Re: How to recover expired Skype Credit?

We don't use skype anymore and skype xxxxxxx money from us as our skype credit was "deactivated".
UPDATE: I contact skype chat support and they reactivated my credit no questions asked. It was quick and easy (suprisingly so). Chat support saved a customer. I felt compelled to share my experience after posting the above comments in haste.

vinas1 wrote:
UPDATE: I contact skype chat support and they reactivated my credit no questions asked. It was quick and easy (suprisingly so). Chat support saved a customer. I felt compelled to share my experience after posting the above comments in haste.
Hello and thank you for your post which I've forwarded to Customer Service. We're glad that you are continuing to be a Skype user.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
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How to get a Skype credit refund: my Mac is no lon...

Skype normally does not give refunds unless credit was purchased in the last 15 days. However, I can no longer use Skype credit because of Skype policy: Skype will not allow my Mac to connect, it has disabled by version of Skype.
I cannot upgrade (in spite of Skype's idiotic messages telling me to do so), because Skype no longer has software that works on My PowerPC Mac running Mac OS 10.4.
Skype's page on Mac OS 10.4 says to contact "customer service",
https://support.skype.com/en/faq/FA34492/
but only provides a link to a page with the normal policy on refunds.
https://support.skype.com/en/faq/FA297/
It's unfair to prevent me from using Skype, then prevent me from getting a refund on a credit Skype will not allow me to use.
How can I get a refund?

NormanM wrote:
please contact Skype customer service
Have you ever read "Catch 22"? Or "Alice's Adventures in Wonderland"? Or anything by Kafka?
Because telling anyone to contact Skype Customer Service is telling them to take a trip through the surreal, which will achieve nothing. It is essentially not possible to "contact Skype customer service". The closest I've gotten is an online chat with someone who would not read what I wrote (asking questions I'd already answered) and who ultimately said Skype policy prevented him from granting a refund.
So, Skype gets to take my money, but refuses to allow me to use its service, by disabling my software, and then refuses to refund my money.
I don't care what the terms of service say. Almost anyone would think that highly unethical, and many would consider it stealing.

How to delete pending skype credit

I have several skype credit charges pending in my account.
I want to cancelthese pending charges. How do I do it?
Solved!
Go to Solution.

Hi,
Upon further check of your account, I can assure you that you will no longer get billed for your pending orders last year.
Although pending orders remain part of your purchase history, you generally don't get charged for these.
Hope this helps.
Rod
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How to inactivate automatic skype credit

Hello to all!
I just realize that Skype is doing an automatic disccount credit of my account. Can you please tell me how I can stop this automatic recharge?
Thank you in advance.
Best regards,
Liliana Domingues

You can visit the link below for instructions on how to disable the auto-recharge feature;
https://support.skype.com/en/faq/FA1042/what-is-auto-recharge-and-how-does-it-work#3
In in case you may need more specific instructions, encounter any problems, or for further assistance, you can also contact customer service;
http://community.skype.com/t5/General-Discussion/How-to-Contact-Skype-Customer-Service/m-p/431911
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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The first minute of every call requires a connection fee. I don't know what country you are calling but if the connection fee is 9 cents then 9 + 5 would be 14 cents. Even if converted over to Euro it would probably exceed 10 euro cents rounded up or too close to initiate a call.

I need to buy skype credit ,,how?

How can i buy skype credit or subscribe, am new to to skype

Dupe.Daramola wrote:
How can i buy skype credit or subscribe, am new to to skype
Hello and welcome to the Skype Community. Here are the links you require:
Skype subscription Buy Skype credit
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

How to purchase skype credit for 10 user sharing?

Hi all,
I'm new for skype user. My company would like to purchase 500euro credit for 10 users share. I would like to know the procedure and how to do purchase the credit? How many hours can be spend? This 10 users how to share this 500euro credit? Can you advise?
Thank you

please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

How can i recover my skype ID..

hi.....!
how can i recover my skype ID..
my skype ID is -[Redacted for privacy]
First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this. Thanks!

Hi, Tocashto, and welcome to the Community,
Please kindly provide a few more details explaining what you mean when you say, "Recover?" Then we can provide a more focused reply for you to use.
Regards,
Elaine
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How can I cancel my skype credit of 10 Euro

how can I cancel my skype credit of 10 Euro

If you have a payment issue please contact Skype customer service as users here on the community can't help you with those. To help you find the right place for these types of questions please feel free to use the following links:
Refund requests
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype Manager how do i add my credit to my team?

Help! I have a skype premium account and have team members in other cities... so i created them accounts under the skype manager. But now how can they access my credit i seem to be purchasing all this credit and nobody can make calls ??

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How long does Skype credit last

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I do not use Skype so often but I still have some credit left in my account. Does anyone knows how long Skype credit be lasted? Is it possible to top-up $10 in order to keep the credit in my account?

Following explanation will be a guide.
+++
... you can keep your Skype Credit active by making sure you place a call (outside of your subscription, if you have one) or send a text every 180 days.
+++ https://support.skype.com/en/faq/FA10378/

How to pay for subscription by skype credit?

How to pay for subscription by skype credit?
Skype clearly states on its site that it is possible however the actual option is nowhere to be found.

Hi,
Did you try to choose Skype Credit as payment option?
https://support.skype.com/en/faq/FA1781/How-can-I-pay-for-a-subscription
If this option is not given and you have enough credit to cover subscription payment then please contact customer service: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
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How do I apply my existing skype credit to newly p...

I recently started using skype, and paid for skype credit to make phone calls to landlines. Later I found the subscription plan and signed up for that rather than the pay as you go credit.
Now I have $9 of credit sitting on my skype account, and my credit card got billed for the subscription fee.
What can I do with that $9 credit? Can I apply it to the subscription fee?

I'm off down town tomorrow to return this piece of ****...............
Apple, how can you make a piece of free software that will only let me 'sign in' after you have credit card details? All the music I have just ripped from my own cd collection will now show up with no album art and song names?
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How to pay for skype credits without a credit card...

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I want to buy skype credits but i don't have a credit card and i live in india so there is no gift card retailer near me. Is there any other way that i can pay for the credits?

Hi,
To learn more about purchasing Skype Credit by visiting:
https://support.skype.com/faq/FA570/
Additionally, to know more about our ways to pay:
https://support.skype.com/faq/FA12323
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Charged twice for skype credit reload

Hi, I reloaded my Skype credit with $35 and it didn't seem like it was going through the first few times I tried so I did it until I knew it had gone through. Turns out it loaded twice instead of once. I don't need that much credit especially since the expiry date to use it by wasn't extended along with the purchase so there's no way I'll be able to use it all by the time it'll expire. Who can I contact about either refunding one of the transaction or to extend the expiry date by another year or so??
Looking forward to your response.
Thanks

to request for a refund of your second payment, you may need to contact customer service -
How to Contact Skype Customer Service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

Re: How to recover expired Skype Credit?

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