Re: how do i scan documents with my hp officejet pro 8600. Thank you
salmonchas3r wrote:
could someone please tell me how to scan documents with my hp officejet pro 8600? Thanks.
salmonchas3r wrote:
could someone please tell me how to scan documents with my hp officejet pro 8600? Thanks.
Hello Jaelyn,
Welcome to the HP Support forums. I gather that you would like to learn how to scan using your Officejet Pro 8600 printer.
You didn’t indicate which operating system you are using so I have included all the How To Scan documents for you.
How to Scan: From the Control Panel
How to Scan: OS X v10.6
How to Scan: OS X v10.7
How to Scan: OS X v10.8
How to Scan: OS X v10.9
How to Scan: Windows XP
How to Scan: Windows Vista
How to Scan: Windows 7
How to Scan: Windows 8
How to Scan: Windows RT or Windows 8 on a Tablet
How to Scan: From a Mobile Device
Happy Scanning!
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP
Similar Messages
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How do i scan documents with my hp officejet pro 8600
could someone please tell me how to scan documents with my hp officejet pro 8600? Thanks.
This question was solved.
View Solution.I understand you are looking to scan. I would take a look at this document.
Let me know if this helps. -
How do I print grayscale with an HP Officejet Pro 8600?
I have an "HP Officejet Pro 8600 Pro e-All-in-One" printer. Can I print grayscale or black and white with it?
I'm running OS X 10.8.2 Mountain Lion. In System Preferences for Print & Scan, I chose the driver called "HP Officejet Pro 8600" (rather than the default of "AirPrint"). In the print dialog box, under "Color Matching", I select "ColorSync" rather than "Vendor Matching" and get a list of seven ColorSync profiles as shown below, none of which are grayscale or black and white.
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Scanning Problems with an HP OfficeJet Pro 8500
I have an iMac running the latest version of Snow Leopard. I have had the HARDEST time, since purchasing my iMac in Dec 2010, scanning documents with my HP OfficeJet Pro 8500 printer. What happens is usually one of two things: 1) Only half of the page fills the scan window, or; 2) The entire document fills the scan window BUT the SCAN button is greyed out so that it cannot be selected!
Yes, I have done the whole delete the current printer drivers, get the drivers through Software Update, reset the printing, etc. None of that has worked (well, on occasion it works for a while). I am not using the drivers that came with the HP 8500; I'm told that you should use the drivers from Apple Software Update.
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Thanks,Hi,A phone cable connection to a landline is required for faxing. Generally, a wireless connection only refer to the connection with a computer for printing and scanning, it do not refer to a fax setup. Regardless, the specific device does not support any wireless connectivity but only a wired network or a USB. Regards,Shlomi
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I cannot "Scan to Computer" with my HP OfficeJet Pro 8600 N911g - The option has been enable in the HP Utility - but I receive a communication error message - I'm connected to the computer using a Linksys Wireless Router and I am using OS X 10.5.8 - I can print wirelesly and I can use Web Scan, so the connection is good.
How do I resolve the issue?petergole,
To make sure we aren't dealing with a software problem lets try to uninstall with the 'scrubber option' like this:
1. Go to Applications/Hewlett Packard/ click on HP Uninstaller and click Continue
2. Highlight your device on the left pane
3. Hold the Ctrl, Opt and Cmd keys and click on Uninstall
4. There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
5. Click Continue and let it finish
Now, run a Software Update. This can be done by clicking the Apple in the top left of the screen then clicking Software Updates.
Next, let's reset the printing system:
Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Default tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Finally, use this guide to reinstall: http://goo.gl/Na4Qm
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too. -
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The printer status report has in line 47 the date (rounded to the week) the printhead was installed. Except in the rare case the printhead has been replaced this would correspond to the date the printer was installed.
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Unable To Communicate With Printer HP Officejet Pro 8600 (Network)
I recently purchased an HP Officejet Pro 8600. One morning a couple weeks ago I tried to print something and I received a prompt saying "Unable to Communicate with Printer (Network)". I turned off the printer and turned it back on which did not help, I then turned off my wireless network, turned it back on and still nothing. I finally figured out that I first have to turn off the printer, then turn off my wireless router wait thirty seconds, turn the router back on and the turn the printer back on. After these steps my printer was working. The next morning the same thing happened "Unable to Communicate with Printer (Network)" and I've been replaying Groundhog's Day ever since.
Please help!Hello msheehy-
I would like to help you with this issue. It sounds like the router is changing the ip address of the printer. This could be caused by a couple reasons. (ip lease time, power loss to the router) I would recommend looking at the following link. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03781399&cc=us&dlc=en&lc=en&product=4323648&tmp...
I think if you would set a static ip address in the printer EWS you would better off. I hope this helps.
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
Donald -
Scan To network folder - HP officejet pro 8600 cannot connect.
Good morning,
For the last week or so, My officejet pro 8600 has been giving me the error
"Cannot connect to \\REDACTED\Public\Scans. Make sure the remote computer is turned on."
It will correct itself if we restart the computer/printer in question. but this only solves the issue for approx 6-7 hours.
Things i have done to attempt to fix this.
Set a static ip address for both the computer in question and the printer itself.
updated the IP address using the HP tool.
reinstalled the HP office program.
Set DMZ for both the computer and printer.
Set the public scans folder to zero security( so anyone connected to the network can gain unrestricted access)
re-setup the network feature on the printer itself.
however now i am at a loss.
Any help would be great.Hi @Prophet1986,
Welcome to the HP Forums!
I understand that you cannot connect in order to scan to your network folder with your HP Officejet 8600. I am sorry to hear this, but I am happy to help!
Are you able to make copies? Setting Up the Printer to Print and Copy from Tray 1 and Tray 2.
Are you connected wirelessly? Or with an Ethernet cable?
Also, what operating system are you using? Windows or Mac? What version? If you do not know the Operating System you are using, please visit this website. Whatsmyos.
In the meantime, please try the following:
Make sure the printer's power cable is plugged directly into the wall outlet, not a surge protector. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Firmware update. Getting Printer Updates for HP Officejet Pro 8600 (N911), Officejet 6600 (H711) and Officejet 6700 P....
In the meantime, if you are using Windows, please see this guide, HP Scan to Network Folder or Digital Fax to Network Folder Fails to Install or Function in Windows w....
Printer Does Not Maintain Wireless Connection. (This guide will help you maintain the connection, if you are wireless).
Hope this information is helpful, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping! -
Unable to Communicate with Printer Error - Officejet Pro 8600
My printer was working fine last week... printing from my Mac desktop via wireless.
Now, when I try to print, the progress window is just hanging... trying to find the printer.
I deleted the printer in my settings and tried to reinstall. Now, I am getting an error message that says: Unable to Communicate with the Printer at this Time.
Help, please!
Comuputer: Mac OSX Version 10.9.3
Printer: Officejet Pro 8600 Plus... only about 3 months old!Hello K_D123, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having wireless issues. I would like to try and help.
I would recommend powering off your computer and printer. Once they are both off, I would unplug the power from the back of your wireless router, wait 60 seconds and plug it back in. After the router has begun broadcasting, power on the printer and computer.
I would also recommend following the steps in this document on Wireless printing center Troubleshooting Issues.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green. -
Single Vertical Line When Using ADF for Scan or Copy on HP Officejet Pro 8600
HP Officejet Pro 8600 Premium Printer (CN577A)
OS: MS 7 64 bit
When using the ADF for my CN577A HP Officejet Pro 8600 Premium printer, I get a single vertical line on the document that is produced. This occurs when copying or scanning, both in black and white, and in color. If I scan or copy using the glass, I don't get the vertical line.
I already tried the troubleshooting. I unplugged the printer, left it without power for several minutes; that didn't correct the problem. Next, I cleaned the rollers and the glass; I still get the vertical line, but only when using the ADF.
My firmware version used is current (CLP1CN1150CR).
What should I check next?
This question was solved.
View Solution.The ADF uses its own glass area on the scanner bed, it is the narrow (about 1" wide) strip on the left. Cleaning this area should resolve the issue. A single small spot would cause the issue you are seeing.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V -
I just bought a new HP OfficeJet Pro 8600 printer. I have been unable to download the installation for wireless connection even though have had the assistance of Costco tech, HP tech and some advice from Apple. Because the system is MacOs 10.5.8 the error says it is incompatible, even though the product lists compatiblilty with 10.5, 10.6. I was advised 1 option might be to obtain Snow Leopard for installation, however am somewhat reluctant as the bo states 10.5 should work and Snow Leopard is 10.6, which is also listed as compatible. I am unable to get the printer to work even with USB cable. Too much time spent on this and I hate to start over with another printer because I'm afraid I might have the same trouble. Is Snow Leopard something I should get anyway? Help!
Snow Leopard has more compatible Java.
https://discussions.apple.com/docs/DOC-2455
explains more about upgrading to Snow Leopard.
If that doesn't work to fix the problem, then see my FAQ* on printing:
http://www.macmaps.com/printersx.html -
INTERNET NOT WORKING WITH PRINTER HP OFFICEJET PRO 8600
Hi,i have new printer HP OFFICEJET PRO 8600.if i connect printer to PC internet stops to work.I have mobilstick internet.Its working without printer.IF the printer is connected and i put mobilstick to PC its writeing the device cannot be recognized.The internet is working with old printer.
I have windows XP.thank youIt does sound like there is a compatibility problem. You might try posting on one of the computer boards to see if anyone has advice on a computer setting that might help solve the compatibility problem. Click Here
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert -
How can I scan documents with HP Office jet and airport
I am unable to scan from my HP Office Jet L7680 with it hooked up to the iMac through the Time Capsule. Any advice?
Hello Joshuamac,
Thanks for the post. With this one, I've included a link below with some excellent information regarding the scan issue that you've described. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01625522&tmp_task=solveCate gory&cc=us&dlc=en&lang=en&lc=en&product=2512009
I work for HP but my posts and replies are my own....Thank you! -
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How do i install ink cartridge on hp officejet pro 8600 premium?
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This question was solved.
View Solution.Hi,
Make sure the printer is turned on first, and then try following video below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02872323&cc=us&dlc=en&lc=en&product=4323652&tmp...
Please let us know of any problem you may have,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution
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