Re-install after system restore

I had to do a system restore on my computer and now I can't access my Adobe apps nor can I re-install them. I can only updte which obviously always fails. What do I need to do to re-install my programs?

Run the Creative Suite Cleaner Tool, try again.
Mylenium

Similar Messages

Had InDesign, Can't re-install after System Restore

Hello,
I need some help please.
I have Indesign setup on my machine with a cloud subscription..... I had to do a system restore yesterday after some windows updates screwed the PC up. Now I don't have InDesign on my machine and the Creative Cloud app still thinks the program is on my machine so wont let me download it again....
Any ideas?

Hi NRDF Design,
Please follow the steps mentioned in the kb article: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.
Regards,
Romit Sinha

How to recover hp pre-installed games and office after system restore for HP Mini 210-4127se?

how to recover hp pre-installed games and office after system restore for HP Mini 210-4127se?

Hi,
You can reinstall them from Recovery Manager by clicking on Start=> All Programs.
If you have performed a complete HP Recovery using F11 then all the software should be there. If you have performed a minimized recovery then you can install applications from recovery manager...If none of these works then you'll need USB recovery..
Here are the links that will guide you through the process:
Using Recovery Manager to Restore Software and Drivers (Windows 7)
Performing an HP System Recovery (Windows 7)
Order USB Recovery
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

Quicktime issues after system restore

After system restore we had to reinstall games which required quicktime. after which I reinstalled itunes, but it wouldn't install without completely uninstalling everything for quicktime. reinstalled updated quicktime and itunes, but now games aren't working. Uninstalled games and reinstalled it, but still getting macromedia projector error message. Suggestion is to reinstall quicktime. I feel like I am going in circles. Appreciate any suggestions

still getting macromedia projector error message.
What's the precise text of that error message, squirrel?

After system restore i reinstalled firefox, how to get back bookmarks etc with old firefox data?

After system restore the only thing i have is old firefox data on desktop if all bookmarks, passwords are recovered it will be great help.
P.S
i reinstall firefox from drive other than c ,that was in downloaded form.
Thanks

The "Old Firefox Data" folder on the desktop has been created as the consequence of resetting Firefox.
Doing a Session Restore may have reverted the profiles.ini file to a previous version that hasn't registered the new profile folder that a reset had created, so you may need to check for this.
* C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\
The "Application Data" folder in XP/Win2K and the "AppData" folder in Windows Vista and Windows 7 and later versions are hidden folders.
*http://kb.mozillazine.org/Show_hidden_files_and_folders
If you have a profile folder that is more recent than the "Old Firefox Data" on the desktop then you can use edit the profiles.ini file and change the path of the currently default profile to the name of the profile folder as you find in Document and Settings.
*http://kb.mozillazine.org/Recovering_a_missing_profile
*http://kb.mozillazine.org/Profile_folder_-_Firefox
It is always best to be cautious with using System Restore as this can cause some file to be replaced with older copies, i.e. your Firefox installation and profile folder can get inconsistent and you may have to reinstall Firefox as well.

After system restore ,we are not able to activate the windows,while login to systems getting an error 0x800700B7

after system restore ,we are not able to activate the windows, while login to systems getting an error 0x800700B7
Cont-8096688758

hi Jain,
you may need to check the transfer structures,
right click infosource and 'change', click 'comm.structure'/expand,
click 'transfer', move the 0BASE_UOM from left to right side,
or if you wont use the comm structure anymore, you can right click infosource and 'delete comm structure'
hope this helps.

System Restore (Need to know if I can re-install PS CS3 Extended after system restore)

Hope you can tell me if I am able to re-install PS CS3 Extended after a system restore?
Please Help.
Thanks In advance.

I think a Windows System Restore should be OK but you could always de-activate first to be on the safe side.
Formatting and then restoring from a drive image has caused problems with the licensing.
See http://www.adobeforums.com/webx/.59b6bd8d/150

Re-installing Captivate 6 Trial After System Restore

Hello All,
I installed the Captivate 6 trial (over Captivate 5.5) last Friday with 0 problems. This weekend I had major issues with my video card driver after changing my resolution and scaling in the Catalyst Control Center. After the system restore - which set back to last wednesday - , I was able to update everything else that needed it. When I tried to re-install the Captivate 6 trial, I was able to get all the way to the Initializing Installation window. The green bar filled up (towards the end it got really slow) and once it was filled up, the window disappeared and nothing else happened after that. I tried deleting the files I had and re-downloading. I made sure my flashplayer was updated (it wasn't) and tried it again. Same issue. I restarted my computer a few times. That didn't help. It gets to that same place each time and won't go any further. Does anyone have a clue why this is happening?
I spent almost the entire day in chat/on the phone with an Adobe Tech who literally could not help me. I thought maybe I'd find a Captivate 6 file sitting in my registry, but I haven't seen it (I checked the Adobe folders). It's not installed, so I can't go and uninstall it, I looked in the Control Panel for it. I'm kind of stumped. I'm assuming that a critical file either got corrupted during the restore OR a critical file went missing during the restore, but I'm not tech savvy enough to know what to look for or where I should be looking for it.
Thanks for any help you can give,
Obsidiangel1982

Hi,
Welcome to forums.
Can you please try this step and see if that fix the issue. Just go to this location and rename the folder OOBE to old_OOBE.
C:\Program Files (x86)\Common Files\Adobe
and the launch the installer once agian, hope this helps.
Thanks
Priyank

Problems re-installing LeanPrint after system restore

How do you do this? I had to do a full system restore on my laptops, and now I cannot get leanprint to work. I get the error message that "This Adobe LeanPrint license is active on two other computers. The activation grace period for this additional computer has expited. Deactivate an instance of the license or contact Adobe."
I have called (no answer), emailed (auto-reply), and have been on hold for more than an hour for someone to assist me in the "chat window".
Can anyone out there help??

Hello Renee,
Sorry to hear that you faced inconvenience while contacting support.
We have added an additional seat to your license and would request you to now try activating Adobe LeanPrint on the computer where you were facing this issue.
The best way to contact LeanPrint support would be by phone at 800 833 6687 (IVR Options - 2 > 2 > 3 > 6 > 4) for North America.
Let us know in case you still face any issues and we shall be glad to assist you.
Regards,
Sharad

Unable to Load Windows After System Restore from BIOS freeze

I have a pavilion G6 that froze after a BIOS Update ran. Here's what happened and here is what I did:
Uninstalled HP printer software; upon reboot, BIOS Update appeared and ran.
Upon reboot, Win 7 froze @ Welcome screen.
I was instructed this am on this forum to press F8 and do a system restore, which I did.
This appeared to work until about 30 mins ago when it began freezing again and opening to Safe Mode screen.
Now what??

Hi
Workaround:
There are few steps that has worked for few but not always..
Restart and tap F2. F2 will show an option “BIOS Management” . Select BIOS Management and then select “Roll Over to the previous BIOS”
BIOS Management option will not be available if the system do not have HP_Tools partition installed or if it is deleted.
Fix if BIOS Management is not available
i)                    Press and Hold the Windows Key and B key at the same time when the system is turned off or follow the steps from this link: Recovering the BIOS using key press combination
iii)                 Shutdown the Notebook. Remove the Hard Drive and then turn the computer ON and tap F10 to load BIOS. If it loads BIOS then it should rollback to previous BIOS or it might show a black screen. Just leave the system ON for about 2-3 mins and turn it on with the hard drive and check.
   If none of the above worked then most likely we need to bench the notebook as system will not boot from recovery discs.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

CS3 won't start after system restore, fails to reinstall

I am running CS3 design premium on Windows 8. I've have the computer (Lenovo with Intel i5) for two months, though I used the design suite on my previous computer. I had to run System Restore to fix a problem with Firefox, and after I did none of my Adobe products worked. I have uninstalled/reinstalled several times while following the Adobe Help page "error message at installation" guide. Each time I get the message that Acrobat installed correctly, and everything else "Component install failed." I also wiped everything Adobe off the program list (there were a few CC programs I had trialed, plus Flash Player and some plugins) ran the CC cleaner and still got the same error message. I even tried downloading the program files from Adobe in case there was a problem with my disk and that wasn't it either. I tried enabling FLEXnet and installing under a new user, each to no avail. Examining the log file found no instances of "Return value 3" and "FATAL." The search for "ERROR" found several items that I had either already tried or made no sense.
I ran the system restore again to an earlier point, and now I can't even uninstall anything. The CC cleaner tells me some files could not be cleaned, and I should close my browser and try again, but there are no browsers open. Restarted computer and tried again, same thing. It seems I've tried all the options.
Super frustrated.

Installation and Licensing Problems | Mylenium's Error Code Database
Read the part about the CS3 installer bug.
Mylenium

Firefox will not run after System restore or running in compatibility mode for windows 98. How do I fix this? I already tried all other solutions on this site.

I was running Firefox fine just yesterday. I screwed up the registry a litle while removing an installed program completely, so I restored the system and everything appeared to work fine. I then decided to play an old video game, Return to Krondor, which was made back in 1998, so I ran the program with no other programs running in compatibility for windows 98. After finishing the game, I closed it and put the computer in hibernation mode. I come back today and firefox will not run at all. It is not running in the background and there are no programs running. There are no services running which could interfere with it. I think somehow Firefox may think I'm in compatibility mode still, but I have no idea.
I'm running windows Vista 32 - bit with an AMD 2.4ghz processor, 4gb ram on an Emachine computer. I have already tried system restore, restart, processes etc. Nothing works. I can still run Internet explorer and all other programs.

The person that I was assisting, has Windows 7 which has 64 bit system. Her browser was IE 10.
Was IE11 ever offered (or installed) via Windows Update?
Is her computer currently fully-patched at Windows Update?
Is Adobe Shockwave Player v12.1 (or higher) installed on her computer?
Is Adobe Flash Player v15.0.0.189 (or higher) installed on her computer?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Troubleshoot Shockwave Player installation for Windows
http://kb2.adobe.com/cps/403/kb403264.html
You will find support for Shockwave Player in this forum:
http://forums.adobe.com/community/webplayers/webplayers_shockwave
~Robear Dyer (PA Bear) MS MVP-Windows Client since 2002 Disclaimer: MS MVPs neither represent nor work for Microsoft

Start and Start apps don't work after System Restore

Hey guys, I tried to install Andy (Android emulator) on my PC today and I had to reboot after the setup was complete. This time when booting up, my computer froze before login screen. I've restarted the computer several times, but no login screen.
So I used System Restore to restore my system (refresh point is 2 days old) and voila, everything works like it should...
Except for Start menu, Cortana & search bar and notifications. Restarting explorer.exe didn't fix the problem. Even Start menu apps like Music or Store don't work... Only way to open the Settings app is to click on my network connection icon. Help please!
I'm using build 9926

..............So I used System Restore to restore my system (refresh point is 2 days old)...............
It is possible that you are missing the updates that were installed in that 2 days. You rolled back 2 days, now you need to reinstall those updates.
If you cannot use Start Menu, please follow this instruction given by Insider Hub......
Checking for updates may fix this problem. To check for updates without the Start menu, do the following:
Select the Internet Explorer icon.
Type http://update.microsoft.com into the address bar and select
Enter.
If you are prompted to run a control, click
Yes or Confirm
This should bring up the Check for updates window. Install updates.
If no update is available, or the available updates don’t fix the issue, restart the device–this should make the Start menu appear. To reboot without using the Start menu:
Hold down the Windows key and select L to lock the device. Swipe up or select
Enter to open the sign in screen. Select the
Power icon on the log in screen to restart the computer.
OR
Hold down the Windows key and select R to bring up a command prompt. In the prompt, type
shutdown –r to restart
Good luck.

ITunes dead after System Restore

I can no longer launch iTunes, and this has nothing to do with spyware.
Sequence of Events:
1) Last Thursday, I purchased a new track from itms (Iggy Pop - Candy - it's good, check it out).
2) Upon trying to play the track, I was presented with the message that the computer was not authorized to play the track. Other songs I tried to play gave the same error. I had been perfectly content using iTunes 4.7. However, in order to play the tracks, I now needed to upgrade to the current version of iTunes. This was, imo, obnoxious, but I capitulated, and downloaded and installed v6.0.1.3. After installation, iTunes worked perfectly fine.
3) Thursday evening I shut the computer down for the evening. I didn't use the system again until Sunday evening. When I powered the machine up, Windows booted to a black screen. Safe mode worked properly, but 'normal'-mode would not light the display (this is a laptop). Not knowing what was wrong yet, I tried using System Restore to return the system to a slightly earlier state. The most recent checkpoint was just before installing the iTunes update, so that's where I restored to.
4) System Restore didn't fix the problem. That's when I discovered the switch on the laptop that senses whether or not the lid is closed was broken, and it was telling Windows the lid was closed, resulting in the darkened screen. (I've removed the switch while I wait for the replacement plastic piece I need, so that's no longer an issue.)
5) System Restore did not have the option to undo the previous System Restore.
6) I then re-installed iTunes 6.0.1.3. Each time I try to launch iTunes, I see the standard MS "Do you want to send the error info to Microsoft?" message box, and iTunes won't start.
To try and repair the problem, I've tried uninstalling iTunes and Quicktime repeatedly. I've tried System Restore, and then a reinstall, several times. I've been a Computer Tech since '94, and routinely remove spyware problems from people's computers in a professional capacity. I am certain my iTunes problem is not malware-related. However, just to cover all bases I went ahead and followed the Apple doc referenced repeatedly in these forums involving MSCONFIG to ensure my iTunes problem wasn't related to some startup issue. I've taken the iTunes folder, with the library.itl and .xml files, and moved it to the desktop prior to reinstalling iTunes. I've uninstalled, and then deleted the Program Files\iTunes and Program Files\iPod directories prior to reinstallation. I've disabled my antivirus during the install.
No matter what I've tried, iTunes will no longer start.
Anybody have any ideas what I can try next to revive iTunes on my PC. I very much don't want to lose my existing playlists, album art, and music files (especially the approx. $130 of purchased music), obviously.
Thanks,
Steve
System:
Inspiron 8500
Windows XP Pro, SP2
Grisoft AVG Free Edition antivirus.

well done, NoahsMyBro!
hmmmm. some thoughts (speculation warning) on what might have gone wrong with the QT. a system restore "over top" of a fresh itunes install will strip out some installation registry entries from both QT and itunes. (under those circumstances, itunes won't launch, spitting out a "some of the required files ..." error message.)
under those circumstances, i usually recommend uninstall QT and itunes prior to the reinstall. (of course, you had other more pressing things to worry about at the time ...) i've been doing that because the QT component of the itunes installer bundle can be a little more delicate than the itunes component when it comes to installing "over top" of existing program files and folders. i think it's partly to do with the fact that it's the second install in the chained install (more can go wrong with it). so the QT may have been compromised on the reinstall, even though the itunes part of the install went through fine.
you don't tend to get the same QT install problems on a standalone QT install (again, speculation, but it seems plausible) because it's not the second install in a chain.
love, b

Help with Photoshop Elements 10 after system restore

Hi I need some help and guidance. I have successfully installed my Photoshop Elements 10 twice now; once on my own; and following a MS Vista System Restore; with the help of Adobe support . I then worked on it for a day and all was well.
But unbeknown to me at the time, I had a MS System corruption that was causing Boot issues resulting in a forced Restore of my system and both Restores caused the Photoshop elements desk-top shortcut to disappear and a subsequent PSE10 re-install to fail with the dreaded Data7 , and "Application Shared Technologies" and rollback of Orgainizer and Editor etc etc.
I now realise that the two events were connected and the Adobe Support Person helped me get PSE10 up and running but it involved a lot of file permission changes etc, which lost me in the process, which was done remotely. PS Great customer support!!
After sorting out my MS Vista problem due to "Corrupt System" files, I now need to get my PSE10 up and running again; but how?
Regards John

Have you tried uninstalling and installing again?
thanks.

Re-install after system restore

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