Re: "HPSF.exe has stopped working.

My dear professor Nuccii.
My problem is as the. the belowed.
Re: "HPSF.exe has stopped working. This application has encountered a serious problem and must stop-
I have been tryed to contact HP-support in denmark, but it is very difficult to get some people who by telephone. AND My english is not to good...But I will try.
RE.:my HP:
HP. pavillon Intel inside Core. i5. Serie nummer: CZC2093FRP.
Produktnr. HOM85.EA#UUW
It´s a. Windows 7 model.
that case I have been tryed to contact your HP support Forum. r Windows 7 baseret computer af jer.Og nu er der kommet en alvorlig fejl på som Microsoft påstår er HP opgave at få rettet.
I am not able to open any, of the microsoft office programs from the microsoft office pack 2010.
I have tryed to uninstall the microsoft office pack but is is not possible.
The worst of all is, that I am not able to go on the internet fra the computer. So I cant get help via installing programs/ or products from the internet.
I have been runnung a Diognostisering and the system tell that it is a system error 303.???
I have had a systemman to look at my computer, but he dont dare to touch anything with the computer. He says has it´scaring.
Jeg kan ikke åbne nogle af Office pakkens programmer, og jeg kan ikke afinstallere nogen af dem.
Jeg har haft en systemmand til, at se på det og han siger, at det er ikke godt, men han tør ikke røre ved det.
jeg har også kørt en diagnostigsering og der kommer en fejl Error 303.
jeg håber af hele hjertet at I kan hjælpe mig da jeg ikke har mulighed for, at købe en anden computer. Jeg har købt og installeret office2010 pakken....
I do also have a HP printer: HP officejet Pro 8500A plus
I do hope of all my heart that you are able to help me.
I have no chance for getting a new computer,
With all best regards
Beth Christina
Beth
HP Community Mailer skrev den 08.02.2015 14:20:
HP Support ForumsJoin the conversation!
Hi 0713miso,
Nuccii (Distinguished Professor) posted a new Reply in Desktop Operating Systems, Software & Recovery on 02-08-2015 06:20 AM
Subject: Re: HP.exe problem as all others. But I cant get help in that case that I cant go on the net.
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Harddisk 1 hurtig 303 betyder harddisk mislykkedes det kort test. Det betyder, at harddisken er ikke og skal udskiftes. Det første, du skal gøre nu, er backup af alle dine personlige filer mv
Den nye harddisk skal være af samme størrelse eller større til, hvad du har nu. Hvis du ikke er tryg ved at gøre det selv, har et værksted gøre det for dig.
Vidste du opretter en gendannelsesdisk, når du fik computeren, du skal bruge dem, når du ændrer harddisken. Du vil være i stand til at installere Office 2010 da, jeg håber du har din nøgle. Hvis du ikke har oprettet inddrivelse diske kan du bestille dem fra WorldWide websted: http://welcome.hp.com/country/w1/en/support.html
Eventuelle yderligere spørgsmål bør omfatte gøre af din computer, fx HP Pavilion g6-1234
Hard disk 1 quick 303 means the Hard Drive has failed the short test.  This means that the Hard Drive is failing and will need to be replaced.  The first thing you should do now is backup all your personal files etc.
The new hard disk should be of equal size or greater to what you have now.  If you are not comfortable doing this yourself, have a repair shop do it for you.
Did you create recovery disks when you got the computer, you will need them for when you change the hard disk.  You will be able to install Office 2010 then, I hope you have your key.  If you did not create recovery disks you may order them from the WorldWide site:  http://welcome.hp.com/country/w1/en/support.html
Any further questions should include the make of your computer, example, HP Pavilion g6-1234
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

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