great update.
    So if anyone has worked out how to fill in the fields for the various columns we can choose for home movies (and probably for anything else) I'd be extremely grateful for any input.
    I also notice when on my device I cannot add any columns - I can sort music by album, artist or song name but I like to have date added, date modified as well.
    I'm setting up my new iPhone 6 plus and finding it very difficult to actually get the music I want on to the phone - I manually manage my devices and drag and drop on to the device.  The device does appear in the side menu once you have highlighted your chosen files but it is hit or miss if the files actually drop on to the device - and where before it was just a move down the side bar to the music folder of the device, now I have to go to the top, click on device, wait for the summary screen to open, choose music, then either put the name of the file in the search field or scroll down to see if the file has added.  In some cases I can see it is trying to add the file as a greyed out version appears but it never actually gets on to the phone so I have to delete and try again.  I spent ages last night achieving about 10% of the stuff I wanted to get on to the phone.

    Select all the tracks and do a right-click > Get Info. Answer yes, you want to edit info on multiple items.
    Retype the Album and Album Artist fields.
    For Album Artist on compilation CDs, I usually use "Various Artists". Then each track has the actual artist...such as the soundtrack to Garden State has
    Album=Garden State
    Album Artist = Various Artists
    Track 1 Artist = Coldplay
    Track 2 Artist = The Shins
    and so on.
    Make sure the "track 1 of 13" fields are also filled in.
    That should get them grouped together.
    Article on that:
    http://support.apple.com/kb/TS1468
    That article is for itunes 7. The Compilation box has moved to the Options tab in itunes 8.

  • What's the best way to make a DVD that has a slideshow and home movies?

    Is is better to make a slideshow on iphoto, then transfer it somehow to imovie, then add my home movies?  I'm new to Mac, so I don't want to get too into this project without advice.  Is there a way to make a slideshow in imovie and then add my movies? 

    There are many ways to produce slide shows using iPhoto, iMovie or iDVD and some limit the number of photos you can use (iDVD has a 99 chapter (slide) limitation).
    If what you want is what I want, namely to be able to use high resolution photos (even 300 dpi tiff files), to pan and zoom individual photos, use a variety of transitions, to add and edit music or commentary, place text exactly where you want it, and to end up with a DVD that looks good on both your Mac and a TV - in other words end up with and end result that does not look like an old fashioned slide show from a projector - you may be interested in how I do it. You don't have to do it my way, but the following may be food for thought!
    Firstly you need proper software to assemble the photos, decide on the duration of each, the transitions you want to use, and how to pan and zoom individual photos where required, and add proper titles. For this I use Photo to Movie. You can read about what it can do on their website:
    http://www.lqgraphics.com/software/phototomovie.php
    (Other users here use the alternative FotoMagico:  http://www.boinx.com/fotomagico/homevspro/ which you may prefer - I have no experience with it.)
    Neither of these are freeware, but are worth the investment if you are going to do a lot of slide shows. Read about them in detail, then decide which one you feel is best suited to your needs.
    Once you have timed and arranged and manipulated the photos to your liking in Photo to Movie, it exports the file to iMovie  as a DV stream. You can add music in Photo to Movie, but I prefer doing this in iMovie where it is easier to edit. You can now further edit the slide show in iMovie just as you would a movie, including adding other video clips, then send it to iDVD 7, or Toast,  for burning.
    You will be pleasantly surprised at how professional the results can be!
    To simply create a slide show in iDVD 7 onwards from images in iPhoto or stored in other places on your hard disk or a connected server, look here:
    http://support.apple.com/kb/HT1089

  • Can't import home movie from DVD to iMovie HD

    I have recently had over an hour of old home movies without sound (Super 8mm, not video tape) professionally transferred to a DVD. The DVD was delivered in both VIDEO_TS (VOB) and in MPEG 2 formats.
    I am unable to import either of these formats into either iMovie HD or Final Cut Express. Each attempt results in an Error Message that file type is not supported or that QuickTime cannot parse it, Error -2048.
    I have also tried DVDxDV which generates a .mov file, but get the same error message.
    How can I get these analog-to-digital converted DVD files to import into iMovie/Final Cut Express so that I can edit and rearrange clip sequence?
    The video transfer firm has no answer to this problem either. (It works fine on their iMac G5 equipment running Final Cut Pro).

    I have also tried DVDxDV which generates a .mov file, but get the same error message.
    I'm surprised at that. Did you check out the DVDxDVD FAQ at http://www.dvdxdv.com/DVDxDV.faq.htm
    You might want to also look at ffmpegX at http://homepage.mac.com/major4/
    The ffmpegX installation and operating instructions could be a little clearer, but it works.
    BTW, when having film transfers made like that, find a place that will transfer to a miniDV tape. You will get maximum quality this way as DV compression is much lower than the MPG-2 compression on the DVDs you were given making DV a much better starting point.
    The video transfer firm has no answer to this problem either.
    It doesn't sound like a very "professional" place. A professional service would have suggested output to miniDV tape so you could easily edit the clips.

Maybe you are looking for