Re: How do I do a reset on a Officejet 6600 e-All-in-O​ne C155A

I can not use the touch screen as it allways says, missing or failed print head with the setup catriages in, and it wont recognize new catriages.
This question was solved.
View Solution.

Hello @bk85,
Welcome to the HP Support Forums!
I understand that you're getting the message 'Missing or Failed Printhead' on the front panel of your HP Officejet 6600 e-All-in-One Printer. I would like to offer my assistance today with resolving this error message. Now, you indicate in your post that you are getting this error message while using the Setup Cartridges in your printer. If your printer has never been used before you must use Setup Cartridges to initialise the Printhead system within your printer. However, if you have used the HP Officejet 6600 in the past with the Setup Cartridges, than you can use new cartridges without issue in your machine. In saying that, the Printhead message that you're getting refers to the part that the cartridges fit into. The Printhead 'reads' the cartridges and put ink on the page. If the Printhead is defective within your printer, new cartridges will not resolve this issue. Rather, a whole unit replacement may be needed as the Printhead is a non-replaceable part within your printer.
Can I please have you click here to access the troubleshooting step designed to resolve this error message. Should the error persist after performing the reset than a replacement printer would be needed. If you require a replacement I would strongly recommend contacting our Technical Support queue by phone to explore additional hardware options.
HP Technical Support can be reached at: 800-474-6836.
If you live outside the US/Canada Region, please click the link below to get the support number for your region.
HP Worldwide Contact
Please let me know if the reset resolves the Printhead error you're receiving. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Similar Messages

  • How do I reset my hp officejet 6500 e709n All-In-One

    Getting Fax failure, unable to send or receive.
    Had this same problems a few months ago and HP support had me reset the printer to solve the problem.
    Printer no longer under warranty and I did not save the info on how to reset the printer.
    Thank you.
    This question was solved.
    View Solution.

    Can you still remember that you press and hold # and number 6 buttons on the printer to perform the reset that the HP chat support had told you before???
    That's the reset I know of. You unplugg the power cord while the unit is on, and then press and hold the buttons # and 6 while replugging the power cord. Then wait for the printer to display something like reset and follow the prompts.
    Kiko

  • How do I set upePrint on a HP Officejet 6500 wireless all in one E709n?

    I can not find the Eprint code to print from my tablet. Where do I find the code for this printer?
    Thanks!

    Hello.  Unfortunately, the E709 N does not have the feature of ePrint.  The first officejet 6500 series printers to have that feature was the E710. 
    I am a former employee of HP...
    How do I give Kudos?| How do I mark a post as Solved?

  • Need instructions on hard reset of HP officejet pro 8600

    Hi jason_h ,
    Please message me with the info about how to do a hard reset on my Officejet pro 8600.  Thank you!

    Hello jnycsh,
    Welcome to the HP Support Forums!
    I see that you are trying to reach out to @jason_hto learn about a hard reset for the Officejet 8600. To my knowledge, a hard reset consists of removing the power cord for the printer (while on), ensuring the power is connected to a wal outlet directly and after one minute connecting the power back to the printer.
    If you are looking for a reset, please let me know the issue the printer is having and what troubleshooting steps you have done to try and resolve it.
    Cheers,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • How Long will it take to reset the 16gb ipad with clear all data in it.

    How Long will it take to reset the 16gb ipad with clear all data in it.

    I have the same problem. I try to reset my ipad / iphone 3g using the reset and delete all content on general. It is almost 2 days now but my ipad / iphone 3g are not yet finish. Only apple logo / looping circle appears on the screen. What will i do? thanks... iOS 5.0.1

  • Duplicates of a song on iPhone 4s but not in iTunes. Unable to delete duplicate. Won't play and won't let you swipe to delete. Any ideas on how to do so without resetting the phone?

    I have duplicates of a song on an album. One of the duplicates is grey with no album cover. When you attempt to swite and delete, the track will not delete and will not even play. I've contacted iTunes store and the person I received the support email from told me that it may not be downloaded. I emailed him back and explained that no there is no download for that song in my itunes store on my phone.
    One I never received an answer back which shows you how well these people do their job.
    Two: I really would prefer to have a solution to this problem without having to delete all of my music from my phone or resetting my phone. Because this duplicate isn't even showing up in my iTunes, it's only showing up on my phone.
    When I attempt to find it in my itunes it plays fine. But when I try to find the file to delete it, it is no where to be found. I've tried everything that I could think of to get rid of it. And I don't want to leave the album/artist off my phone because I do enjoy their music... And I have the microsoft sync in my car.
    Anyone got any ideas on how to do this without resetting the phone and/or taking my music off?

    If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
    This should take all the music off your phone .Then you can resync the music back on to it.
    If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

  • My old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more inportantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

    my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

    You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
    Have you seen this.
    http://support.apple.com/kb/HT5796
    iCloud
    iOS 6 and later: Go to Settings > iCloud.
    If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
    If you're still signed in with your previous Apple ID:
    Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
    Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.

  • After how many times can I reset my password when my ID is disable?

    After how many times can I reset my password when my ID is disable?

    If you are referring to Apple ID disabled, the following may help: Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
    If you are referring to an iOS device disabled: iOS: Forgot passcode or device disabled

  • How can I reset my iCloud account without deleting all my contacts and photos on my iPhone.

    How can I reset my iCloud account without losing all my photos and contacts on my phone. I just want to clean up my iCloud.

    Not sure what you mean by "reset" your iCloud account, but if you want to clean up other data, just delete it from the apps on your phone that are syncing with iCloud, or from icloud.com.  They will be simultaneously deleted from iCloud and any devices syncing with iCloud.
    Similarly, if you delete photos from your my photo stream album, they will be deleted from your photo steam and any devices connected to your photo stream.  If you want to save them first, open the my photo stream album, tap Edit, tap the photos to select them, tap Edit, tap Save to Camera Roll. 

  • I have forgot my Iphone passcode. Itunes will not let me restore it, i do not have icloude,or find my iphone,and the closest itunes store is 4 hours away how can i unlock, or reset my phone?

    I have forgot my Iphone passcode. Itunes will not let me restore it, i do not have icloude,or find my iphone,and the closest itunes store is 4 hours away how can i unlock, or reset my phone?

    Try this:
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • So I rebooted my iMac to reset the administrator password and now all of my data is gone. How do I get everything back on my computer?

    So I forgot my administrator password and I rebooted my computer to reset it and now everything is gone. How do I get all of my data back? Thanks!

    Exactly how did you "reboot to reset"?
    Rebooting simply means shutting down the machine and turning it back on. That does not erase any data.

  • Help! Bought a used iMac (2008) and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot.  How do I retrieve or reset the password?

    Can anyone help...
    I just bought a used iMac (2008) from an ebay seller and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot. 
    How do I retrieve or reset the password?
    It came with the upgrade of Mountain Lion but I cannot find quicktime in the applications.  When I try to install anything this Installer Password thing comes up... so I'm stuck.

    ShirlFromNC
    I think you're slightly misunderstanding something, so maybe I'll try to chime in, even though everyone has said it in various ways.
    Before OSX 10.7 (aka Lion) came out, the upgrades to OSX belonged to the Mac and not the user. Probably there was a technical legality in the user agreement that you couldn't do that, but everyone did. I could sell a Mac with Snow Leopard (or anything before that) by just erasing the hard drive, and reinstalling OSX. Then ship it to the buyer. Now, I was pretty honest as a seller, and including not only the original installation discs but also any upgrade. I would only sell a Mac if I was replacing it, so I always was getting the brand new version.
    With OSX 10.7, upgrading was done online, with no disks. So the upgrades were tied to an Apple ID rather than the machine. Recently, I sold a MacBook Pro (to upgrade to a 27" iMac), which came with Lion. I had promised the buyer that it would come with Mountain Lion, but I didn't know that the upgrade was tied to my Apple ID. I made good with the buyer by sending along a $20 Apple App Store card so that she could upgrade to Lion.
    So what everyone is saying here is that you need the original Installation discs or Snow Leopard disk to reinstall and wipe out the Mountain Lion that is on your Mac. It doesn't belong to you, it belongs to the seller, and without his Apple ID and password, you cannot use it. Once you do a reinstall of Snow Leopard, then you can upgrade to Lion and then to Mountain Lion. I do not believe you can upgrade directly to Mountain Lion from Snow Leopard, but I'm not sure.
    If the seller claimed that you were getting Mountain Lion, then he was lying to you (or being more civil, maybe he just didn't know like I did). If you bought the used machine from Amazon Sellers or from eBay, then you have recourse through the feedback system or through PayPal. If you bought it any other way, you're on your own.

  • Hi I,m Wonkeun Kim. Could u give me a hand to solve the problem which now i forget answers of my security questions. How should i do to reset my answers??

    Hi I,m Wonkeun Kim. Could u give me a hand to solve the problem which now i forget answers of my security questions. How should i do to reset my answers??

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • Answer: to How can I get the reset button to work.

    How can I get the reset button to work?: Answer
    Thanks to everyone who helped on this. You are awesome. Especially Ned!!  Posted here because I was unable to add more to the existing post.
    Here is the question:
    When you click on the reset button, this error below comes up. If you can't find the button it is the navy colored rectangular thing in the lower left corner of page.
    ArgumentError: Error #2025: The supplied DisplayObject must be a child of the caller.
        at flash.display::DisplayObjectContainer/removeChild()
        at AddATree2/onReset()
    When you click on the reset button, this error below comes up. If you can't find the button it is the navy colored rectangular thing in the lower left corner of page.
      Here is the answer:
    //when you click the reset button everything is removed from the stage
        //except the star, baclground, and reset button (trees and greeting REMOVED)
        public function onClear(Event:MouseEvent):void
                if (tree3) removeChild(tree3);
                if (tree2) removeChild(tree2);
                if (webText) removeChild(webText);
                if (tree) removeChild(tree);
                clickCount = 0;

    This is the answer to what to put in the onclear function.

  • How can i make factory reset to may macbook pro

    hey, how can i make factory reset to my macbook pro

    Throw away any files which may contain sensitive data and securely empty the Trash.
    If it shipped with Mac OS X 10.6.8 or earlier, insert its original disk and restart the computer with the C key held down.
    If it shipped with Mac OS X 10.7 or newer, restart with the Command and R keys held down.
    Use the Disk Utility to erase the partition with Mac OS X installed, and then install a new OS onto it. If you used a disk and are going to sell or give away the computer, include the disk with it.
    (96703)

Maybe you are looking for

  • Whatapp is not working after installing new softwa...

    hi.. i am using nokia asha 311phone since last three months. fewdays back i got a phone software update on my mobile from nokia..so i installed it..after that whatsapp application is not working..plz tell me what should i do?????

  • SOAP Sender System in SLD

    Hi Im doing a SOAP-XI-JDBC scenario Im getting request from a 3rd part system to XI through Webservice provided by WSDL file Now i have to create a sender SOAP adapter . For this do i need to make an entry of the sending system in my SLD.. Do i need

  • Red Hat Linux Platform

    Which versions of Red Hat Linux are supported by Oracle9i DB?

  • Auto increment for order numbers

    I am not sure on how to approach this and if its a backend or frontend issue (PHP/MySQL). Generally when you order something online the site will give you an order number that is naturally unique from other orders. I have the order_id field which is

  • How to know the extended views of a material in Material Master

    Hello SAPients. I need to create a report listing the views that a material has extended, something like this: <b>Material |Basic Data View |Sales View |Purchasing View</b> 123456   |Yes             |No         |No The question is: Do you know if SAP