Re-image a system without deactivating adobe creative cloud account.. How do I reinstall creative cloud on my system..

re-image a system without deactivating adobe creative cloud account.. How do I reinstall creative cloud on my system..

http://helpx.adobe.com/creative-cloud/help/install-apps.html

Similar Messages

  • I lost my Creative Cloud app when I had a system crash on my old 13" Mac, how can I reinstall Creative Cloud onto my new 15" Mac?

    I lost my Creative Cloud app when I had a system crash on my old 13" Mac, how can I reinstall Creative Cloud onto my new 15" Mac?

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
    -Windows or Mac does not matter... 2 on the same operating system, or 1 on each
    -Both computer Cloud subscription activations may not be in use at the same time

  • How do i reinstall creative cloud apps after I had to do a windows 8 system restore?

    how do i reinstall creative cloud apps after I had to do a windows 8 system restore?
    the application manager says all of these apps are updated, but they are not accessible on my laptop

    Uchinan please try running the uninstallers in the Programs & Features control panel to see if it is restores your ability to reinstall within the Adobe Application Manager.

  • Had to reformat my computer how do i reinstall creative cloud

    had to reformat my computer how do i reinstall creative cloud.
    after being hacked. So I need to reinstall everything.
    I renamed the computer so I not sure how to let abode know that this is just a reinstall.

    Welcome to Adobe Forum,
    The CC has been activated twice.
    You need to deactivate it from PC,
    When you install it on the third computer or for the third time & when you to activate it, if it installed & activated already twice, there will be an option of deactivating it from the previous computers, please click on that.(To deactivate from pre installed machine, Open any Adobe CC application > Help Menu > Signout.)
    Next it will allow you to activate on your new machine,
    Now you can go back to your first computer, log out & log back in of Desktopp CC App, launch any product, if there is any product to buy, in that prompt there will be an option to " license the software", please click on that & sign in.
    It will reactivate the CC on the first machine.
    You have already deactivated it from one machine, hence you can activate it on third computer.
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html#deactivate-problem
    In case the is still not resolved, please contact Adobe at
    http://adobe.ly/yxj0t6
    Regards,
    Rajshree

  • Where will I find in my creative cloud account how much storage space I have remaining

    Where will I find in my creative cloud account how much storage space I have remaining
    I am logging in via safari.
    Is there a way of doing this via an app

    Hello Mitchell39,
    please have a look at http://helpx.adobe.com/creative-cloud/kb/desktop-sync-getting-started.html >>> How do I check my storage from my desktop?
    Hans-Günter

  • My mac has mobileme in system preferences, i have an icloud account how do I get icloud onto my mac?

    My mac has mobileme in system preferences, i have an icloud account how do I get icloud onto my mac?

    Thanks Michael, I am just downloading it now, it seems to be taking a really long time and there is no progress bar telling me how long the download will take, is this normal?

  • Accidentally deleted Adobe Acrobat XI Pro from Creative Cloud account - how to reinstall?

    I have an Adobe Creative Cloud account and it will not allow me to reinstall Adobe Acrobat XI because it thinks it is updated. However, I accidentally uninstalled it, trying to prevent it from over-riding an older Adobe Acrobat install I had. I now need to reinstall it.
    How can I get the Adobe updated to recognize that Adobe Acrobat is not installed? I've had it recheck several times over the last 2 months.
    The Adobe site will not download it, even though I select the "download" button, nor will the Creative Cloud account installer.

    Shut down Acrobat and any Creative Cloud application before doing this procedure.
    1    Rename caps folder.
              a.  Using the Finder menu Go>Go to Folder.
              b.  In the "Go to Folder" window put the following path:  /Library/Application Support/Adobe/
              c.  Rename the folder named "caps" at this location to something else (i.e. OLD_caps):
    /Library/Application Support/Adobe/caps
    2    Install Acrobat from within the Creative Cloud application.
    3    Rename new caps folder.
              a.  Using the Finder menu Go>Go to Folder.
              b.  In the "Go to Folder" window put the following path:  /Library/Application Support/Adobe/
              c.  Rename the folder named "caps" at this location to something else (i.e. NEW_caps):
    /Library/Application Support/Adobe/caps
    4 Rename the OLD_caps folder back to "caps"
    5 Now you should be good.
    *Note:  The "caps" folder contains the files that the Creative Cloud application reads to show what IS and IS NOT installed.

  • How do i reinstall creative cloud desktop app

    How do I reinstall the Creative cloud desktop app on my computer?
    I unistalled it because I could not sign in and Contact with the support did not help even though I tried three times.
    Please would really appriciate all the help I could get!
    / Fredrik

    You have activated the CC twice, so you need to deactivate one of the CC & then re-install .
    Activation & Deactivation Help
    https://helpx.adobe.com/creative-cloud/help/install-apps.html
    Regards
    Rajshree

  • How do I reinstall Creative Suite due to hard drive failure?

    My hard drive failed and I do not have access to it. I need to reinstall my creative suite. How do I do so?

    download the installation files and install.
    if you see an excess activation count issue when installing, contact adobe support for an activation count reset by clicking https://helpx.adobe.com/contact.html >'still need help'.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.

  • How do I reinstalling Creative Cloud programs on my rebuilt machine?

    I need to edit my film for finals today and I can't find an easy way to redownload my programs, I can't find Chat to talk with Adobe directly. I'm freaking out a bit because my finals are  due and of course my machine crashed.
    thanks
    -nb

    You install on a new or rebuilt computer exactly the same way you did the first time... log in to your Adobe account and proceed
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  • I reset my conmputer how do i reinstall creative cloud

    I had avirus on my computer so I had to fully wipe it and I had creative cloud on my computer before. I tried to reinstall it but it will only let me do it as a trial help

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  • How do I reinstall creative suite 6?

    I uninstalled Creative Shite 6 and need to reinstall.  Can you reset something on your end because I keep getting a DW069 error.

    Try running http://www.adobe.com/support/contact/cscleanertool.html
    If that does not fix the problem, please provide more details.

  • Problem Re-Installing Creative Cloud - trying to uninstall and reinstall creative cloud bc of problems. encountering Error Code: 86 - "Another version of Creative Cloud desktop is currently running. To continue, pls quit that instance and click retry." No

    trying to uninstall and reinstall creative cloud bc of problems. encountering Error Code: 86 - "Another version of Creative Cloud desktop is currently running. To continue, pls quit that instance and click retry." No other CC exists on my computer anymore. Advice?

    If you are on MAC Open Activity Monitor and check for Creative Cloud, it it Running Quit it
    MAC HD /Applications/Utilities/Activity Monitor
    If you are on Windows check in task manager
    Ctrl + shift +  Esc keys

  • Upgrading Imac from 10.5.8 to Snow leopard, will I be able to bring back programs like photoshop from my old backup to the new operating system without the program disc, if so how?

    So my imac has the older version 10.5.8 on it and in order to use some programs I need to upgrade to snow leopard. I made a full back up on my external harddrive already, now I need to repair the disc of the computer because it will not verify. So then that way I can clear it completely then, then install snow leopard. But I need to be able to bring back my programs like adobe photoshop, so will I be able to bring that back into snow leaopard with out a install disc? and if so how do i do that with out backing up the comp from my back up. So i can keep my memory down.. thanks for the help

    The photoshop is elements 6, versions 6.0.  and the computer had only 2gb of ram but I just upgraded to the 4gb to see if thatd help it from freezing up all the time and maybe go a little faster.

  • How do I reinstall Creative Suite 6 Design Standard on a new computer when the computer repair shop completely destroyed my old computer?

    The computer repair shop destroyed my old computer when they attempted to replace the fan. They tell me the motherboard is shot and they are buying me a new computer. I need to know how to reinstall on the new computer the Adobe Creative Suite 6 Design Standard Student and Teacher edition that was loaded on the now broken computer.
    Thanks!

    Hi Jeff
    Thanks for getting back to me. I am not sure if you understood my
    situation. What I needed was to contact Adobe customer support so that they
    could deactivate the CS6 on my broken computer. The problem I had, and you
    might want to address this as part of Adobe customer service moving
    forward, is that there is no way to contact customer service for issues
    with CS6. The only support option allowed on your website is to post a
    question in the Forum.
    If you follow the link you sent me to Adobe customer service, and believe
    me I did, you will be taken to a page that will ask you for some
    information about your product first. Once you go thru the series of
    questions and windows, you reach a page that tells you that your only
    support option is the Forum. It will literally not allow you to initiate a
    chat session!
    I finally found that their is a small statement at the bottom of the page
    from your company president saying that customer service is important to
    him and to let him know how Adobe is doing. By clicking on that link I was
    able to send an email and within a few hours a customer service rep named,
    Sandeep Singh, responded to me and told me that he had increased my
    activation count so that I could reload CS6 on my new computer.
    Given that the average computer lasts 3 to 6 years and that Adobe products
    are quite expensive, their should be some way for your customers to contact
    customer service directly without the need to navigate through a system
    designed to make it nearly impossible to contact someone. This kind of
    support should be available for at least as long as one might reasonably be
    expected to use your product, say 5 years.
    In contrast to this difficult experience, I also  contacted Microsoft
    yesterday for help with transferring  software from my broken computer to
    the replacement. It was extremely easy! I went to their customer service
    site answered a few questions and was presented with the option of either
    chatting with a rep or having one call me. I chose call and withing 5
    minutes someone called me and helped me with my issue. They even sent me an
    email confirming the resolution with a case number.
    This process has really made me wonder why Adobe has chosen to offer such
    limited and deliberately difficult customer service. I hope these comments
    can help you address these issues internally so that Adobe can improve its
    customer service experience.
    Best,
    Steve
    On Thu, Oct 9, 2014 at 3:39 PM, Jeff A Wright <[email protected]>

Maybe you are looking for

  • In HELLO Where doI put the email address of a contact.

    I must be very stupid (admitted) but I cannot get Hello to work for me. Where do I put the email adddress of a person I wish to contcact.

  • Idoc HRMD_A06 problem to update email

    Hi Experts, When I try to make an email modification using idoc HRMD_A06, the email is not existing is not changed, a new email is inserted. In order to update/insert employers emails I'm using the Segment E1P0105 of Infotype 0105. Follow below the v

  • Error while trying to use the DNS/DHCP record sync with IPAM script

    Could somebody help me to resolve the below error. I get this error message , when i try to do a Invode-ipamdhcplease =========================================== Invoke-IpamDhcpLease : [] Connecting to remote server failed with the following error me

  • WebCam a small Guide

    Small Guide for WebCam ..... How to switch on: Fn - ESC Press again Fn-ESC off Where i can find the WebCam ? with this device ... you can shot pics:via Test Camera... which can saved... thats all.. In Messengers you can set some more parameters and u

  • Drop down menu missing in every website

    Any drop-down menu on website works "fine" but the render was wrong. When clicked, nothing could be shown but only the drop-back shadow. It just like the menu become total transparent. PS: any white colored firefox menu, "New tab""Print""Developer",