RE: Icons/Applications not responding, possible corruption in HDD

Hi, I'm having several problems with my sidebar and a few applications related to icons on the sidebar.
I recently tried to access my system preferences and i'm finding that when i click on the icon on the sidebar it does not respond, i have the same problem with Adobe Bridge, Toast Titanium and Front Row.
With regards to sys pref, i cannot even find the application in the master hdd folder window, this is causing me some concern as i purchased my macbook via a student deal and most of the software minus the audio programs <Logic Express, Reason 4 and Pro Tools 8> Disc Burning <Toast Titanium> and Media <Adobe CS4> all of which are legitimate versions purchased direct from the suppliers, were pre-installed.
My question is twofold.
If i have to do a re-install of 0sX and i do not have the physical copy of the software disc, will my apple care package extend to a free re-install? I paid for the 5 year package <to my knowledge> so i am hoping that this could be the case.
If i need to re-install the individual SW how can i ensure that the problem does not occur again. As i need to use Toast on a frequent basis and sys pref to change certain settings i would like to be sure that this won't happen again during a session or ever again.
While i'm asking questions i may as well ask if there is anyway to pinpoint where the problem lies, after growing up on speccing and programming PC based systems the transition to Apple has been quite pleasant although i need to troll through the OSX troubleshooting forums to understand how i might be able to open the system portal to run some debugging programs. If anyone can point me to the right area of the forums and perhaps suggest some debug programs for OSX it would be appreciated.
Thanks in advance.

Welcome to the Apple discussions.
You don't say who your student deal was with. When Apple preloads optional software on a new system, it provides disks so the software can be reloaded. You should have the original OS X disks for your system, plus disks for any installed software. Applecare is a 2 year extended warranty on top of the standard 1 year warranty, for a total of 3 years, same in Australia as the US. If you think you have 5 years of coverage, you should find documentation to support that, and read the terms and conditions.
On the original OS X disks that should have come with your system, there is an Apple Hardware Test which is a good tool for testing the hardware. In the US, Apple provides TechTool Deluxe with the Applecare agreement - don't know if they also do that in Australia. TechTool Pro is another tool, more powerful than TechTool Deluxe, to examine your system.
You can run some preventative maintenance too. I use OnyX periodically to keep disk files in good shape. It's available from http://www.titanium.free.fr/pgs/english/apps.html

Similar Messages

Mouse over dock icon no longer indicates "application not responding"

A very convenient feature seems to be missing from Snow Leopard. In prior versions, if an application was not responding, holding the cursor over its dock icon would display "[Application] Not Responding" and also an option to Force Quit. This status message does not appear in Snow Leopard.
Are we to assume that if we click and hold on a dock icon and "Force Quit" is presented as an option, that the application has stopped responding?
Suggestions?

drdocument wrote:
Thanks!
So if I click and hold a dock icon and "Force Quit" is shown instead of "Quit" would that indicate that the particular application is in the midst of some process and simply unable to respond?
Should I simply allow more time for the app to finish whatever it's doing?
it could be either. sometimes an application is busy and is showing as not responding but will come out of it after a while. but sometimes it's truly hanging and then you have to force quit it to get rid of it. there is no way to tell just by looking at the dock. give it a bit of time and if it's still not responding then force quit. but if it's happening all the time then you may have problems with your system.
In particular, here, I've launched DiskWarrior 4.2 on a Mini (via Screen Sharing from my Mac Pro) in an attempt to rebuild directory on a My Book 1TB external drive connected by FireWire, which Disk Utility indicates needs repair but DU cannot repair. Ideas?
so what does disk warrior say when you try to rebuild the directory? and you should also verify the internal drive on the mini too.

I can't launch Safari. When I right click on the icon, the "Application not responding" is grey and no matter what method I use to Force quit, I get no response.

I can't launch Safari. When I right click on the icon, the "Application not responding" is grey and no matter what method I use to Force quit, I get no response.

Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.Safari.plist. Move the .plist to your desktop.
Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

Can't Open 3rd party Apps with my User (Icon Bouncing then Application Not Responding)

Hi
Problem:
I can't Open 3rd Part Apps with my user (FireFox, Chrome, Dropbox, GoogleDrive, Mega, Final Cut Pro X, etc) they just star bouncing and after a while they stop bouncing then i righ click on them and it says "Application Not Responding", but i can open native apps like Safari, iTunes, iMovie, Finder, Settings
Other Events:
-Just Before this happend i was editting a video on FCPX, y export it and tried to upload to Google Drive (in Chrome), when it was uploading I closed FCPX and the uploading stop it at 91%, y tried to reupload but then I realized that this video was in a temp folder and it wasnt there anymore, so I open FCPX to export it again and i couldnt, it was just bouncing and then "App not responding".
-After Installing Yosemite i feelt it slow even after it finished the encriptation File Vault, specially in chrome.
I have tried:
1-Repair Disk Permisions
2-Reset SMC
3-Reinstall FCPX
4-Decrypted the Disk and create another user and i was able to run Chrome, FireFox and FCPX, When I opened FCPX it started but when it was trying to open the project that i was working , it restarted the app and i couldnt open FCPX again, just bouncing and App Not Responding
Any suggestions to keep my User working?
Macbook Pro Mid 2012
-OSX Yosemite,
-16GB Ram1600MHz DDR3
-750GB 5400RPM
-2.9GHz dual-core Intel Core i7 processor (Turbo Boost up to 3.6GHz) with 4MB L3 cache

Yes, as long as you let TM do a full disc backup (that is, you do not exclude anything in the TM backup settings) you will have a backup that allows a full system restore - puts everything back just as it was.
You can also clone your system using the shareware app SuperDuper or the donation-ware app CarbonCopyCloner
http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html
http://www.bombich.com/
Both of these apps will make a true clone (literally, a bit-by-bit copy) of your hard drive onto an external drive. This clone will actually be bootable itself (you plug in the drive and hold the option key during startup then select the clone to boot from). You would boot from the clone, then reverse-clone it back onto your internal hard drive.
If you are really serious about being highly confident of not loosing files, you could use both - I keep a TM backup on one drive, and 2 clones on separate bus-powered hard drives.
P.S. even if you had not had any issues, you really, REALLY should be keeping regular, up to date backups anyway - things go flooey without warning sometimes and you risk loosing everything on your machine if you DON'T keep regular backup copies available.

ITunes 11.2.1 freezes when I connect my iPhone 5. 'Application not responding'

Hi,
Recently I upgraded Mavericks. Since then I cant sync my phone anymore. iTunes works fine untill I plugin my phone. Then the spinwheel comes up and stays there forever. In dock it says 'Application Not Responding'.
iPhone 5, iTunes 11.2.1, Macbook Pro 10.9.3 2.6 GHz 8Gb
Does somebody can help me out? That would be very very nice!

Hi BlackNikes
I had exact same problem, but have now resolved it. If your problem is the same as mine your SyncServices folders have been corrupted while itunes was updated.
See my post or spyder683 post at https://discussions.apple.com/thread/6223064?start=60&tstart=0
I am running Mavericks 10.9.3 and updated itunes to 11.2.0 and then experienced problems with itunes crashing, 11.2.2 didn't resolve the problem. I found iTunes worked fine if all my other devices (iphone, ipad, ipod) were turned off, as soon as I powered any one of them up and itunes detected them over wifi or USB itunes then froze with the dreaded colored ball spinning.
In Mavericks 10.9.3 the SyncServices folder is not visible going into the normal library/Application support folder, your instructions below took me to a different area in the system, or at least made these folders visible. Following your instructions I was able to locate and delete both SyncService & SyncServices folders and I launched iTunes again while my devices were powered up and the issue has gone. Bliss!!!
Many Thanks
spyder683 wrote:
Hi Culero,
The fix of deleting the SyncServices folder is for Mac systems. From your desktop / finder, click the "Go" menu at the top, then "Go to Folder ..." Paste this into the field: ~/Library/Application Support
The SyncServices folder should be in there. I had both a SyncService and a SyncServices folder. The second one should, when deleted, help with the problem you and I both had of iTunes freezing when an iOS device is plugged in.
Hope this helps

Drag and Drop - Application not responding

Hello,
I have a problem regarding Drag and Drop in Mavericks (but probably all versions):
This is especially concerning Drag and Drop from Mail or Microsoft Outlook to another application (in this case a Java Application).
I know that it's only possible to drag mails to the desktop, where they are saved as an eml file.
My idea was to use the Drag and Drop mechanism as a trigger for calling an Apple Script (out of my Java Application) which saves the selected mail(s) as eml, for my application later picking them up in an defined folder. Basically this works just fine BUT Mail as well as Outlook does not respond to the tell statement of my Apple Script until the dragged mail snaps back to the source application after about 20 seconds. While the Apple Script waits for the mail application to respond, both applications (mail application as well as my own application) show "Application not responding" in dock.
Does anybody have an idea how I can get the mail applications get to respond earlier? Probably a second instance, killing of the drag/drop event or anything else?
Regards
Benjamin

Hi
I am also facing the same problem. Did u find any solution for this problem. If yes, can u post the solution.
Thanx.

HP Utility 'Application Not Responding' after downloading Apple update

Trying to setup a brand new HP Officejet Premium 6700 with a brand new Air (OSX Mavericks v10.9.3). Was having issues with the supplied printer software and the wireless print capability so uninstalled that and added the software via an Apple Software Update. I can now print wirelessly however every time I try to open the HP Utility (via Printers & Scanners) I receive a message of 'Application Not Responding'.
Have subsequently tried to access HP Utility via the printer USB and am having the same issue.
I can't get the scanner to connect to the computer without the Utility. Any suggestions? I have literally uninstalled and reinstalled every variation of software for HP Officejet 6700 that I can find. Getting very frustrated.
Notably I did have the computer connected to the scanner via wireless but lost the ability when I ran the OSX upgrade to 10.9.3. The printer still references the computer when I click on Scanner/ Computer on the printer itself, but when I try to select the computer it says the computer isn't available.
Hoping someone has a good suggestion!

I think there's a good possibility there are "mis-matched" driver files.
I would:
delete the HP folder from Library/Printers (you may have to use Go menu > go to folder to see it).
Get/install the latest HP driver (hopefully includes utility) from:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=5058338&cc=us&dlc=en &lc=en
Reset the Printing System.
http://support.apple.com/kb/PH14141
Re-Add the printer in Print & Scan prefs.

IMovie won't open - "Application Not Responding"

I can't get iMovie to successfully launch. When I try, the iMovie program window never shows. Right clicking on the active iMovie icon in the dock shows "Application Not Responding."
I've tried restarting, booting into safe mode, and reinstalling iMovie. No luck.

From what I have been reading from other posts on this forum, the
issue may be caused by the clear history settings. It was suppose
to have been fixed in v30.
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
Type '''about:preferences''' in the address bar and press '''Enter.'''
Select '''Privacy'''.
The button next to '''History,''' select '''Use Custom Settings'''.
At the bottom of the page, turn on '''Clear History When Firefox Closes.'''
At the far right, press the '''Settings''' button. Turn on ONLY '''Cache''' and
'''Form And Search History''' leaving the others off.

'Application not responding' message

I am new to iChat (and to Macs generally). The other day I tried out iChat (having set up a .Mac account) and everything seemed fine. But ever since then when I launch iChat the Buddies window comes up and the little spinning colour cicle goes round for ever and from the Dock the menu item at the top says 'Application not responding'. I have seen that others have had this problem but I don't seem to be able to access the answers they got. Any help would be much appreciated.

Hi The Old Wreck,
Did you run through these screens ?
http://www.siriusaddict.com/ichat.html
These should have enabled you to type in your Screen Name when you selected the correct account type.
If you are not sure then delete all the .plists for iChat.
This will mean going to /Users/(your Account)/Library/Preferences
(Open your hard drive then Users then your Account (little house iCon) then the Library in there then Preferences)
Find these items
com.apple.iChat.AIM.plist
com.apple.iChat.Jabber.plist
com.apple.iChat.plist
com.apple.iChat.SubNet.plist
com.apple.iChatAgent.plist
Put them in the trash (Delete them)
Try iChat again.
It will make you go through the Start Up screens again.
Also check the Address Book.
Find the Me Card (Head and shoulders icon)
Make sure this shows your details including your @mac name.
2:03 PM Friday; December 29, 2006

Application not Responding - CS5, OS10.6.8

If I have a CS5 application running w/ a document open, and switch to another running application, when I try to go back to the CS5 app (click on the document window or select the icon in the dock), I often get the spinning beach ball and the "Application not Responding" message (if I control/click on the dock icon). I need to Force Quit the app & restart. Happens frequently in InDesign, Illustrator & Photoshop. I'm on a MacPro w/ 6GB ram. Anyone else experiencing this / have a solution? - thanks

John, I deleted Extensis Suitcase Fusion and re-installed InDesign. It worked for a short time and now its crashing again. The crash report is still showing the problem to be Suitcase. What else can I do to get rid of all traces of Suitcase.
Bruno is correct, un-installing InDesign doesn't remove the Suitcase Auto-Activation Plugin from InDesign.
0xa9b9000 - 0xab39ff3 +com.extensis.AutoActivationPlugin.ID7 (3.0.4.11 - 3.0.4.11) <C60215EF-E853-7053-497C-7AC0D279746A> /Applications/Adobe InDesign CS5/*/ExtensisFontManagementIDCS5
I'm not sure why it is indicated with a * instead of a precise folder name, but that's saying there is a ExtensisFontManagementIDCS5 plugin (probably in the Plugins folder!) inside /Applications/Adobe InDesign CS5 that is causing the fault. So if that's still there, remove it. (Perhaps Manage Plugins from Suitcase will do it for you. I'm not really familiar with Suitcase. But you can just remove the file by hand).
By the way:
Version: 7.0.0.355 (7000)
You really should update InDesign to the current patch release, 7.0.4. There are quite a lot of bugs in 7.0.0 that have been fixed. (Perhaps you had updated previously but those were lost with the re-install...)

Application Not Responding with 10.9.3 Upgrade

I have upgraded my software to 10.9.3 and now I am having serious issues with all of my applications just freezing up with all of the applications saying Application Not Responding. I am using a iMac 2.8 GHz core, 4G Memory, 800 Mhz. I have as much additional memory installed as I can.
Thanks,
Kari

Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
     Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).
If 4 GBs of RAM is your computer's maximum, then you really should not be running Mavericks. Your best choice for such an older machine would be Snow Leopard.

Downloaded yosemite and mail application not responding? will not open can any one help?

downloaded yosemite and mail application not responding? will not open can any one help?

Restart the machine in Safe Mode and attempt to open each app. Also please explain exactly how you are attempting to open the apps. For example, "When I click the Safari icon on the Dock it bounces but does not open." To start in Safe Mode hold down the Shift key when you hear the startup tone unitl a progress bar appears.

Applications not responding leads to Disk Utility failure

Hi everyone.
I have a mac mini running 10.4.8 and recently it started hanging up on applications (particularly firefox). I'd get "application not responding" messages and even when I wasn't doing anything at all to my machine, it would stop responding.
I tried to boot up off the install CD and run disk utility but got "The underlying task reported failure on exit"
Unable to repair
Unable to verify
Additionally, I cannot mount my volume. Nor can I get any options to reinstall/reformat as from the Installer my hard drive does not show up as an available volume to install on.
Also, when I try to startup, if I pick something other than the CD, it just flashes the grey apple screen for about 5-10 minutes and then shuts off.
It did, however, pass hardware test.
The error I get in First Aid before repair stops is "Invalid Node Structure"
But...I'm not sure where to go from here.
I haven't installed anything new and it was totally fine previously.

You have serious damage to the disk and will need to either buy Disk Warrior and see if it can repair the damage, or zero the drive and reinstall. If you have a recent clone the reinstall would be relatively painless. If you don't have your drive backed up to an external drive you now know why you should have done this. If you are lucky Disk Warrior will be able to repair the damage. I suggest that you immediately buy a firewire drive and install Tiger on it and then boot from the external and see if it is possible to recover your files that haven't been backed up from the internal drive. Do this even if Disk Warrior succeeds. Drives fail. The older the drive, the more likely it is to fail. Rule of thumb: don't fully trust any drive that is 5 years old or older. And always have backups. Always.
Francine
Francine
Schwieder

I have a macbook pro 10.8.5 and the Application Safari will not open no matter what i do, I try to open the menu of Safari but it won't let me either, the mouse will just be loading. Each time i open it, it says "Application Not Responding"

I have a macbook pro 10.8.5 and the Application Safari will not open no matter what i do, I try to open the menu of Safari but it won't let me either, the mouse will just be loading. Each time i open it, it says "Application Not Responding" and I try opening it in my Finder and it'll say "The Application 'Safari' cannot be opened." and below that it'll say "-1712" Please help? I would really like to open it again.

The application Safari can't be opened -1712
What to do about "The application 'Safari' can't be opened" -1712 ?

Help please-"Application Not Responding" for Safari and Mail

I read in one discussion that if Safari is slow, you can go to Font Book and select the fonts with a bullet to get rid of duplicate fonts. I did that, and then decided to disable some japanese fonts I don't use.
Now Safari and Mail don't work. Mail won't open at all, and Safari launches but doesn't load and I get the spinning wheel.
I used Disk Utility to fix permissions, and that didn't solve the problem, and now my Disk Utility also says "Application Not Responding".
I also went back to Font Book and enabled all the fonts I disabled. Still nothing.
( I can use Netscape-so it's only Mac applications I guess)
Any help is very much appreciated.
Thanks!
powerpc g4 Mac OS X (10.3.2)

I read in one discussion that if Safari is slow, you
can go to Font Book and select the fonts with a
bullet to get rid of duplicate fonts. I did that, and
then decided to disable some japanese fonts I don't
use.
Now Safari and Mail don't work. Mail won't open at
all, and Safari launches but doesn't load and I get
the spinning wheel.
I used Disk Utility to fix permissions, and that
didn't solve the problem, and now my Disk Utility
also says "Application Not Responding".
I also went back to Font Book and enabled all the
fonts I disabled. Still nothing.
( I can use Netscape-so it's only Mac applications I
guess)
Any help is very much appreciated.
Thanks!
powerpc g4 Mac
OS X (10.3.2)
Wow- i fixed it! I remembered that when I was in Font Book originally, there were some fonts disabled, and I enabled them.
I couldn't remember EXACTLY which ones, but I disabled some I thought were the ones, and VOILA!
Mail works, Safari works...what a relief!
And it only took me HOURS...oh well.
If this might help anyone, here are the fonts I disabled again-
BeteNoirA Regular
BoyzRGross
Chrome Yellow
Coventry Garden
FancyPants
HardlyWorthit
PleasinglyPlump
RaggMoppRegular
Anyone know if I should throw these fonts away? maybe a stupid question, but I'm not very good at this stuff and hesitate to change anything.
powerpc g4 Mac OS X (10.3.2)

RE: Icons/Applications not responding, possible corruption in HDD

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