Re-imaged brand new iMac and no longer boots

Hiya,
I did this in the past and naively did it again! We use a fairly up to date image that we restore machines with, however on this occasion a new iMac came in and I re-imaged it. Sad to say, the machine boots up with a slightly turned no entry sign. I seen this in the past and think it has something to do with the image not recognising the new chipset...
However, I tride the Recovery technique to download and install a fresh copy onto the mac-hd. It seems to work with no error issues and gets as far as rebooting but then the no entry sign appears again!
Does anyone have any ideas as I doubt we will get a new iMac in any time soon to take an image of it?
Thanks

New machines usually come with a computer-specific build, rendering installing images made with earlier versions unworkable. However, since wiping and restoring via the recovery mode failed, contact Apple's Express Lane and let them sort things out.
P.S. Zap the PRAM and Reset the SMC, then try recovery again.

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Brand New iMac and Linksys WAG54G v2 - WEP but not WPA

Hi All
I have a brand new iMac and a Linksys WAG54G v2 wireless network hub;
I have set up the network with no encryption and everything works
I have set up the network with WEP encryption and everything works
I have set up the network with WPA encryption and everything works (PCs and printers) except my new iMac.
Occasionally it works (1 in 50) but mostly it fails with the message "There was an error joining the AirPort network "<name of SSID>".
Does anyone have any suggestions on how to troubleshoot/fix this?
Thanks
iMac Mac OS X (10.4.8)

Hi All
I've just discovered the console and filtered the messages on "airport"
Mar 21 17:47:41 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 17:47:41 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 17:47:45 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 17:47:45 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 18:42:26 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouterWPA
Mar 21 18:45:27 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 18:45:27 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 18:48:03 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 18:48:03 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 18:48:03 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 18:48:03 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 18:50:23 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 18:50:23 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 18:55:14 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 18:55:14 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 19:13:39 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 19:13:39 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 19:15:14 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 21 19:15:32 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 21 20:12:48 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 21 20:13:15 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 20:13:15 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 20:13:20 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 20:13:20 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 20:14:59 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 20:14:59 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 20:17:46 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 21 20:18:13 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 20:18:13 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 20:18:18 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 20:18:18 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 21 20:34:14 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 21 20:34:14 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 22 18:03:31 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 22 18:05:01 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 22 20:16:08 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 22 20:16:35 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 22 20:16:35 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 22 20:16:40 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 22 20:16:40 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 23 17:56:39 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 23 17:56:55 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 23 18:00:17 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 23 18:00:17 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 23 18:01:31 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 23 18:01:31 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 23 18:16:40 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 23 18:16:53 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 18:17:01 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 18:17:09 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 18:17:11 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 23 18:17:11 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 23 21:19:31 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 23 21:19:53 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 21:20:01 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 21:20:09 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 21:20:11 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 23 21:20:11 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 23 21:59:57 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 23 22:01:29 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 23 22:01:29 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 23 22:01:39 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 23 22:01:44 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 23 22:01:51 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 23 22:19:36 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
Mar 23 22:20:39 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 23 22:20:52 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 22:21:00 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 22:21:08 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 23 22:21:10 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 23 22:21:10 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 23 22:21:29 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 23 22:21:29 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 24 08:30:25 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 24 08:30:43 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 24 08:30:51 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 24 08:30:59 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 24 08:31:01 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 24 08:31:01 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 24 08:55:57 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 24 08:55:57 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 25 19:35:36 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 25 19:35:58 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 25 19:36:06 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 25 19:36:14 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 25 19:36:59 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 25 19:37:07 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 25 19:37:15 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 25 20:24:41 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 25 20:24:41 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 25 21:19:56 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 25 21:19:56 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 25 21:19:57 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 25 21:19:57 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 26 18:06:56 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 26 18:07:13 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 26 18:07:21 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 26 18:07:29 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 26 18:07:31 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
Mar 26 18:07:31 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
Mar 26 18:45:28 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
Mar 26 18:45:45 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 26 18:45:53 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
Mar 26 18:46:20 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
I'm guessing my failures might be due to one of two problems; inability to find the router or connection timeouts; does anyone know how to monitor/snoop this connection and/or fix this problem?
Thanks
iMac Mac OS X (10.4.8)
iMac Mac OS X (10.4.8)
iMac Mac OS X (10.4.8)

How do I uninstall Mavericks and recover Lion? I have a brand new iMac and web pages stall or freeze since I installed Mavericks. I can't get it to download software for my printer when I connect it.

I have a brand new iMac. It was working fine until I downloaded Mavericks. Now I have web pages that freeze while trying to load. The blue in the address bar stalls and freezes. If I try to load from page 1 to a later page, or reverse that, I also have the same problem. I tried to connect my printer for the first time, and again, the blue progress bar froze. Then I got the yellow triangle telling me there was a connection problem. My internet connection is via an Air Card as that is my only option where I live. I packed up the whole new iMac and took it to my Air Card provider, where they also have very fast Wifi, and they had the same problem with Wifi. I use my Air Card with my MacBook and it works JUST GREAT! I really want to return to Lion. HELP.

The only way to retutn to Lion is to format your drive (erase, lose all) and either:
1. clone back the clone copy i hoep you have, or
2. first backup your files, then format and install Lion again
But really, mavericks works great. You have a problem. Find out why. First, what unusual software do oyu have installed that may be conflicting with it? Virus, system modifiers, etc? Second what OLD software do you have that might be the problem. finally, you might need to do a re-install if something errored during install.
Grant

I just updated my brand new iMac and now I get a white screen

I just updated my new iMac and all I get is a white screen. It went from installing to the white screen. I can do nothing but shut it down by pressing the on/off button. When turned back on I get the white screen again. What happened? What can I do about it?

If the system is less than 14 days old, you said it was "Brand New", take it back and get a refund and then buy another. Apple has a 14 day No questions asked return policy for full refund. Take advantage of and get a system that works correctly. The one you have certainly isn't.

Brand new Imac and wireless is saying no hardware installed? really confused as it was working fine yesterday, brand new Imac and wireless is saying no hardware installed? really confused as it was working fine yesterday

Hi Guys, I juts bought a new Imac and jad it connected to my wireless router yesterday but now when i click on the wireless button on the top screen, it comes up saing wireless hardware not installed, have any of you had this problem? Thanks Tracey

You can quickly see if there is a problem in reporting the AirPort card by going to the apple in the upper left corner, About This Mac, More Info, System report and look at the information on Hardware and the AirPort report...make sure it is not indicating a fault.
If all looks ok, try removing the network information and reentering it and see if the AirPort responds.

Brand New iMac and wired keyboard not working

I just bought a new iMac.The wired keyboard seems to work, the mouse is plugged into the keyboard and that works, and I can, somewhat make changes to the volume and other small changes. The ESC key works (I can turn off VoiceOver)but... I can not even get the computer up and going. I can not put in my name or other registration information.
Any ideas if the keyboard has some kind of other settings that I need to turn off. There is no software or anything else in the Mac that I know of. It is brand new and just arrived today.
Anyone have any suggestions?

I'm so sorry. I know this a bummer. But better to take it back. When you take it in, if they boot it and get it to work, make sure and shut down the iMac, wait about ten seconds and press the power button. Make sure it boots to the Desktop and that your keyboard functions as it should. Just make absolutely sure it works before you bring it back home. In fact, since you could not get through the registration process, perhaps they will go through that with you since had problems with it. Something isn't communicating between the iMac and the keyboard. Could be the USB ports, software/hardware ... hopefully they'll repair it to your satisfaction or replace it.
Carolyn
Message was edited by: Carolyn Samit

I just purchased a brand new Imac and ITunes doesn't recognize CD names

Hello,
I come to this forum humbly and with gratitude. These Apple Support Communities have saved my sanity countless times as I was learning Garage Band several years ago.
I recently purchased a new Imac (May '11) to use primarily for Logic recording. I decided to import a few CDs from my collection (all major label artists/store bought CDs). The first CD I placed into the CD drive was not recognized by Gracenote. I thought this was perhaps I was trying to import a CD I purchased outside of the US. However, when I looked up the artist I found their entire collection at the iTunes store.
Now, I'm almost 100% sure this is user error and I'm hoping you can help me. Every CD I place into the CD drive of my iMac is not recognized. I have read many 3-4 year old posts about this same issue, but I have not seen any recent ones. I have read that security settings need to be adjusted and I have experimented with the firewall turned on and off to no avail.
Any insight/advice would be greatly appreciated. If this topic has recently been covered, please excuse my ignorance, I was simply not able to find any current solutions.
Thank you,
Jeff

Hi Diane,
First off, I want to thank you for taking time to respond and help me, I really appreciate it!
I have verified everything in the iTunes Prefs > General, and there is a check next to automatically retrieve CD track names, and yes, my internet connection is active.
Instead of going off of the wireless router, I simply connected my ethernet cable directly to the back of my iMac because I suspected there were some connectivity issues. This move seems to have improved things greatly.
Update: I restarted my iMac and iTunes now seems to be automatically connecting to Gracenote to find the track names. However, various CDs from non US-based artists are still not showing up. What puzzles me is that I am always able to find their entire song catalog and artwork on iTunes if I search for it. Do you have any idea why this might be?
Also, is there a wireless router that you would recommend for iMacs?
Thank you for your digital assitance!
Best,
Jeff

Brand new iMac, and the load time for internet use is very poor

Brought my new iMac home today. 2.7 GHz intel core i5
Got it set up with my wireless and i am very unimpressed with the internet and loading speed. My phone, 1 lap top, and 1 ipad use wireless in our house along with the iMac. i have a cisco linksys E2500 is that sufficient enough all of my usage? No gaming more than what a todler would play on. Basic internet use and editing pictures.
My question i guess is, is it my router or are iMac's just not that fast?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

Brand new iMac -iphoto no longer works

Hi, just got the Imac and has been using it for 2 weeks. Today my daughter decided to run the CD Applications install DVD that came with the computer. It apparently reinstalled some features and completed installation successfully.
But after running this CD, IPhoto Icon was no longer the same, it has like a crossed circle (wrong way or forbidden for driving analogy). When i try to launch iphoto and click on the icon, a message says : "you cannot open iphoto because maybe it is damaged or incomplete." ( The sentence is translated from Portuguese which is my language set up.)
Tried running once more the Application Install DVD but it does not work any longer and gives another error message.....
This is my first Apple. Switched from Windows because I was tired of all those bugs. My friends told me to switch to Apple because I would never have the same type of problems...!
Really want the Iphoto back !

To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store you can find it in your Purchases List.
Regards
TD

Bought a new iMac and no longer can access my bank account

Why am I unable to access my bank account after I bought a new iMac with Lion?

Did you migrtrate the information from your old computer to the new one? If not, you are probably missing the certificates needed in Keychain Access to connect to the secure server.
If you have the old computer, assuming it is a mac, open the Keychain Access, find a certificate with the name of your bank, copy that to a flash drive, then put that in the Keychain Access of your new machine,

Honestly i have a brand new iMac and lion has made start up extremely slow, and oovoo will not uninstall there is an error, so i tried to install java runner and the disc image is not working. i need oovoo someone.please.help.me.

worst $30 i ever spent. period.

Thanks for this mha007 - I can now open FF with a new profile. Can I copy my settings from the old profile or will this bring over the same problem, maybe a corrupt file. If it would bring the same problem, is there any way I can check which file is corrupt, apart from taking them over one by one?

I bought a brand new iMac and now i have had five crashes with it.

Can you help me please!
I have no idea. I uninstalled and installed everthing new. The problem wasn´t solved.
greetings Sascha
This is the information:
Anonymous UUID:       8EA6700C-CF68-684F-C5EE-2C42840EDB82
Sun Feb 16 21:35:41 2014
panic(cpu 0 caller 0xffffff800c0dc19e): Kernel trap at 0xffffff800c6ca528, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff800c6ca528, CR3: 0x000000000ec3f000, CR4: 0x00000000001606e0
RAX: 0xffffff80498505a0, RBX: 0xffffff804980eb20, RCX: 0xffffff804980eb20, RDX: 0x0000000000000000
RSP: 0xffffff839d103f38, RBP: 0xffffff839d103f70, RSI: 0x0000000034089b0e, RDI: 0xffffff800c6ca528
R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0x00000000ffffffff, R11: 0xffffffffffffffff
R12: 0xffffff800c6d2ab8, R13: 0xffffff804980eb00, R14: 0xffffff804980eb20, R15: 0xffffff800c6ca4e8
RFL: 0x0000000000010046, RIP: 0xffffff800c6ca528, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff800c6ca528, Error code: 0x0000000000000011, Fault CPU: 0x0 Kernel NX fault
Backtrace (CPU 0), Frame : Return Address
0xffffff839d103bc0 : 0xffffff800c022f69
0xffffff839d103c40 : 0xffffff800c0dc19e
0xffffff839d103e10 : 0xffffff800c0f3606
0xffffff839d103e30 : 0xffffff800c6ca528
0xffffff839d103f70 : 0xffffff800c035d33
0xffffff839d103fb0 : 0xffffff800c0d6aa7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x000000000be00000
Kernel text base: 0xffffff800c000000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 14878791516850
last loaded kext at 19257901999: com.apple.driver.AppleBluetoothHIDKeyboard          170.15 (addr 0xffffff7f8e23c000, size 24576)
last unloaded kext at 101903806602: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7f8e4b0000, size 8192)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch          80.14
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AGPM          100.14.11
com.apple.driver.ApplePlatformEnabler          2.0.9d1
com.apple.driver.X86PlatformShim          1.0.0
com.apple.driver.AppleHDA          2.5.3fc1
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.driver.AppleIntelHD5000Graphics          8.1.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.GeForce          8.1.8
com.apple.driver.AppleMikeyDriver          2.5.3fc1
com.apple.driver.AppleBacklight          170.3.5
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.AppleIntelFramebufferAzul          8.1.8
com.apple.driver.AppleThunderboltIP          1.0.10
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.AppleUSBHub          650.4.4
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.4.0
com.apple.driver.AppleSDXC          1.4.0
com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
com.apple.driver.AirPort.Brcm4360          800.21.45
com.apple.driver.AppleAHCIPort          2.9.5
com.apple.driver.AppleUSBXHCI          650.4.3
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.0
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleBluetoothHIDKeyboard          170.15
com.apple.driver.AppleHIDKeyboard          170.15
com.apple.driver.IOBluetoothHIDDriver          4.2.0f6
com.apple.driver.AppleMultitouchDriver          245.13
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.driver.DspFuncLib          2.5.3fc1
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.4fc11
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOSurface          91
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.iokit.IOAcceleratorFamily          98.7.1
com.apple.nvidia.driver.NVDAGK100Hal          8.1.8
com.apple.nvidia.driver.NVDAResman          8.1.8
com.apple.iokit.IOBluetoothFamily          4.2.0f6
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.driver.AppleSMC          3.1.6d1
com.apple.driver.AppleHDAController          2.5.3fc1
com.apple.iokit.IOHDAFamily          2.5.3fc1
com.apple.driver.IOPlatformPluginFamily          5.5.1d27
com.apple.iokit.IOAcceleratorFamily2          98.7.1
com.apple.AppleGraphicsDeviceControl          3.4.12
com.apple.iokit.IONDRVSupport          2.3.6
com.apple.iokit.IOGraphicsFamily          2.3.6
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.AppleThunderboltEDMSink          1.2.1
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
com.apple.iokit.IOUSBMassStorageClass          3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
com.apple.driver.AppleUSBComposite          650.4.0
com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
com.apple.driver.CoreStorage          380
com.apple.iokit.IOUSBUserClient          650.4.4
com.apple.driver.AppleThunderboltNHI          1.9.2
com.apple.iokit.IOThunderboltFamily          2.8.5
com.apple.iokit.IOEthernetAVBController          1.0.3b3
com.apple.iokit.IO80211Family          600.34
com.apple.driver.mDNSOffloadUserClient          1.0.1b4
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOAHCIFamily          2.6.0
com.apple.iokit.IOUSBFamily          650.4.4
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.10
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          21
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SD0128F, 121,33 GB
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Ext HDD 1021
Thunderbolt Bus: iMac, Apple Inc., 23.10

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

I have a brand new iMac and can't get youtube site to open.

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OS X does not come with Flash pre-installed. Navigate to Adobe's website to download and install Flash and then re-try.

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Hello all, I am new to OSX and Mac as I just purchased a 27" iMac 3.06 ghz model. I think I am having some issues with my Mac. I use a screen calibrator called Spyder3Pro and for some reason it generates a console message every couple minutes. The only thing I can think of is that it takes an ambient light measurement so, this could possible be why I am getting the messages. I am just not sure. Here are some of the messages:
6/8/10 4:44:57 PM Spyder3Utility[118] * attempt to pop an unknown autorelease pool (0x8ac600)
6/8/10 4:48:07 PM Spyder3Utility[118] * attempt to pop an unknown autorelease pool (0x8ad600)
6/8/10 6:42:47 PM Spyder3Utility[118] * attempt to pop an unknown autorelease pool (0x8ac600)
6/8/10 6:42:57 PM Spyder3Utility[118] * attempt to pop an unknown autorelease pool (0x1819600)
6/8/10 6:49:07 PM Spyder3Utility[118] * attempt to pop an unknown autorelease pool (0x8ac600)
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6/8/10 6:56:48 PM [0x0-0x19a19a].com.google.Chrome[2046] [0608/185648:WARNING:/b/slave/chrome-official-mac/build/src/chrome/app/breakpad _mac.mm(62)] Breakpad disabled
6/8/10 6:56:58 PM [0x0-0x19a19a].com.google.Chrome[2046] [0608/185658:WARNING:/b/slave/chrome-official-mac/build/src/chrome/app/breakpad _mac.mm(62)] Breakpad disabled
6/8/10 6:57:02 PM [0x0-0x19a19a].com.google.Chrome[2046] [0608/185702:WARNING:/b/slave/chrome-official-mac/build/src/chrome/app/breakpad _mac.mm(62)] Breakpad disabled
6/8/10 6:57:02 PM [0x0-0x19a19a].com.google.Chrome[2046] Debugger() was called!
6/8/10 6:58:55 PM [0x0-0x19a19a].com.google.Chrome[2046] [0608/185855:WARNING:/b/slave/chrome-official-mac/build/src/chrome/app/breakpad _mac.mm(62)] Breakpad disabled
6/8/10 6:59:24 PM [0x0-0x19a19a].com.google.Chrome[2046] 2010-06-08 18:59:24.671 Google Chrome Helper[2356:207] __CFServiceControllerBeginPBSLoadForLocalizations received error 1100 from bootstraplookup2
6/8/10 7:02:28 PM [0x0-0x19a19a].com.google.Chrome[2046] [0608/190228:WARNING:/b/slave/chrome-official-mac/build/src/chrome/app/breakpad _mac.mm(62)] Breakpad disabled
6/8/10 7:02:28 PM [0x0-0x19a19a].com.google.Chrome[2046] Debugger() was called!
6/8/10 7:02:58 PM [0x0-0x19a19a].com.google.Chrome[2046] [0608/190258:WARNING:/b/slave/chrome-official-mac/build/src/chrome/app/breakpad _mac.mm(62)] Breakpad disabled
Is there a hardware problem or is there a conflict somewhere? Please help as this is my first Mac. The console thing says I have 4000 messages from 6/4/10. That does not seem right.

Barney's right, philip . . .
The console keeps track of every step . . .
So of course there are going to be a lot of notations.
It's the repeating over and over that means you have to pay attention.
Most of the notations that you see are normal, usually.

I have a brand new imac and every time i try to download logic pro x it gives me this message "There was an error in the App Store. Please try again later. (100)" does anyone know how to resolve and get pass this issue?

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The warranty entitles you to complimentary phone support for the first 90 days of ownership.

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