Re: I've suddenly lost connection speed.

My broad speed halved from 40 meg to 19 meg dropping to 5 on complaining on line asked to do all the tests for bt I am a 68 year old man not a bt engineer so phoned India but stopped short of strip testing router B T if you read this befor I put this to ofcom why are you screwing up my Infinity

You will get help here either from the forum members and if they cannot help then forum mods who are BT employees. However need the information I asked for to start with
At age 68 you are by no means older than the people posting on the forum
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