Re-install CS4 over CS5 Master Suite

What would you think about the possible effects of putting CS4 back in my system now that I have a clean install of CS5 (from the OS on up, still haven't reloaded everything)? I am still trying to get HDV mpeg clips to preview in Bridge and Windows Media player without success and Premiere still seems sluggish. Getting "file update errors" when I capture new footage.
This is in my dual processor/Quad Core 3.0, 8 gig RAM, Vista Ultimate 64bit, NVidia 5700 (1.5gig) graphics setup. It has worked flawlessly in CS4 before I upgraded to CS5. Previews, workflow, pretty stable (only problems were usually pilot error), overall quite happy.
So, in short, does anyone think that putting CS4 back in might give me back the mpeg CODEC support (external to Premiere - all clips play inside Premiere OK). Don't anyone suggest 3rd party CODEC packages: been there, done that and spent a week doing a clean install from ground up. And, "Yes", all file associations inside Bridge and in Windows have been set up. Latest versions of Quicktime and Windows Media Player.
When I moved to CS5 I also went from Vista 32bit to 64bit. All updates have been installed to that, but could that be where problem lies? My business relies on recycling footage from project to project, mixing and blending from nearly 3TB of storage, so bringing them all into a Premiere project bin to preview is out of the question as you all well know.
Sorry to drag on, but I love Master Suite a lot and would love to make it fly higher than it did in CS4.
So, does it hurt to back-wards-re-install products? (edit: I realize I can't open CS5 projects in CS4, just would hope that CS4 would slip the missing code into my machine to allow HDV mpeg to preview in Bridge)
rg
(in the snow today)

I'm sorry, but "get rid of Quicktime and Windows Media Player..."???
Did I miss something over the years but don't we need Quicktime installed for video functionality in CS apps and WMP is built into Window OS so how might one "get rid of it"???
Those are hardly 3rd party apps in any shape or form. Thanks for the conversation, rg

Similar Messages

Re-install CS4 over CS5

(also posted in Premiere forum)
What would you think about the possible effects of putting CS4 back in my system now that I have a clean install of CS5 (from the OS on up, still haven't reloaded everything)? I am still trying to get HDV mpeg clips to preview in Bridge and Windows Media player without success and Premiere still seems sluggish. Getting "file update errors" when I capture new footage.
This is in my dual processor/Quad Core 3.0, 8 gig RAM, Vista Ultimate 64bit, NVidia 5700 (1.5gig) graphics setup. It has worked flawlessly in CS4 before I upgraded to CS5. Previews, workflow, pretty stable (only problems were usually pilot error), overall quite happy.
So, in short, does anyone think that putting CS4 back in might give me back the mpeg CODEC support (external to Premiere - all clips play inside Premiere OK). Don't anyone suggest 3rd party CODEC packages: been there, done that and spent a week doing a clean install from ground up. And, "Yes", all file associations inside Bridge and in Windows have been set up. Latest versions of Quicktime and Windows Media Player.
When I moved to CS5 I also went from Vista 32bit to 64bit. All updates have been installed to that, but could that be where problem lies? My business relies on recycling footage from project to project, mixing and blending from nearly 3TB of storage, so bringing them all into a Premiere project bin to preview is out of the question as you all well know.
Sorry to drag on, but I love Master Suite a lot and would love to make it fly higher than it did in CS4.
So, does it hurt to back-wards-re-install products?
rg
(in the snow today)

Standard advice is to de-activate and uninstall CS5 and run the Adobe Cleanscript. Then install CS4 followed by CS5.
Otherwise you may completely confuse your system.

CS5 Master Suite - why so many serial keys?

I just installed CS5 Master Suite.
After registering my product code, I was given keys for:
CS5 Master Suite
Acrobat Pro 9
After Effects CS5 Color Finesse
Creative Suite 4 Production Premium
After Effects CS4 Color Finesse
The only keys i've been asked for are the first two.
An Internet search has mentioned Color Finesse is a plugin for After Effects. I've looked on the discs, but do not see this anywhere.
Even if I did find it...why would I want the filter/plugin for both CS4 and CS5?
Also...I noticed a folder on the third disk (CONTENT) that had a lot of fonts. But no other programs like the above. Just manuals.
Thank you for your help.

Greetings J.,
This is explained by a few points:
1. Adobe Acrobat 9 is bundled separately from the rest of CS5 (likely for easier upgradability to Acrobat X).
2. Complimentary versions of some CS4 products are included with CS5, in support of those customers who are still on 32-bit platforms... But obviously if you a have 64-bit computer, you don't need to use them.
3. As for Color Finesse, there's more on the After Effects help page about that.
Hope this helps explain things... if you have further questions, see Adobe's Creative Suite FAQ.

Customer Service on CS5 Master Suites

I spent 6hrs on the phone with Tech Support & Customer Service.
I purchased the CS5 Creative Suite Master Collection upgrade. I purchased it from a Adobe Authorized large company that carries PC and Mac sofware. The issue I have a 32 bit IMAC and the Adobe Premier and After Effects would not install on the system. Everything else updated fine to the CS5. Tech support had me do everything from setting up a new user reinstalling running the disk utility and on numerous phone calls to his senior tech rep.
Finally he said download the CS5 trial on these two programs and then just type in my serial number and the program will install fine. That didn't work and back to tech support more time wasted. The tech support said to call Customer Service and they will send the CS4 Adobe Premier and After Effects because it should of been shipped inside the box. Then Customer Service said it should of been shipped in the box another Customer Service rep no its not included, Tech Support yes it is included and said talk with Customer Service and they will give you a link to download the software. The last Customer Service Rep said it should of been shipped but since I did not purchase the software directly from the Abobe store website that they could not help me and they can not locate my serial number and can not help me. The Customer Service Rep also quoted that resellers like MACMA** and the other companies are not reliable sellers of abobe products.
I guess since you buy a product not from the adobe store and save yourself a few dollars that Adobe can't help.
Maybe Adobe should send out info so Tech Support, Customer Service all has the same info. You spend around 1,300 and this is the Customer Service Adobe gives you. Great work Adobe you really know how to treat customers!
Here is the email I got back from Adobe this morning
Thank you for contacting Adobe Customer Service
We have received your concern for the Serial numbers of After Effects
and Premiere Pro for the 32 bit installation as well as the discs that
is not included in your package. We understand that you purchased this
from a reselelr thus it is best to ask for the replacements from them
because the discs as well as the serial numbers should come with your
package and should not be missing.
Kindly contact the reseller for the replacement of your package. Hope we
are able to address your concern.
Thank you,
Karl
Adobe Customer Service

Yes I understand the Adobe Premier and After effects in CS5 run on 64 bit only - but the 4 adobe Techs and 3 out of the 6 customer service reps said that a CD for CS4 for Adobe Premier and After effects comes with the CS5 suite. They said that their are so many adobe customers with 32 bit so that is why it should of been included in the CS5 master suite. Some of them are telling me that that their should of been a separate DVD

New PC Build for CS5 Master Suite

Hi,
I'm building a new PC to use with the CS5 Master Suite of programs (amongst others) and am looking for a little advice.
I've already read through lots of posts here and got some valuable advice, however there are so many different options available that I still have some questions. I hope you can help.
System will be used for web design, graphic design, photo editing and video (inc HD).
Here is the component list I've put together so far:
1. Motherboard
Asus P6X58D Premium Intel X58 (Socket 1366) DDR3
http://www.overclockers.co.uk/showproduct.php?prodid=MB-379-AS
£243.00
2. CPU
Intel Core i7 930 2.80GHz (Bloomfield) (Socket LGA1366)
http://www.overclockers.co.uk/showproduct.php?prodid=CP-318-IN&groupid=701&catid=6&subcat= 1272
£222.00
3. Memory
Corsair Dominator Tri Channel 6GB (3x2GB) PC3 - 12800 1600MHz DDR3
http://www.overclockers.co.uk/showproduct.php?prodid=MY-269-CS&groupid=701&catid=8&subcat= 1389
£190.00
4.System HD
Western Digital VelociRaptor 150GB 10000RPM SATA-II 16MB Cache
http://www.overclockers.co.uk/showproduct.php?prodid=HD-236-WD&groupid=701&catid=14&subcat =167
£135.00
5a.Storage HD's
Samsung SpinPoint F3 1TB SATA-II 32MB Cache - OEM
http://www.overclockers.co.uk/showproduct.php?prodid=HD-082-SA&groupid=701&catid=14&subcat =1279
£57.00
5b.OR
Western Digital Caviar Black 1TB SATA 6Gb/s 64MB Cache
http://www.overclockers.co.uk/showproduct.php?prodid=HD-336-WD&groupid=701&catid=14&subcat =1279
£77.00
6a. Quiet Case
Coolermaster Sileo 500 Silent Case - Black
http://www.overclockers.co.uk/showproduct.php?prodid=CA-164-CM
£63.00
6b. OR
Antec Solo Quiet Mini Tower Case
http://www.overclockers.co.uk/showproduct.php?prodid=CA-058-AN&tool=3
£73.00
6c. OR
Antec Sonata III Piano Black Quiet Case
http://www.overclockers.co.uk/showproduct.php?prodid=CA-073-AN&tool=3
£105.00
7a. CPU Fan/Cooling
Noctua NH-D14 Dual Radiator CPU Cooler
http://www.overclockers.co.uk/showproduct.php?prodid=HS-011-NC
£67.00
7b. OR
Corsair H50 CPU Watercooling
http://www.overclockers.co.uk/showproduct.php?prodid=WC-002-CS
£67.00
8a. Graphics Card
Asus NVIDIA GeForce GTX 480 1526MB
http://www.cclonline.com/product-info.asp?product_id=46710
£435.00
8b. OR
nVidia GeForce GTX 470 PCI-Expres VGA Card 1280MB
Eclipse Computers
£312.00
8c. OR
PNY Quadro FX 1800 768MB
£266.00
9a. Quiet Power Supply
Corsair HX 750W ATX Modular SLI Compliant Power Supply
http://www.overclockers.co.uk/showproduct.php?prodid=CA-018-CS&groupid=701&catid=123&subca t=1084
£130.00
9b. OR
Corsair HX 1000W ATX Modular SLI Compliant Power Supply
http://www.overclockers.co.uk/showproduct.php?prodid=CA-012-CS&groupid=701&catid=123&subca t=1084
£195.00
10. Windows 7 Pro 64Bit
Microsoft Windows 7 Professional 64-Bit - OEM
Overclockers
£120.00
1. Has been recommended on these forums. Good to have USB3.0.
2. CPU is affordable and fast, with the ability to overclock it if I feel the need for a bit more speed in the future.
3. Would love 12GB, but will start with 6GB and perhaps add more later.
4. Started looking at Solid State Drives as I love the comments about how fast they load programs, etc., however as they are still really expensive felt that going with a fast standard drive would be best. As I plan on having a dual boot system, I would get two of these. One would have OS, CS5 and all my other software installed and the other one would have the minimum for CS5 installed and the OS tweaked for performance with video editing.
5. Both seem like great drives. Anyone any preference? Would plan on getting two and use one to store video rushes and the other for previews and the page file. Would getting a HD with a 6GB/s interface be worth it?
6. I want a quiet case and one that's no higher than 45cm. I already own the Antec Solo and I like the elastic HD mounting. Anyone any preference?
7. Noctua comes recommended on these forums, however am concerned with it's size. Love the idea of water cooling an the H50 system make it easier and less fuss being a closed system. Final choice must be quiet and I've read differing reviews on both.
8. Can't wait to use the MPE, so want a decent card. Torn between getting a cheaper card and upgrading later or spending the money now on a GTX480 and doing the software hack until fully supported.
9. With a GTX480 would a 750w PSU be enough?
GRAPHICS CARD
I've read reports of the GTX480 not being faster than the 2XX version card, however am I not correct in saying that the 2XX cards are no longer being sold? Should I be looking for a card from a particular manufacturer, i.e. Asus, Gainward, Point of View, Gigabyte? Or even Nvidia themselves?
I am worried about the heat generated by the GTX480 and the associated fan noise to cool it. Any thoughts?
Love the water cooling solution, perhaps some day. http://www.guru3d.com/article/geforce-gtx-480-liquid-cooling-danger-den-review/1
HD SET-UP
C:
WD VelociRaptor 150GB
Main System
C:
WD VelociRaptor 150GB
Video System
D:
DVD Burner
E:
Samsung SpinPoint F3 1TB
Video rushes
F:
Samsung SpinPoint F3 1TB
Video previews / Page File
G:
1.5TB
Other storage
H:
1.5TB
Other storage
DUAL BOOT
For my dual boot, has anyone had experience of using a HD caddy like this one? http://www.ebuyer.com/product/172727
I read a review which said that there was no real speed difference as there is no interface card, just a cable to the motherboard. It would make my dual boot less complicated to set-up as I wouldn't need to use Win 7 to dual boot or use 3rd party software like Acronis OS Selector. It would also free up space for a further internal HD.
PREMIERE OUTPUT TO A HDMI SCREEN
I've been going back and forward on the best solution to get a proper output of my timeline in Premiere to an external monitor. I was set to go with the Matrox MX02 Mini, however some here have said they're unstable (to a degree). Although with the CS5 drivers not out yet, perhaps it's too early to say.
Although none of my video work has been for broadcast (so far), I see a great benefit from being able to preview my timeline on a TV screen as opposed to a PC monitor. I will be running two screens so I need both outputs from the graphics card.
I look forward to receiving your collective wisdom.

Here are the components I plan to buy this week:
Description
Inc VAT
1000W Corsair CMPSU-1000HXUK, ATX, EPS12V, PS/2, Modular Power Supply, UK Version, 5 Year Warranty
£184.11
300GB Western Digital WD3000HLFS VelociRaptor, SATA 3Gb/s, 10000rpm, 16MB Cache, 4.2 ms
£154.78
Coolermaster ATCS 840 Classic Full Tower Aluminum Case, Black w/o PSU
£143.31
1TB Samsung HD103SJ Spinpoint F3, SATA 3Gb/s, 7200rpm, 32MB Cache, 8.9 ms, NCQ, OEM
(2x) £96.30
Sony AD-5240S-0B 24x DVDR 12xDVDDL DVDRW x8/-RWx6 SATA Black
£14.99
12GB (6x2GB) Corsair Dominator, DDR3 PC3-12800 (1600), CAS 8-8-8-24, DHX, XMP, DF, 1.65V
£357.34
Microsoft Windows 7 Professional 64 Bit, Single, - OEM
£110.53
Intel Core i7 930 D0 SLBKP Bloomfield 45nm, 2.8 GHz, QPI 4.8GT/s, 8MB Cache, 20x Ratio, 130W, Retail
£236.37
1280MB Asus GTX 470, 40nm, 3348MHz GDDR5, GPU 607MHz, Shader 1215MHz, 448 Cores, 2xDVI,mini HDMI
£293.13
Asus P6X58D-E, Intel X58, S1366, PCI-E 2.0 (x16), DDR3 1333/1600/2000, SATA 3Gb/s RAID, ATX
£168.22
Noctua NH-D14 Dual Radiator CPU Cooler (Socket LGA1366/LGA1156/LGA775/AM2/AM2)
£66.99
Noctua NF-P12 Vortex-Control 120mm Quiet Case Fan - 3 Pin
£17.61
Noctua NF-S12B ULN Ultra Low Noise 120mm Cooling Fan, 500/700 RPM
£16.99
Plus a couple of PSU to motherboard extension cables and Windows 7 Pro. It was mentioned by someone that the CPU thermal paste you get with the HN-D14 is fine, so no need to buy anything else.
One extra fan (NF-S12B) to cool hard drives and the other for somewhere else in the case. Perhaps I don't need these.
I presume that I should try and get an OEM CPU as I'll not need the heatsink and fan that'll be in the retail version?
I'm just waiting for Scan to get the case back in stock. Should be today. All priced at Scan, except last three items which are from Overclockers.
Anyone any final thoughts or tips?

Cs5 master suite installation error

I've been trying to get Adobe Cs5 installed on my Windows 8.1 pc for a month now, so any possible help is much appreciated. I've downloaded Cs5 master suite file 1 & 2
The exe. file is 1,200 kb
The 7Z file is 4,669,129 kb
When i run the exe.( even as administrator) I get this error.
"The file archive part of Adobe Cs5 Master Collection is missing. You need all parts in the same folder( which they are) in order to extract Adobe Cs5. Please download all parts."
Do I need to re-download the files again? Should I just go buy an optical drive just to install this darn thing? Is it even possible to run Cs5 on windows 8.1?
Hope some one can help me out, this is hurting me financially
Thanks Mike

Hi Mike,
CS5 has not been tested on Windows 8 and it's not mentioned in the system requirements, but you can give it a try.
Refer : http://www.adobe.com/store/en_us/popup/software/creativesuite/mastercollection5/systemreqs .html
Please keep both the download files in one folder and run the .exe file. Let me know if that helps.
~Mandy

CS5 Master Suite Updater not working

I'm running CS5 Master Suite on a MacBook Pro. A few months ago I had to re-install the entire suite from scratch, which means I have the original, base version of everything. I have been trying unsuccessfully for a few months now to update all the applications. The updater goes through the download / installation process, then gives the error message "Some updates failed to install" and lists ALL the applications in the suite with the problem: There was an error downloading this update. Please quit and try again later.
Any help / info is greatly appreciated!

I am running into the same situation, same message. OS 10.9.4. It was suggested that I try installing the application updates individually. Certainly a more convoluted solution. Have you had any luck resolving this?

Mac OS X keep getting error message when extracting files for trail version of CS5 master suite.

Mac OS X keep getting error message when extracting files foUsingr trail version of CS5 master suite. I deleted all Adobe files and tried again several time and keep getting the same results.

What error message are you receiving? What version of Mac OS do you have installed?

Having trouble Deactivating CS4 and CS5 Master Collection

I had the CS4 and CS5 Master Collection installed on my Macbook Pro and Mac Pro. I have recently reinstalled the OS and did not deactivate the software before I did this. How do I go about doing this so I can reinstall the software? The software serial number thinks that I already have the software installed because it has not been deactivated but I am just trying to reinstall it on the same computers since I wiped the hard drives.
Thank you!

If you're having problems reactivating your software, and have no way of deactivating its previous installation(s), then the only way to do it is to contact Adobe cust service / tech support, who with luck can work on it from their end.

CS5 Master Suite Education Version Multiple Licenses

I want to purchase the CS5 Master Suite Education Version but I want 5 licenses. In the past this was possible to do and get a small discount. Is this still possible with CS5?

I suggest you contact Adobe Sales. This is a user-to-user forum.

CS5 Master Suite

Where can I locate CS5 Master Suite for download?

Did you loose access to your installation media or are you trying to use it as a trial?

How to download CS5 master suite and CS6 photoshop with all of the latest updates?[was:Photoshop]

Is there a way to download CS5 master suite and CS6 photoshop with all of the latest updates?

CS5...no; CS6...maybe. Check ebay.

Please help - computer illiterate trying to install CS5 master suite - Exit Code 6??

This is what I have gotten over the course of a full day's installing and uninstalling and installing again:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 42 error(s), 38 warning(s)
WARNING: Unable to read Adobe file version for file path '/Library/Fonts/AdobeArabic-Bold.otf'
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Error code: 1
ERROR: 5 Unable to preserve original file at "/Library/Fonts/AdobeArabic-Bold.otf" Error 0
ERROR: 5 Command ARKDeleteFileCommand failed.
ERROR: The following payload errors were found during install:
ERROR: - SiteCatalyst NetAverages: Install failed
ERROR: - Adobe Premiere Pro CS5: Failed due to Language Pack installation failure
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Adobe After Effects CS5: Failed due to Language Pack installation failure
ERROR: - KoreanSpeechAnalysisModels: Install failed
ERROR: - Adobe Media Encoder CS5 Dolby WRAPPER: Install failed
ERROR: - Adobe Media Encoder CS5 PCI WRAPPER: Install failed
ERROR: - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed
ERROR: - Adobe Premiere Pro CS5 Third Party Content Wrapper: Install failed
ERROR: - ItalianSpeechAnalysisModels: Install failed
ERROR: - Adobe AIR: Install failed
ERROR: - Adobe Premiere Pro CS5_AdobePremierePro5en_USLanguagePack: Install failed
ERROR: - SpanishSpeechAnalysisModels: Install failed
ERROR: - Adobe After Effects CS5 Third Party Content Wrapper: Install failed
ERROR: - GermanSpeechAnalysisModels: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Adobe Media Encoder CS5: Install failed
ERROR: - Adobe BrowserLab CS Live: Install failed
ERROR: - Adobe After Effects CS5 Support: Install failed
ERROR: - CSXS Story Extension: Install failed
ERROR: - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed
ERROR: - Adobe Premiere Pro CS5 Third Party Royalty Content Wrapper: Install failed
ERROR: - DeviceCentral: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - InternationalEnglishSpeechAnalysisModels: Install failed
ERROR: - AdobeColorVideoProfilesAE CS5: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe After Effects CS5 Presets: Install failed
ERROR: - AmericanEnglishSpeechAnalysisModels: Install failed
ERROR: - Adobe After Effects CS5 Template Projects & Footage: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - FrenchSpeechAnalysisModels: Install failed
ERROR: - AdobeMotionPicture CS5: Install failed
ERROR: - JapaneseSpeechAnalysisModels: Install failed
ERROR: - Adobe Premiere Pro CS5 Functional Content: Install failed
ERROR: - Adobe Premiere Pro CS5 Support: Install failed
ERROR: - Pixel Bender Toolkit: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
What in the world is wrong? Is one little font really stonewalling my attempts to not fail my online classes? What is going on? I need help.
I'm on a new MacBook Pro running OSX 10.6.6, trying in utter futility to install Adobe CS5 Master Collection

It seems some font has got corrupted on your machine. Try the following steps -
1) Goto /Applications/Utilities and double click 'Terminal' application to launch it
2) Copy paste the following command and hit enter to execute it
sudo mv "/Library/Fonts/AdobeArabic-Bold.otf" /tmp/
Now try to run the installer again.

CS5 Master Suite disc 2 won't finish installing. Help!

I have an iMac running OS X v. 10.6.8. I am trying to install Adobe Master Suite CS5. The first disc had a little trouble being read at first. It would self eject after a few moments. Then on the third attempt it worked just fine. It finished its part of the installation then the Adobe Application Manager said, "Please insert Disk CS5 Master Collection Disc 2 to continue." I put the disc in, then it self ejects after the computer attempts to read it. I've tried this about 20 times hoping it was just a glitch like on the first disc. It still won't work. In order to make sure it wasn't my DVD reader in the iMac, I played a DVD movie. The movie worked perfectly.
My only conclusion at this point is that there must be something wrong with the disc. Please help me figure this out. I have a few days off of work and I want to transfer all my photos and work into the new software while I'm off. Any help is very much appreciated.
Thank you!
-Ryan

Also, I found the CS5 trial download at http://prodesigntools.com/cs5-free-trial-downloads-now-available.html. However, everytime I click on the link for the master collection it says that there was an error processing the request.
Adobe support isn't open on the weekend. Please help.

Both CS4 and CS5 Master Collections installed. Uninstall CS4?

I have both Adobe CS4 Master Collection and CS5 Master Collection installed on my mac OS X 10.6.6.
What is the proper uninstall procedure for my entire CS4 collection and do I have to take precautions so it does not interfere with my CS5 installation?

It's a company laptop and that is not an option. On my own computer, that would be my first choice.
My space is tight partly b/c of multiple virtual machines I have. I need to free up some space, simply put.
No other suggestion?

Re-install CS4 over CS5 Master Suite

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