Re-imaged hard drive library gone, help please

I've have lost everything including everything on my itouch.
Is there a way to retrieve everything I've already paid for?
itunes loads but its empty.

If you didn't make a back-up of your purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: iTMS Customer Service
You might also want to check out these pages for future reference:
How to back up your media in iTunes
Back up your iTunes library by copying to an external hard drive

Similar Messages

New hard drive issues - need help please!

So I just installed a new hard drive on my Ideapad S10 and having the following issues. I get a PXE-E61 : Media test failure check cable & PXE-M0F : Exiting Broadcom PXE rom message. I've uninstalled and reinstalled the drive to check the connection and still get the error, it's a brand new drive. Also I noticed in the BIOS that the hard drive is showing up under ssd disk and SATA hdd shows - none. If I restore the BIOS settings to original then the drive will show up under ssd but the SATA controller mode will show the AHCI setting instead of the Compatible setting it should use.
I'm really stuck here and don't know what else to check. My orginal drive is dead so I'm trying to get this working so I can install windows. If anyone could help out it would be greatly appreciated - Thanks!

Full Disclosure: I don't know your machine.
That PXE error probably doesn't indicate a problem - or not the problem, anyway. Your machine boots, doesn't see an operating system on the hard drive (or doesn't see a hard drive at all) and tries to boot over the network and fails. That's what the PXE error is about.
As to the SATA problems, what happens when you boot your Windows install media? Does that see a hard drive?
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Hard Drive (Maybe) Problem - Help Please!!

Hey guys. I got a 3rd Generation 15GB iPod. My hard drive is the problem here. When its not in action, very quietly but for surely, you can hear some high-pitched noises that usually don't occur. It sounds like a twitching sound, or twitchy sort of a sound (just as the word "twitchy" sounds like") What has gone wrong with my iPod? Thank you all!

I have to mention that I am not a techician, I may not understand the reason behind, I could be wrong and my suggestion may not work in your case. But, I must say that all the suggestions I made are basically from my past experienece fixing more than 10 iPods (from my friends and family members). I do not and have no intention to make a suggestion purely from what I heard and read (otherwise I would indicate). These have been tested and proved to work in my cases. I also have to deal with iPod problems such as:-
1. Sad iPod
2. Folder with exclamation mark
3. iPod failed to be recognized by the computer
4. broken iPod with 'clicking' sound
I can simply post a link from the apple article - which would suggest you to do a Reset and Restore actions, however, most of the users would agree with me that the iPod with the aforementioned problems would not able to get mounted with the computer. In that case, how could you do a Restore. Should I just suggest the user to send their iPods for repair?
I have tried myself with different ways, and I discovered a trick to solve the above problems. First, we must understand what is the problem behind - in my opinion, the problem mainly caused by the head of HD of the iPod getting stuck at a certain point and unable to read the sector properly. If an iPod is an external Hard Disk, how are you going to fix it, I believe that all of us would suggest one to do a Reformat. Right, but unfortunately, the iPod could not be mounted, so what next? I find an interesting way - when the iPod is formatted in PC and connected with a Mac computer, it will "Force" mount, then why not do a Restore there. And once it has been completed, re-connect it with your original PC, and this time with the iPod being formatted to a different format, a window will pop up, indicating that it cant read the iPod and ask whether you would like to do a reformat. Then open the iPod updater and click Restore (back to PC version). Again, interestingly, it works the other way as well i.e. Mac's iPod fixed with a Window based PC.

I cannot open my hard drive...help please

I cannot open my hard drive.I have no idea why not.
Everything was perfectly fine this morning, I shut down, and nothing was different.
Later today I turned on the computer again to do some work, and when I click the hard drive icon it will not open, it seems that the whole finder or hard drive "resets" or "redoes itself"
No error message displays of any kind.
I have not installed anything or changed anything at all recently.NOTHING.
I already tried putting in my Tiger disc, and ran first aid, verified and repaired the preferences, and verified and repaired the disc, and after taking out the Tiger original disc...no, that didn't help either.
As far as I can tell everything else is fine, Safari works, my calculator and calendar and I Tunes and all that works fine.
HELP

UUUGGHHHH ... On a friends computer right now...
I had to start all over from the disc, after I, as the "other user" with (Admin. priviledges) went and tried to change the permissions of "original me", and it wouldn't let other user/me #2 do it, and so I kept trying, but then I couldn't get back into original me, it wouldn't let me login, kept saying you cannot login at this time, and I couldn't stay on Safari in user#2 long enough to try and write you before it "blinked out", so, I put in the original Tiger disc from the beginning and did an an archive install,BUT did not check the keep users and settings checkbox, so, my budget and things I was working on were kept intact....YEAH...but the original problem was never determined.
I hope that does not happen again, I still don't even know what caused it all in the first place.
THASNK YOU SO MUCH !!! for trying to help me.

Locked myself out of a hard drive...Help please!

I was playing around with info on a hard drive and I clicked "no access". I cant get it back. It is not even visible on my desktop. The only reason I did this is that I was looking for ways to keep other people out.
How do I recover it???

Solved it! Wow! I found a good reason to keep a backup of 10.3.9 around.
I booted into my backup 10.4.9 hard drive and it still didnt show up. So I booted into an old version of 10.3.9 and there was a folder on the desktop with a minus sign in it. I was able to change the permissions from there. I then re-booted into 10.4.9 and there it was. Phew!!

AEBS no longer "sees" SUB hard drive... help please.

Purchased a new aluminum iMac, MacBook for the wife, AEBS, and a 250GB SimpleTech Pininfarina USB drive about 3 months ago. All have worked flawlessly until today. AEBS will not recognize the USB drive as of today. Powered everything down, started everything back up, still nothing. Tried using the AirPort Utility, nothing the utility does not show the drive at all. Plug the USB drive directly into my iMac and it mounts and works perfectly. Plug it into the AEBS, nothing.
What changed today to make it stop working? Anyone have this issue or have a fix? This is quite maddening. All solutions appreciated.
The USB drive is formatted Mac OS Extended (Journaled)

Hi Starrainne
If your logic board is defunct, it may not be possible to access the Hard Drive through Firewire Disk mode.
How to use FireWire target disk mode, but that would be the first thing to try as you may save yourself having to remove it.
If you can make no connection with the hard drive through that method then the next option is to physically remove the HD from the eMac, which is partly shown in these pictures.
http://www.wilko.com/emac/
The HD is attached to the entire logic board assembly which also has to be removed.
Once removed you would then house it in an HD enclosure, examples are shown here:
https://eshop.macsales.com/search/HD+enclosure
effectively making it an external Hard Drive.
With the HD in the enclosure, connecting it to the MacBook via a Firewire cable it will appear as another volume. In this instance you do not need to use Fire Target Disk mode to see it, as it is now removed and you are not required to boot into it. It will just appear as another volume on your Desktop allowing you to copy the data off your old drive and onto your MacBook.
There will be quite a bit of work involved doing all of this, mainly because your eMac is such a compact and integrated product that will take some patience to dismantle.
regards roam

Message comes up on startup: You are unable to log in to the user account "terry" at this time. Logging in to the account failed because an error occurred. This is a late 2012 mac mini with a 64g SSD and 1 Gig hard drive installed. Help please!

As in title. I have tried resetting the password. Nothing works to get me past this problem. The computer was working fine before this happened.

I have just purchased this mini and it was wiped to a virtual new unit. I have done an install of the OS up to 10.9.5 and then installed my purchased software that is stored on iTunes through wifi. The computer was working fine although sometimes a bit slow. I have it set up with the SSD as the program drive and the 1T drive for data which I have no files on it yet. I am the only account on the computer so cannot log in on another account. I booted up holding the Alt key and then used the restore drive which brought up the Utilities window. I then opened Terminal and typed in "resetpassword" and then closed out and restarted the computer. It seems to recognize my new password but still gives me the same message as above.
I do have an Apple OS system 10.7 on USB if that needs to be used to reinstall the OS to fix the problem. Thanks for taking the time to help me with this problem.

Second Hard drive formatting some help please!

Hi, I just installed a second SSD in place of my superdrive, a sandisk Extreme. Now however I cannot format the drive to use it... My enclosure for the superdrive has not arrived so I cannot use the OSX leopard disc to format the drive! any suggestions? The disk appears in the disk utility but gives an error message when trying to "erase" (format) the drive. If anyone knows hows to format the drive let me know! This is very frustrating because my system SSD is full! The following picture is the error I get:
System:
2011 MBP 13" 2.8 Ghz i7
intel HD 3000
16 Gb of G. Skill RAM
SSD1: OCZ Vertex 3
SSD2: Sandisk Extreme

I'm always sadened when I see where someone hasn't been making backups that they can boot from (ie, clone) as part of their backup and maintenance strategy.
Apple Disk Utility -> RESTORE tab, can also copy Source => Target
CCC is nice if you want to copy/move your /Users/my_account to another drive
(Also essentially you need to be able to boot off another drive to repair your system.)
Replacing the system boot drive with new faster drive really helps. Having everything on one drive tends to bog down and be sluggish compared to having things spread out on multiple drives.
/Users/my_account/Movies (or Pictures and other folders)
- can be relocated to where you want.
One of the best values in performance for boot drive has been the 640GB WD Caviar. Cost of disk drives have actually been going up, at least some vendors, lately.
No one I know whould say you can't or shouldn't use a drive larger than 400GB, other than keeping the operating system on fast small lean and mean, and not load it up with a lot of media files and such.
There was a 400GB WD drive that wasnt' compatible 4 yrs ago with G5s; Apple didn't update their hardware requirement to list larger drives when they came out later (currently, 2TB drives are being supported in most new systems today).

Ultrabay for hard drive in T510, help please!

Hey guys
I want to buy the official lenovo Ultrabay, so I can use it for an SSD and have my second drive in the other slot.
here is the link to the only place I can find it in the UK, and it doesnt say what models its fits :
http://www.amazon.co.uk/LENOVO-0A65623-Adaptor-ThinkPad-Notebooks/dp/B007QWGSCY
And here on the Lenovo site, it doesnt say it fits the T510, but does lots of otehr models. is this right, will it not fit my T510?
http://support.lenovo.com/en_GB/product-and-parts/detail.page?&DocID=PD022801
Thanks
Solved!
Go to Solution.

robodelfy wrote:
Its a bit strange it doesnt say it on the lenovo site? I am just a bit afraid of spending that much if it doesnt work
It must be a near impossible task for Lenovo to update the list of supported devices for every accessory as new models come out.
Perhaps these pages will help reassure you.
Post from Lenovo Support Specialist: T510/520 Drive Bay Adapter III and SSD compatibility
Amazon listing by Lenovo Canada: Lenovo 0A65623 THINKPAD SATA DRIVE 12.7MM BAY ADAPTER III ("Compatible with: T430, T530, W530 T420, T520, W520 T510, W510 W700, W701")
In any case if it doesn't fit you should be able to return it for refund.
Cheers... Dorian Hausman
X1C2, TPT2, T430s, SL500, X61s, T60p, A21p, 770, 760ED... 5160, 5150... S360/30

My hard drive's gone, I did repair it and now I'd like to get my 'photoshop Elements 7 back, but got a message saying that the serial number is incorrect and it's not. can you help me, please?

My hard drive's gone, I did repair it and now I'd like to get my 'photoshop Elements 7 back, but got a message saying that the serial number is incorrect and it's not. can you help me, please?

Mseixas you can try running the CC Cleaner Tool located at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and then reinstalling.

Hard drive files gone - house burnt down, so now I'm having a kernal attack

I recently sent my 17" G4 in for repair through the Genius bar, my daughter took it in and they did not offer back up. Well the service center totally blew it away, it's just like your house burning down (such a desperate feeling - I think I cried for days) - but we won't go there and please do not lecture me about external drives, (I always backed up at the store), I bought one right away, sometimes it's quarky and now I really don't trust anything...
BUT - I think one of my biggest problems is when we tried to restore my hard drive - I seem to have 500 hundred copies of everything, it's like the hard drive icon and users goes on and on - I don't know what to throw out. I have tried a duplicates folder, a "?"'s folder, re naming the things, exporting my website, so things could be going everywhere, I have no idea how to clean this up. It is totally un believable.
What do you trust? If you throw out one folder ane you throwing out all of the same one?
Please oh Please someone help me. Oh it's also had 2 kernal Panic attacks. Our iBook is totally useless - unless in Safe Mode, because the same attacks are constant. I think it's an airport issue, but the Apple guy wouldn't accept that. So instead of having me do an archive reinstall, he had me do a clean reinstall, so that hard drive is gone now too, but hopefully safely on my external drive - if it's a software issue like he believes, doesn't it just make sense if you restore your files from your external, your just putting the problem back in?
17" PB G4, 12" iBook G4 Mac OS X (10.4.7)

so 17" came back from repair with 10.4 clean install?
how exactly are you restoring your files, from the external drive?
how was it backed up, as a "clone" or just individual files were manually copied over?

My whole catalogue was nearly lost due to a failed external hard drive. Professional help recovered photos but I can't find my smart tags. Is it possible they were lost on failed drive?

My whole catalogue was nearly lost due to a failed external hard drive. Professional help recovered photos but I can't find my smart tags. Is it possible they were lost on failed drive?

Hi,
In order to recover the tags/albums, etc, you need to have the catalog db. Since currently you only have images, the organization done in the older catalog is probably lost.
Which version of PSE you have and is there any chance, that you have access to catalog location (default is : %programdata%\adobe\elements organizer\catalogs on Windows and ~/library/app support/adobe/organizer/catalogs on MAC) ?
Thanks
Andaleeb

Hi Everyone. I have an old Mac Book. I have saved a ton of emails in my inbox 'On My Mac'. There are so many it is slowing down my computer. Where do I find the folder with all the emails so I can cut and paste them to an external hard drive?Pls.help.

Hi Everyone. I have an old Mac Book with software updated to 10.6.8. I have saved a ton of emails in my inbox 'On My Mac'. There are so many it is slowing down my computer. Where do I find the folder with all the emails so I can cut and paste them to an external hard drive? Pls.help. Tks.

Depending on which email client software you use
the files should be in 'your home folder' library, esp.
if you use Mail application.... ~/Library/Mail
Since you don't specify what mail application,
that would most be associated with the file.
I notice there are some items to the right of your post
where it says "more like this' so that may be worth a
look to see if similar issues were answered. Also, the
Help viewer in your system is a searchable database.
Seems that google also brings up fair information, too.
Do you have a complete bootable clone of your entire
Mac system on an externally enclosed hard disk drive?
Good luck & happy computing!

I need G4 MDD, Hard Drive Up-Grade advice, please.

I need G4 MDD, Hard Drive Up-Grade advice, please.
My G4 Model:
Power Mac G4 (Mirrored Drive Doors 2003) - M9145LL/A
Processor G4 1.25 GHz (SINGLE)
- L2 Cache 256 KB (1:1)
- L3 Cache 1 MB
167 MHz Bus Speed
(Dual Boot Model) - Running 10.3.9 and 9.2.2
Installed Memory - 1- 256 MB Stick and 1- 512 MB Stick - (Kingston PC2700 - KTA-G4333)
- Maximum 2 GB
- Slots 4 SDRAM (PC2700 - DDR333)
Hard Drive 80 GB Seagate
- Type (Speed) Ultra ATA/100 (7200 rpm)
Combo Drive
USB 1.1 2
FireWire 400 2
EtherNet (built-in) 1000Base-T
Expansion Slots 4 PCI slots
Display ATI Radeon 9000 Pro
- VRAM 64 MB DDR
- AGP 4x
LaCie external DVD Burner.
I'm planning on doing the following:
I'm on a limited budget, can only afford to spend around $300.00
I Want to add 3 more 512 MB Sticks of the Kingston KTA-G4333/512 PC2700 Ram.
Also, I Want to Replace my 80 GB HD with either of the following:
2 - Seagate 160 or 250 GB SATA drives/8 MB Cache on the Rear Bays
And a - SIIG SATA PCI Controller Card (SIISCSATM12S)
OR;
1 Seagate 160 GB ATA/100 8 MG Cache drive in the ATA/100 Bus Rear Bay.
And 1 Seagate 160 GB ATA/100 8 MG Cache drive in the front ATA/66 Bus Bay.
My Question:
(Which would be better performance wise and for stability?)
I only want to have 2 internal Hard Drives so my Mac won't over heat.
I'm planning on Cloning my 80 GB drive to one of the new drives using Super Duper.
After that, I'll store the drive until I can afford to get an external OWC case for it.
I want to use the second new drive for a Photoshop Scratch disk and for temp video file work.
Under 10.3.9 - I use:
Photoshop CS2
Toast 7
Popcorn 1.0.3
VisualHUB
On occasion I still boot into OS 9 for Photoshop 5.5., QuarkXPress 3.2.2 r5 and Adobe Illustrator 7.
I don't foresee being able to afford a Mac Pro and don't want to get a used G5 anytime
soon. I'm hoping my G4 will last me a few more years.
I suspect putting a ATA/100 drive on the ATA/66 Bus might hamper performance. And suspect using a SATA controller card in a "PCI" slot isn't as good as having a True SATA Bus, performance wise either.
I was just wondering which would be the better way to go for performance and stability?
The drives will be probably OEM either at OWC or NewEgg.
I'd really appreciate some help with this. Thank You.

beardedbob wrote:
I want to use the second new drive for a Photoshop Scratch disk and for temp video file work.
Under 10.3.9 - I use:
Photoshop CS2
Toast 7
Popcorn 1.0.3
VisualHUB
I suspect putting a ATA/100 drive on the ATA/66 Bus might hamper performance. And suspect using a SATA controller card in a "PCI" slot isn't as good as having a True SATA Bus, performance wise either.
I was just wondering which would be the better way to go for performance and stability?
With those applications and the intended purpose for the 2d drive, i.e. video and PS scratch, then go SATA. No question, best performance (without considering the cost of SCSI) to be found with SATA even using a PCI SATA controller. PATA been left behind, no ones doing development anymore.
I would suggest partitioning that 2d drive because PS and FS scratch disks are different in kind. FS needs unfragmented media, otherwise dropped frames and sync issues. PS scratch media are temporary and messy.
Depending on the drives and card, SATA drives should bench (with something like Intech QuickBench) at the high end of around 80-90 MB/sec. I haven't bought a PATA HD in years, but best I ever saw was around 60 MB/sec. 80-90 MB/sec is still very good even if say you can bench better in Mac Pro.
The Siig card you're considering is solid. I've used it in both 10.4 and 10.5, but only used it to boot in 10.4.x, never in Leopard. I had some issues with it my others cards, but easily solved by swapping placement.
I also have the two-port Sonnet Tempo, which is actually just a purple Firmtek Seritek 2-port card. I bought the Siig first, having to get it (and a bunch of other stuff) shipped overseas. I later bought the Sonnet because I could get it locally although for a higher price; with overseas taxes, customs, etc. for only the card --- it's a wash.
Anyway, I have two WD SE16 750GB drives in my MDD 1.25 Dual, which were originally on the Siig. With the Siig, QuickBench (I run the big 100MB files) showed 70+ MB/sec Read, around 55+ MB/sec Writes. I was a bit disappointed about the Writes. When the Sonnet arrived, I swapped and ran QuickBench again. With the Sonnet I see both Reads and Writes at 80+ MB/sec.
So as far as benchmarks go, the Sonnet/Firmtek wins. (I know Firmtek has a line of internal cards, including a 4 port version.) But I can't say I noticed any huge difference in everyday tasks. I had some sleep issues with Sonnet/Firmtek in 10.4.x, which was solved by downgrading the firmware.
I have FC Studio, but I capture to externals via eSATA.
I still have the Siig, it's in my MDD 1.0 Dual used as a file and Time machine server. Has a Seagate Barracuda 7200.11 1TB on it which doesn't bench to well on the Siig, but I haven't tried bench testing it with the Sonnet.
Hope that helps.

MacBook Pro 2010: Flashing folder w/? on not responding to startup keys & I'm trying to install a new hard drive, can anyone help?

MacBook Pro 2010: Flashing folder w/? on not responding to startup keys & I'm trying to install a new hard drive, can anyone help?

Thanks. It started up com that disk but when I went to install it had an error message (didn't get to write out what it said). So I attempted to restore from time machine but it said there was no space, even though it's a new (replacement under warranty) HGST 1TB HD, so I did what I think was right and tried to partition the disk but it now says 'Partition faild...POSIX report...cannot allocate memory'. im not sure what to do, and I'm trying to remember how the previous hd was installed and formatted for use but that was over a year ago now. Should have erased the hd first or something?

Re-imaged hard drive library gone, help please

Similar Messages

Maybe you are looking for