Re-install CS5 update on a new PC

I need to install my Design Premium CS5 Update on a new PC. Do I have to deactivate my CS5 on my previous one ? Because when I want to install it, I type my update license, then I'm asked to type my original license (i.e. Adobe Web Premium CS3), but this license is refused. If even this license is refused, here is my challenge code : 110527.
Thanks for a quick feedback... it's seriously beginning to bother me :-|
SL

Hi, thanks a lot for your answer.
No, I didn't have such a message, but this while typing my previous Web Premium CS3 license : “This serial number is not for a qualifying product. Please try another”...
Nota : my CS3 Web Premium is not an upgrade and functions properly while unstalling on my new PC... Anyway, just as written above, do I have to deactivate my license on my old PC ? Is there a link ?
Thanks again
SL

Similar Messages

  • I am trying to install cs5.5 on a new computer but it will not acceot my serial number

    I am trying to install cs5.5 on a new computer but it will not acceot my serial number

    CatB4Adobe wrote:
    3.0 was on two (old) machines no longer in use.
    I take that to mean you never deactivated the 2 old machines.  So you're stuck.  You need to contact customer care via online Chat.
    Contact Customer Care
    Nancy O.

  • Windows installer package not running or installing properly error when i try to install and update to the new icloud control panel.

    i get a windows installer package not running or installing properly error when i try to install and update to the new icloud control panel.

    Okay ... so it's not one of the cases of bodged up ACLs on the Apple folder in Common Files. (That's been underlying a few of the recalcitrant E7W5s.
    Just in case, let's try the fixit from the following document:
    Fix problems with programs that can't be installed or uninstalled

  • Need to re-install CS5.5 on my new hard drive. Serial number from disk package not working.

    I need to re-install CS5.5 on my new hard drive. Serial number from disk package not working.

    if there's a problem with the number of installations, you'll see a message about an excess activation problem.
    if that's what you're seeing, contact adobe support for an activation count reset, https://helpx.adobe.com/contact.html
    otherwise, attach a screenshot of the error message or quote it.

  • I am trying to Install CS5.5 on a new computer and it is saying my product key is valid but a qualifying product cannot be found.

    I have Adobe CS 5.5 with a valid product key (On the original box) but it wont install on my new work computer. This product is owned by my company and has been used in the past on my old computer.
    I enter the product key and get the customary Green Check Mark:
    [image removed by moderator]
    I Click "Next" and it displays the screen below. I do not have any CS 5.5 programs installed on this computer. (It is brand new - opened and set up this morning)
    I used this disk to install CS5.5 on my previous computer which has crashed and did not need to Upgrade anything. I do not have any other product keys to use for the second box and I have found nothing on this problem in the forums.
    Any help is appreciated, I am at a loss.

    Never share your serial number in a public forum or other non-private communication.
    For the second image you show you need to follow the instructions.
    You copy of CS5.5 appears to be an upgrade version.  THis means it was made available at a reduced price because you had an earlier version that you upgraded from.  The second image you show is asking you to provide the information for that older version as proof that you qualify to activate/use the new one.

  • I need to re-install CS5 on my mac (new hard drive).  I have license

    my hard drive died and I recently had a new one put on my iMac.  i need to install CS5.  How do I do this?  I have my license #.

    Hi Jackie,
    You can download the CS5 software from the below link and use your license key to install it.
    http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
    - Manish

  • Installing CS5.5 on my new mac pro - what to do?

    Over the years I've purchased CS3 (boxed), CS 5 Design Premium (boxed), and CS 5.5 Design Premium (downloaded upgrade). I am ready to install 5.5 on my new mac pro. Questions:
    I had once copied some CS 5.5 dmg files to my backup drive but they appear to be only pdfs about installing, etc., not applications...so,
    Do I need to install my boxed CS5 first or is my 5.5 the complete set even though purchased as an 'upgrade'? (I see there are complete, separate CS5 and CS5.5 folders on my old mac)
    With the above info in mind, I have to re-download CS5.5 from Adobe, right? Thanks!

    Direct Download Links for Adobe Software
    Simply install CS5.5 right away and it will ask for the previous serials for verification.
    Mylenium

  • Error installing CS5 updates; Some updates not showing up.

    When I select a photo in lightroom 5 and opt to edit it in photoshop, I get a notification that says "This version of Lightroom may require the Photoshop Camera Raw plug-in version 8.3 for full compatibility. Pleas update the Camera Raw plug-in using the update tool available in the Photoshop help menu."
    Upon entering photoshop and opening the update tool, there are two updates, but neither for the Camera Raw plug-in. I went ahead and tried to update those anyway, and at the end, I got two error messages reading "There was an error downloading this update. Please quit and try again later." and "Installation failed." The updates were for Adobe Extension Manager CS5 5.0 and Adobe Device Central CS5.0.1, respectively.
    My question has two parts. First, how can I work around these error messages and successfully install the updates, and second, why is the Camera Raw plug-in update not showing up? Thanks in advance!
    Below are screenshots of the Lightroom message and the update error messages.

    What updates should have been available, and
    Why were they not available at that time?
    Lets examine the case of the backup that has been on the shelf a while.
    I really would like to help, but this post does not really answer my two questions. If you want to troubleshoot this scenario, we're going to need some HARD information to work with.
    WSUS reported (updates needed report) that there were 90+ updates available and approved for that machine
    The computer reporded that there were no updates available.
    My first eyebrow-raising moment here is the idea that a computer has 90+ updates
    approved and available (and, ostensibly, cannot find any of them to be downloaded), and my very first question in response to raising that eyebrow is this: And all 90+ of those updates are NOT SUPERSEDED??? To which my second question would be: When
    was the last time that machine had patches installed?
    I took a look at another computer in the same OU and computer update group with the same initial install image and I see 12 updates available, all not yet approved for that group.
    If the updates are Not Approved, then those updates are also Not Available.
    I'll also point out here that the best way to approach this scenario is to believe what you see and investigate the reason why, rather than questioning the veracity of what's displayed in the console or the logs.
    If the client says there are no updates available for installation, then that's the bottom line, and the proper response is to identify an update that
    should be available for installation and determine why it's not being downloaded/installed.
    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

  • Problem installing CS5 update

    I'm trying to install an update to camera raw in CS5 but keep getting message close Bridge. Bridge is not open, so what can I do? Sorry if this is a silly question - it is the sort of thing that any company other than Adobe would cover in their official help service.

    check your running processes (win) or your activity monitor (mac) and close bridge.

  • Can't install CS5 update

    just installed Photoshop CS5 (upgrade) on my new computer, and it won't activate.  Says it can't find a qualifying product.  Do I have to install my CS3 1st?

    Trevor,
    Once, the "stick previous version into multi-drive," was the accepted method. About the time that Adobe began offering download versions, I think they added the "previous version's S/N) to the process, as some would not have an installation disc. It also might have been that they were able to expand the database for S/N's, to accommodate the later method. Just speculating, based on past experiences.
    Good luck to the OP.
    Hunt

  • How to install cs5 w/dvds when new computer has no drives?

    How do I install CS5 on my new computer that doesn't have cd/dvd drive, when my cs5 is on DVDs?  

    You must be on a trial download page to use the links, otherwise you get an error message.
    For example, load the following page: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us before pasting the link into the address bar.
    http://trials2.adobe.com/AdobeProducts/STVD/CS5/osx10/ProductionPremium_CS5_LS7.dmg

  • Error Installing CS5 updates

    I'm trying to update my newly purchased and installed PhotoShop CS 5.5 on my iMac (less than a year old) using the "Updates" link in Help.  I get an error that says, "Update Failed.  Updates could not be applied.  Unable to write at location "Users/[my computer name]/Library/Application Support/Adobe"  Please provide write permissions to this location and try again."
    Any ideas how to solve this?  I can't tell if it is a PhotoShop issue or a write permission issue on my iMac.

    Where are you installing it from?  A DVD, or hard drive folder?  If a download, have you unzipped it to its own folder?
    BTW  Photoshop CS5 only goes up to 5.1   It's the Suites that go to 5.5
    http://www.adobe.com/downloads/updates/

  • I want to install cs5 extended on my new laptop

    I deactivated cs5 from my old laptop and want to install it on my new laptop. I can't find my original install disks, where can I download the software?

    if you follow all 7 steps, you can download a trial via one of the links on this page using a browser that accepts cookies: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
    and activate with your serial number.
    if you have a download problem, you didn't follow all 7 steps.  typically, failure to meticulously follow steps 1,2 and/or 3 is the problem, but your browser must also allow cookies so that's (a restrictive browser setting) another potential source of problems.

  • Installing CS5 Upgrade on Brand New Mac

    I installed my recent upgrade of Photoshop for Mac on my new MacBook Pro.  Understandably, the dialogue box appeared asking for the serial number to the Photoshop I happend to be upgrading.  BUT THEN, once I consulted the original box to my Photoshop CS3 Estended, selected that product, and entered its serial number, both WITH and/WITHOUT the hyphens, The page puts up a caution sign, saying that it isn't a serial number for a qualifying product.  WRONG, it is, HONESTLY, a qualifying serial number, which I bought directly from Adobe.  Now I'm just stuck, and cannot use my legitimate product.

    Several possibilities:
    1.— You are making an error when typing the old serial number, such as typing an O (letter O) for 0 (zero), or viceversa, or 5 (five) for S (letter S), etc.; or
    2.— The old version may be Photoshop Extended and the new one Standard, in which case you need to contact Customer Service for new serial numbers; or
    3.— You are attempting to upgrade from the whole CS3 Suite to just the Photoshop CS5 point application, in which case you are severely out of luck, as that is not allowed.  You can only upgrade to the whole suite again, not to an individual point application.
    As the previous post implies, you need to contact Adobe customer service.  You are not addressing Adobe here in the user to user forums.
    Wo Tai Lao Le
    我太老了          (No connection to Adobe)

  • Help installing CS5 upgrade on a new PC please

    I have a new PC running Windows 7 x64 Pro and want to transfer CS5 from my old machine.  This was installed using CS5 upgrade, my previous version being CS2 upgrade and before that I was using a full copy of PS6.  I still have all the discs and licences.  Should I install again starting from PS6, then CS2 upgrade, then CS5 upgrade?  Does anyone know if Windows 7 x64 will install the now-ancient PS6?  Or is there another way?  I want to get it right first time, having suffered a corrupted identity on my old XP machine, which I never managed to fix.
    Thanks.

    Hi, You don't have to install all the previous versions.
    You just have to install CS 5 and then you will be prompted for serial number for the same and then it will ask the serial number for the previous version (CS2)
    You should be able to then install successfully.

Maybe you are looking for

  • Program does not create PCP0 documents for TMS Idocs

    Hi All, We have a dialy job that will catch up all payroll/tms idocs that is being received by the system. The program will automatically creates a document in the tcode PCP0 for every idocs that it has gathered both Idocs that have no errors and Ido

  • Firefox 10.0.2 crashes

    Firefox 10.0.2 keeps crashing at random times, sometimes several times in one day. I'm never on the same website twice when it dies. I'm including the last 3 crash reports. I run Windows XP SP3, on a VAIO desktop. I also usually run iTunes while Fire

  • Exporting Audio and Picture to PROTOOLS

    I'm doing all of my audio editing and mixing on ProTools. What is the best way to export my edited work from FCP on one computer to ProTools on another? Is there a way I can do it to have high-quality audio and low-quality video to save space? Is the

  • How to rotate camera around origin?

    Hello! I managed to create a view like: TransformGroup cameraTransformGroup; Transform3D cameraTransform3D = new Transform3D(); //Camera 10f from center at z-axis           cameraTransform3D.set(new Vector3f(0.0f, 0.0f, 10.0f));           cameraTrans

  • "Undefined symbols for architecture"  when building Universal Binaries

    The build I'm doing works fine when specifying either i386 or x86_64 or ppc *by itself*, however whenever I try to combine the archs to make a UB, I get problems building libraries. I'm using an existing makefile system as this needs to be portable a