Re: how to claim my 60 minutes which include by purchase office 365

I have a different, but related problem with claiming my office 365 minutes as described here. The link for "claim your minutes" takes me to my Microsoft account at office.com. But that account has no knowledge of my Office 365 purchase or related account (which has a different user ID and password). So the page says, "Office isn't associated with this account." How can I tell Skype about my office 365 account? I haven't seen any way to link my Microsoft ID with my Office 365 ID (and why they required both in the first place is another frustration--a subject for another time). I'm completely puzzled, having purchased Office 365 business, why there appears to be no way for me to tell it about Skype or Skype about it?

I have same problem. Purchased office 365 home premium and have 60 free skype minutes. Linked to my skype account. But does not let me make calls!!!!! from Australia to India. everytime it asks me to buy skype credit. Did you get a solution to your problem? Tried calling microsoft, calling skype but no matter where I call or chat online, the people who are at the other end toss me around from one to another. No solution but a utter waste of time. It is almost as if the free skype minutes is a hoax...not a real offer. make it so difficult people give up on redeeming but looks good when selling. Very frustrated....tried various times in the last 4 months to resolve this....

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How to claim my 60 minutes which include by purchase office 365

wont let me call, message says not enough fund

You claim your minutes by visiting this page: http://www.skype.com/en/offers/office365/ Once you claim your minutes then the subscription will cover the below. Anything outside the subscription will require credit. Call landlines and mobiles in: Canada, China, Guam, Hong Kong SAR, Puerto Rico, Singapore, Thailand, and United States. Call landlines only in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia (excluding rural areas - LEX), Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta only), Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, and Venezuela. Subscriptions exclude special (shared cost), premium, non-geographic numbers and SMS text messages.

I had to get a new computer - how do I re-download acrobat, which I have purchased and have the seri

I had to get a new computer - how do I re-download acrobat, which I have purchased and have the serial number for

When you buy software to download it's VITAL to archive what you download, preferably to a CD/DVD. I write the serial number on the disk for completeness.
That said, you may be able to log on to My Adobe and see if they have a record of your purchase, and it's recent enough to still have a download. If it's the CURRENT version you can just download the demo.

How to delete duplicate attribute in on premise server for office 365 dir sync tool

Hi,
Please anyone help to how to remove duplicate attribute in on premise server for office 365 dir sync tool .
While running the dirsync tool iam getting the below error :
"Unable to update this object because the following attributes associated with this object have values that may already be associated with another object in your local directory services: [ProxyAddresses smtp:[email protected],SMTP:[email protected];].
Correct or remove the duplicate values in your local directory. Please refer to http://support.microsoft.com/kb/2647098 for more information on identifying objects with duplicate attribute value"
Still i am troubleshooting to reslove this problem . I have run the ID Fix tool there i could see some 10 duplicate errors . Next what should i do , please anyone help me to find it
Thanks.....

Hi,
Please anyone help to how to remove duplicate attribute in on premise server for office 365 dir sync tool .
While running the dirsync tool iam getting the below error :
"Unable to update this object because the following attributes associated with this object have values that may already be associated with another object in your local directory services: [ProxyAddresses smtp:[email protected],SMTP:[email protected];].
Correct or remove the duplicate values in your local directory. Please refer to http://support.microsoft.com/kb/2647098 for more information on identifying objects with duplicate attribute value"
Still i am troubleshooting to reslove this problem . I have run the ID Fix tool there i could see some 10 duplicate errors . Next what should i do , please anyone help me to find it
Thanks.....

Any info on how to get iCloud calendar, contacts, etc to sync with office 365 on macbook pro?, any info on how to get iCloud calendar, contacts, etc to sync with office 365 on macbook pro?

Any info on how to get icloud calendar, contacts, etc to sync with office 365 on macbook pro?

You can't, there is no connection between the services, use one or the other.

How do I download photoshop 10 which I previously purchased

how can I download photoshop 10 which i previously purchaedl lost disk

You want the download link for Photoshop 10 or Photoshop elements 10 ?

How do I add SRV record to my DNS for Office 365?

How do I add the following record?
Add the SIP SRV record for Lync web conferencing.
Create a new SRV record.
In the new record, make sure that the fields are set to precisely the following values:
Record Type: SRV
Service: _sip
Protocol: _tls
Port: 443
Weight: 1
Priority: 100
TTL: Set this value to 1 hour or to the equivalent in minutes (60), seconds (3600), etc.
Name: @
Target: sipdir.online.lync.com
Save the record.
Need help ASAP because my clients Email is down when I changed Domain Name Servers to Business Catalyst.
All Office 365 functions were lost.
Thank you for some assistance - URGENT,
Jim Vernon
Hopegate Software

Here is an image of the settings that Office 365 says i need to correct in my DNS settings on Business Catalyst:

How to change Site Share mail template in SharePoint online (Office 365)

Hi,
I want to change the default mail template used in SharePoint Online (Office 365) which is as follows
I want to change the logo of microsoft with my custom logo and message below that logo.
How could i do that?

in Office365 SharePoint Online, if you wan to customize the alert template you need to customize the Alerttemplates.xml under 14 folder on Online server, but it is not permitted, check this article you
also have seen.
You can also post this question related SharePoint Online in dedicated Office365 SharePoint Online forum, you can get a better assistance there,
http://community.office365.com/en-us/forums/151/categories.aspx
http://social.msdn.microsoft.com/Forums/sharepoint/en-US/0d31bb5d-d46b-425a-9f48-6100404b95d8/sharepoint-online-custom-alert-emails?forum=sharepointcustomizationprevious

My Outlook Data Files Are Now .OST - How Do I Backup & Recover Local Contacts (I'm using Office 365 Home Premium)?

I recently upgraded to Office 365 Home Premium and at the same time changed my email protocol from POP3 to IMAP4.
I've now noticed that my Outlook data files stored at C:\Users\username\AppData\Local\Microsoft\Outlook are in .ost format.
I use the Calendar in my Microsoft Account as my main Calendar but I store some of my Contacts locally - which .ost file will they be held in and how can I recover them if anything goes wrong?

Hi,
A simple way to know which data file the Contacts are stored in, is to right click on the Contacts folder, click
Properties. Under General tab, find the
Location of it.
We can export the contacts to a .pst file to back up them, for the detailed steps, please refer to this link below and read the information under
Export contacts to an Outlook .pst file:
http://office.microsoft.com/en-in/outlook-help/import-contacts-HA102919678.aspx
If the data file is corrupted and you need to recover the data, we can choose Scanpst.exe from Microsoft:
http://support.microsoft.com/kb/272227
In addition, if the email account you are using is an Microsoft Account, I suggest you choose Exchange ActiveSync instead of IMAP. Thus all the contacts are synced between your Outlook Client and the server, Calendars of the account will automatically be
added into Outlook, you don't have to add the calendars separately:
Add an Outlook.com or other Exchange ActiveSync mail account to Outlook
http://office.microsoft.com/en-us/outlook-help/add-an-outlook-com-or-other-exchange-activesync-mail-account-HA104025313.aspx
If I misunderstood anything, please feel free to let me know and correct me.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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here

How to enlarge and centralise the 'Content Area' in an Office 365 webpage

Hi, I'm relatively new to O365 and I'm working on our webpage
The issue I have is that you have the Content Area but that seems to be about 1/2 an inch in from the left hand screen and only covers approx. 75% of the screen, what I want is the content area to be about 1000pixels wide and centralised.
I've tried looking at the CSS style sheet but there doesn't seem to be anything that helps me to do either of the above tasks.
Any help would greatly be appreciated, thanks.
Jason

Hi Jay Dog,
This questions is definitely not about Office client, if you are customizing your own website, I suggest you post the question in Office 365 Community to get specific support:
http://community.office365.com/en-us/f/default.aspx
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

How to delete multiple mailbox and User's in Enterprise Office 365

I'm just finishing a trial and I want to make sure all the data is gone from the system.

Hello,
You can refer to the links below which provided detailed steps to recover a deleted mailbox:
Delete or Restore User Mailboxes in Exchange Online:
http://technet.microsoft.com/en-us/library/dn186233(v=exchg.150).aspx
Restore a Mailbox to a Deleted User – Office 365:
http://office365support.ca/restore-a-mailbox-to-a-deleted-user-office-365/
Recovering deleted mailbox in Office 365 for federated and non federated mailbox:
http://mshiyas.wordpress.com/tag/office-365-recover-deleted-mailbox/
Hope this helps.
Best Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
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How do I import my Outlook 2013 PST file into Office 365 and then have them permanently synced?

I have Office 365. I have Outlook 2013 downloaded on my computer with all my emails and contacts, etc.
I want to import the entire PST file with my emails, contacts etc. into Office 365 / Exchange Online (cloud?). Once that is done, I want to set it up so that my Desktop Outlook will always update and sync with my Office 365 when I am out of the office and
use the Outlook mail App.
PLEASE HELP!

Hi,
You can also use Outlook or Outlook Web App to import your existing PST file into your Office 365 account.
First configure your Office 365 account into Outlook, then use Import/Export
feature in Outlook client to import your PST file:
http://office.microsoft.com/en-us/office365-suite-help/migrate-email-and-contacts-into-a-new-office-365-for-business-account-HA103169067.aspx
http://office.microsoft.com/en-us/office-online-help/use-outlook-to-move-information-between-email-accounts-HA104218074.aspx?CTT=5&origin=HA103169067
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

How to add Distribution Group email alias from CSV in office 365

Hello Forum!
Hope someone can help me troubleshoot this or even let me know if its not possible. But, I used powershell to import distribution groups and set primary emails in Office 365. That worked great, but we have two domains and i would like to add an email alias
to all my DGs for the other domain.
This was my best attempt and its not going well:
Import-CSV "C:\distributionlists.csv" | foreach {Set-DistributionGroup "$_.Name" -EmailAddresses SMTP:$_.PrimarySmtpAddress,$SecondarySmtpAddress}
$_.Name is the column name for my DGs. IE: DL-IT
$_.PrimarySmtpAddress is the column name for my primary email. IE: [email protected]
$_.SecondarySmtpAddress is the column name for my email alias. IE: [email protected]

Hi,
Based on my understanding, the below code should work when your manually run it:
Set-DistributionGroup "DL-accounting"
-EmailAddresses SMTP:<Primary Email>,<Alias Email>
If all those distribution groups have been already created, then use set-distributiongroup command should work. How about first new those distribution group, and then run foreach block to do the loop.
Regards,
Yan Li
Cataleya Li
TechNet Community Support

How to add new entry of a sandbox solution to Office 365 standard menu

Hi,
I have created a sandbox solution for office 365. I want that web part to be accessed from SharePoint Standard menuitem.
It should be next to Add an App.How could i do that?

<?xml version="1.0" encoding="utf-8"?>
<Elements xmlns="http://schemas.microsoft.com/sharepoint/">
<CustomAction
Id="----"
GroupId="SiteActions"
Location="Microsoft.SharePoint.StandardMenu"
Sequence="2000"
Title="====Project"
Description="Create Project">
<UrlAction Url="~site/SitePages/=-=-=.aspx"/>
</CustomAction>
</Elements>

How to get former messages after synch my Blackberry with Office 365 ?

Hello,
I synchronised my Blackberry with Office 365, using the Blackberry Business Cloud Services interface. The synchronization worked perfectly, but I'd like to have on my smartphone messages dated before the day of the synchronization.
Is there a setting to get the earlier messages?
Thank you in advance for your reply.
Isabelle

Hi,
According to your description, I notice that Outlook for Mac for Office 365 cannot open shared calendar.
If I misunderstand your concern, please do not hesitate to let me know.
Which account are you used, Exchange account or Microsoft account?
Would you please login OWA and test to open this shared calendar?
Outlook for Mac cannot open the shared calendar which is a sub-calendar, you have to ask calendar owner share all calendars under the default "Calendar" folder.
More details about it, for your reference:
http://support.microsoft.com/kb/2743766
Best Regards,
Allen Wang

Re: how to claim my 60 minutes which include by purchase office 365

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