Re: HP Deskjet 3520 - Won't print Black text

All of a sudden my black will not print..I have replaced all of the cartridges & still nothing--I am ready to throw this thing out the window...please advise me...

My HP Deskjet 3520 wont print black nither.
I have tried all tools in setup and made sure cartridges are good.
I checked to see if it was still under warrantyon the web site and it told me to call HP, the numbers they listed are all charged per min calls. I am so flabbergasted at HP, I cant believe HP put out such a junkie printer if at a year the black ink head goes out. I have read on-line that this is a very common problem and HP does not help with the issue. if you cant offer anything new to my issue don't bother, and please don't tell me to go through the troubleshooting page that tells you to check the paper, cartrage vent ..... if your going to help lets go to the sencond teer of troubleshooting or tell HP to get their ack together and take care of these issues. I have always been an HP user but im done with HP if they cant fix this.

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HP Deskjet 3520 won't print magenta.

Hi - Recently the magenta in my printer stopped working. I replaced the cartridge, thinking it might be faulty but that didn't help. I have cleaned the print heads and done an alignment but nothing seems to work. What else could it be? Thanks!

Hi , Welcome to the HP Support Forums! I see the magenta stopped working on your HP Deskjet 3520, you replaced the cartridge, cleaned the printheads and aligned the printer with no success. Please make sure you have not missed any steps listed here: Printer Prints a Blank Page or Does Not Print Black or Color Ink If you complete all of the steps in the document above and the issue continues, my own personal recommendation, not one of HPs, is to use the solution offered in the following video. I only suggest doing this if the printer is out of warranty; How to fix a HP Printer, not printing black ink and missing colours Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Please call our technical support at www.hp.com/contacthp/. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check. I hope this helps.

HP Deskjet 3070A won't print black ink

Hey
Just bought two new ink cartridges and they won't work on my printer, the text in invisible.
the leveles on the ink are correct but the ink won't come out on the paper, I tries everything on the support page and tried tips that i read about here but it still won't work.
help me please, thanks

jabzi wrote:
Hello dasdoos,
Please try the below steps ..
On the printer front panle....
press the SETUP ( wrench icon ) > Tools > Clean Printhead.
You might have to repeat the above step atleast for 2-3 times.
Each time the printer would print a test report, check for the presence of Black.
If issue still exists, then printer need to serviced.
It didn't work and finished my other inks.
All the people that wrote here didn't really get a solution and the people that talked to the support got another printer (a new one) - it doesn't sound like a solution to me.
And of course most of the people dosn't have warranty anymore.
I'll probably buy a new printer soon and it won't be HP.

Help-HP Officejet 6500-Won't print Black text

Well, I have tried all of the suggestions on this site. My black ink gradually started fading out, so I assumed I needed a new cartridge, but that wouldn't print either, so I put back the old cartridge, which my computer said is half full. I tried resetting the printer 2 or 3 times, tried disconnecting it with the printer both off and on at the time of disconnect, tried realigning twice, tried cleaning the vent hole on the cartridge (which doesn't look like there's even an opening, but it was working before, so it must be like that), and removing the cartridge holder and washing it in the sink. It still does not work. This printer is about 3 or 4 years old. It has worked fine, but it's annoying, because every time you turn it on, it goes through this major resetting process, and it does that after about three or for print jobs, and you have to wait for it to finish. We never could figure out how to set up the fax machine. Does anybody have any other ideas about how to get the black ink to work? I'm using up all my colored ink printing out these test pages!
This question was solved.
View Solution.

It sounds like you have already done quite a bit of troubleshooting for this issue. It sounds like the next step in troubleshooting is to test replacing the printhead. However, before going that route try looking at the troubleshooting document that I will link below.
Troubleshooting Print Quality Issues
* With the printer being 3-4 years old I would say the printer is most likely out of warranty. In this case, one would have to purchase the printhead to test if this resolves the issue. The printhead can be purchase from the HP Parts Store using the part number CN643a. It currently sells for around $70 usd.
With the price of the printhead, I would advise looking into a new printer. The reason being that one could find a new printer for not much more than this and it would come with a full factory warranty.
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MX892 won't print black

My MX892 won't print black anymore. I have tried both the cleaning and deep cleaning procedures several times. And I have changed the ink cartridges to new ones. Still nothing. Any suggestions on what to try next? The colors work just fine.

Hi salachic,
Because you have replaced the ink tanks and performed cleanings and you still are unable to print black with your PIXMA MX892, it is recommended that you contact live technical support . There is NO charge for this call. Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays).
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

C4680 All in one won't print black

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Clara- I did call phone support as I stated in my post; and their response was extremely irritating, just like your last post. Told Surha the phone guy all that I had already done and he kept telling me to do the same things. Didn't even say, I know you did this but let's try it again.
I clearly stated in my post that I purchased and installed a new ink cartridge, didn't help. I appreciate your trying to help on your own time possibly, but READ THE POST. I am aggravated because I have a problem and you are telling me to do things that I have already done that didn't help.
If you have something new to suggest, great, that's why I am contacting HP. If not just say, "yeah you have tried everything that they tell us to go through. You may need to take in to a service depot or just buy a new printer. Sorry."
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Won't print black

My photosmart 5510d all in one gradually stopped printing black. I have replaced the cartridge twice and run the printhead cleaning feature on the tools three times. It still won't print black. It prints color just fine. The printer is not under warranty anymore.

Cleaning the printhead as described in the video in the post here may help resolve black not printing on your Photosmart 5510.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

PIXMA iP4300 won't print black.

PIXMA iP4300 won't print black. New ink, nozzles cleaned, buffers cleared. Help?

Hi rrrb, Please make sure that the installed ink tanks are correct and full of ink. The correct order is: CLI-8Bk Black
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http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

HP Deskjet 3520 Can't print wireless direct from Galaxy S3

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Hi,
You need the following apps:
https://play.google.com/store/apps/details?id=com.hp.android.print&hl=en
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Hello,
Since you have replaced Black ink cartridges and tried performing Clean Printhead and issue still exists, i'd suggest you to call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Hp 5510 won't print black before and after installing new cartridge. have done specified checks.

HP Photosmart 5510 won't print black before and after installing new cartridge. Have done specified checks.

sueali301 wrote:
Been through all steps. Cannot find levers.The printhead on the Photosmart 5510 is not removable. For the Photosmart 5510 the troubleshooting steps in the document here may help. Especially make sure the vents are cleared. If that does not resolve the issue then resetting the printer as described in the post here may help. If this does not resolve the issue then read the entire thread here and try requesting reset instructions. If your printer is under warranty I suggest you contact HP for warranty service. If you are in the US call 1-800-HPINVENt, elewhere see the contact information here.

HP Photosmart 6510 won't print black ink

I changed the ink cartridge in my printer and it won't print black ink now.
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I have delted the software and reinstalled it.
I have always used HP cartridges.
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I have also ran every reset I can find online, nothing is working.
I appreciate your help as I am a broke college student and can't really afford a new printer at the moment.
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Hello @valster101 and welcome to the HP Forums!
One thing I see that hasn't been tried is checking the vents on the cartridges. Please have a look through this Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart 6510 e-All-in...s document to make sure you have tried all of these steps at one point or another.
If it still won't print black after that, just let me know and I'll do my best to get you a resolution
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Photosmart 7520 won't print black, says I have half a cartridge

My printer won't print black (regular, not photo black). The ink level says I have half a cartridge. I have tried cleaning the heads so many times but no change. I tried to find an answer in the help section of HP and had no luck. I tried to contact HP but was told because my printer was out of warranty in January I would have to pay to talk to someone. Can anyone help? I'm disappointed in HP, charging people to talk to customer service is ridiculous.

The steps in the document here may help resolve black not printing on your Photosmart 7520 printer. Be sure to check the vents as shown in Solution Six.
If the above does not resolve the issue then soaking the printhead as described in the post here may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Photosmart Premium C310 won't print black

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Hi , Welcome to the HP Support Forums! I see you are unable to print in black ink on your HP Photosmart Premium C310, you have done some troubleshooting with no success. Please make sure you have not missed any steps listed here: Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart Premium e-All-in-One Printer Series (C310) If you complete all of the steps in the document above and the issue continues, my own personal recommendation, not one of HPs, is to use the solution offered in the following video. I only suggest doing this if the printer is out of warranty; How to fix a HP Printer, not printing black ink and missing colours Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Maybe they can offer you a discount on an alternate model. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide. HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check. I hope this helps. If this resolves the issue, please let me know so we can help others who may be experiencing the same issue.

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Hi , Welcome to the HP Forums! I noticed that your HP Photosmart c6150 will not print black. I am happy to look into this issue for you! According to this guide, Color Mix or Missing Colors on the Diagnostic Page, it states: Missing colors occur when the printhead nozzles dry out. Since you have tried cleanign the printhead multiple times, and the issue is still occuring, I would consider having the printer serviced/or replaced. Please contact HP, phone support for further assistance. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Best regards! “Please click the Thumbs up icon below to thank me for responding.”

Re: HP Deskjet 3520 - Won't print Black text

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