Re: i can't start up indesign cc each time it says it has to close the program on start-up. I have uninstalled and reinstalled and have rebooted my machine seeveral times and it still doesn't work.

How do you create another user account?
I am having a similar problem - have deleted preferences which did not solve - this is since I installed the latest update - it is very slow - and cannot close - says background task running - but when I open background task window - shows nothing - only way to close is to use Windows task manager and end program
mouse movements are delayed - it takes forever to do anything
Windows 7 Pro
Intel CPU - 2.93 Ghz
Ram - 8 Gb
AMD Radeon HD 7900 Series

My problem is really weird - ID CC 2014 with the latest update can become very slow - at first it was only when I had other applications going [especially Photoshop] - but for the last week it has been every time I try to use it - even with no other app running.
Mouse movements are delayed, any selection takes forever to take effect. When closing - I sometimes get message saying background task is running [but not every time]
new user account didn't help, deleting preferences neither .
I had several ID files open -closed those - crashed ID - rebooted - opened totally different files - same problem.
However - I have just deleted the file Recovery Data in the users/user name/appdata/local/adobe/indesign/version 10.0/en_US/Caches/InDesign REcovery- and that seems to have temporarily fixed the issue as ID is behaving normally now. [I guess that 's the same as creating another user account]
Ann

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Ever since the systyem upgraded me to 3.6.6. I can not even run one eight hour day without firefoc either crashing or locking up which requires me use C/A/Deleate to close the program. I used to be able to run 8 to 12 windows at a time and NEVER lock up

Ever since the systyem upgraded me to 3.6.6. I can not even run one eight hour day without firefoc either crashing or locking up which requires me use C/A/Deleate to close the program. I used to be able to run 8 to 12 windows at a time and NEVER lock up or crash with the older version. Is this problem being looked into and or being corrected. I use Firefox with Google and my system is XP Pro 32 bit. THIS IS REALLY making me MAD. My email is [email protected] and would appreciate a response to this ASAP. I have tried a couple of items from your help section and nothing works.

'''Anonymous'''
Please post a separate question. Thank you. https://support.mozilla.com/tiki-ask_a_question.php?locale=en-US&forumId=1
'''chris'''
'''''Crashing'''''
See:
http://support.mozilla.com/en-US/kb/Firefox+crashes
http://kb.mozillazine.org/Firefox_crashes
http://support.mozilla.com/en-US/kb/Firefox+crashes+when+loading+certain+pages
http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it
http://support.mozilla.com/en-US/kb/Firefox+will+not+start
http://kb.mozillazine.org/Browser_will_not_start_up
'''''Hanging'''''
See: http://support.mozilla.com/en-US/kb/Firefox+hangs
'''''Hanging at exit'''''
'''Kill Application'''
In Task Manager, does firefox.exe show in the '''Processes''' tab?
See: [http://kb.mozillazine.org/Kill_application Kill Application]
'''Causes and solutions for Firefox hanging at exit:'''
[[Firefox hangs]]
[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
[[Firefox is already running but is not responding]]
'''''Safe Mode'''''
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling '''one at a time''' until the problem reappears. '''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.
'''chris'''
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Update Java''': your ver. 1.6.0.~~red:17~~; current ver. 1.6.0.20 (important security update 04-15-2010)
(Firefox 3.6 and above requires Java 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
''(Windows users: Do the manual update; very easy.)''
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed.
'''NOTE:''' Java version 1.6.0.21 has been released. It is mainly an update for developers of Java applications and most users do not need to be concerned about downloading version 1.6.0.21. '''''At this time''''', the update option in existing installations of Java 1.6.0.20 are not updating to version 1.6.0.21; '''''at this time''''', it must be manually downloaded and installed. According to the Java release notes:
''"'''Bug Fixes'''''
''Java SE 6 Update 21 does not contain any additional fixes for security vulnerabilities to its previous release, Java SE 6 Update 20. Users who have Java SE 6 Update 20 have the latest security fixes and do not need to upgrade to this release to be current on security fixes."'' Source: http://java.sun.com/javase/6/webnotes/6u21.html
'''Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash)''': your ver. 10.0 r~~red:45~~; current ver. 10.1 r53 ('''important security update 2010-06-10'''; see: http://www.adobe.com/support/security/bulletins/apsb10-14.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
-exit Firefox (File > Exit)
-''In Windows,'' check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-''In Windows,'' double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
-when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer. See: [[ActiveX]]
*Also see: http://kb.mozillazine.org/Flash ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]
'''Update Shockwave for Director (aka Shockwave Player)''': your ver. ~~red:10.1 (very old)~~; current ver. 11.5.7.609 (important security update released 2010-05-11; see http://www.adobe.com/support/security/bulletins/apsb10-12.html)
NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
SAVE the installer to your hard drive (Desktop is a good place so you can find it). When the download is complete, exit Firefox (File > Exit), locate and double-click in the installer you just downloaded, let the install complete.
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox#_Installing_Shockwave Installing Shockwave]'''
'''You '''~~red:'''MAY'''~~''' need to Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox)''': your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
''You may be able to update from the Adobe Reader installed on your system'' instead of going to the Adobe site and downloading. Open the Adobe Reader installed on your system (''in Windows, Start > Program Files, find and click Adobe Reader to open''), click Help, click Check for Updates.
''If you go to the Adobe site to download the current Adobe Reader:''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~
-exit Firefox (File > Exit)
-In Windows: check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-In Windows: double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version. To install/update the IE ActiveX version, same instructions as above, except use IE to download the ActiveX installer. See: [[ActiveX]]
*Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

My music is on an external drive and is about 250GB. When I shut iTunes down it crashes and stops working. Windows has to close the program. What do I do?

I can't seem to get iTunes to shut down without crashing. After closing the program a window pops up that says "Saving iTunes Library..." and then immediately another window below it that says "iTunes has stopped working" and only gives me the option to close the program. I've uninstalled and reinstalled the program and that didn't work. What else can I try?

Exclude your antivirus software's real time scanner from the iTunes folder.
tt2

HT1926 Hi there, I have a Microsoft Visual C++ error runtime error in trying to re-install itunes on XP. I bought and downloaded software to clean my computer. No luck. Still doesn't work. Any ideas?

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I have a mac and the home page never loads properly. How do I fix this? I have uninstalled firefox, reinstalled it, have the latest version. It's weird.

This is what it automatically goes to: http://www.fv',.com/;CVC%27CV.....VVV%20VVVVVVVVVVVVVVVVVVVVV%E2%88%9A%E2%88%9A%E2%88%9A%E2%88%9A%E2%88%9A%E2%88%9A%E2%88%9A%E2%88%9A%E2%88%9A%E2%88%9A%E2%88%9A%E2%88%9AVVVVV/%27%27/;%27;%27;%27..LKMJNHGFTRDESWQ
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Firefox can't find the server at www.fv',.com.
Check the address for typing errors such as
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If you are unable to load any pages, check your computer's network
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Did you check the home page setting?
*https://support.mozilla.com/kb/How+to+set+the+home+page
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*https://support.mozilla.com/kb/Preferences+are+not+saved

I can't seem to update my software, every time I do it says that there is a problem and to close everything that is open. Once I close everything it still doesn't work. How do I get it to complete?

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Back up all data.
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If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
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HT1600 After updating my apple tv last night, it has stopped working. The light blinks but there is no input to the tv. I have reset it multiple times, have unplugged it, and it still doesn't work. What can I do?

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connect it by usb to your computer and restore it's firmware from itunes on the very same computer

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That would be correct. Hopefully, they offer this type of option for their customers.

I have Lightroom 4 and a new 70D camera and when I try to important my photos Lightroom says it doesn't recognize my CR2 files. I have downloaded plugin for the camera, but it still doesn't work. Can you help?

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No, the app does not have to completely restart. It gets shifted in its open state into storage. Similar to how a computer uses the hard disk when it has insufficient memory.
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Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.
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I have a mac 10.6 system when using firefox, I can no longer open attachments or downloads. I deleted firefox and reinstalled and it still doesn't work.

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I am using a 10.6 operating system on my Mac.

Try to disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.
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*https://support.mozilla.org/kb/change-firefox-behavior-when-open-file

Updated iTunes to 10.5, iTunes won't work now! Everytime I open iTunes it just freezes and I can't click on anything. It says to take it out of compatibility mode and still doesn't work! any help??

Updated iTunes to 10.5, iTunes won't work now! Everytime I open iTunes it just freezes and I can't click on anything. It says to take it out of compatibility mode and still doesn't work! any help??
Thank you. Nick

Okay, we'll try the technique from the following post. Be sure to be logged in to your usual user account when doing so. (Otherwise you'll be editing the wrong set of HKEY_CURRENT_USER keys.)
Re: How do I turn off the compatibility mode for ITunes.
Does that clear up the compatibility message?

Re: i can't start up indesign cc each time it says it has to close the program on start-up. I have uninstalled and reinstalled and have rebooted my machine seeveral times and it still doesn't work.

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