Re: HP Expert Day - January 15-16, 2014: Got questions? Ask the Experts!

(request moved to own topic)
HP Officejet Pro 8500
Printer tries to align itself after every print job, but fails
Ink streaking somewhat despite recently replacing print cartridges and heads and multiple printhead cleaning cycles
Calibrated linefeeds
What else can I attempt without tossing the entire printer?

So you've already tried cleaning and calibrating the linefeed. Are the ink levels ok?
An 'Alignment failed' Error Message Displays on the Printer Control Panel
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01624398
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Similar Messages

HP Expert Day - January 15-16, 2014: Got questions? Ask the Experts!

Thank you for coming to Expert Day – the event has now concluded.
**To find out about future HP Expert Day events, check out this page**
On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us. We hope you will return to the boards to share your experiences, both good and bad.
We will be holding more of these Expert Days on different topics in the months to come. We hope to see you then!
If you still have questions to ask, feel free to post them on the Forum – we always have Experts on the HP Support Forum to help you out.
Do you have questions using or setting up your HP notebook, tablet, desktop PC, printer, or all-in-one?
Well we’ve got answers.
Experts will be on the notebook, desktop, tablet, and printer and all in ones boards ready to answer your questions from Wednesday, January 15th 7:00am to Thursday, January 16th 7:00am Pacific Time.
How the day works:
Come to the Forums and ask your tough technical or pre-purchase questions. More than 250 experts will be on the Forums and will do their best to help you out. An online conversation will be born!
Why should you come to the Forums?
Whether you own a Slate7 Extreme tablet, HP Spectre laptop, an HP home desktop computer, a Split x2 hybrid, an Envy all-in-one printer, or an HP Chromebook, there has never been a better chance to learn about your product.
When do you have a chance to talk directly with the people who designed the product or wrote the manual for it?
This will be your opportunity to connect with the best and brightest minds at HP for free.
We’ll share our knowledge on the best ways to:
Tweak your product to increase performance;
Set up a Wireless network;
Troubleshoot the issue you are having;
Use the tools built into your product that can make it run better and fix common problems;
Get the most out of Win8 – learn tips and tricks;
Ensure you have the correct print driver;
Choose the right power supply, upgrade your video card, or add the right amount of memory;
Get productive with your new HP android tablet or other device;
Safeguard your PC from viruses and spyware;
Get your HP all-in-one printer working with your Apple computer, iPhone, or iPad;
Upgrade to Windows 8.1 or Mavericks MacOS;
And it’s FREE.
It doesn’t matter how old the product is or what it is connected to. We will do our best to help.
In addition to the Consumer Forum, Expert Day will also be occurring here:
Enterprise Business Forum (January 15th from 7:00am to January 16th 7:00am Pacific Time)
Korean Forum (January 16th - 10am to 6pm Korea Time)
Simplified Chinese (January 16th - 10am to 6pm China Time)
Looking forward to seeing you on January 15th!
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

My HP, purchased in June 2012, died on Saturday. I was working in recently installed Photoshop, walked away from my computer to answer the phone and when I came back the screen was blank. When I turned it on, I got a Windows Error Recovery message. The computer was locked and wouldn't let me move the arrow keys up or down and hitting f8 didn't do anything.
I'm not happy with HP. Any suggestions?

HP Expert Day - January 9-10, 2013: Tough questions? Ask the Experts!

Thank you for coming to Expert Day – the event has now concluded.
**To find out about future HP Expert Day events, check out this page**
On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us. We hope you will return to the boards to share your experiences, both good and bad.
We will be holding more of these Expert Days on different topics in the months to come. We hope to see you then!
If you still have questions to ask, feel free to post them on the Forum – we always have Experts on the HP Support Forum to help you out.
Do you have questions using or setting up your HP notebook, desktop PC, or printer?
Well, we’ve got answers.
Experts will be on the notebook, desktop, and printer and all in ones boards ready to answer your questions from Wednesday, January 9th 7:00am to Thursday, January 10th 7:00am Pacific Time.
How the day works:
Come to the Forums and ask your tech questions. More than 250 experts will be on the Forums and will do their best to help you out. An online conversation will be born!
Why should you come to the Forums?
Whether you own an HP Spectre notebook, Envy printer, or an HP home desktop computer, there has never been a better chance to learn about your product.
When do you have a chance to talk directly with the people who designed the product or wrote the manual for it?
This will be your opportunity to connect with the best and brightest minds at HP for free.
We’ll share our knowledge on the best ways to:
Tweak your product to increase performance;
Troubleshoot the issue you are having;
Upgrade to Windows 8 or Mountain Lion MacOS;
Set up a Wireless network;
Safeguard your PC from viruses and spyware;
Choose the right power supply, upgrade your video card, or add the right amount of memory;
Use the tools built into your product that can make it run better and fix common problems;
Ensure you have the correct print driver;
Get the most out of Win8 – learn tips and tricks;
And it’s FREE.
It doesn’t matter how old the product is or what it is connected to. We will do our best to help.
In addition to the Consumer Forum, Expert Day will also be occurring here:
Enterprise Business Forum (January 9th from 7:00am to January 10th 7:00am PT)
Looking forward to seeing you on January 9th!
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

My HP, purchased in June 2012, died on Saturday. I was working in recently installed Photoshop, walked away from my computer to answer the phone and when I came back the screen was blank. When I turned it on, I got a Windows Error Recovery message. The computer was locked and wouldn't let me move the arrow keys up or down and hitting f8 didn't do anything.
I'm not happy with HP. Any suggestions?

Ask the Expert: Cisco Unified Computing System Director

With Andrew Nam
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Cisco Unified Computing System (UCS) Director with Cisco expert Andrew Nam.
Cisco UCS Director was designed to operationally integrate bare-metal and virtual data center infrastructure resources to address complex, time-consuming, manual, and compartmentalized management processes. These processes burden IT organizations, preventing them from achieving business agility and efficiency. Cisco expert Andrew Nam will provide an update on installation, configuration, and troubleshooting VM provisioning process using Cisco UCS Director.
Andrew Nam is a data center solution engineer in the DC Solution team in Sydney, Australia, responsible for orchestrating the end-to-end solution support of Cisco Data Centre solutions, including Cisco UCS, Cisco Nexus architecture, VBlock/FlexPod, VDI/VXI, and cloud solutions. His areas of expertise include routing and switching, load balancer, WAN optimization, VPN, and firewalls. Andrew has worked for Cisco for more than 13 years and has 15 years of experience in the networking industry. He graduated from New South Wales University in Australia with a mechanical/manufacturing engineering degree and holds R&S CCIE 9586, VMware VPC5, and Citrix CCA - Xendesktop5 certifications.
Remember to use the rating system to let Andrew know if you have received an adequate response.
Andrew might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation in Data Center community, sub-community, Unified Computing discussion forum shortly after the event. This event lasts through January 17, 2014. Visit this forum often to view responses to your questions and the questions of other community members.

Hi James
This Ask the Expert session may not be the right place to show you all the essential steps for how the workflow can be related to task library to achieve your initial setup flow chart, and onboarding a new client.
However, I can briefly walktthrough "Client blade Provisioning" task so it might give some idea and how you can go about.
Assumption : the infrastructure used in the following examples consists of:
- Vmware VCenter
- Cisco UCS
- NetApp ONTAP controlled storage
To be able to provision Cisco UCS blade server in automated fashion, you need to create and define the below UCS entities beforehand.
- Create UCS Organisation
- Create UUID Pool
- Create MAC Address Pool
- Create WWNN Pool
- Create WWPN Pool
- Create vHBA Templates
- Create vNIC Templates
- Create UCS Policy vHBAs
- Create UCS Policy vNICs
- Create Storage Policy
- Create Network Policy
- Create SAN Boot Policy
- Create LAN Boot Policy
Once you create all the policy above, you are good to set up a workflow container for the client blade provisoining.
1. Create UCS Service Profile
- Add a ‘Create UCS Service Profile’ workflow task and select ‘Map to User Input’ for ‘Service Profile Name’. Select the ‘Service Profile Name’ dropdown as created when the workflow container was created.
- ‘Create UCS Service Profile’ inputs. Ensure that Storage_Policy, Network_Policy, Boot_Policy_LAN and Boot_Policy_SAN entries are correct.
- Once this is done , you can move to SAN zoning.
2. Configure SAN Zoning
- In this step, a new workflow task will be created in order to configure SAN zoning. Rather than use a specific user input for this task, output variables from the previous ‘Create UCS Service Profile’ workflow task will be used as input items for this task.
- Open the workflow and search for the workflow task ‘configure san zoning’. Drag the storage workflow task into the work area and map the following user inputs.
Create Flexible Volume
- Create a ‘Create Flexible Volume’ workflow task in order to build a NetApp flexible volume and provision it for the required size.
- Once again, reconfigure the workflow such that the success criteria from the ‘Configure SAN Zoning’ workflow task proceeds to ‘Create Flexible Volume’.
Create LUN
- Using the NetApp ONTAP ‘Create LUN’ workflow task, create a LUN located within the volume created during the previous step. In order to do this, map the Volume Name user input to the output from the previous ‘Create Flexible Volume’ workflow task.
- Next, enter the LUN details, ensuring that the configured size is less than that of the volume created in the previous step.
- As before, re-map the workflow designer flow so that the successful output of the Create Flexible Volume workflow task flows into this task.
3. Create Initiator Group
- Create a ‘Create Initiator Group’ workflow task in order to build a NetApp ONTAP Initiator Group. Map the ‘Filer Identity Name’ attribute to the OUTPUT_FILER_IDENTITY output variable as supplied by the ‘Create NetApp Flexible Volume’ workflow task as created earlier in this workflow.
- Once again, modify the the workflow designer flow so that the successful output from ‘Create LUN’ flows into ‘Create Initiator Group’
4. Add Initiator to Initiator Group
- Create an ‘Add Initiator to Initiator Group’ workflow task and map the ‘Initiator Group Name’ entry to the OUTPUT_IGROUP_IDENTITY output variable from the ‘Create NetApp Initiator Group’ workflow task and map the ‘Initiator Name’ entry to the SP_VHBA1 output variable from the ‘Create UCS Service Profile’ workflow task created earlier in this flow.
- Repeat this task for in order to add initiator name entry for SP_VHBA2. Once done, re-map the successful output from the two Create Initiator Group workflow tasks so that they flow into each other as follows:
- Move onto the next step in order to map the created LUN to the initiator group.
And the rest of steps are fairly similar to above. Create a Workflow and map the User Input Mappings".
5. Map LUN to Initiator Group
6. Modify UCS Boot Policy LUN ID
7. Select UCS Server
8. Associate UCS Service Profile
9. Power On UCS Server
10. Modify UCS Service Profile Boot Policy
11. Add VLAN to Service Policy
12. Disassociate UCS Service Profile
13. Wait for Specified Duration
14. Associate UCS Service Profile
15. Power On UCS Server
16. Register Host with VCenter
regards
Andrew

Ask the Expert: Cisco Unified Contact Center Express (UCCX) Version 10.0 - Upgrade, Migration, and New Features Overview

With Abhiram Kramadhati
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about the upgrade, migration methods, and new features of the latest released Version 10.0 of Cisco Unified Contact Center Express (UCCX) with Cisco expert Abhiram Kramadhati.
Abhiram will address the following on the latest release of Cisco UCCX Version 10.0:
Installation
Upgrade from previous versions - both Linux and Windows
Migration from MCS to Cisco UCS environment - Different methods and best practices
New features - Overview and limitations
This discussion will center on install and upgrade best practices, changes in hardware support, and migration methods from MCS to Cisco UCS. He can also briefly discuss the new features introduced in 10.0. The discussion focuses the latest versions, but queries about general Cisco UCCX topics can be addressed too if time allows.
Abhiram Kramadhati is an engineer with the Contact Center Backbone group. He has been working with Cisco UCCX since he joined Cisco. During two years at Cisco, he has built his expertise around Cisco UCCX telephony applications, Java Telephony API (JTAPI) integration, Cisco UCCX system behavior, LDAP components, and Cisco UCCX as IP interactive voice response in Unified Contact Center Enterprise (UCCE) environments. He also works on other technologies, including Unified Communications Manager and UCCE. He has been involved in many technical escalations in the Asia Pacific region. Abhiram also holds a CCIE in voice (40065).
For more details about this topic, refer to the recently published Tech-Talk Video and Blog.
Remember to use the rating system to let Abhiram know if you have received an adequate response.
Abhiram might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation in the Voice, Video, and Collaboration community, sub-community, Contact Center discussion forum shortly after the event. This event lasts through January 31, 2014. Visit this forum often to view responses to your questions and the questions of other community members.

Hi Anurag,
Thanks for your questions.
1:Is there change in DB architecture as CUIC is the only option as compared to previous linux version UCCX ?
I assume this is from the tables regarding historical data. The database schema essentially remains the same since UCCX 9.0 had CUIC too and we had a seperate DB Space for CUIC and we still continue with that. The traditional historical tables remain and the replication process remains the same too.
2:Is there any version change for Linux OS used as VOS,
The Linux version is Red Hat Linux 5. To be precise:
[root@uccx10pub /]# cat etc/redhat-release
Red Hat Enterprise Linux Server release 5.7 (Tikanga)
3:Is there any API architecture change in UCCX 10 from previous releases ?
I can answer this more of an overview. The only enhancement in the API side is the introduction of REST API step in the script editor. You can now make REST calls from the script and this ofcourse opens up a whole new world of possiblities.
4:Since from UCCX 10 , we can only use either CAD or Finnesse at one time, whats the impact of changing this after some time in production, let say , i used CAD for 2 months and then i decided to move to Finesse, whats the impact ? or is it a smooth change as switching CUIC and HRC in previoius release ?
For the scenario you mentioned, there is absolutely no problem. The point to note is that the Finesse services are activated/deactivated but the CAD desktop services are ALWAYS running. The only condition to keep in mind is that you can use ONLY ONE type of agent desktop at any time. Also if Finesse is not used and CAD operations are used extensively, it is advisable to shutdown the Finesse service.
5:Is 3rd Party UCS hardware supported by UCCX 10 instead of using Cisco manufactured UCS , can i use HP hardware for Virtualisation ?
Yes, it can be used. This is something called as "Third party specs based specification". The most important things seen for compatibility are:
Inter CPU Model
It it is on thVMWare Hardware Compatibilty List
You can get more information about this on the "Can I use this server?" section of UC Virtualized Hardware page:
http://docwiki.cisco.com/wiki/UC_Virtualization_Supported_Hardware#.22Can_I_use_this_server.3F.22
6:Is Host name change supported?
Yes, the hostname change is supported. The prcocedure is documented in the UCCX 10.0 Administration Guide:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_0/configuration/guide/UCCX_BK_W1AF9DDD_00_uccx-admin-guide-10.0.pdf (Pg 168)
Cheers,
Abhiram Kramadhati

Ask the Expert: FSPF Concepts and Troubleshooting in Cisco SAN Environments

            With Upinder Sujlana
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about FSPF, VSAN interaction, load balancing, and troubleshooting with Upinder Sujlana.
According to the FC-SW-2 standard, Fabric Shortest Path First (FSPF) is a link state path selection protocol. FSPF keeps track of the links on all switches in the fabric and associates a cost with each link. FSPF tracks the state of links on all switches in the fabric, associates a cost with each link in its database, and then chooses the path with a minimal cost. The cost associated with an interface can be administratively changed to implement the FSPF route selection. Upinder will discuss Cisco's implementation of FSPF.
Upinder Sujlana is a customer support engineer for Cisco's SAN TAC team based in San Jose, CA. He has worked in the TAC for the past five years with a focus on WAN technologies (L2TP, T1, T3, SCE 2K, 8K) and data center technologies such as MDS; Cisco Nexus 7000, 5000, and 2000; FCoE; and FC. Prior to joining the TAC, Upinder was a Java client-side programmer for an NMS startup company and then transitioned to network testing for a cloud company. He holds a master's degree in electrical engineering from Santa Clara University and has CCIE certification (no. 37318) in routing and switching. These days he is enthusiastic about Python programming.
Remember to use the rating system to let Upinder know if you have received an adequate response.
Upinder might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation in Data Center community, sub-community, Storage Networking discussion forum shortly after the event. This event lasts through March 14, 2014. Visit this forum often to view responses to your questions and the questions of other community members.

Hi Evan,
You can use my favorite command as below to find out the cost and check what path traffic will take. Here is a example :
switch1# show fspf internal route vsan 2
FSPF Unicast Routes
VSAN     Number          Dest Domain          Route Cost          Next hops
1                   0x01(1)                    1000                  fc1/2
1                   0xEF(239)                  1000                  fc1/1
1                   0xED(238)                  2000                  fc1/1
                                                                     fc1/2
This shows the total cost of all links.
The next hop (238) has two interfaces. This indicates that both paths will be used during load sharing. Up to sixteen paths can be used by FSPF with a Cisco MDS 9000 Family switch.
http://www.cisco.com/en/US/products/ps5989/prod_troubleshooting_guide_chapter09186a008067a306.html#wp126591
HTH,
~upinder

Ask the Expert: One Management with Prime Infrastructure 1.2

With Tejas Shah
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions from Cisco expert Tejas Shah on One Management with Prime Infrastructure 1.2 Combining the wireless functionality of Cisco Prime Network Control System (NCS) with the wired functionality of Cisco Prime LAN Management Solution (LMS), Cisco Prime Infrastructure simplifies and automates many of the day-to-day tasks associated with maintaining and managing the end-to-end network infrastructure from a single pane of glass. The new converged solution delivers all of the existing wireless capabilities for RF management, user access visibility, reporting, and troubleshooting along with wired lifecycle functions such as discovery, inventory, configuration and image management, automated deployment, compliance reporting, integrated best practices, and reporting.
Tejas Shah is a senior technical marketing engineer for Cisco Prime Infrastructure and Collaboration products. He has deployed Cisco Prime Collaboration Manager at various customer sites to help customers monitor and troubleshoot their video infrastructure. In addition, he is part of the Network Operations Center team at Cisco Live events for six years. Shah joined Cisco in 1995 and was in the Technical Assistance Center team supporting various network management system products for more than six years.
Remember to use the rating system to let Tejas know if you have received an adequate response.
Tejas might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Wireless Mobility sub-community discussion forum shortly after the event. This event lasts through Sept 21, 2012. Visit this forum often to view responses to your questions and the questions of other community members.

Raun, please see my responses inline:
Can you go over the licensing method with Prime Infrastructure 1.2 please?
Raun, you can check out the following link for ordering guide at
http://www.cisco.com/en/US/products/ps12239/products_data_sheets_list.html
I currently have NCS and do NOT currently have LMS. I know I can move to Prime Infrastructure through Cisco Product Upgrade Tool. However, what I am confused about is do I still have to buy LMS to have LMS functionality in Prime Infrastructure 1.2?
==> Not at all. The converged product will give you basic management capability for routers and switches that LMS provided in this release. Feature/Functionality will keep on growing with upcoming releases.
If not, do the licenses I transfer into Prime Infrastructure 1.2 from NCS also work for devices to work under LMS?
==> Licensing is different than NCS or LMS. You don't have to transfer the license. Each install of Prime Infrastructure will have a unique UID string on which the licenses are based. A new license will be applied to the product.
Mean, can my currently 350 licenses be used for AP's as in NCS and routers in the LMS portion of Prime Infrastructure 1.2?
==> I would recommend getting a total count of your wired and wireless devices and match the right SKU based on that.
Hope this helps.. Let me know if you have any further questions,
Tejas

Ask the Expert: Plan, Design, and Implement Mobile Remote Access, the Cisco Collaboration Edge Architecture

Welcome to the Cisco® Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about planning, designing, and implementing mobile remote access (Cisco Collaboration Edge Architecture) with Cisco subject matter experts Aashish Jolly and Abhijit Anand.
Cisco Collaboration Edge Architecture is an architecture that provides VPN-less access of Cisco Unified Communications resources to Cisco Jabber® users. This discussion is dedicated to addressing questions about design best practices while implementing mobile remote access.
For more information, refer to the Unified Communications Mobile and Remote Access via Cisco VCS deployment guide.
Aashish Jolly is a network consulting engineer who is currently serving as the Cisco Unified Communications consultant for the ExxonMobil Global account. Earlier at Cisco, he was part of the Cisco Technical Assistance Center (TAC), where he helped Cisco partners with installation, configuring, and troubleshooting Cisco Unified Communications products such as Cisco Unified Communications Manager and Manager Express, Cisco Unity® solutions, Cisco Unified Border Element, voice gateways and gatekeepers, and more. He has been associated with Cisco Unified Communications for more than seven years. He holds a bachelor of technology degree as well as Cisco CCIE® Voice (#18500), CCNP® Voice, and CCNA® certifications and VMware VCP5 and Red Hat RHCE certifications.
Abhijit Singh Anand is a network consulting engineer with the Cisco Advanced Services field delivery team in New Delhi. His current role involves designing, implementing, and optimizing large-scale collaboration solutions for enterprise and defense customers. He has also been an engineer at the Cisco TAC. Having worked on multiple technologies including wireless and LAN switching, he has been associated with Cisco Unified Communications technologies since 2006. He holds a master’s degree in computer applications and multiple certifications, including CCIE Voice (#19590), RHCE, and CWSP and CWNP.
Remember to use the rating system to let Aashish and Abhijit know if you have received an adequate response.
Because of the volume expected during this event, our experts might not be able to answer every question. Remember that you can continue the conversation on the Cisco Support Community Collaboration, Voice and Video page, in the Jabber Clients subcommunity, shortly after the event. This event lasts through June 20, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hi Marcelo,
Yes, there are some requirements for certificates in Expressway.
Expressway Core (Exp-C)
- Can be signed by either External or Internal CA
- Better to use a cluster name even if you start with 1 peer in Exp-C cluster. In the future, if more peers are added, changes would be minimal.
- Better to use FQDN of cluster as CN of certificate, this way the traversal zone configuration on Expressway-E won't require any change even if new peers are added to Exp-C cluster.
- If CUCM is mixed mode, include security profile names (in FQDN format) as Subject Alternate Names
- The Chat Node Aliases that are configured on the IM and Presence servers. They will be required only for Unified Communications XMPP federation deployments that intend to use both TLS and group chat. (Note that Unified Communications XMPP federation will be supported in a future Expressway release). The Expressway-C automatically includes the chat node aliases in the CSR, providing it has discovered a set of IM&P servers.
- For TLS b/w CUCM, IM-P & Exp-C
+ If using self-signed certificates on CUCM, IM/P. Load Cisco Tomcat, cup, cup-xmpp certificates from IM-P on Exp-C. Load callmanager, Cisco Tomcat certificates from CUCM on Exp-C.
+ If using Internal CA signed certificates on CUCM, IM/P. Load Root CA certificates on Exp-C.
+ Load CA certificate under tomcat-trust, cup-trust, cup-xmpp-trust on IM-P.
+ Load CA certificate under tomcat-trust, callmanager-trust on CUCM.
Expressway Edge (Exp-E)
- Signed by External CA
- Configured Unified Communications domain as Subject Alternate Name
- If using a cluster, select FQDN of this peer as CN and FQDN of Cluster + this peer as Subject Alternate Name.
- If XMPP federation is being deployed, enter the same Chat Node Aliases as entered in Exp-C.
For more details, please refer to the Certificate Creation Guide for Cisco Expressway x8.1.1
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-1/Cisco-Expressway-Certificate-Creation-and-Use-Deployment-Guide-X8-1.pdf
- Aashish

Ask the Expert: Overview of Cisco Prime Service Catalog and Process Orchestrator Solutions

Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about the Cisco Prime Service Catalog and Process Orchestrator solutions.
Cisco expert Jason Davis will discuss Cisco’s network management products offered under the Cisco Prime framework. If you have questions about Cisco Prime infrastructure or data center automation with our Cisco Prime Service Catalog and Process Orchestrator solutions, join us on the Cisco Support Community.
Jason Davis is a distinguished services engineer in the Intelligent Infrastructure Practice team of Cisco Advanced Services. His role is to provide strategic and tactical consulting for hundreds of Advanced Services customers, lead service innovation, and assess new services and technologies. Jason's primary expertise areas are in network management systems, intelligent automation, virtualization, data center operations, software-defined networking, and network programmability.
Based out of the Research Triangle Park (RTP) campus, Jason is also responsible for administering the Research Triangle Park Network Management Lab, Cisco's largest network management lab.
Since joining Cisco in 1998, Jason has been a frequent speaker at Cisco's Networkers and CiscoLive conferences in the United States and Europe. In the past five years he has also been involved in the conference network setup and monitoring. He is a much sought-after resource by the field sales teams to assist with presales solutions and executive briefings. He has provided strategic and tactical network management consulting for several hundred customers.
Jason is a subject matter expert with the following products and features:
Cisco Prime LAN management solution
Cisco Prime infrastructure
CiscoSecure ACS
Cisco Prime Network Registrar
Cisco Process Orchestrator
Cisco Prime Service Catalog
Cisco IP SLA
Embedded Event Manager
SNMPv3
onePK and OpenFlow
Cisco UCS
Device instrumentation
VMware ESX, ESXi, and vCenter
ITIL
Jason received his bachelor of science degree in electrical engineering from the University of Miami (FL). He has been married for 20 years and has 4 children. His interests include providing audiovisual technical support for churches and conference venues, camping and biking with his family, remote-control helicopter piloting, paintball, and recreational shooting.
Remember to use the rating system to let Jason know if you have received an adequate response.
Because of the volume expected during this event, Jason might not be able to answer every question. Remember that you can continue the conversation in Data Center > Intelligent Automation under the subcommunity Cisco Prime Service Catalog shortly after the event. This event lasts through September 12, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hello Jason,
Thank you very much for welcoming me to your expert discussion :) I feel to be in the right place, at the right time. Thank you also for answering question beyond your scope here, much appreciated. The information received will help me to go further as such I have submitted a 5 start rating for your first reply.
That sounds promising about the LMS part so yes, I stay tuned and wait patiently.
Ok, now let’s revert to the actual topic discussed here. Cisco Prime Service Catalog and Process Orchestrator solutions I have briefly read up on this on CCO (where elseJ) and picked out the following quote
---- Quote from the Cisco Prime Service Catalog Data Sheet
Today’s end users want self-service and easy access to IT tools and services.
Simultaneously, organizations are seeking ways to extend their cloud management
platforms beyond self-service delivery of virtual machines and infrastructure resources
while increasing their use of cloud-based solutions to enhance business agility and effectiveness.
Cisco Prime™ Service Catalog offers tremendous benefits to organizations that want to unify the ways in
which all types of IT services are ordered and fulfilled, not just infrastructure requests
---- un quote ---
I try to understand what (at high level of course) happens in the back ground when an order is raised and which vendor solution your product can interact with.
As mentioned in the quoted text, this service catalogue goes beyond the standard infrastructure.
Let’s say, a user wants to deploy a new email services, or in your example, extends or create a new web-portal (i.e. for HR to view and manage holiday, staff absence and benefits).
Your solution will need to interact somehow with the 3rd party vendor application that is capable building such portal I believe.
Without disclosing to many information, I assume the portal is linked to backend VM,s that spin up requested resources (and more magic of course). Perhaps I am mixing this up with another cisco product where a user can go on the portal and spin up virtual Firewalls, virtual Routers can be provisioned in now time.
Out if interest; Is this product also known as Mozart? (project code within Cisco?)
I hope query is ok.
Best wishes
Markus

Ask the Expert: Upgrading Cisco Unified Communications Manager (CUCM) to Version 9.1 (Drive to 9)

Welcome to the Cisco Support Community Ask the Expert conversation. Learn from experts Vijay Rao and Amit Singh about simplified upgrade process and focused support from Cisco to migrate to version 9.1.
This is a continuation of the live Webcast
Drive to 9 is a comprehensive and holistic program designed to help you upgrade the current Cisco® Unified Communications Manager installed base to version 9.1 or higher. This upgrade will enable customers to have next-generation collaboration experiences.
During the live event, Cisco subject matter experts Vijay Rao and Amit Singh focussed on the simplified upgrade process and focused support from Cisco to migrate to version 9.1. They also talked about the changes made to the licensing model of User Connect Licensing and Cisco Unified Workspace Licensing.
Vijay Rao is a Network Consulting Engineer and is currently a unified communications (UC) consultant for Bank of America. He has been providing consulting assistance to the bank for the past 6 years. He helps design complex UC networks for large enterprise customers. He was previously part of Cisco IT in the Asia Pacific, Japan, and China (APJC) region and was instrumental in designing and implementing the Bangalore campus. He has been working with Cisco for 9 years and has 12 years of UC experience. He has a Cisco CCVP® certification.
Amit Singh is a customer support engineer at the Cisco Technical Assistance Center in Bangalore, India. He has 7 years of experience in his areas of expertise: wireless, Cisco Unified Communications Manager, multiservices, Cisco Unity®, and Cisco Unified Contact Center Express. He has been involved in various escalation requests from India, Singapore, and Australia and is currently working as a technical lead for the Voice team in Bangalore, India. He is a computer science graduate.
Remember to use the rating system to let Vijay and Amit know if you have received an adequate response.
Vijay and Amit might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Collaboration, Voice and Video sub-community forum shortly after the event. This event lasts through July 19, 2013. Visit this forum often to view responses to your questions and the questions of other community members.
Webcast related links:
Webcast Video
FAQ from the live webcast
Slides from the live webcast

Hello Robert,
Apologies for a delayed response, some days get very hectic.
In CallManager, we only define the SRST reference, and CUCM version and SRST version are independent of each other.
The only thing, which is related and will change with CUCM upgrade is Phone F/w version.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf
You may just want to check your, phone f/w compatibility with the SRST version running on your ISR G1 Gateways:
http://www.cisco.com/en/US/products/sw/voicesw/ps2169/products_device_support_tables_list.html
For Example: SRST version 7.1
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps2169/data_sheet_c78-520521.html
You may want to do some lab testing with CUCM 9.1 and an SRST supported f/w on your phones.
If you decide to run the old Phone/F/w to support the SRST version, you may not be able to take advantage of new features.
Also, you can try and upgrade your phones(Wih CUCM 9.1) and test them with your SRST version.
It should work fine, but from a troubleshooting perspective, TAC may request you to come into a Cisco Supported combination.
Please, let me know if this clarifies your doubt or we can have a quick phone call.
Regards
Amit Singh

ASK THE EXPERTS:Branch Office Wireless Strategies

With Jeevan Patil
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to ask how to consolidate your Wireless Branch Network Cisco subject matter expert Jeevan Patil. Mr. Jeevan Patil is a product manager for the Cisco Wireless Controller product portfolio. He has been involved with the wireless industry for over 12 years - since the first days of 802.11 becoming a standard through the evolution to 802.11n. Mr. Patil has been with Cisco for over 12 years. For the first 5 years he was a software engineer working on security, network management and wireless. In the past 7 years he has been the product manager on various initiatives such 802.11n standards, Access Points hardware, Client hardware, CCX, standalone (Autonomous) software, WLSE hardware and software and currently the product line manager on Wireless LAN Controllers.
Remember to use the rating system to let Jeevan know if you have received an adequate response.
Jeevan might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Other Wireless – Mobility Subjects discussion forum shortly after the event. This event lasts through August 12, 2011. Visit this forum often to view responses to your questions and the questions of other community members.

Hi Nigel,
Please take a look at the "WAN Requirements" section from the following Flex7500 deployment guide:
http://www.cisco.com/en/US/products/ps11635/products_tech_note09186a0080b7f141.shtml
It is highly recommended that the minimum bandwidth restriction remains 128 kbps with the round trip latency no greater than 300 ms for data deployments and 100 ms for data + voice deployments. The maximum transmission unit (MTU) must be at least 500 bytes.
Deployment Type
WAN Bandwidth (Min)
WAN RTT Latency (Max)
Max APs per Branch
Max Clients per Branch
Data
128 kbps
300 ms
5
25
Data + Voice
128 kbps
100 ms
5
25
Data
128 kbps
1 sec
1
1
Monitor
128 kbps
2 sec
5
N/A
Data
1.44 Mbps
300 ms
50
1000
Data + Voice
1.44 Mbps
100 ms
50
1000
Data
1.44 Mbps
1 sec
50
1000
Monitor
1.44 Mbps
2 sec
50
N/A
Best Regards,
Jeevan

Ask the Expert: Cisco TelePresence for the Enterprise

Welcome to the Cisco® Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Cisco Telepresence® for the enterprise.
Cisco experts Jaret, Fernando, and Fred will be covering all Cisco TelePresence products. Topics include Cisco TelePresence endpoints and TelePresence infrastructure such as the Cisco TelePresence Video Communication Server (VCS), Cisco Expressway Series, Cisco Unified Communication Manager (CallManager), Cisco TelePresence Servers (MSE 8710, on Virtual Machine, etc.), MCU (MSE 8510, etc.), Cisco TelePresence Management Suite (TMS), and all other Cisco TelePresence related devices.
Jaret Osborne is an 8-year Cisco Advanced Services veteran. In his Advanced Services tour, Jaret has covered all aspects of Cisco Unified Communications and TelePresence products, including both enterprise and service provider verticals. Most recently Jaret has been working with global service providers supporting their Cisco TelePresence as a Service offerings while also incubating new cloud services at Cisco.
Fernando Rivas is a Cisco Advanced Services NCE, starting in the Cisco Technical Assistance Center (TAC), 2007, on the Collaboration Technology Team mastering the Cisco Unified Communication technologies and specialized in call control CUCM,VCS) and conferencing (MeetingPlace, Telepresence). In 2011, he joined Cisco Advanced Services as a member of the Cisco Collaboration team and participated in several Cisco TelePresence and video-related technologies deployments. Currently he is a member of the Video Cloud Technology Team, supporting video exchanges in several and architecting new private video cloud solutions for large enterprises. Fernando holds a routing and switching CCIE® certification (22975).
Fred Mollenkopf is a Cisco Advanced Services Network consulting engineer working at Cisco for the last 7 years. Fred has led some of the largest Cisco Unified Communication and Collaboration deployments done for Cisco customers and partners. Over 15 years’ experience in data networking with a specialization in Cisco Unified Communications in 2004. Currently he is a member of the SP Video Advanced Services Team, supporting SP video exchanges and the Cisco Telepresence solutions. Fred maintains an active CCIE® in Voice (17521).
Remember to use the rating system to let Jaret, Fernando, and Fred know if you have received an adequate response.
Because of the volume expected during this event, Jaret, Fred, and Fernando might not be able to answer every question. Remember that you can continue the conversation in the Collaboration, Voice and Video Community, under the sub-community TelePresence, shortly after the event. This event lasts through August 15, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Tenaro,
Additionally here are the most common login issues. Unfortunately this includes items related to Presence implementation but I commented where we did not use these in our lab setup for CUCM Phone Capabilities only.
Login Issues
Problem:
Jabber Unable to Sign-in Through MRA
Solution
This can be caused by a number of things, a few of which are outlined below.
1. Collaboration Edge SRV record not created and/or port 8443 unreachable
For a jabber client to be able to login successfully using MRA, a specific collaboration edge SRV record must be created and accessible externally. When a jabber client is initially started it will make server DNS SRV queries:
_cisco-uds : this SRV record is used to determine if a CUCM server is available.
_cuplogin : this SRV record is used to determine if an IM&P server is available.
_collab-edge : this SRV record is used to determine if MRA is available.
If the jabber client is started and does not receive an SRV answer for _cisco-uds and _cuplogin, and does receive an answer for _collab-edge then it will use this answer to try to contact the Expressway-E listed in the SRV answer.
The _collab-edge SRV record should point to the FQDN of the Expressway-E using port 8443. If the _collab-edge SRV is not created, or is not externally available, or if it is available, but port 8443 is not reachable, then the jabber client will fail to login.
2.  Unacceptable or No Available Certificate on VCS Expressway
After the jabber client has received an answer for _collab-edge, it will then contact the expressway using TLS over port 8443 to try to retrieve the certificate from the expressway to setup TLS for communication between the jabber client and the expressway.
If the Expressway does not have a valid signed certificate that contains either the FQDN or domain of the Expressway, then this will fail and the jabber client will fail to login.
If this is occurring, the you should use the CSR tool on the Expressway, which will automatically include the FQDN of the expressway as a Subject Alternative Name.
MRA requires secure communication between the Expressway-C and Expressway-E, and between the Expressway-E and external endpoints.
Expressway-C Server Certificate Requirements:
The Chat Node Aliases configured on the IM&P servers. This is required if you are doing XMPP federation. The Expressway-C should automatically include these in the CSR provided that an IM&P server has already been discovered on the Expressway-C.
The names in FQDN format of all Phone Security Profiles in CUCM configured for TLS and used on devices configured for MRA. This allows for secure communication between the CUCM and Expressway-C for the devices using those Phone Security Profiles.
Expressway-E Server Certificate Requirements:
All domains configured for Unified Communications. This includes the domain of the Expressway-E and C, e-mail address domain configured for Jabber, and any presence domains.
The Chat Node Aliases configured on the IM&P servers. This is required if you are doing XMPP federation.
The MRA Deployment guide describes this in greater detail on pages 17-18. (http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-1/Mobile-Remote-Ac...
Note: In our lab for testing Phone Capabilities only, we did not include the Chat Node Aliases in the certificate as we were not using IM&P.
3.  No UDS Servers Found in Edge Config
After the Jabber client successfully establishes a secure connection with the Expressway-E, it will ask for its edge config. This edge config will contain the SRV records for _cuplogin and _cisco-uds. If these SRV records are not returned in the edge config, then the jabber client will not be able to proceed with trying to login.
To fix this, make sure that _cisco-uds and _cuplogin SRV records are created internally and resolvable by the Expressway-C
More information on the DNS SRV records can be found on page 10 of the MRA deployment guide for X8.1.1 (http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-1/Mobile-Remote-Access-via-Expressway-Deployment-Guide-X8-1-1.pdf)
Note: In our lab for testing Phone Capabilities only, we did not include the DNS SRV for _cuplogin.
4.  The Expressway-C logs will indicate the following error: XCP_JABBERD Detail="Unable to connect to host '%IP%', port 7400:(111) Connection refused"
If Expressway-E NIC is incorrectly configured, this can cause the XCP server to not be updated. If the Expressway-E meets the following criteria, then you will likely have this issue:
Using a single NIC
Advanced Networking Option Key is installed
Use Dual Network Interfaces option is set to “Yes”
To correct this problem, change the “Use Dual Network Interfaces” option to “No”
The reason this is a problem is because the Expressway-E will be listening for the XCP session on the wrong network interface, which will cause the connection to fail/timeout. The Expressway-E listens on TCP port 7400 for the XCP session. You can verify this by using the netstat command from the VCS as root.
Note: We used a Dual Network Interface Expressway for testing but were not using XCP, so this was not applicable to us.
5.  VCE-E Server hostname/domain name does not match what is configured in the _collab-edge SRV.
If the Expressway-E Server hostname/domain name does not match what was received in the _collab-edge SRV answer, the jabber client will not be able to communicate to the Expressway-E. The Jabber client uses the xmppEdgeServer/Address element in the get_edge_config response to establish the XMPP connection to the Expressway-E.
This is an example of what the xmppEdgeServer/Address would look like in the get_edge_config response from the Expressway-E to the Jabber client:
<xmppEdgeServer>
<server>
<address>ott-vcse1.vcx.cisco.com</address>
<tlsPort>5222</tlsPort>
</server>
</xmppEdgeServer>
To avoid this, make sure that the _collab-edge SRV record matches the Expressway-E hostname/domain name. Enhancement CSCuo83458 has been filed for this.
Note: This was one of our issues when we first setup. We adjusted our Expressway-E to insure the below:
System > Administration > System Name this was the FQDN
System > DNS > System Host Name was the host portion of the FQDN
System > DNS > Domain Name was the domain portion of the FQDN
System > Clustering > Cluster Name (FQDN for Provisioning) was the FQDN
6. Unable to log into certain IM&P servers. VCS logs say "No realm found for host cups-example.domain.com, check connect auth configuration"
From the Expressway-E, go to Configuration -> Unified Communications -> IM&P Servers. Open each server and click "Save" again. Not sure exactly why this happens.
Note: This was N/A to our test and can be ignored with Phone Capabilities only.
Thanks
Fred

Ask the Expert: Hierarchical Network Design, Includes Core, Distribution, and Access

Welcome to the Cisco® Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about hierarchical network design.
Recommending a network topology is required for meeting a customer's corporate network design needs in their business and technical goals and often consists of many interrelated components. The hierarchical design made this easier like "divide and conquer" the job and develop the design in layers.
Network design experts have developed the hierarchical network design model to help to develop a topology in discrete layers. Each layer can be focused on specific functions, to select the right systems and features for the layer.
A typical hierarchical topology is
A core layer of high-end routers and switches that are optimized for availability and performance.
A distribution layer of routers and switches that implement policies.
An access layer that connects users via lower-end switches and wireless access points.
Ahmad Manzoor is a Senior Pre-Sales Engineer at AGCN, Pakistan. He has more than 10 years of experience in first-rate management, commercial and technical skills in the field of data communication and services lifecycle—from solution design through sales pitch, designing RFPs, architecture, and solution—all with the goal toward winning projects (creating win/win situations) of obsolete solutions. Ahmad also has vast experience in designing end-to-end data centers, from building infrastructure design to data communication and network Infrastructure design. He has worked for several large companies in Pakistan and United Arab Emirates markets; for example, National Engineer, WATEEN Telecom, Emircom, Infotech, Global Solutions, NETS International, Al-Aberah, and AGCN, also known as Getronics, Pakistan.
Remember to use the rating system to let Ahmad know if he has given you an adequate response.
Because of the volume expected during this event, Ahmad might not be able to answer every question. Remember that you can continue the conversation in the Solutions and Architectures under the sub-community Data Center & Virtualization, shortly after the event. This event lasts through August 15, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Dear Leo,
We are discussing the following without any product line, discussing the concept of hierarchical design, which will help you to take decision which model is better for you Two Layer or Three Layer hierarchical model.
Two-Layer Hierarchy
In many networks, you need only two layers to fulfill all of the layer functions—core and aggregation
Only one zone exists within the core, and many zones are in the aggregation layer. Examine each of the layer functions to see where it occurs in a two-layer design:
Traffic forwarding—Ideally, all interzone traffic forwarding occurs in the core. Traffic flows from each zone within the aggregation layer up the hierarchy into the network core and then back down the hierarchy into other aggregation zones.
Aggregation—Aggregation occurs along the core/aggregation layer border, allowing only interzone traffic to pass between the aggregation and core layers. This also provides an edge for traffic engineering services to be deployed along.
Routing policy—Routing policy is deployed along the edge of the core and the aggregation layers, generally as routes are advertised from the aggregation layer into the core.
User attachment—User devices and servers are attached to zones within the aggregation layer. This separation of end devices into the aggregation permits the separation of traffic between traffic through a link and traffic to a link, or device. Typically, it is best not to mix transit and destination traffic in the same area of the network.
Controlling traffic admittance—Traffic admittance control always occurs where user and server devices are attached to the network, which is in the aggregation layer. You can also place traffic admittance controls at the aggregation points exiting from the aggregation layer into the core of the network, but this is not common.
You can see, then, how dividing the network into layers enables you to make each layer specialized and to hide information between the layers. For instance, the traffic admittance policy implemented along the edge of the aggregation layer is entirely hidden from the network core.
You also use the core/aggregation layer edge to hide information about the topology of routing zones from each other, through summarization. Each zone within the aggregation layer should have minimal routing information, possibly just how to make it to the network core through a default route, and no information about the topology of the network core. At the same time, the zones within the aggregation layer should summarize their reachability information into as few routing advertisements as possible at their edge with the core and hide their topology information from the network core.
Three-Layer Hierarchy
A three-layer hierarchy divides these same responsibilities through zones in three vertical network layers,
Traffic Forwarding—As with a two-layer hierarchy, all interzone traffic within a three- layer hierarchy should flow up the hierarchy, through the layers, and back down the hierarchy.
Aggregation—A three-layer hierarchy has two aggregation points:
At the edge of the access layer going into the distribution layer
At the edge of the distribution layer going into the core
At the edge of the access layer, you aggregate traffic in two places: within each access zone and flowing into the distribution layer. In the same way, you aggregate interzone traffic at the distribution layer and traffic leaving the distribution layer toward the network core. The distribution layer and core are ideal places to deploy traffic engineering within a network.
Routing policy—The routing policy is deployed within the distribution layer in a three- layer design and along the distribution/core edge. You can also deploy routing policies along the access/distribution edge, particularly route and topology summarization, to hide information from other zones that are attached to the same distribution layer zone.
User attachment—User devices and servers are attached to zones within the access layer. This separation of end devices into the access layer permits the separation of traffic between traffic through a link and traffic to a link, or device. Typically, you do not want to mix transit and destination traffic in the same area of the network.
Controlling traffic admittance—Traffic admittance control always occurs where user and server devices are attached to the network, which is in the access layer. You can also place traffic admittance controls at the aggregation points along the aggregation/core edge.
As you can see, the concepts that are applied to two- and three-layer designs are similar, but you have more application points in a three-layer design.
Now the confusion takes place in our minds where do we use Two Layer and where the Three layer hierarchical model.
Now we are discussing that How Many Layers to Use in Network Design?
Which network design is better: two layers or three layers? As with almost all things in network design, it all depends. Examine some of the following factors involved in deciding whether to build a two- or three-layer network:
Network geography—Networks that cover a smaller geographic space, such as a single campus or a small number of interconnected campuses, tend to work well as two-layer designs. Networks spanning large geographic areas, such as a country, continent, or even the entire globe, often work better as three layer designs.
Network topology depth—Networks with a compressed, or flattened, topology tend to work better as two-layer hierarchies. For instance, service provider networks cover large geographic areas, but reducing number of hops through the network is critical in providing the services they sell; therefore, they are often built on a two-layer design. Networks with substantial depth in their topologies, however, tend to work better as three-layer designs.
Network topology design—Highly meshed networks, with many requirements for interzone traffic flows, tend to work better as two-layer designs. Simplifying the hierarchy to two levels tends to focus the design elements into meshier zones. Networks that focus traffic flows on well-placed distributed resources, or centralized resources, such as a network with a large number of remote sites connecting to a number of centralized Data Centers, tend to work better as three-layer designs.
Policy implementation—If policies of a network tend to focus on traffic engineering, two-layer designs tend to work better. Networks that attempt to limit access to resources attached to the network and other types of policies tend to work better as three-layer designs.
Again, however, these are simple rules of thumb. No definitive way exists to decide whether a network should have two or three layers. Likewise, you cannot point to a single factor and say, “Because of this, the network we are working on should have three layers instead of two.”
I hope that this helps you to understand the purposes of Two Layer & Three layer Hierarchical Model.
Best regards,
Ahmad Manzoor

Ask the Expert: Cisco UCS B-Series Latest Version New Features

Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about the Cisco UCS Manager 2.2(1) release, which delivers several important features and major enhancements in the fabric, compute, and operational areas. Some of these features include fabric scaling, VLANs, VIFs, IGMP groups, network endpoints, unidirectional link detection (UDLD) support, support for virtual machine queue (VMQ), direct connect C-Series to FI without FEX, direct KVM access, and several other features.
Teclus Dsouza is a customer support engineer from the Server Virtualization team at the Cisco Technical Assistance Center in Bangalore, India. He has over 15 years of total IT experience. He has worked across different technologies and a wide range of data center products. He is an expert in Cisco Nexus 1000V and Cisco UCS products. He has more than 6 years of experience on VMware virtualization products.
Chetan Parik is a customer support engineer from the Server Virtualization team at the Cisco Technical Assistance Center in Bangalore, India. He has seven years of total experience. He has worked on a wide range of Cisco data center products such as Cisco UCS and Cisco Nexus 1000V. He also has five years of experience on VMware virtualization products.
Remember to use the rating system to let Teclus and Chetan know if you have received an adequate response.
Because of the volume expected during this event, our experts might not be able to answer every question. Remember that you can continue the conversation in the Data Center community, under subcommunity Unified Computing, shortly after the event. This event lasts through May 9, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hi Jackson,
Yes its is possible. Connect the storage array to the fabric interconnects using two 10GB links per storage processor. Connect each SP to both fabric interconnects and configure the ports on the fabric interconnect as “Appliance” ports from UCSM
For more information on how to connect Netapp storage using other protocols like iSCSI or FCOE please check the url below.
http://www.cisco.com/c/en/us/products/collateral/servers-unified-computing/ucs-6100-series-fabric-interconnects/whitepaper_c11-702584.html
Regards
Teclus Dsouza

Ask the Expert: Technical Discussion on UCS-Mini platform

Welcome to the Cisco Support Community Ask the Expert conversation.
Ask your technical questions on UCS-Mini platform.
The Discussion/Q&A is from November 24th through December 5th, 2014
Cisco UCS, originally designed for the data center, is now optimized for branch and remote offices, point-of-sale, and smaller IT environments with Cisco UCS Mini. UCS Mini is for customers who need fewer servers (expandable to 15 servers) but still want the robust management capabilities provided by UCS Manager. UCS 6324 Fabric Interconnect is main component which makes this solution possible on UCS 5108 Chassis with B200 M3 Blade Servers
This solution delivers servers, storage, and 10 Gigabit networking in an easy-to-deploy, compact form factor.
Vishal Mehta is a customer support engineer for Cisco’s Data Center Server Virtualization Technical Assistance Center (TAC) team based in San Jose, California. He has been working in the TAC for the past 3 years with a primary focus on data center technologies such as Cisco Nexus® 5000, Cisco UCS, Cisco Nexus 1000V, and virtualization. He presented at Cisco Live in Orlando 2013, Milan 2014, and San Francisco 2014 (BRKCOM-3003, BRKDCT-3444, and LABDCT-2333). He holds a master’s degree from Rutgers University in Electrical and Computer Engineering and has CCIE® certification (number 37139) in Routing/Switching, Service Provider & Data Center.
Rosalind Lee is customer support engineer specializing in Unified Computing System (UCS) blade servers including B series, C series, and E series. Rosalind holds a bachelor’s degree from UC Berkeley in Electrical Engineering and Computer Science and is currently pursuing her Masters of Information and Data Science at UC Berkeley.
Please use the rating system to let the experts know if you have received an adequate response.
Remember that you can continue the conversation in Data Center under the sub-community Unified Computing discussion forum shortly after the event. This event lasts through Dec 5th, 2014. Visit this forum often to view responses to your questions and the questions of other community members.

Hello Wilson,
This series is focused to answer any queries related with UCS-Mini deployments
We are not doing webinar, however below is detailed UCS-Mini session done by Product Manager on Google Hangout+
https://www.youtube.com/watch?v=gRVhLGsH8oI
Thanks,
Rosalind

Re: HP Expert Day - January 15-16, 2014: Got questions? Ask the Experts!

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